{"data":[{"rem_date":"06\/09\/2016","rem_id":"1","rem_ref":"REM10000","rem_description":"The traffic lights are showing red when door is open but no light is illuminated when closed.\r\nSite contact - Tony - 07756 104656","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"746","rem_repair_ref":"R39252","rem_status":"Completed","rem_client":"Furniture Village","rem_bc_ref":"1","rem_site":"Unit 60, Edisons Park , Crossways Business Park, Dartford, DA2 6QN","rem_mileage":"85","rem_category":"Repair","rem_time":"04:45"},{"rem_date":"13\/09\/2016","rem_id":"2","rem_ref":"REM10001","rem_description":"Replace shutter guide","rem_job":"J38904","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Avid Retail Interiors LTD","rem_bc_ref":"1","rem_site":"DLL Glasgow, Rouken Glen, Glasgow, G46 7UZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/09\/2016","rem_id":"3","rem_ref":"REM10002","rem_description":"Brushes have come off guide channels","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"913","rem_repair_ref":"R39475","rem_status":"Completed","rem_client":"Tetris Bluu Limited","rem_bc_ref":"1","rem_site":"1 Meer End, Birstall, Leicester, LE4 3EH","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/09\/2016","rem_id":"4","rem_ref":"REM10003","rem_description":"Small Kitchen Roller Shutter\r\nThe slats are out of alignment and the shutter makes a significant noise when it is raised.","rem_job":"J39175","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Woodruff Building Contractors","rem_bc_ref":"1","rem_site":"Cranford Primary School, Berkeley Avenue, Cranford, TW4 6LB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/09\/2016","rem_id":"5","rem_ref":"REM10004","rem_description":"{\"$binary\":{\"base64\":\"\"}}","rem_job":"J38739","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AE Contracts","rem_bc_ref":"1","rem_site":"Unit K&L , London Stone Business Park, Battersea, London, SW8 3QR","rem_mileage":"104","rem_category":"Supply\/Install","rem_time":"03:45"},{"rem_date":"27\/09\/2016","rem_id":"6","rem_ref":"REM10005","rem_description":"Roller shutter does not close automatically. Fault code F2.1 on switch box.  Possibly problem with automatic switch.","rem_job":"J38547","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Soden Construction Ltd","rem_bc_ref":"1","rem_site":"Rutland House, 57-59 South Street, Epsom, KT17 7PR","rem_mileage":"116","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"28\/09\/2016","rem_id":"7","rem_ref":"REM10006","rem_description":"Roller shutter No 1 struggles to come down on its own and misaligned.","rem_job":"J39184","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"New World Builders","rem_bc_ref":"1","rem_site":"Safestore, 1-2 Atlantic Street, Altrincham, WA14 5LG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/09\/2016","rem_id":"8","rem_ref":"REM10007","rem_description":"When you wind it with a key the shutter drops ","rem_job":"J39022","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"EJ Taylor & Sons Ltd","rem_bc_ref":"1","rem_site":"George Foster Taylor Ward, Second Floor, Prittlewell building, Southend University Hospital, Prittlewell Chase, Southend On Sea, SS0 0RY","rem_mileage":"16","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"28\/09\/2016","rem_id":"9","rem_ref":"REM10008","rem_description":"{\"$binary\":{\"base64\":\"\"}}","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"731","rem_repair_ref":"R39233","rem_status":"Completed","rem_client":"Harris Daf","rem_bc_ref":"1","rem_site":"Crane Close, Basildon, SS14 3JB","rem_mileage":"10","rem_category":"Repair","rem_time":"00:30"},{"rem_date":"03\/10\/2016","rem_id":"10","rem_ref":"REM10009","rem_description":"Could we have someone down to London stone as we are having problems again ","rem_job":"J38739","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AE Contracts","rem_bc_ref":"1","rem_site":"Unit K&L , London Stone Business Park, Battersea, London, SW8 3QR","rem_mileage":"92","rem_category":"Supply\/Install","rem_time":"10:30"},{"rem_date":"07\/10\/2016","rem_id":"11","rem_ref":"REM10010","rem_description":"To touch up the scratches to the fire shutter guides ","rem_job":"J39287","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ensigna Construction Ltd","rem_bc_ref":"1","rem_site":"Daubeney Primary School, Daubeney Road, Clapton, London, E5 0EG","rem_mileage":"74","rem_category":"Supply\/Install","rem_time":"01:45"},{"rem_date":"17\/10\/2016","rem_id":"12","rem_ref":"REM10011","rem_description":"The hinged door is stuck, locked.","rem_job":"J39400","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St Francis Farm","rem_bc_ref":"1","rem_site":"Barn Hill Farm Landscapes, St Francis Farm, Castledon Road, Downham, CM11 1LH","rem_mileage":"10","rem_category":"Supply\/Install","rem_time":"00:45"},{"rem_date":"21\/10\/2016","rem_id":"13","rem_ref":"REM10012","rem_description":"The door is jammed in the open position . When you press the button for it to come down , it\\'s juddering and won\\'t come down. ","rem_job":"J38091","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Avanta UK","rem_bc_ref":"1","rem_site":"Brentag UK Limited, Groveport Gunness, Scunthorpe, DN15 8TZ","rem_mileage":"100","rem_category":"Supply\/Install","rem_time":"02:25"},{"rem_date":"01\/11\/2016","rem_id":"14","rem_ref":"REM10013","rem_description":"Missing end lock and rust in guide channels\r\nAttend after 6.30pm\r\n","rem_job":"J39312","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thorpes of Great Glen Ltd","rem_bc_ref":"1","rem_site":"Overbury PLC c\/o Ernst & Young, 25 Churchill Place, Canary Wharf, London, E14 5EY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/11\/2016","rem_id":"15","rem_ref":"REM10014","rem_description":"To attend before Monday night \r\nFinish mastic\r\nClean off reference from glass\r\nFixing screw loose in window ","rem_job":"J39559","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Chase High School","rem_bc_ref":"1","rem_site":"Prittlewell Chase, Westcliff-on-Sea, SS0 0RT","rem_mileage":"10","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"04\/11\/2016","rem_id":"16","rem_ref":"REM10015","rem_description":"The bottom of the door is very uneven ","rem_job":"J38964","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Red Door","rem_bc_ref":"1","rem_site":"131 High Street, Rayleigh , SS6 7QA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/11\/2016","rem_id":"17","rem_ref":"REM10016","rem_description":"The cabling is tangling up.\r\nCable between a terminal box on frame of door, and terminal box on door itself, keeps getting tangled and pulling itself taught. Believe this is related to the lower bump strip. At some point, cable is highly likely to pull itself out from terminal boxes.","rem_job":"J38461","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Robert Bion & Co Ltd","rem_bc_ref":"1","rem_site":"14 Portman Road, Reading, RG30 1EA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/11\/2016","rem_id":"18","rem_ref":"REM10017","rem_description":"Sectional door limits out of sync","rem_job":"J39186","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Kuehne + Nagel, Sanders Way, Collumpton, Kingsmill Industrial Estate, EX15 1BS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/11\/2016","rem_id":"19","rem_ref":"REM10018","rem_description":"Car park shutter needs investigating as its dropping down - cant secure car park \r\nNeeds attending to as soon as possible ","rem_job":"J38399","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Weston Homes PLC","rem_bc_ref":"1","rem_site":"Rustat Road , Cambridge, CB1 3QN","rem_mileage":"45","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"21\/11\/2016","rem_id":"20","rem_ref":"REM10019","rem_description":"Fire curtain stuck up","rem_job":"J39476","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"FS Contracting Building Services Ltd         ","rem_bc_ref":"1","rem_site":"4th Floor, 52a Cromwell Rd,  London , SW7 5BE","rem_mileage":"82","rem_category":"Supply\/Install","rem_time":"04:45"},{"rem_date":"21\/11\/2016","rem_id":"21","rem_ref":"REM10020","rem_description":"4no doors recently fitted, 1no door not responding on fire alarm, other 3 come right down and hit bottom but the other one doesn\u2019t.","rem_job":"J39389","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Marbank Construction Ltd","rem_bc_ref":"1","rem_site":"Neg Earth Lighthouse, Western Road , Park Royal, NW10 7LW ","rem_mileage":"94","rem_category":"Supply\/Install","rem_time":"05:45"},{"rem_date":"21\/11\/2016","rem_id":"22","rem_ref":"REM10021","rem_description":"Roller shutter doesn\u2019t go up and there are some issues with the Ground loop and client needs to keep resetting it. ","rem_job":"J39262","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cornerstone Security Systems LTD","rem_bc_ref":"1","rem_site":"LeasePlan, 165 Bath Road, Slough, SL1 4AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/11\/2016","rem_id":"23","rem_ref":"REM10022","rem_description":" Just aligning the slats at this point","rem_job":"J38737","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Axelent Ltd.","rem_bc_ref":"1","rem_site":"TGW c\/o Construction Site , New Distribution Centre, Bich Coppice Business Park , Danny Morson way, Dordon, Tamworth, B78 1SE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/12\/2016","rem_id":"24","rem_ref":"REM10023","rem_description":"This shutter at rear of our Woking restaurant is stuck. We\u2019ve checked supply to it is good.","rem_job":"Z10043","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Beard Construction","rem_bc_ref":"1","rem_site":"Woking Borough Council, Provincial House, Commercial Way, Woking, GU21 6EN","rem_mileage":"148","rem_category":"Supply\/Install","rem_time":"07:45"},{"rem_date":"06\/12\/2016","rem_id":"25","rem_ref":"REM10024","rem_description":"One door will only close part way and have to keep pressing the close button continuously until it reaches the floor \r\n\r\nTwo doors don\\'t go fully to the floor. Doors stop 2-3 inches from the floor. \r\n","rem_job":"J38091","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Avanta UK","rem_bc_ref":"1","rem_site":"Brentag UK Limited, Groveport Gunness, Scunthorpe, DN15 8TZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/12\/2016","rem_id":"26","rem_ref":"REM10025","rem_description":"Manual override eyelet to be changed cannot be operated from low level as not the correct universal joint fitted","rem_job":"J39512","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"DDI Projects","rem_bc_ref":"1","rem_site":"Unit 1C, Westway Retail Park, Greenford, London, UB6 0UW","rem_mileage":"50","rem_category":"Supply\/Install","rem_time":"01:25"},{"rem_date":"14\/12\/2016","rem_id":"27","rem_ref":"REM10026","rem_description":"Both shutters not coming down automatically once having been opened by a fob. We have been through everything with Mike Fitch and it does not appear to be a Net 2 issue.","rem_job":"J39184","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"New World Builders","rem_bc_ref":"1","rem_site":"Safestore, 1-2 Atlantic Street, Altrincham, WA14 5LG","rem_mileage":"100","rem_category":"Supply\/Install","rem_time":"09:04"},{"rem_date":"16\/12\/2016","rem_id":"28","rem_ref":"REM10027","rem_description":"1 shutter chain not running well\r\n1 shutter has something on it that they keep catching their hands on\r\n","rem_job":"J39715","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"J&J Building Services","rem_bc_ref":"1","rem_site":"Fairfield BMW, Southend Arterial Road, Leigh On Sea, SS9 4XX","rem_mileage":"10","rem_category":"Supply\/Install","rem_time":"01:15"},{"rem_date":"19\/12\/2016","rem_id":"29","rem_ref":"REM10028","rem_description":"Needs new panel to 1 Door, however record details of all doors so we can reference them for future ","rem_job":"J38272","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"WVG Engineering","rem_bc_ref":"1","rem_site":"Unit 11 Churchill House, Brentford, TW8 9NA","rem_mileage":"124","rem_category":"Supply\/Install","rem_time":"03:25"},{"rem_date":"09\/01\/2017","rem_id":"30","rem_ref":"REM10029","rem_description":"I need your assistance as this door is only 3 months old and after an inspection it is doing exactly the same as before","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"699","rem_repair_ref":"R39185","rem_status":"Completed","rem_client":"Armkor","rem_bc_ref":"1","rem_site":"Door 9 Menzies, Shoreham Road West, Heathrow, TW6 3RW","rem_mileage":"140","rem_category":"Repair","rem_time":"07:00"},{"rem_date":"09\/01\/2017","rem_id":"31","rem_ref":"REM10030","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1202","rem_repair_ref":"R39862","rem_status":"Completed","rem_client":"Ling Metals","rem_bc_ref":"1","rem_site":"Dunton Green Primary School, Glyn Davis Close, Sevenoaks, TN13 2US","rem_mileage":"142","rem_category":"Repair","rem_time":"05:45"},{"rem_date":"09\/01\/2017","rem_id":"32","rem_ref":"REM10031","rem_description":"showing faults F3.7 F1.4\r\n","rem_job":"J38093","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Weston Homes PLC","rem_bc_ref":"1","rem_site":"257 -285 Sutton Road, Southend on Sea, SS2 5GD","rem_mileage":"9","rem_category":"Supply\/Install","rem_time":"08:45"},{"rem_date":"11\/01\/2017","rem_id":"33","rem_ref":"REM10032","rem_description":"Need to alter the guard to the mechanism to allow the cable free access, either via hole and grommet or cutting a slot. Also requested a brace for the guide part as it flex\\'s when in operation , advised against this but still required - finish in red primer - See pictures in job file. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1002","rem_repair_ref":"R39599","rem_status":"Completed","rem_client":"FES FM Ltd","rem_bc_ref":"1","rem_site":"QinetiQ, New Ranges Sector, Shoeburyness, Southend On Sea, SS3 9SR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"13\/01\/2017","rem_id":"34","rem_ref":"REM10033","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1234","rem_repair_ref":"R39904","rem_status":"Completed","rem_client":"T D Bailey","rem_bc_ref":"1","rem_site":"Unit 1 - 3 Lemonpark Industrial Estate, Green Lane, Heywood, OL10 2EW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/01\/2017","rem_id":"35","rem_ref":"REM10034","rem_description":"Adjust bottom limit","rem_job":"J38097","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RJ Ellis Ltd","rem_bc_ref":"1","rem_site":"24 Woodvile Road, Leytonstone , E11 3BH","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"02:45"},{"rem_date":"17\/01\/2017","rem_id":"36","rem_ref":"REM10035","rem_description":"It\u2019s the small curtain on the left side and it cannot be fully opened for fear it will fall off the track","rem_job":"J38891","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"JPM Fire Protection Limited","rem_bc_ref":"1","rem_site":"Smiths Detection Ltd, Century House, Maylands Avene , Hemel Hempstead, Hertfordshire, HP2 7DE","rem_mileage":"110","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"18\/01\/2017","rem_id":"37","rem_ref":"REM10036","rem_description":"x2 doors not closing correctly and loud squeeking noise","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1321","rem_repair_ref":"R40006","rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Nigel Fredericks LTD, Nigel Fredericks House, Carlisle Road, Colindale, London, NW9 0HD","rem_mileage":"100","rem_category":"Repair","rem_time":"04:15"},{"rem_date":"20\/01\/2017","rem_id":"38","rem_ref":"REM10037","rem_description":"Photos 1&2 show what I think are wind resistance bars, fitted incorrectly on one of the doors.\r\n\r\nPhoto 4 the limit switches are loose\r\n\r\nPhotos 5&6 the guide rail needs replacing as this was hit by the scissor lift also the isolator switch was hit.","rem_job":"J39573","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Gowlain Building Group","rem_bc_ref":"1","rem_site":"Dunbrik Depot , Main Road, Dunbrik, Sundridge,  TN14 6EP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/01\/2017","rem_id":"39","rem_ref":"REM10038","rem_description":"The doors are not going up and down electrically we sometimes have to do them by chain. \r\nShowing fault code F 56 (Unit 4)","rem_job":"J38706","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Trinity Construction Services LTD","rem_bc_ref":"1","rem_site":"Units 3 & 4 Mereside Park, Shield Road, Bedfont, TW15 1BL","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"02:45"},{"rem_date":"24\/01\/2017","rem_id":"40","rem_ref":"REM10039","rem_description":"We need to adjust limits on the 2 speedoors and have an issue with a safety edge on another ","rem_job":"J38091","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Avanta UK","rem_bc_ref":"1","rem_site":"Brentag UK Limited, Groveport Gunness, Scunthorpe, DN15 8TZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/01\/2017","rem_id":"41","rem_ref":"REM10040","rem_description":"All shutters getting marked during operation.\r\nMay also be some impact damage caused by others.\r\n","rem_job":"J38779","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Tetris Bluu Limited","rem_bc_ref":"1","rem_site":"One Colmore Square, Birmingham, B4 6HQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/01\/2017","rem_id":"42","rem_ref":"REM10041","rem_description":"Flashing Code on shutters","rem_job":"J39000","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Pro-Electric Ltd","rem_bc_ref":"1","rem_site":"Galaxy House, Cherry Orchard Road, Croydon , CR9 6BY","rem_mileage":"90","rem_category":"Supply\/Install","rem_time":"03:45"},{"rem_date":"30\/01\/2017","rem_id":"43","rem_ref":"REM10042","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1380","rem_repair_ref":"R40085","rem_status":"Completed","rem_client":"TOWER BUILDING MANAGEMENT LLP","rem_bc_ref":"1","rem_site":"Building 1 Aviation Way, Southend on Sea, SS2 6UN","rem_mileage":"10","rem_category":"Repair","rem_time":"01:30"},{"rem_date":"30\/01\/2017","rem_id":"44","rem_ref":"REM10043","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"51","rem_repair_ref":"R38347","rem_status":"Completed","rem_client":"WVG Engineering","rem_bc_ref":"1","rem_site":"Unit 11 Churchill House, Brentford, TW8 9NA","rem_mileage":"140","rem_category":"Repair","rem_time":"10:45"},{"rem_date":"30\/01\/2017","rem_id":"45","rem_ref":"REM10044","rem_description":"Lock not quiet lining up and spring does not hold it up","rem_job":"J39870","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Booker & Best Ltd","rem_bc_ref":"1","rem_site":"Long Mead Community Primary School, Tonbridge , TN10 3JU","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"05:15"},{"rem_date":"08\/02\/2017","rem_id":"46","rem_ref":"REM10045","rem_description":"\r\nThe doors do not close on activation of fire alarm , when the one of the alarm cables is removed the interface panel starts to count down , after this time has elapsed the door does not close, the panel then starts to count down again\r\nAlso the door will not drive down on the buttons\r\nNeed electrician to attend to resolve","rem_job":"J39331","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Axelent Ltd.","rem_bc_ref":"1","rem_site":"TGW c\/o Construction Site , New Distribution Centre, Bich Coppice Business Park , Danny Morson way, Dordon, Tamworth, B78 1SE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/02\/2017","rem_id":"47","rem_ref":"REM10046","rem_description":"Both vehicles entered the car park fine but the Shutter barrier after 5 minutes remained open.\r\n","rem_job":"J38860","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St George Plc","rem_bc_ref":"1","rem_site":"London Dock , 9 Pennington Street, London , E1W 2BD","rem_mileage":"70","rem_category":"Supply\/Install","rem_time":"04:15"},{"rem_date":"10\/02\/2017","rem_id":"48","rem_ref":"REM10047","rem_description":"Door will not work on electric","rem_job":"J39375","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Geoffrey Osborne Ltd","rem_bc_ref":"1","rem_site":"City College East Campus, Wilson Avenue, Brighton, East Sussex, BN2 5PB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/02\/2017","rem_id":"49","rem_ref":"REM10048","rem_description":" \r\nThe door comes down ok but it only goes up in inch intervals. Also they have asked about a winding handle as one wasn\u2019t supplied when it was installed \r\n","rem_job":"J39055","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Deli France UK Ltd, 17 Chartwell Drive, Wigston, LE18 2FL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/02\/2017","rem_id":"50","rem_ref":"REM10049","rem_description":"Internal sensor seems to be defective or requires a re setup ","rem_job":"J39808","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mark 1 Hire ","rem_bc_ref":"1","rem_site":"Unit 9, Yardley Business Park, Luckyn Lane, Pipps Hill, Basildon, SS14 3GL","rem_mileage":"180","rem_category":"Supply\/Install","rem_time":"05:30"},{"rem_date":"28\/02\/2017","rem_id":"51","rem_ref":"REM10051","rem_description":"Workshop door will not go up or down.","rem_job":"J39696","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Horizon Construction Group","rem_bc_ref":"1","rem_site":"Mercedes Benz, Stephenson Road , Eastwood, Southend on Sea, SS9 5LY","rem_mileage":"20","rem_category":"Supply\/Install","rem_time":"01:30"},{"rem_date":"28\/02\/2017","rem_id":"52","rem_ref":"REM10050","rem_description":null,"rem_job":"J39696","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Horizon Construction Group","rem_bc_ref":"1","rem_site":"Mercedes Benz, Stephenson Road , Eastwood, Southend on Sea, SS9 5LY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/02\/2017","rem_id":"53","rem_ref":"REM10052","rem_description":"Shutter won\\'t roll down.","rem_job":"J39418","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"EJ Taylor & Sons Ltd","rem_bc_ref":"1","rem_site":"Pathology Lab Refurbishment, First Floor, Level C, Basildon, University Hospital , Nethermayne, Basildon , SS16 5NL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/02\/2017","rem_id":"54","rem_ref":"REM10053","rem_description":"Shutter will not roll down - Pathology lab","rem_job":"J39022","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"EJ Taylor & Sons Ltd","rem_bc_ref":"1","rem_site":"George Foster Taylor Ward, Second Floor, Prittlewell building, Southend University Hospital, Prittlewell Chase, Southend On Sea, SS0 0RY","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"28\/02\/2017","rem_id":"55","rem_ref":"REM10054","rem_description":"Fault:  We have a problem with the roller shutter  door its coming up with a error and it was playing up at 10 pm last night . And it has been play up on and off. For a while and people have been having a problem getting in and out","rem_job":"J39262","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cornerstone Security Systems Ltd","rem_bc_ref":"1","rem_site":"LeasePlan, 165 Bath Road, Slough, SL1 4AA","rem_mileage":"108","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"01\/03\/2017","rem_id":"56","rem_ref":"REM10055","rem_description":"The new shutter door won\\'t close now and is showing fault code F2.0. ","rem_job":"J39617","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Fit Out UK Ltd","rem_bc_ref":"1","rem_site":"27 Abbey Road, Park Royal, London, NW10 7SJ","rem_mileage":"60","rem_category":"Supply\/Install","rem_time":"04:15"},{"rem_date":"01\/03\/2017","rem_id":"57","rem_ref":"REM10056","rem_description":"Attend site with genie lifting equipment. Raise gate and adjust hinges as required, with shims to reduce creaking noise.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1528","rem_repair_ref":"R40271","rem_status":"Completed","rem_client":"UCL","rem_bc_ref":"1","rem_site":"Belnor House, Fulmar Way, Shotgate, Wickford, SS11 8YW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/03\/2017","rem_id":"58","rem_ref":"REM10057","rem_description":"To fit 1 no pinlcok control \u2013 FOC \r\nTo remove and refix the glazed hinged panel 3 inches to the right when looking from inside. ","rem_job":"J39808","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mark 1 Hire ","rem_bc_ref":"1","rem_site":"Unit 9, Yardley Business Park, Luckyn Lane, Pipps Hill, Basildon, SS14 3GL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/03\/2017","rem_id":"59","rem_ref":"REM10058","rem_description":"The pedestrian gate you fitted on the Vaughn way ramp has a snag, we require the door closer adapted so the door stops slamming shut.","rem_job":"J38860","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St George Plc","rem_bc_ref":"1","rem_site":"London Dock , 9 Pennington Street, London , E1W 2BD","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"04:30"},{"rem_date":"06\/03\/2017","rem_id":"60","rem_ref":"REM10059","rem_description":"One of the recently installed shutters is not running smoothly and is making a noise on operation","rem_job":"J39855","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Anglia Battery & Filter Co Ltd","rem_bc_ref":"1","rem_site":"826 London Rd, Leigh-on-Sea, SS9 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/03\/2017","rem_id":"61","rem_ref":"REM10060","rem_description":"Change micro switches for different type and adjust as required.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"746","rem_repair_ref":"R39252","rem_status":"Completed","rem_client":"Furniture Village","rem_bc_ref":"1","rem_site":"Unit 60, Edisons Park , Crossways Business Park, Dartford, DA2 6QN","rem_mileage":"50","rem_category":"Repair","rem_time":"07:45"},{"rem_date":"09\/03\/2017","rem_id":"62","rem_ref":"REM10061","rem_description":"We have noticed that one of the shutters isn\\\\\\\\\\\\\\'t very smooth when being raised","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1323","rem_repair_ref":"R40008","rem_status":"Completed","rem_client":"Cohen TV Aerials Ltd","rem_bc_ref":"1","rem_site":"979 London Rd, Leigh-on-Sea , SS9 3LB","rem_mileage":"4","rem_category":"Repair","rem_time":"01:00"},{"rem_date":"13\/03\/2017","rem_id":"63","rem_ref":"REM10062","rem_description":"Chip on one curtain - needs touching up\r\nFitters said that tiles at low level would need to be taken off to provide flush fixing however did not do this.","rem_job":"J39896","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Chalk Hill Academy","rem_bc_ref":"1","rem_site":"Chalk Hill Academy, Cats Lane, Sudbury, CO10 2SF","rem_mileage":"110","rem_category":"Supply\/Install","rem_time":"06:45"},{"rem_date":"15\/03\/2017","rem_id":"64","rem_ref":"REM10063","rem_description":"No grease has been used, and no sign anything has been done to this shutter, that was serviced.\r\n\r\nRequire hole caps, \r\nInstall brush strip Foc \r\nNo name badge \r\nMastic behind guides \r\nTighten face plate of spur\r\n\r\nAttempt to adjust roll \/ to reduce the clunk when curtain slips when being lowered","rem_job":"J39855","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Anglia Battery & Filter Co Ltd","rem_bc_ref":"1","rem_site":"826 London Rd, Leigh-on-Sea, SS9 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/03\/2017","rem_id":"65","rem_ref":"REM10064","rem_description":"One of the gates was open where someone had pushed it. The whole idea of getting the mag locks was to stop this from happening.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1493","rem_repair_ref":"R40223","rem_status":"Completed","rem_client":"Hatmet Ltd","rem_bc_ref":"1","rem_site":"Unit 3, The Courtyard, Linton Road, Crouch End, London, N8 8SL","rem_mileage":"88","rem_category":"Repair","rem_time":"03:00"},{"rem_date":"17\/03\/2017","rem_id":"66","rem_ref":"REM10065","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1483","rem_repair_ref":"R40212","rem_status":"Completed","rem_client":"UCL","rem_bc_ref":"1","rem_site":"Holmbury House MSSL , Holmbury St Mary, Dorking, RH5 6NT","rem_mileage":"40","rem_category":"Repair","rem_time":"08:00"},{"rem_date":"17\/03\/2017","rem_id":"67","rem_ref":"REM10066","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1528","rem_repair_ref":"R40271","rem_status":"Cancelled","rem_client":"UCL","rem_bc_ref":"1","rem_site":"Belnor House, Fulmar Way, Shotgate, Wickford, SS11 8YW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/03\/2017","rem_id":"68","rem_ref":"REM10067","rem_description":"Limits to be raised by 100mm further","rem_job":"J40123","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Axelent Ltd.","rem_bc_ref":"1","rem_site":"Poundworld Retail Ltd, Premier North Way, Normanton Industrial Estate, Normanton, WF6 1GY","rem_mileage":"5","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/03\/2017","rem_id":"69","rem_ref":"REM10068","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1427","rem_repair_ref":"R40144","rem_status":"Completed","rem_client":"Ringley ","rem_bc_ref":"1","rem_site":"West Drayton, Porters Way, West Drayton, Uxbridge, UB7 9AA","rem_mileage":"140","rem_category":"Repair","rem_time":"09:45"},{"rem_date":"24\/03\/2017","rem_id":"70","rem_ref":"REM10069","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1743","rem_repair_ref":"R40561","rem_status":"Completed","rem_client":"Engie Services Limited","rem_bc_ref":"1","rem_site":"16 Old Bailey London, London, EC4M 7EG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"28\/03\/2017","rem_id":"71","rem_ref":"REM10070","rem_description":"\r\nRoller shutter is sticking when opening and shutting.\r\n","rem_job":"J38807","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Airedale Catering Group","rem_bc_ref":"1","rem_site":"Eastbrook Primary School, Dagenham Road, Dagenham , RM10 7UR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/03\/2017","rem_id":"72","rem_ref":"REM10071","rem_description":"Found that a length of wear strip has come off of each guide.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1311","rem_repair_ref":"R39996","rem_status":"Completed","rem_client":"Armkor","rem_bc_ref":"1","rem_site":"Menzies Boulevard 557, Shoreham Road West, Heathrow, TW6 3RW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/03\/2017","rem_id":"73","rem_ref":"REM10072","rem_description":"Roller shutter not closing fully ","rem_job":"J40051","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Riverside Ironworks ","rem_bc_ref":"1","rem_site":"North Middx Hospital, Bull Lane, London, N18 1QX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/04\/2017","rem_id":"74","rem_ref":"REM10073","rem_description":"Pedestrian gate fitted in February is not closing properly. Out of alignment, lock will need to be realigned as well.","rem_job":"J40033","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hills Prospect Plc","rem_bc_ref":"1","rem_site":"Consolidated House, Faringdon Avenue, Romford, RM3 8SP","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"03:15"},{"rem_date":"05\/04\/2017","rem_id":"75","rem_ref":"REM10074","rem_description":"We have sent a quote for adjustments following a service but it is under warranty also electrician to look at control panel ","rem_job":"J39174","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Abbey Builders (London) Ltd","rem_bc_ref":"1","rem_site":"Ivybridge Primary School, Summerwood Road, Isleworth, TW7 7QB","rem_mileage":"75","rem_category":"Supply\/Install","rem_time":"06:00"},{"rem_date":"10\/04\/2017","rem_id":"76","rem_ref":"REM10075","rem_description":"\r\n Auto car park shutter will not operate on fobs from inside the car when entering but will operate from outside the car and closer  to the shutter \r\n","rem_job":"J38399","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Weston Homes PLC","rem_bc_ref":"1","rem_site":"Rustat Road , Cambridge, CB1 3QN","rem_mileage":"132","rem_category":"Supply\/Install","rem_time":"04:30"},{"rem_date":"11\/04\/2017","rem_id":"77","rem_ref":"REM10076","rem_description":"Shutter fitted 3 months and is not going up or down on keyswitch.","rem_job":"J39886","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Vatan Catering Ltd","rem_bc_ref":"1","rem_site":"37-43 Mill Mead Industrial Centre, Mill Mead Road, Tottenham Hale, N17 9QU","rem_mileage":"55","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"11\/04\/2017","rem_id":"78","rem_ref":"REM10077","rem_description":"Fault code F1.4 not going up","rem_job":"J40068","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Interserve Construction Paragon Division","rem_bc_ref":"1","rem_site":"The Pithay Building, All Saints Street, Bristol, BS1 2NB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/04\/2017","rem_id":"79","rem_ref":"REM10078","rem_description":"Paint scuffed , and curtain catching ","rem_job":"J40051","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Riverside Ironworks ","rem_bc_ref":"1","rem_site":"North Middx Hospital, Bull Lane, London, N18 1QX","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"06:00"},{"rem_date":"18\/04\/2017","rem_id":"80","rem_ref":"REM10079","rem_description":"Shutter 1 continues to stay stuck open","rem_job":"J38865","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Safestore Properties Ltd","rem_bc_ref":"1","rem_site":"224 Garrett Lane, Wandsworth, London, SW18 4DA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/04\/2017","rem_id":"81","rem_ref":"REM10080","rem_description":"Unfortunately the door is playing up again and will not shut unless its pushed","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1774","rem_repair_ref":"R40602","rem_status":"Completed","rem_client":"Essex Engineering Solutions","rem_bc_ref":"1","rem_site":"120 Old Broad Street , London, EC2N 1AR","rem_mileage":"60","rem_category":"Repair","rem_time":"03:30"},{"rem_date":"18\/04\/2017","rem_id":"82","rem_ref":"REM10081","rem_description":"Air Gaps - Ive spoken with our suppliers (Novoferm) and they advise we can get over this by notching the paddles to the bottom bar with a fine tooth hacksaw. Perry was the fitter who installed so ideally he should go back but is currently on holiday and remedial is urgent\r\nNovoferm confirmed that they have made the bottom bar slightly wrong as the underside of the bottom bar should sit lower the underside of the paddle that runs into the guide, ours sits slightly above it \u2013 some or all of the cost for the remedial should be picked up by Novoferm ","rem_job":"J40366","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"American Airlines Cargo Area, Building 552, Shoreham Road East, Heathrow Cargo Terminal, Hounslow, TW6 3UA","rem_mileage":"160","rem_category":"Supply\/Install","rem_time":"09:45"},{"rem_date":"19\/04\/2017","rem_id":"83","rem_ref":"REM10082","rem_description":"Power goes into transformer and into board but does not go out again and fire curtain gets stuck.  (Call placed by hotel)","rem_job":"J39080","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Bamfords Trust Plc","rem_bc_ref":"1","rem_site":"Hotel ibis, 100 Whitechapel Rd, London, E1 1JG","rem_mileage":"160","rem_category":"Supply\/Install","rem_time":"06:30"},{"rem_date":"20\/04\/2017","rem_id":"84","rem_ref":"REM10083","rem_description":"Bottom limit to fire shutter requires adjustment as it is over running and bunching at floor level \r\nCall anytime not lunchtime  , shutter installed to kitchen server ","rem_job":"J40547","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ensigna Construction Ltd","rem_bc_ref":"1","rem_site":"Berger Primary School, Anderson Road, London, E9 6HB","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"05:45"},{"rem_date":"25\/04\/2017","rem_id":"85","rem_ref":"REM10084","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1752","rem_repair_ref":"R40575","rem_status":"Completed","rem_client":"UCL","rem_bc_ref":"1","rem_site":"Belnor House, Fulmar Way, Shotgate, Wickford, SS11 8YW","rem_mileage":"16","rem_category":"Repair","rem_time":"08:00"},{"rem_date":"25\/04\/2017","rem_id":"86","rem_ref":"REM10085","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1631","rem_repair_ref":"R40416","rem_status":"Completed","rem_client":"Liberty Rise Phase","rem_bc_ref":"1","rem_site":"Liberty Rise Phase 1 (Hertford) Man Co Ltd, Ware Road\/Gallows Way, Hertford, SG13 7HB","rem_mileage":"88","rem_category":"Repair","rem_time":"03:45"},{"rem_date":"25\/04\/2017","rem_id":"87","rem_ref":"REM10086","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1793","rem_repair_ref":"R40625","rem_status":"Completed","rem_client":"Cornerstone Security Systems Ltd","rem_bc_ref":"1","rem_site":"LeasePlan, 165 Bath Road, Slough, SL1 4AA","rem_mileage":"186","rem_category":"Repair","rem_time":"08:00"},{"rem_date":"28\/04\/2017","rem_id":"88","rem_ref":"REM10087","rem_description":"Adjust limits on the existing goods door \r\nDepot have reported that door has to be lowered manually for the last twelve inches.","rem_job":"J40131","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"T D Bailey","rem_bc_ref":"1","rem_site":"Sanderson House, 91 Roundthorne Industrial Estate, Ledson Road, Wythenshawe, Manchester, M23 9GB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/05\/2017","rem_id":"89","rem_ref":"REM10088","rem_description":"Since the shutter door was fixed, it does not fully open and it also \u201ccatches\u201d \u00be of the way down","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1864","rem_repair_ref":"R40730","rem_status":"Completed","rem_client":"Monitor Audio Ltd","rem_bc_ref":"1","rem_site":"24 Brook Road, Rayleigh, SS6 7XJ","rem_mileage":"26","rem_category":"Repair","rem_time":"03:00"},{"rem_date":"02\/05\/2017","rem_id":"90","rem_ref":"REM10089","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1828","rem_repair_ref":"R40674","rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Kuehne + Nagel, Sanders Way, Collumpton, Kingsmill Industrial Estate, EX15 1BS","rem_mileage":"172","rem_category":"Repair","rem_time":"04:30"},{"rem_date":"03\/05\/2017","rem_id":"91","rem_ref":"REM10090","rem_description":"We have a problem with your roller shutter and the door in Core A.\r\nThe roller shutter is operating intermittently and the door has lost its handle.  \r\nCan you please attend urgently to refix the handle on Core A door (I have it in my office) and to look at the roller shutter.\r\nThe handle bolts have come out as the hole\/nut tapped inside the door has not been done very well and has stripped the thread of the bolt. The roller shutter is sometimes responding to the fob but sometimes it is not.  I have checked it this morning and it is working \u2013 reporting no error message, but last night it was not working.","rem_job":"J39771","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Catalyst Housing Ltd","rem_bc_ref":"1","rem_site":"886-902 High Road, Finchley, London, N12 9RH","rem_mileage":"70","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"04\/05\/2017","rem_id":"92","rem_ref":"REM10091","rem_description":"The double door can be sprung open from inside, it would seem that panic bar is not engaging into the frame","rem_job":"J40570","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Millane Contract Services Ltd ","rem_bc_ref":"1","rem_site":"Unit 7 Warren Retail Park, Ashford, TN24 8XH","rem_mileage":"120","rem_category":"Supply\/Install","rem_time":"03:15"},{"rem_date":"11\/05\/2017","rem_id":"93","rem_ref":"REM10092","rem_description":"There is extensive damage to the paint finish on the new panels installed.\r\nIn respect of the car park entrance ramp you assertion that the ceiling tile was preventing the movement of the motor is not correct. \r\nI witnessed the shutter going up and down and the motor did not move","rem_job":"J38779","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Tetris Bluu Limited","rem_bc_ref":"1","rem_site":"One Colmore Square, Birmingham, B4 6HQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/05\/2017","rem_id":"94","rem_ref":"REM10093","rem_description":"They are experiencing issues whereby water is entering the warehouses under the roller shutter doors.","rem_job":"J38394","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"West 1 Contracts LTD","rem_bc_ref":"1","rem_site":"Units 4, 6 & 8 Chandos Park, London, NW10 6NF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/05\/2017","rem_id":"95","rem_ref":"REM10094","rem_description":"Exit Shutter \u2013 not working electrically, fault codes F1.3, F3.7 & F5.4","rem_job":"J38805","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Taylor Wimpey","rem_bc_ref":"1","rem_site":"Bournemouth International Hotel , 6-10 Priory Road , Bournemouth , SS2 6JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/05\/2017","rem_id":"96","rem_ref":"REM10095","rem_description":"Recently replace two panels, door is closing short and requires cables tightening \r\nUnit D6","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1391","rem_repair_ref":"R40096","rem_status":"Completed","rem_client":"Seedbed Business Centre","rem_bc_ref":"1","rem_site":"Vanguard Way, Shoeburyness , SS3 9QY","rem_mileage":"40","rem_category":"Repair","rem_time":"06:45"},{"rem_date":"16\/05\/2017","rem_id":"97","rem_ref":"REM10096","rem_description":"The pedestrian gate fitted recently is loose on the hinges and the post is not secure.","rem_job":"J40033","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hills Prospect Plc","rem_bc_ref":"1","rem_site":"Consolidated House, Faringdon Avenue, Romford, RM3 8SP","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"03:00"},{"rem_date":"17\/05\/2017","rem_id":"98","rem_ref":"REM10097","rem_description":"We need the limits adjusting on the Shop roller shutter in the church (raising by approx 25mm).\r\nWe also have a fault on another shutter (fuse keeps blowing).","rem_job":"J39477","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"1","rem_site":"Lambeth Garden Museum, 5 Lambeth Palace Road, London, SE1 7LB","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"04:30"},{"rem_date":"18\/05\/2017","rem_id":"99","rem_ref":"REM10098","rem_description":"Out of normal trading hours the shutters are failing to close. It is regularly happening twice a night and gives us a real security issue.\r\nCustomers can open the shutters OK with their Net 2 fob but then the shutters won\u2019t close.\r\nWe need some urgent attention to this. There is clearly a fault which keeps repeating itself.","rem_job":"J38865","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Safestore Properties Ltd","rem_bc_ref":"1","rem_site":"224 Garrett Lane, Wandsworth, London, SW18 4DA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/05\/2017","rem_id":"100","rem_ref":"REM10099","rem_description":"Internal shutter key keeps turning and outside box is loose.","rem_job":"J40559","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"PGR Timber Ltd","rem_bc_ref":"1","rem_site":"Unit 7 , Kestrel Park, Tallon, Hutton, CM1 3TN","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"24\/05\/2017","rem_id":"101","rem_ref":"REM10100","rem_description":"Shutter will not open","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1960","rem_repair_ref":"R40863","rem_status":"Completed","rem_client":"Miss Sarah Woodfield","rem_bc_ref":"1","rem_site":"Flat 2, 274 Goswell Road, London, EC1V 7LX","rem_mileage":"90","rem_category":"Repair","rem_time":"04:45"},{"rem_date":"24\/05\/2017","rem_id":"102","rem_ref":"REM10101","rem_description":"The internal door has failed to open and when I was called to assess the door the panel front was loose (engineer must have forgot to screw it up and also the front panel has wires dangling out the bottom","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1947","rem_repair_ref":"R40846","rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Nigel Fredericks LTD, Nigel Fredericks House, Carlisle Road, Colindale, London, NW9 0HD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"24\/05\/2017","rem_id":"103","rem_ref":"REM10102","rem_description":"Double garage door fitted 3 months ago only comes down 3 foot then stops.","rem_job":"J40014","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mr Brand","rem_bc_ref":"1","rem_site":"112A Church Street, Benfleet, SS7 4EP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/05\/2017","rem_id":"104","rem_ref":"REM10103","rem_description":"We keep having faults on the roller shutter (F2.1). we think it\u2019s the small unit at low level which throws the beam. The bracket is very weak, therefore can somebody please attend ASAP & fit a stronger bracket ","rem_job":"J40046","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"R. A. Edwards and Partners Ltd","rem_bc_ref":"1","rem_site":"9-10 Salter Street, Stafford, ST16 2JU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/05\/2017","rem_id":"105","rem_ref":"REM10104","rem_description":"Unit 4, draft excluder has come away","rem_job":"J40441","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Emerson Willis","rem_bc_ref":"1","rem_site":"Units 1 - 5 Cuxton Road, Strood, Rochester, ME2 2BT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/05\/2017","rem_id":"106","rem_ref":"REM10105","rem_description":"Recently replaced photocells but same problem has occurred ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1945","rem_repair_ref":"R40844","rem_status":"Completed","rem_client":"Pentland Estate Management","rem_bc_ref":"1","rem_site":"Ashlar Court , Ravenscourt Gardens, Hammersmith , London, W6 0TU","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/06\/2017","rem_id":"107","rem_ref":"REM10106","rem_description":"Shutter needs to be sealed, apparently rain coming in through the top of the shutter","rem_job":"J40783","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mr Byrne","rem_bc_ref":"1","rem_site":"14 Basildon Avenue, Ilford, IG5 0QD","rem_mileage":"60","rem_category":"Supply\/Install","rem_time":"03:15"},{"rem_date":"08\/06\/2017","rem_id":"108","rem_ref":"REM10107","rem_description":"Ground floor servery fire curtain, come down on test but is not going back up","rem_job":"J39077","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Beard Construction","rem_bc_ref":"1","rem_site":"John Wesley\\'s Chapel, The Horsefair, Broadmead, Bristol, BS1 3JE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/06\/2017","rem_id":"109","rem_ref":"REM10108","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1989","rem_repair_ref":"R40906","rem_status":"Completed","rem_client":"Marbank Construction Ltd","rem_bc_ref":"1","rem_site":"Neg Earth Lighthouse, Western Road, Park Royal , London, NW10 7LW","rem_mileage":"82","rem_category":"Repair","rem_time":"05:30"},{"rem_date":"09\/06\/2017","rem_id":"110","rem_ref":"REM10109","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1955","rem_repair_ref":"R40857","rem_status":"Completed","rem_client":"Essex Engineering Solutions","rem_bc_ref":"1","rem_site":"120 Old Broad Street , London, EC2N 1AR","rem_mileage":"70","rem_category":"Repair","rem_time":"03:30"},{"rem_date":"09\/06\/2017","rem_id":"111","rem_ref":"REM10110","rem_description":"Novoferm Speedoor stopped working ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1676","rem_repair_ref":"R40471","rem_status":"Completed","rem_client":"RM Curtis & Co Ltd","rem_bc_ref":"1","rem_site":"10\/12 Second Avenue, Bluebridge Industrial Estate, Halstead, CO9 2SU","rem_mileage":"160","rem_category":"Repair","rem_time":"17:00"},{"rem_date":"14\/06\/2017","rem_id":"112","rem_ref":"REM10111","rem_description":"Fire shutter did not drop or jammed","rem_job":"J39389","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Marbank Construction Ltd","rem_bc_ref":"1","rem_site":"Neg Earth Lighthouse, Western Road , Park Royal, NW10 7LW ","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"06:00"},{"rem_date":"16\/06\/2017","rem_id":"113","rem_ref":"REM10112","rem_description":"The MOT bay door when closed comes down and then goes back up without anyone pressing the up button.  the other 4 doors are also playing up and going back up again. The guide wheels are grinding in the rails.\r\nContact Andy Wright 07825045718","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2057","rem_repair_ref":"R41005","rem_status":"Completed","rem_client":"Gowlain Building Group","rem_bc_ref":"1","rem_site":"Dunbrik Depot , Main Road, Dunbrik, Sundridge,  TN14 6EP","rem_mileage":"74","rem_category":"Repair","rem_time":"03:45"},{"rem_date":"26\/06\/2017","rem_id":"114","rem_ref":"REM10113","rem_description":"Motor needs to be checked over and wiring","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2010","rem_repair_ref":"R40932","rem_status":"Completed","rem_client":"Harry Levy Amusement Contractor Ltd","rem_bc_ref":"1","rem_site":"New York New York , 23-28 Marine Parade, Southend-on-Sea, SS1 2EJ","rem_mileage":"10","rem_category":"Repair","rem_time":"01:45"},{"rem_date":"26\/06\/2017","rem_id":"115","rem_ref":"REM10114","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1839","rem_repair_ref":"R40690","rem_status":"Completed","rem_client":"BAM FM LTD","rem_bc_ref":"1","rem_site":"Hallsville Quarter, Canning Town, London, E16 1ED","rem_mileage":"64","rem_category":"Repair","rem_time":"04:45"},{"rem_date":"26\/06\/2017","rem_id":"116","rem_ref":"REM10115","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1930","rem_repair_ref":"R40824","rem_status":"Completed","rem_client":"Freshway","rem_bc_ref":"1","rem_site":"17 \u2013 23 Third Avenue, Canvey Island, SS8 9SU","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"26\/06\/2017","rem_id":"117","rem_ref":"REM10116","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2005","rem_repair_ref":"R40926","rem_status":"Completed","rem_client":"East London Mosque & London Muslim Centre","rem_bc_ref":"1","rem_site":"46-92 Whitechapel Road, London , E1 1JQ","rem_mileage":"60","rem_category":"Repair","rem_time":"04:00"},{"rem_date":"26\/06\/2017","rem_id":"118","rem_ref":"REM10117","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2020","rem_repair_ref":"R40948","rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Airworld Airlines Ltd, BLDG 550, Shoreham Road East, Heathrow Airport, Hounslow, TW6 3UA","rem_mileage":"140","rem_category":"Repair","rem_time":"06:30"},{"rem_date":"26\/06\/2017","rem_id":"119","rem_ref":"REM10118","rem_description":null,"rem_job":"J40366","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"American Airlines Cargo Area, Building 552, Shoreham Road East, Heathrow Cargo Terminal, Hounslow, TW6 3UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/06\/2017","rem_id":"120","rem_ref":"REM10119","rem_description":"Unit PB066\r\nThere is an issue with the door on chiller pod 2, this could be a sensor issue.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1589","rem_repair_ref":"R40356","rem_status":"Cancelled","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Airworld Airlines Ltd, BLDG 550, Shoreham Road East, Heathrow Airport, Hounslow, TW6 3UA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"26\/06\/2017","rem_id":"121","rem_ref":"REM10120","rem_description":"Shutter 1, the LH one, has been found open this morning; there seems to be power to unit but motor appears not to be responding, Net2 or fob use is out of order too.","rem_job":"J38865","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Safestore Properties Ltd","rem_bc_ref":"1","rem_site":"224 Garrett Lane, Wandsworth, London, SW18 4DA","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"03:45"},{"rem_date":"29\/06\/2017","rem_id":"122","rem_ref":"REM10121","rem_description":"Fire shutter appears to drop on fire test , not being driven down\r\nSounds like an end lock is catching but needs investigating","rem_job":"J40516","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Fileturn Ltd","rem_bc_ref":"1","rem_site":"Fego, 32 Bligh Meadow Shopping Centre, Sevenoaks, TN13 1DA","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"04:15"},{"rem_date":"05\/07\/2017","rem_id":"123","rem_ref":"REM10122","rem_description":"Adjust the closer on the pedestrian gate as it is closing with too much force and bouncing off of the wall plate.","rem_job":"J40318","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hodson Developments ","rem_bc_ref":"1","rem_site":"Old Bracknell Lane West, Bracknell, Berkshire, RG12 7FS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/07\/2017","rem_id":"124","rem_ref":"REM10123","rem_description":"Shutter not working correctly electrically after new key was fitted 26\/06\/17","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2081","rem_repair_ref":"R41039","rem_status":"Completed","rem_client":"Inseen Construction Ltd","rem_bc_ref":"1","rem_site":"66 Elm Grove, Thorpe Bay, Southend On Sea, SS1 3EZ","rem_mileage":"22","rem_category":"Repair","rem_time":"04:30"},{"rem_date":"07\/07\/2017","rem_id":"125","rem_ref":"REM10124","rem_description":"Since our last visit, one of the panels has come loose and is now getting stuck on the curved part of the track and will not close fully.\r\nWill need to be booked in with Connie before we go ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1995","rem_repair_ref":"R40913","rem_status":"Cancelled","rem_client":"Carrington Brown Flowers Ltd","rem_bc_ref":"1","rem_site":"Unit 19, Gemini Project, Landmann Way, London, SE14 5RL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/07\/2017","rem_id":"126","rem_ref":"REM10125","rem_description":"New shutter fitted last Wednesday wont come down. Showing fault cod F5.5 which may mean problem with control panel.","rem_job":"J40942","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Seneca Resource Recovery ","rem_bc_ref":"1","rem_site":"2 Hannah Close, Neasden, London, NW10 0UX","rem_mileage":"100","rem_category":"Supply\/Install","rem_time":"06:15"},{"rem_date":"19\/07\/2017","rem_id":"127","rem_ref":"REM10126","rem_description":"Shutter not going up fully","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1867","rem_repair_ref":"R40733","rem_status":"Completed","rem_client":"State of the Art Tanning","rem_bc_ref":"1","rem_site":"352 Long Road, Canvey Island, SS8 0JU","rem_mileage":"30","rem_category":"Repair","rem_time":"03:00"},{"rem_date":"24\/07\/2017","rem_id":"128","rem_ref":"REM10127","rem_description":"Threshold to short \r\nCloser needs adjustment also \r\n","rem_job":"J40849","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Millane Contract Services Ltd ","rem_bc_ref":"1","rem_site":"68 Newington Causeway, London, SE1 6DF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/07\/2017","rem_id":"129","rem_ref":"REM10128","rem_description":"Fire shutter will not stay in open position when opened on push button \u2013solenoid has released ","rem_job":"J40264","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Volker Fitzpatrick Ltd","rem_bc_ref":"1","rem_site":"Royal Mail Nine Elms, Pensbury Place, London, SW8 4TP","rem_mileage":"63","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"28\/07\/2017","rem_id":"130","rem_ref":"REM10129","rem_description":"Shutter up but not closing","rem_job":"J40739","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Booker & Best Ltd","rem_bc_ref":"4443485","rem_site":"Stop 24, Stanford Interchange, Junction 11, Hythe, CT21 4BL","rem_mileage":"60","rem_category":"Supply\/Install","rem_time":"01:30"},{"rem_date":"28\/07\/2017","rem_id":"131","rem_ref":"REM10130","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2061","rem_repair_ref":"R41009","rem_status":"Completed","rem_client":"Ashe Group Ltd","rem_bc_ref":"1","rem_site":"Ashe House, Cooks Way, Hitchin, SG4 0JE","rem_mileage":"100","rem_category":"Repair","rem_time":"04:45"},{"rem_date":"28\/07\/2017","rem_id":"132","rem_ref":"REM10131","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2127","rem_repair_ref":"R41105","rem_status":"Completed","rem_client":"Weston Homes PLC","rem_bc_ref":"1","rem_site":"257 -285 Sutton Road, Southend on Sea, SS2 5GD","rem_mileage":"40","rem_category":"Repair","rem_time":"07:00"},{"rem_date":"31\/07\/2017","rem_id":"133","rem_ref":"REM10132","rem_description":"service counter C5 on panel","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2008","rem_repair_ref":"R40930","rem_status":"Completed","rem_client":"Pinnacle Property Management Ltd","rem_bc_ref":"1","rem_site":"The Courtyard (Next to Vue Cinemas), 14 Charles Street, The Atrium, Camberley ,  GU15 3QL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/08\/2017","rem_id":"134","rem_ref":"REM10133","rem_description":"Shutter wide open, the shutter is hanging 1\/3 down so any larger vehicles would struggle to get access into car park.\r\n\r\n","rem_job":"J40270","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"1","rem_site":"Trident Point, Pinner Road, Harrow, HA1 4FR","rem_mileage":"108","rem_category":"Supply\/Install","rem_time":"04:45"},{"rem_date":"08\/08\/2017","rem_id":"135","rem_ref":"REM10134","rem_description":"Site are saying that recently replaced laths have fallen off","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1901","rem_repair_ref":"R40782","rem_status":"Completed","rem_client":"Hair & Son","rem_bc_ref":"1","rem_site":"71 Stadium Way, Rayleigh, SS7 3TS","rem_mileage":"35","rem_category":"Repair","rem_time":"02:30"},{"rem_date":"09\/08\/2017","rem_id":"136","rem_ref":"REM10135","rem_description":"The door not automatically closing, the only way to close\r\ndoor is to hold button down, control panel was flashing a code.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1432","rem_repair_ref":"R40150","rem_status":"Completed","rem_client":"Air Menzies International Ltd","rem_bc_ref":"1","rem_site":"BLD 303, Units 3&4 World Freight Terminal , Manchester Airport, M90 5PL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"09\/08\/2017","rem_id":"137","rem_ref":"REM10136","rem_description":"One of the shutters has failed it is not doing anything not closing and is jammed","rem_job":"J40922","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Burren & Whitaker ","rem_bc_ref":"1","rem_site":"Mary Moore Ward, St Helier Hospital , Wrythe Lane, Carshalton, SM5 1AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/08\/2017","rem_id":"138","rem_ref":"REM10137","rem_description":"Since the garage door had its latest repair, it has become even noisier. \r\nIt is very jerky as it moves up and down and I am regularly woken by it through the night.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2188","rem_repair_ref":"R41189","rem_status":"Completed","rem_client":"Reservoir Road Management Company Ltd ","rem_bc_ref":"1","rem_site":"Waters Reach , Reservoir Road , Ruislip , HA4 7TU","rem_mileage":"45","rem_category":"Repair","rem_time":"03:00"},{"rem_date":"17\/08\/2017","rem_id":"139","rem_ref":"REM10138","rem_description":"Take off guide and move damaged laths to top \/ remove coil may be to big \r\nInstall internal guide brush strips \r\nInstall h\/d rubber bottom rail seal \r\nInstall soffit seal - 200 mm required including the retainer \r\nRewire totally , including\r\nMove spur , secure cable from spur to fuse box install conduit including junctions Re conduit switch and fix switch \r\nHole caps white for holes in the angle approx 20 mm","rem_job":"J39855","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Anglia Battery & Filter Co Ltd","rem_bc_ref":"1","rem_site":"826 London Rd, Leigh-on-Sea, SS9 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/08\/2017","rem_id":"140","rem_ref":"REM10139","rem_description":"Chiller Pod 3 door has failed fully open. Light curtain failed again.","rem_job":"J40366","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"American Airlines Cargo Area, Building 552, Shoreham Road East, Heathrow Cargo Terminal, Hounslow, TW6 3UA","rem_mileage":"70","rem_category":"Supply\/Install","rem_time":"03:00"},{"rem_date":"25\/08\/2017","rem_id":"141","rem_ref":"REM10140","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1928","rem_repair_ref":"R40822","rem_status":"Completed","rem_client":"Charman Security Solutions Ltd","rem_bc_ref":"1","rem_site":"Royal Alexandra Quarter, Dyke Road, Brighton , BN1 3GS","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/08\/2017","rem_id":"142","rem_ref":"REM10141","rem_description":null,"rem_job":"J40068","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Interserve Construction Paragon Division","rem_bc_ref":"1","rem_site":"The Pithay Building, All Saints Street, Bristol, BS1 2NB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"31\/08\/2017","rem_id":"143","rem_ref":"REM10142","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2319","rem_repair_ref":"R41380","rem_status":"Completed","rem_client":"Weston Homes PLC","rem_bc_ref":"1","rem_site":"Telegraph Works, Telcon Way, Greenwich , London, SE10 0AG","rem_mileage":"30","rem_category":"Repair","rem_time":"05:45"},{"rem_date":"31\/08\/2017","rem_id":"144","rem_ref":"REM10143","rem_description":"Manual winder has broken on hot dog kiosk roller shutter","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2248","rem_repair_ref":"R41276","rem_status":"Completed","rem_client":"Stockvale Ltd","rem_bc_ref":"1","rem_site":"Adventure Island, Western Esplanade, Southend on Sea, SS1 1EE","rem_mileage":"6","rem_category":"Repair","rem_time":"02:30"},{"rem_date":"04\/09\/2017","rem_id":"145","rem_ref":"REM10144","rem_description":null,"rem_job":"J39826","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Remco Leisure","rem_bc_ref":"1","rem_site":"Sunspot Amusements, 2-8 Marine Parade, Southend On Sea, SS1 2EJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/09\/2017","rem_id":"146","rem_ref":"REM10145","rem_description":null,"rem_job":"J41153","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Alex Archer","rem_bc_ref":"1","rem_site":"Cowlass Hall Barn, Radwinter End, CB10 2UD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/09\/2017","rem_id":"147","rem_ref":"REM10146","rem_description":"the switch in the reception is too high for dda regulations needs to be 1200 high as per drawing\r\nThe battery pack and fitters mate are on show in the main reception , they need to be above the false ceiling\r\n","rem_job":"J41034","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Beardwell Construction","rem_bc_ref":"1","rem_site":"Unite The Union, 1 Pullman Court, Great Western Road, Gloucester, GL1 3ND","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/09\/2017","rem_id":"148","rem_ref":"REM10147","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2128","rem_repair_ref":"R41106","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"1","rem_site":"Trident Point, Pinner Road, Harrow, HA1 4FR","rem_mileage":"74","rem_category":"Repair","rem_time":"09:45"},{"rem_date":"15\/09\/2017","rem_id":"149","rem_ref":"REM10148","rem_description":"Recently replaced fob is not working","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2022","rem_repair_ref":"R40950","rem_status":"Completed","rem_client":"Sylvia Dymant","rem_bc_ref":"1","rem_site":"Flat 2, 4 Manor Road, Teddington, TW11 8BG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"19\/09\/2017","rem_id":"150","rem_ref":"REM10149","rem_description":"speed door at Autodesk Birmingham  is fully down it looks like the material is too long and is creasing","rem_job":"J40920","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Morgan Lovell ","rem_bc_ref":"1","rem_site":"Autodesk, Small Heath Business Park, Talbot Way, Birmingham, B10 0HJ","rem_mileage":"150","rem_category":"Supply\/Install","rem_time":"03:00"},{"rem_date":"21\/09\/2017","rem_id":"151","rem_ref":"REM10150","rem_description":"You last attended for us on Friday 28th July, which you supplied and fitted a new motor and two top clips, site are now advising that when you press the button for the shutter to come down, it sounds like it should \/ is going to come down but it doesn\u2019t.\r\n\r\nSite have not touched or adjusted anything as they are worried about it may invalid any warranty\u2019s, in case this is to with the works that was carried out. \r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2210","rem_repair_ref":"R41227","rem_status":"Completed","rem_client":"Entec Access Systems Limited","rem_bc_ref":"1","rem_site":"Tooting Bec Athletics Track, Tooting Bec Rd, London, SW17 8BW","rem_mileage":"47","rem_category":"Repair","rem_time":"05:15"},{"rem_date":"26\/09\/2017","rem_id":"152","rem_ref":"REM10151","rem_description":"Entrance shutter; reports that safety does not work randomly, shutter tried to close on vehicle","rem_job":"J40942","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Seneca Resource Recovery ","rem_bc_ref":"1","rem_site":"2 Hannah Close, Neasden, London, NW10 0UX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2017","rem_id":"153","rem_ref":"REM10152","rem_description":"Believe to be a safety edge problem f 1.6 fault code\r\n\r\nThe client is saying he has changed the battery\r\n","rem_job":null,"rem_service":"215","rem_service_ref":"S41383","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Sandpiper Securities Ltd c\/o Lewis Craig Ltd","rem_bc_ref":"1","rem_site":"7 - 11 Longmoore Street (PROPERTY NOW OWNED BY STARKAM LTD), London, SW1V 1JH","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"26\/09\/2017","rem_id":"154","rem_ref":"REM10153","rem_description":"The vehicle gate at Bracknell is sticking. The residents were stuck on site and couldn\u2019t leave as the gates were not opening","rem_job":"J40318","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hodson Developments ","rem_bc_ref":"1","rem_site":"Old Bracknell Lane West, Bracknell, Berkshire, RG12 7FS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/09\/2017","rem_id":"155","rem_ref":"REM10154","rem_description":"Door opening closing on its own ","rem_job":"J40646","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Sancto ","rem_bc_ref":"4974845","rem_site":"32 Buckland , Thorpebay, SS3 8BD","rem_mileage":"5","rem_category":"Supply\/Install","rem_time":"01:15"},{"rem_date":"03\/10\/2017","rem_id":"156","rem_ref":"REM10155","rem_description":"The recoil hose to the safety edge aligns with the photocell causing the shutter to open ","rem_job":"J41260","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Trimonzo Enterprises Limited ","rem_bc_ref":"1","rem_site":"246 Green Lanes, London, N13 5XT","rem_mileage":"15","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"12\/10\/2017","rem_id":"157","rem_ref":"REM10156","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2436","rem_repair_ref":"R41536","rem_status":"Completed","rem_client":"The Maintenance Trustee for the End Gardens Service Charge Fund c\/o Rendall & Rittner Ltd","rem_bc_ref":"1","rem_site":"Grove End Gardens, 18 Abbey Road, St Johns wood, NW8 9LL","rem_mileage":"60","rem_category":"Repair","rem_time":"02:45"},{"rem_date":"12\/10\/2017","rem_id":"159","rem_ref":"REM10158","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2268","rem_repair_ref":"R41304","rem_status":"Completed","rem_client":"Plastic Extruders Ltd ","rem_bc_ref":"1","rem_site":"Russell Gardens, Wickford, SS11 8DN","rem_mileage":"20","rem_category":"Repair","rem_time":"00:40"},{"rem_date":"12\/10\/2017","rem_id":"160","rem_ref":"REM10159","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2343","rem_repair_ref":"R41408","rem_status":"Completed","rem_client":"Distinctive Wholesale Ltd","rem_bc_ref":"1","rem_site":"Unit C Caxton Court, Newcomen Way, Colchester, CO4 9TG","rem_mileage":"36","rem_category":"Repair","rem_time":"02:45"},{"rem_date":"12\/10\/2017","rem_id":"161","rem_ref":"REM10160","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2339","rem_repair_ref":"R41404","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"1","rem_site":"Trident Point, Pinner Road, Harrow, HA1 4FR","rem_mileage":"69","rem_category":"Repair","rem_time":"06:00"},{"rem_date":"12\/10\/2017","rem_id":"163","rem_ref":"REM10162","rem_description":"Replace vision section correctly in Speed Door.","rem_job":"J40460","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Armkor","rem_bc_ref":"1","rem_site":"Flamingos, Cockerell Close , Stevenage, SG1 2NB","rem_mileage":"120","rem_category":"Supply\/Install","rem_time":"02:20"},{"rem_date":"13\/10\/2017","rem_id":"164","rem_ref":"REM10163","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2473","rem_repair_ref":"R41589","rem_status":"Completed","rem_client":"Gap Plastics","rem_bc_ref":"1","rem_site":"50 Progress Road, Leigh on Sea, SS9 5PR","rem_mileage":"0","rem_category":"Repair","rem_time":"02:15"},{"rem_date":"17\/10\/2017","rem_id":"165","rem_ref":"REM10164","rem_description":"CAR PARKING FOB IS NO LONGER WORKING ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2512","rem_repair_ref":"R41644","rem_status":"Cancelled","rem_client":"Weston Homes PLC","rem_bc_ref":"1","rem_site":"257 -285 Sutton Road, Southend on Sea, SS2 5GD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/10\/2017","rem_id":"166","rem_ref":"REM10165","rem_description":"The gate is jamming, the holes for the brackets need elongating and gate is slightly bowed","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2419","rem_repair_ref":"R41510","rem_status":"Completed","rem_client":"Hills Prospect Plc","rem_bc_ref":"1","rem_site":"Consolidated House, Faringdon Avenue, Romford, RM3 8SP","rem_mileage":"30","rem_category":"Repair","rem_time":"02:00"},{"rem_date":"18\/10\/2017","rem_id":"167","rem_ref":"REM10166","rem_description":"check over paint work and adjust bottom limit","rem_job":"J41158","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Park Office Consultancy Ltd","rem_bc_ref":"1","rem_site":"Alleyn Court Prep School, Wakering Road, Southend-On-Sea, SS3 0PW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/10\/2017","rem_id":"168","rem_ref":"REM10167","rem_description":"Sliding gate jamming ","rem_job":"J40905","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Spectrum Vehicle Repairers (Essex) Ltd","rem_bc_ref":"1","rem_site":"Spectrum Vehicle Repairers LLP, Spectrum House, Sandy Lane, West Thurrock, Grays, RM20 4BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/10\/2017","rem_id":"169","rem_ref":"REM10168","rem_description":"Needs a brush strip fitted","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2124","rem_repair_ref":"R41096","rem_status":"Completed","rem_client":"Freshway","rem_bc_ref":"1","rem_site":"17 \u2013 23 Third Avenue, Canvey Island, SS8 9SU","rem_mileage":"21","rem_category":"Repair","rem_time":"02:00"},{"rem_date":"25\/10\/2017","rem_id":"170","rem_ref":"REM10169","rem_description":"Shutter not working automatically (check photo cells) and 2 fobs not working.","rem_job":"J39509","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Midas Construction","rem_bc_ref":"1","rem_site":"Pier Head, The Customs House, Exmouth, EX8 1DU","rem_mileage":"444","rem_category":"Supply\/Install","rem_time":"08:00"},{"rem_date":"26\/10\/2017","rem_id":"171","rem_ref":"REM10170","rem_description":"Residents complaining of loud noises from shutter on operation, engineer to attend and investigate","rem_job":"J41109","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ringley ","rem_bc_ref":"1","rem_site":"Freeman Court , 19-24, Woodgrange Drive, Southend-on-Sea, SS1 2RT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/10\/2017","rem_id":"172","rem_ref":"REM10171","rem_description":"UPS in kitchen is constantly beeping","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2323","rem_repair_ref":"R41386","rem_status":"Completed","rem_client":"Sandringham School","rem_bc_ref":"1","rem_site":"The Ridgeway, St Albans, Herts, AL4 9NX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/10\/2017","rem_id":"173","rem_ref":"REM10172","rem_description":"\r\nRecently installed shutter has dropped on one side and is now stuck half way in opening and cannot be moved either way\r\n\r\nMust be attended today as this is in a climate controlled area and the door is stuck\r\n","rem_job":"J40957","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Momart","rem_bc_ref":"1","rem_site":"Enterprise Park, Argall Way, London, E10 7DQ","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"04:30"},{"rem_date":"27\/10\/2017","rem_id":"174","rem_ref":"REM10173","rem_description":"The 2 bottom rails are falling off the shutters ","rem_job":"J40621","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Needhams Building Contractors","rem_bc_ref":"1","rem_site":"Wickford Town FC, off Southend Road, Southend on Sea, SS11 8QS","rem_mileage":"13","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"30\/10\/2017","rem_id":"175","rem_ref":"REM10174","rem_description":"One of the locks which you turn from the inside has bent. It also appears that the main door opener is able to be opened from the outside without a key.","rem_job":"J41352","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"International Lens Company Ltd","rem_bc_ref":"1","rem_site":"50 Progress Road, Leigh on Sea, SS9 5PR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/10\/2017","rem_id":"176","rem_ref":"REM10175","rem_description":"Door not closing properly and displaying error message","rem_job":"J40560","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Tony Le Voi","rem_bc_ref":"1","rem_site":"Lakeside Autopark, West Thurrock, Grays, RM20 3WE","rem_mileage":"20","rem_category":"Supply\/Install","rem_time":"03:00"},{"rem_date":"02\/11\/2017","rem_id":"177","rem_ref":"REM10176","rem_description":"One of the mag locks on the hinged door is not catching correctly, needs adjusting","rem_job":"J40617","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"BAM Construction Ltd","rem_bc_ref":"1","rem_site":"8 Salisbury Square, London, EC4Y 8BB","rem_mileage":"86","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"02\/11\/2017","rem_id":"178","rem_ref":"REM10177","rem_description":"However, the internal switch has not been installed, the fitter said it has not been quoted for. We have asked for this at the design stage, please see correspondence below. Could you please arrange for the exit only button to be fitted inside?\r\nAlso I have noticed some marks on the shutter (damaged paint work) on the inner side, it would be very much appreciated if you could arrange for this to be make good as well.\r\n","rem_job":"J41323","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Robin Swailes Design and Development","rem_bc_ref":"1","rem_site":"46 Hythe Bridge Street, Oxford, OX1 2EP","rem_mileage":"208","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"06\/11\/2017","rem_id":"179","rem_ref":"REM10178","rem_description":"the fire shutters has failed on fire test and is now bagged up","rem_job":"J38103","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Marlowe Fire and Security","rem_bc_ref":"1","rem_site":"Devon Cliffs Holiday Park, Sandy Bay, Exmouth, EX8 5BT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/11\/2017","rem_id":"180","rem_ref":"REM10179","rem_description":"Please see attached list of snagging items","rem_job":"J40617","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"BAM Construction Ltd","rem_bc_ref":"1","rem_site":"8 Salisbury Square, London, EC4Y 8BB","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"10\/11\/2017","rem_id":"181","rem_ref":"REM10180","rem_description":"fault code 4.1 and is not closing","rem_job":"J39704","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"1","rem_site":"Fife Road, Canning Town, E16 1PZ","rem_mileage":"32","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"13\/11\/2017","rem_id":"182","rem_ref":"REM10181","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2441","rem_repair_ref":"R41544","rem_status":"Completed","rem_client":"Ringley ","rem_bc_ref":"1","rem_site":"Freeman Court , 19-24, Woodgrange Drive, Southend-on-Sea, SS1 2RT","rem_mileage":"10","rem_category":"Repair","rem_time":"02:45"},{"rem_date":"14\/11\/2017","rem_id":"183","rem_ref":"REM10182","rem_description":"the 4 No roller shutters installed at Boultham Park, Lincoln, 2 of the switches are wired the wrong way around, press up for down and down for up","rem_job":"J41102","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"The Casey Group Ltd ","rem_bc_ref":"1","rem_site":"Boultham Park, Boultham Park Road, Lincoln, LN6 7SS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/11\/2017","rem_id":"184","rem_ref":"REM10183","rem_description":"Brush Strip for the back of the shutter to be fitted","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2124","rem_repair_ref":"R41096","rem_status":"Cancelled","rem_client":"Freshway","rem_bc_ref":"1","rem_site":"17 \u2013 23 Third Avenue, Canvey Island, SS8 9SU","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/11\/2017","rem_id":"185","rem_ref":"REM10184","rem_description":"Need to remove casings install angle to support sagging casings which is letting in water. ","rem_job":"J40828","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rochford Scrap","rem_bc_ref":"1","rem_site":"Dean Fewings , Pudsey Hall Farm , Pudsey Hall Lane, Canewdon, SS4 3RY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/11\/2017","rem_id":"186","rem_ref":"REM10185","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2567","rem_repair_ref":"R41725","rem_status":"Completed","rem_client":"RTD Systems Limited","rem_bc_ref":"1","rem_site":"Unit 10, Mole Business Park, Randall's Road, Leatherhead, KT22 7BA","rem_mileage":"58","rem_category":"Repair","rem_time":"03:30"},{"rem_date":"21\/11\/2017","rem_id":"187","rem_ref":"REM10186","rem_description":"Ensure sectional door is running level and check lock is in line","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2537","rem_repair_ref":"R41683","rem_status":"Completed","rem_client":"Saffron Plastics","rem_bc_ref":"1","rem_site":"Bakers Court, Paycocke Road, Basildon, SS14 3EH","rem_mileage":"68","rem_category":"Repair","rem_time":"04:30"},{"rem_date":"04\/12\/2017","rem_id":"188","rem_ref":"REM10187","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2117","rem_repair_ref":"R41087","rem_status":"Completed","rem_client":"Southend Borough Council","rem_bc_ref":"1","rem_site":"Cliffs Pavilion, Station Road, Westcliff on Sea, SS0 7RA","rem_mileage":"10","rem_category":"Repair","rem_time":"04:00"},{"rem_date":"08\/12\/2017","rem_id":"189","rem_ref":"REM10188","rem_description":"When operating shutter on new buttons the shutter trips out the fuse box \r\nAdvised client that they need an electrician to install the shutter on a separate circuit  \r\nBut said we would pop in to check the wiring in our switch. \r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2626","rem_repair_ref":"R41807","rem_status":"Completed","rem_client":"The Radio Company","rem_bc_ref":"1","rem_site":"26 Station Road, Whyteleafe, Surrey, CR3 0EP","rem_mileage":"30","rem_category":"Repair","rem_time":"03:30"},{"rem_date":"14\/12\/2017","rem_id":"190","rem_ref":"REM10189","rem_description":"Back gate closer is not closing the gate automatically.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2647","rem_repair_ref":"R41839","rem_status":"Cancelled","rem_client":"FirstPort Property Services Limited","rem_bc_ref":"1","rem_site":"Grange Walk, Block 12 The Grange, London, SE1 3DY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/12\/2017","rem_id":"191","rem_ref":"REM10190","rem_description":"There is a snapped shutter door cable which got caught on a piece of metal attached to the door frames","rem_job":"J41104","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"OD Interiors Ltd","rem_bc_ref":"1","rem_site":"World Courier (UK), Fusion Warehouse, Feltham, Heathrow, TW13 7HF","rem_mileage":"146","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"22\/12\/2017","rem_id":"192","rem_ref":"REM10191","rem_description":"Please could you pass this onto the relevant team and get them to get back to me in. I have attached photos of some bad scratches on the newly installed door. Some are low level and done high level. Please can you arrange for these to be fixed on site","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2606","rem_repair_ref":"R41777","rem_status":"Completed","rem_client":"ARW Specialist Building Contractors Limited","rem_bc_ref":"1","rem_site":"Units 18 - 19 Ribocon Way, Progress Park, Luton, LU4 9UR","rem_mileage":"70","rem_category":"Repair","rem_time":"01:15"},{"rem_date":"22\/12\/2017","rem_id":"193","rem_ref":"REM10192","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2644","rem_repair_ref":"R41835","rem_status":"Completed","rem_client":"Mr Henderson ","rem_bc_ref":"1","rem_site":"21 Burlington Road, Blackpool, FY4 1JS","rem_mileage":"80","rem_category":"Repair","rem_time":"03:45"},{"rem_date":"04\/01\/2018","rem_id":"194","rem_ref":"REM10193","rem_description":"Panels are damaged, have been scratched.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2606","rem_repair_ref":"R41777","rem_status":"Completed","rem_client":"ARW Specialist Building Contractors Limited","rem_bc_ref":"1","rem_site":"Units 18 - 19 Ribocon Way, Progress Park, Luton, LU4 9UR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/01\/2018","rem_id":"195","rem_ref":"REM10194","rem_description":"The main electronic gate in the courtyard is not closing or locking and is also not responding to the controls or fobs. Could you please attend the site as soon as possible.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2229","rem_repair_ref":"R41250","rem_status":"Completed","rem_client":"UCL","rem_bc_ref":"1","rem_site":"Hawkridge House , Warden Road, Camden, London, NW5 4SA","rem_mileage":"30","rem_category":"Repair","rem_time":"06:00"},{"rem_date":"08\/01\/2018","rem_id":"196","rem_ref":"REM10195","rem_description":"Adjust door as there is squeaking","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2635","rem_repair_ref":"R41820","rem_status":"Completed","rem_client":"Engie Services Limited","rem_bc_ref":"1","rem_site":"The Bloomsbury Building, St Pancras Hospital, 4 St Pancras Way, Camden, London, NW1 0PE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"09\/01\/2018","rem_id":"197","rem_ref":"REM10196","rem_description":"Elect shutter recently installed making noise from  the motor  . \r\n\r\nCan we also look at quoting for extra rubber seal to bottom rail as there is a gap at each end\r\n","rem_job":"J41260","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Trimonzo Enterprises Limited ","rem_bc_ref":"1","rem_site":"246 Green Lanes, London, N13 5XT","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"10\/01\/2018","rem_id":"198","rem_ref":"REM10197","rem_description":"Door 13 manual locking bolt is not lining up and the chain link has sharp edges and people are cutting their hands.\r\n\r\n","rem_job":"J40770","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"1","rem_site":"Boreham MSD Workshop      , Blocks A, B, C, Holts Lane, Off Waltham Road, Chelmsford, CM3 3BG","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/01\/2018","rem_id":"199","rem_ref":"REM10198","rem_description":"Bungee cable may have snapped on speed Door","rem_job":"J41342","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ardmore Construction","rem_bc_ref":"1","rem_site":"Paddington Court, 116 Millmarsh Lane, Brimsdown, Enfield, EN3 7SW","rem_mileage":"14","rem_category":"Supply\/Install","rem_time":"04:15"},{"rem_date":"12\/01\/2018","rem_id":"200","rem_ref":"REM10199","rem_description":"He has a number of issue with the shutters, one has an intermittent elec fault and the wicket door isn\u2019t fitting properly.\r\n\r\nMust be booked in in advance and James is under the impression that there was a service agreed as part of the install\r\n","rem_job":"J39844","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"R Davidson & Son","rem_bc_ref":"1","rem_site":"Brickhouse Farm, Lower Road, Peldon, Colchester, CO5 7QR","rem_mileage":"64","rem_category":"Supply\/Install","rem_time":"06:20"},{"rem_date":"16\/01\/2018","rem_id":"201","rem_ref":"REM10200","rem_description":"I believe the issue with the latch as opposed to panic bolts as this was discussed on site when John Bubb attended, the client was advised that a panic latch would work better if the door had high usage as opposed to a panic bolt","rem_job":"J41607","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Avanta UK","rem_bc_ref":"1","rem_site":"PFM Limited, 3 Pilgrim Way, Trinity Park, Stanningley, Leeds, LS28 6LU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/01\/2018","rem_id":"202","rem_ref":"REM10201","rem_description":"Key switch is getting stuck.","rem_job":"J41099","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"T D Bailey","rem_bc_ref":"1","rem_site":"HJ Perry Barr, 399 Walsall Road, Perry Barr          , Birmingham, B42 1BT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/01\/2018","rem_id":"203","rem_ref":"REM10202","rem_description":"It was brought into our attention by JPS security that the roller shutter starts to be squeaky  and when operated to close is making noise and hardly coming down","rem_job":"J40362","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Overbury Plc","rem_bc_ref":"1","rem_site":"33 Cavendish Square, Marylebone, London, W1G 0PW","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"22\/01\/2018","rem_id":"204","rem_ref":"REM10203","rem_description":"Bottom rail was found on the floor, guys were trying to unjam it and the bottom popped off and hit a man in the head. Fitter managed to drill and bolt the rail to the bottom lath, once fitter had got the curtain unbagged and back into the runner it was left working temporarily.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2757","rem_repair_ref":"R41985","rem_status":"Completed","rem_client":"Fairfield BMW","rem_bc_ref":"1","rem_site":"Arterial Road, Leigh On Sea, SS9 4XX","rem_mileage":"26","rem_category":"Repair","rem_time":"03:00"},{"rem_date":"24\/01\/2018","rem_id":"205","rem_ref":"REM10204","rem_description":"Intermittent electrical fault, have to keep turning power off and turn on again to use shutter.","rem_job":"J40489","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Harold Wood Audi","rem_bc_ref":"1","rem_site":"Unit 1B, Bates Industrial Estate, Queens Park Road, Harold Wood, Romford, RM3 0HU","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"25\/01\/2018","rem_id":"206","rem_ref":"REM10205","rem_description":"Car park shutters arent closing in block 888.","rem_job":"J39771","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Catalyst Housing Ltd","rem_bc_ref":"1","rem_site":"886-902 High Road, Finchley, London, N12 9RH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/01\/2018","rem_id":"207","rem_ref":"REM10206","rem_description":"Closer to Pedestrian door to Garage not working\r\nDoor rusting again in Garage.","rem_job":"J39509","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Midas Construction","rem_bc_ref":"1","rem_site":"Pier Head, The Customs House, Exmouth, EX8 1DU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/01\/2018","rem_id":"208","rem_ref":"REM10207","rem_description":"Install rubber weather seals to 4 roller shutters","rem_job":"J40770","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"1","rem_site":"Boreham MSD Workshop      , Blocks A, B, C, Holts Lane, Off Waltham Road, Chelmsford, CM3 3BG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/01\/2018","rem_id":"209","rem_ref":"REM10208","rem_description":"As mentioned last week about the new shutter in PGMC doesn\u2019t stop when obstructed.\r\nI went and had a look at it this morning.\r\nWhen the beam is broken the shutter keeps closing, so I don\u2019t think this has been set up properly. \u2013 as you thought it should stop.\r\n","rem_job":"J41555","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Storm Building Ltd","rem_bc_ref":"1","rem_site":"St Helier Hospital, Wrythe Lane, Carshalton, SM5 1AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/02\/2018","rem_id":"210","rem_ref":"REM10209","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2720","rem_repair_ref":"R41946","rem_status":"Completed","rem_client":"Home From Home Property Management Ltd","rem_bc_ref":"1","rem_site":"Rope Walk, St Edmund House, Ipswich, IP4 1NF","rem_mileage":"110","rem_category":"Repair","rem_time":"06:15"},{"rem_date":"07\/02\/2018","rem_id":"211","rem_ref":"REM10210","rem_description":"They have opened the shutter with the locks in place","rem_job":"J41943","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"HWS Aluminium","rem_bc_ref":"1","rem_site":"Eagle Wharf Road, London, N1 7EF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/02\/2018","rem_id":"212","rem_ref":"REM10211","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2865","rem_repair_ref":"R42128","rem_status":"Completed","rem_client":"St George Plc","rem_bc_ref":"1","rem_site":"St George PLC, Fulham Reach Project Office, Distillery Road, Hammersmith, London, W6 9AD","rem_mileage":"88","rem_category":"Repair","rem_time":"04:30"},{"rem_date":"09\/02\/2018","rem_id":"213","rem_ref":"REM10212","rem_description":"Motor faulty on speedoor and requires replacing","rem_job":"J40745","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"NOVAR ED&S ","rem_bc_ref":"1","rem_site":"15 Progress Road, Leigh on Sea, SS9 5JA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"15\/02\/2018","rem_id":"214","rem_ref":"REM10213","rem_description":"rollers out of guides on speedoor ","rem_job":"J41342","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ardmore Construction","rem_bc_ref":"1","rem_site":"Paddington Court, 116 Millmarsh Lane, Brimsdown, Enfield, EN3 7SW","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"20\/02\/2018","rem_id":"215","rem_ref":"REM10214","rem_description":"At the Ryvers School site (Trelawney Avenue, Langley, Berks, SL3 7TS) the right hand shutter completed last week is not working again.\r\n\r\n","rem_job":"J41445","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"John Murphy & Co Ltd","rem_bc_ref":"1","rem_site":"Ryvers Primary School, Trelawney Avenue, Slough, SL3 7TS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/02\/2018","rem_id":"216","rem_ref":"REM10215","rem_description":"Shutter not working on keyswitch\r\n\r\nDirections to house for engineer : Go down Harwood Avenue, down road on right, Oak Glen, and there\u2019s an alley which leads to her house. Gym is back of house.\r\nGardener and builder will be there all next week to let engineer in.\r\nAttendance w\/c 26 Feb.\r\n","rem_job":"J41515","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Poultons Portables","rem_bc_ref":"1","rem_site":"26 Harwood Avenue, Hornchurch, RM11 2NT","rem_mileage":"38","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"27\/02\/2018","rem_id":"217","rem_ref":"REM10216","rem_description":"Replace vision section in speed door ","rem_job":"J40460","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Armkor","rem_bc_ref":"1","rem_site":"Flamingos, Cockerell Close , Stevenage, SG1 2NB","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"07\/03\/2018","rem_id":"218","rem_ref":"REM10217","rem_description":"Shop front shutter stuck halfway, bagged up","rem_job":"J42020","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Estuary ","rem_bc_ref":"1","rem_site":"The Estuary - Arches Cafe 2 , Palmeria Parade, Westcliff-on-Sea, SS0 7PR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/03\/2018","rem_id":"219","rem_ref":"REM10218","rem_description":"Shutter will not work, adjust limits","rem_job":"J41638","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"3 Interior Contracts Ltd","rem_bc_ref":"1","rem_site":"25 Albemarle Street, London, W1S 4HX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/03\/2018","rem_id":"220","rem_ref":"REM10219","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2914","rem_repair_ref":"R42194","rem_status":"Completed","rem_client":"Fairfield BMW","rem_bc_ref":"1","rem_site":"Arterial Road, Leigh On Sea, SS9 4XX","rem_mileage":"25","rem_category":"Repair","rem_time":"03:15"},{"rem_date":"14\/03\/2018","rem_id":"221","rem_ref":"REM10220","rem_description":"Tidy up cable, touch up scratches and connect fire alarm cable.","rem_job":"J41172","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"1","rem_site":"Extra Care Rogallo Place EC Scheme, Maidstone Road, Chatham, ME1 2XQ","rem_mileage":"20","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"15\/03\/2018","rem_id":"222","rem_ref":"REM10221","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2940","rem_repair_ref":"R42235","rem_status":"Completed","rem_client":"The Hill Group ","rem_bc_ref":"1","rem_site":"Sylvan Hill , Upper Norwood, London, SE19 2QF","rem_mileage":"100","rem_category":"Repair","rem_time":"07:30"},{"rem_date":"16\/03\/2018","rem_id":"223","rem_ref":"REM10222","rem_description":"the shutter can easily be operated from outside at present, can you please install a shroud\/cover so the control cannot be activated through the shutter.","rem_job":"J40851","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Buxton Building Contractors Ltd.","rem_bc_ref":"1","rem_site":"Archway House, 47 Millharbour and 1 Muirfield Cresent, Isle of Dogs, London, E14 9SZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/03\/2018","rem_id":"224","rem_ref":"REM10223","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2825","rem_repair_ref":"R42080","rem_status":"Completed","rem_client":"The Welcome Centre","rem_bc_ref":"1","rem_site":"1 Victoria Road, Stanford le Hope, SS17 0JF","rem_mileage":"20","rem_category":"Repair","rem_time":"02:30"},{"rem_date":"29\/03\/2018","rem_id":"225","rem_ref":"REM10224","rem_description":"One door not working catching on the side.\r\n\r\n","rem_job":"J40033","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hills Prospect Plc","rem_bc_ref":"1","rem_site":"Consolidated House, Faringdon Avenue, Romford, RM3 8SP","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"02:15"},{"rem_date":"03\/04\/2018","rem_id":"226","rem_ref":"REM10225","rem_description":"Steel door closer has failed","rem_job":"J42160","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Hills Prospect Plc","rem_bc_ref":"1","rem_site":"Consolidated House, Faringdon Avenue, Romford, RM3 8SP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/04\/2018","rem_id":"227","rem_ref":"REM10226","rem_description":"Please can you send a team to Harrods to review the following works in regard to the installed door sets:\r\n\r\nDoor set GH\r\n\r\n\u2022\tNo smoke seals fitted \r\n\u2022\tDoes not close properly \r\n\r\nDoor set LGA\r\n\r\n\u2022\tCheck smoke seals fitted correctly.\r\n\u2022\tShoot bolts do not close correctly.\r\n\u2022\tDoor does not close properly \r\n\r\nDoor Set SBB\r\n\r\n\u2022\tCheck smoke seals fitted correctly.\r\n\u2022\tOperation of push to exit bar is very hard and does not seen correct \/ door does not close properly.\r\n","rem_job":"J41704","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Tomei & Sons","rem_bc_ref":"1","rem_site":"Harrods, 87-135 Brompton Road, Knightsbridge, London, SW7 1DT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/04\/2018","rem_id":"228","rem_ref":"REM10227","rem_description":"cannot open the door on remote sometimes and cannot get in the garage .","rem_job":"J40707","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mulalley & Co Ltd","rem_bc_ref":"1","rem_site":"13-29 Surr Street, Islington, London, N7 9EN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/04\/2018","rem_id":"229","rem_ref":"REM10228","rem_description":"Seal shutters as weather is getting in, check lock, check spring tension, check alarm contact","rem_job":"J41825","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Jolly Kids Castles","rem_bc_ref":"1","rem_site":"83 Fairfield Road, Eastwood, Leigh on Sea, SS9 5RY","rem_mileage":"10","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"17\/04\/2018","rem_id":"230","rem_ref":"REM10229","rem_description":"Replacement safety brake required","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2985","rem_repair_ref":"R42294","rem_status":"Completed","rem_client":"McCarthy and Stone Management Services LTD","rem_bc_ref":"1","rem_site":"Harbour Road, Gosport, Hants, PO12 1GX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/04\/2018","rem_id":"231","rem_ref":"REM10230","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3046","rem_repair_ref":"R42392","rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"1","rem_site":"Fife Road, Canning Town, E16 1PZ","rem_mileage":"60","rem_category":"Repair","rem_time":"02:00"},{"rem_date":"18\/04\/2018","rem_id":"232","rem_ref":"REM10231","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2985","rem_repair_ref":"R42294","rem_status":"Completed","rem_client":"McCarthy and Stone Management Services LTD","rem_bc_ref":"1","rem_site":"Harbour Road, Gosport, Hants, PO12 1GX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"19\/04\/2018","rem_id":"233","rem_ref":"REM10232","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3043","rem_repair_ref":"R42388","rem_status":"Completed","rem_client":"J R Tyson & Sons","rem_bc_ref":"1","rem_site":"Unit 1 Rawreth Industrial Estate, Rayleigh, SS6 9RL","rem_mileage":"46","rem_category":"Repair","rem_time":"03:30"},{"rem_date":"19\/04\/2018","rem_id":"234","rem_ref":"REM10233","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3079","rem_repair_ref":"R42447","rem_status":"Completed","rem_client":"Harold Wood Audi","rem_bc_ref":"1","rem_site":"Unit 1B, Bates Industrial Estate, Queens Park Road, Harold Wood, Romford, RM3 0HU","rem_mileage":"40","rem_category":"Repair","rem_time":"02:45"},{"rem_date":"01\/05\/2018","rem_id":"235","rem_ref":"REM10234","rem_description":"Top limit requires adjusting to suit anti crash bottom bar","rem_job":"J40110","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SG Technologies","rem_bc_ref":"1","rem_site":"85 Ferry Lane, Rainham, RM13 9YH","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"04\/05\/2018","rem_id":"236","rem_ref":"REM10235","rem_description":"Vison panels to meeting room doors (in abeyance)\r\nVision panel to kitchen door (in abeyance)\r\nVision panels to changing room doors (in abeyance)\r\n","rem_job":"J40621","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Needhams Building Contractors","rem_bc_ref":"1","rem_site":"Wickford Town FC, off Southend Road, Southend on Sea, SS11 8QS","rem_mileage":"10","rem_category":"Supply\/Install","rem_time":"08:00"},{"rem_date":"08\/05\/2018","rem_id":"237","rem_ref":"REM10236","rem_description":"Intermittent fault with garage door.  Also manual override does not work.","rem_job":"J41517","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Grant","rem_bc_ref":"1","rem_site":"2 Bullwood Approach, Hockley, SS54RR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/05\/2018","rem_id":"238","rem_ref":"REM10237","rem_description":"the upper shutter to the car lift doesn\\'t seem to be running as smoothly as it should. I attach a video of this, taken earlier today. As the shutter nears the bottom you can see it is catching\/sticking on the rails. Can you please have someone look at this. It\\'s not a major problem but our client will pick up on it when handed over.","rem_job":"J42113","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CJ O'Shea and Company Limited","rem_bc_ref":"1","rem_site":"The Pump House, Royal Victoria Dock, London, E16 1AD","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"04:15"},{"rem_date":"11\/05\/2018","rem_id":"239","rem_ref":"REM10238","rem_description":"Recently installed shutter is heavy to lift","rem_job":"J42275","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Stephen Russell Construction Ltd","rem_bc_ref":"1","rem_site":"All Saints Church, High Street, Marlow, SL7 2AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/05\/2018","rem_id":"240","rem_ref":"REM10239","rem_description":"handle mechanism has collapsed and requires new\r\n\r\n","rem_job":"J40957","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Momart","rem_bc_ref":"1","rem_site":"Enterprise Park, Argall Way, London, E10 7DQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/05\/2018","rem_id":"241","rem_ref":"REM10240","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3191","rem_repair_ref":"R42598","rem_status":"Completed","rem_client":"Inspired Property Management","rem_bc_ref":"1","rem_site":"Berwick Quarter, 8-10 Knoll Rise, 1, Orpington, BR6 0NX","rem_mileage":"82","rem_category":"Repair","rem_time":"02:30"},{"rem_date":"24\/05\/2018","rem_id":"242","rem_ref":"REM10241","rem_description":"\u2022\tThe roller shutter often gets stuck half way down. ","rem_job":"J41768","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Wates Construction Ltd","rem_bc_ref":"1","rem_site":"Mowbray House, Charter Court, Swansea Enterprise Park, Swansea, SA7 9DH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/05\/2018","rem_id":"243","rem_ref":"REM10242","rem_description":"shutters are closing too quickly and the chain is loose. ","rem_job":"J41938","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Fisk Hyde Property Surveyors","rem_bc_ref":"7743729 ","rem_site":"Unit 6 Swinborne Court, Basildon, SS13 1QA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/05\/2018","rem_id":"244","rem_ref":"REM10243","rem_description":"Ongoing issue with gate","rem_job":"J40318","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hodson Developments ","rem_bc_ref":"1","rem_site":"Old Bracknell Lane West, Bracknell, Berkshire, RG12 7FS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/05\/2018","rem_id":"245","rem_ref":"REM10244","rem_description":"Roller shutter stuck open.  It has recently had some substantial repairs. Customer would like to know if this is related or not.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3069","rem_repair_ref":"R42426","rem_status":"Completed","rem_client":"Ringley ","rem_bc_ref":"1","rem_site":"Hawkins Wharf , Ship Wharf , Colchester, CO2 8LH","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"31\/05\/2018","rem_id":"246","rem_ref":"REM10245","rem_description":"Shutters arent working","rem_job":"J42181","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Aspen Contracts","rem_bc_ref":"1","rem_site":"Colwick 80, Private Road No 2, Colwick, Nottinghamshire, NG4 2DW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/05\/2018","rem_id":"247","rem_ref":"REM10246","rem_description":" \r\nWe have tested the shutters and they are NOT working\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3163","rem_repair_ref":"R42561","rem_status":"Completed","rem_client":"Kier Hardie Management Company Limited c\/o Mainstay","rem_bc_ref":"1","rem_site":"Chelsea Creek Estate Management Office, Chelsea Creek, 4 Thurstan Street, London, SW6 2GB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/06\/2018","rem_id":"248","rem_ref":"REM10247","rem_description":"Shutter making a loud screeching noise ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2399","rem_repair_ref":"R41481","rem_status":"Completed","rem_client":"George Birchall Service Limited","rem_bc_ref":"1","rem_site":"Exchange House, 12 Exchange Square, London, EC2A 2BQ","rem_mileage":"66","rem_category":"Repair","rem_time":"05:00"},{"rem_date":"04\/06\/2018","rem_id":"249","rem_ref":"REM10248","rem_description":"Disable toilet - handle is not opening from the inside, pulling the handle down and it is not pulling the catch back far enough to open the door from the inside so people are getting locked in \r\nUrinal - the door closer is playing up and it is not closing the door, so is being left open when autolock is applied","rem_job":"J42023","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Southend Borough Council","rem_bc_ref":"1","rem_site":"Hamlet Court Road, Westcliff on Sea, SS0 7DE","rem_mileage":"5","rem_category":"Supply\/Install","rem_time":"00:15"},{"rem_date":"04\/06\/2018","rem_id":"250","rem_ref":"REM10249","rem_description":"Gas suppression cupboard - Fire shutter will not open","rem_job":"J40760","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Brown & Carroll (London) Ltd","rem_bc_ref":"1","rem_site":"Lend Lease - TIQ Financial Conduct Authority, The International Quarter, Westfield Avenue, Stratford, London, E20 1EJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/06\/2018","rem_id":"251","rem_ref":"REM10250","rem_description":"pedestrian gate lock not working all the time and gate slams\r\n\r\nCode to enter C4567X\r\n","rem_job":"J41031","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Land Genie Ltd","rem_bc_ref":"1","rem_site":"76 Croydon Road, Caterham, CR3 6QD","rem_mileage":"130","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"14\/06\/2018","rem_id":"252","rem_ref":"REM10251","rem_description":"As discussed, we have had reports that the cycle hub door that you fitted is not closing properly every time.\r\nPlease will you arrange for an engineer to visit site to have a look at the door, the closer and the keep, to see if everything is aligned correctly.\r\n","rem_job":"J40068","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Interserve Construction Paragon Division","rem_bc_ref":"1","rem_site":"The Pithay Building, All Saints Street, Bristol, BS1 2NB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"21\/06\/2018","rem_id":"253","rem_ref":"REM10252","rem_description":"Please see attached photo of scuffing to the paint on the roller shutter caused by a rivet.","rem_job":"J42477","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hillsdon Construction","rem_bc_ref":"1","rem_site":"Shellingford School, Church Street, Shellingford, SN7 7QA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/06\/2018","rem_id":"254","rem_ref":"REM10253","rem_description":"The external handle for the door under our order number C9745 has started to corrode. Please could you arrange for a replacement of this to be posted out to me?\r\n\r\nCan I also please order a replacement keep for this door (please see attached photo\\'s)?\r\n","rem_job":"J40893","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"J King Glass & Glazing Ltd","rem_bc_ref":"1","rem_site":"Unit 9 Warne Park, Warne Road, Weston super Mare, BS23 3TP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/07\/2018","rem_id":"255","rem_ref":"REM10254","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3323","rem_repair_ref":"R42777","rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"1","rem_site":"Safestore Self Storage, Water Gardens. Edgware road, London, W2 2ut","rem_mileage":"55","rem_category":"Repair","rem_time":"07:30"},{"rem_date":"04\/07\/2018","rem_id":"256","rem_ref":"REM10255","rem_description":"LH Inside Kitchen Fire shutter not staying open.","rem_job":"J41445","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"John Murphy & Co Ltd","rem_bc_ref":"1","rem_site":"Ryvers Primary School, Trelawney Avenue, Slough, SL3 7TS","rem_mileage":"140","rem_category":"Supply\/Install","rem_time":"03:45"},{"rem_date":"05\/07\/2018","rem_id":"257","rem_ref":"REM10256","rem_description":"door handles are coming loose and one of the door closers has failed","rem_job":"J42023","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Southend Borough Council","rem_bc_ref":"1","rem_site":"Hamlet Court Road, Westcliff on Sea, SS0 7DE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/07\/2018","rem_id":"258","rem_ref":"REM10257","rem_description":"I can confirm the shutter is not working, there seems to be no fault code showing on the panel, attend to supply and fit new panel.","rem_job":"J42254","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RCT Construction Ltd","rem_bc_ref":"1","rem_site":"30 Bastwick Street, London, EC1V 3PN","rem_mileage":"96","rem_category":"Supply\/Install","rem_time":"09:00"},{"rem_date":"16\/07\/2018","rem_id":"259","rem_ref":"REM10258","rem_description":"Left hand shutter viewed from the kitchen will not stay up.","rem_job":"J41445","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"John Murphy & Co Ltd","rem_bc_ref":"1","rem_site":"Ryvers Primary School, Trelawney Avenue, Slough, SL3 7TS","rem_mileage":"105","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"17\/07\/2018","rem_id":"260","rem_ref":"REM10259","rem_description":"Faulty lock on left hand side as you walk in.  Check all locks.","rem_job":"J42346","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Tate & Morgan","rem_bc_ref":"1","rem_site":"Southend Travel Centre, Heygate Avenue, Southend on Sea, SS1 2BD","rem_mileage":"5","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"18\/07\/2018","rem_id":"261","rem_ref":"REM10260","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3255","rem_repair_ref":"R42685","rem_status":"Cancelled","rem_client":"UCL","rem_bc_ref":"1","rem_site":"Ifor Evans Hall, 109 Camden Road, London , NW1 9HZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/07\/2018","rem_id":"262","rem_ref":"REM10261","rem_description":"Sectional door fault on unit\r\n\r\nPurchase Order No 2217052","rem_job":"J41600","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"1","rem_site":"Scottish Salmon, Ardkinglas Estate, Cairndow, Argyll, PA26 8BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/07\/2018","rem_id":"263","rem_ref":"REM10262","rem_description":"The shutter repair went ahead on Wednesday, June 27, however, the roller shutter is dragging on the door when the door is opened.  Therefore, this repair may require tweaking to completely repair the issue.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3317","rem_repair_ref":"R42768","rem_status":"Completed","rem_client":"Battle Foam","rem_bc_ref":"1","rem_site":"Unit 17 Parkside Centre, Temple Farm Ind Estate, Southend on Sea, SS2 5SJ","rem_mileage":"10","rem_category":"Repair","rem_time":"01:15"},{"rem_date":"02\/08\/2018","rem_id":"264","rem_ref":"REM10263","rem_description":"Repair roller shutter to vehicle entrance","rem_job":"J41055","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Linden Homes South East","rem_bc_ref":"1","rem_site":"Lookers, York Road, Battersea, SW11 3RD","rem_mileage":"80","rem_category":"Supply\/Install","rem_time":"01:30"},{"rem_date":"06\/08\/2018","rem_id":"265","rem_ref":"REM10264","rem_description":"2no key switches are not working intermittently \r\n \r\nThe manual override eye is not accessible due to the fascia \r\n","rem_job":"J42735","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Crossness Engines Trust","rem_bc_ref":"1","rem_site":"The Old Works, Thames Water S.T.W., Bazalgette Way, Abbey Wood, London, SE2 9AQ","rem_mileage":"35","rem_category":"Supply\/Install","rem_time":"03:45"},{"rem_date":"06\/08\/2018","rem_id":"266","rem_ref":"REM10265","rem_description":"Shutter showing error F1.2 and F 1.4 not working electrically ","rem_job":"J42692","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"1","rem_site":"Units G1 & G2 Coedicae Lane Industrial Estate, Coedicae Lane, Pontyclun, Cardiff, CF72 9HG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"03:00"},{"rem_date":"07\/08\/2018","rem_id":"267","rem_ref":"REM10266","rem_description":"Recently installed shutter not opening fully\r\n \r\nSite contact Steven 01708 343472\r\n","rem_job":"J42631","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Stanford Scaffolding","rem_bc_ref":"1","rem_site":"Stanford Scaffolding LTD, Redburn House, 2 Tonbridge Road, Harold Hill, Romford, RM3 8QE","rem_mileage":"50","rem_category":"Supply\/Install","rem_time":"02:15"},{"rem_date":"09\/08\/2018","rem_id":"268","rem_ref":"REM10267","rem_description":"Garage Door jumped tracks, managed to put back in guide but not working correctly on electrics, cuts out part way down.","rem_job":"J41426","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Brentwood School","rem_bc_ref":"1","rem_site":"Brentwood School, Middleton Hall Lane, Brentwood, CM15 8EE","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"14\/08\/2018","rem_id":"269","rem_ref":"REM10268","rem_description":"Top limit not stopping in correct position.","rem_job":"J42290","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Interserve Construction Paragon Division","rem_bc_ref":"1","rem_site":"28 Chancery Lane, London, WC2A 1LB","rem_mileage":"65","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"17\/08\/2018","rem_id":"270","rem_ref":"REM10269","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3074","rem_repair_ref":"R42438","rem_status":"Completed","rem_client":"Boultbee Brooks (Hatton Wall) Ltd","rem_bc_ref":"1","rem_site":"Flat 4 , 20 Hatton Wall, London, EC1N 8JH","rem_mileage":"54","rem_category":"Repair","rem_time":"06:00"},{"rem_date":"29\/08\/2018","rem_id":"271","rem_ref":"REM10270","rem_description":"There is a fault with one of the newly installed roller shutter doors at the above site in London. \r\n\r\nPlease can you confirm how soon an engineer could attend to view the problem, fault find\/ fix? \r\n\r\nFYI there is power to the unit but no movement. \r\n\r\nI\u2019m on site this Wednesday at 12 noon, that would be an ideal time for you to organise and site visit is possible ?\r\n","rem_job":"J41596","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Vincent Stokes","rem_bc_ref":"1","rem_site":"Gymbox, Unit 7, 38 New Kent Road, Elephant & Castle, London, SE1 6TJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/09\/2018","rem_id":"272","rem_ref":"REM10271","rem_description":"Fault code on fire panel and alarm not dropping shutter.\r\nContact Lee 07710 077705","rem_job":"J42421","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Walker Construction (UK) Ltd","rem_bc_ref":"1","rem_site":"St Johns Primary School, Redhill, RH1 6QG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/09\/2018","rem_id":"273","rem_ref":"REM10272","rem_description":"LHI Fire Shutter  - Solenoid not resetting after fire test\r\nContact Francis 07714 560198\r\nAttend week day after 1.30 - Francis to be in attendance","rem_job":"J41445","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"John Murphy & Co Ltd","rem_bc_ref":"1","rem_site":"Ryvers Primary School, Trelawney Avenue, Slough, SL3 7TS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/09\/2018","rem_id":"274","rem_ref":"REM10273","rem_description":"Motor isnt working on roller shutter","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"1121","rem_repair_ref":"R39756","rem_status":"Completed","rem_client":"Mr Wagstaff","rem_bc_ref":"9420452 ","rem_site":"25 Bellhouse Road, Leigh On Sea, SS9 5NL","rem_mileage":"5","rem_category":"Repair","rem_time":"01:00"},{"rem_date":"14\/09\/2018","rem_id":"275","rem_ref":"REM10274","rem_description":"The large roller shutter on the ground floor vehicle entrance to the VW commercial area at 98 York Road has developed a repeat fault and required urgent service and repair.","rem_job":"J41055","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Linden Homes South East","rem_bc_ref":"9783702 ","rem_site":"Lookers, York Road, Battersea, SW11 3RD","rem_mileage":"2","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"17\/09\/2018","rem_id":"276","rem_ref":"REM10275","rem_description":"Single swing gate recently installed stuck halfway and clicking noise coming from underfloor operator .\r\n\r\n","rem_job":"J42431","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Swann Group ","rem_bc_ref":"9474938 ","rem_site":"Morton Rd, Buckingham , MK18 1JZ","rem_mileage":"115","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"18\/09\/2018","rem_id":"277","rem_ref":"REM10276","rem_description":"we reported the doors would not close last week and to which your installer contractors attended and repaired it. The door will not now lock with the bolt and would you please have this repaired thanks","rem_job":"J42826","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Latto Maintenance Ltd","rem_bc_ref":"9496864 ","rem_site":"404 Glasgow Road, Clydebank, G81 1PW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/09\/2018","rem_id":"278","rem_ref":"REM10277","rem_description":"Fire shutter overrunning and bunching at bottom ( 50mm flat lath )\r\n\r\nWould like us to return to adjust bottom limit .\r\n\r\nAlso does not like the external fixing bolts to the reveal fixed plain end guide fixing flat \r\n\r\nCould we touch up the fixing bolts whilst there.\r\n\r\nAlso asked why we used pop rivets for the casing and advised for neatness\r\n\r\nNeed to attend after 3-30 pm\r\n\r\nIf we cannot attend this week he is on hols for 2 weeks and need to call the school direct to arrange\r\n","rem_job":"J42871","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"DGH Construction Limited","rem_bc_ref":"9538302 ","rem_site":"Freezy Water, St Georges Primary , Hertford Road, Enfield, EN3 6NR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/09\/2018","rem_id":"279","rem_ref":"REM10278","rem_description":null,"rem_job":"J42048","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Premier Skip","rem_bc_ref":"1","rem_site":"Premier Skips Sterling House, Unit 12 Sandiford Road, Sutton, SM3 9RN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/09\/2018","rem_id":"280","rem_ref":"REM10279","rem_description":"Shutter on Pharmacy will not close, must have it closed for security\r\nClose at 18.00\r\n","rem_job":"J42565","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lomax Management ","rem_bc_ref":"9562052 ","rem_site":"7-11 Longmoore Street, London, SW1V 1JH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/09\/2018","rem_id":"281","rem_ref":"REM10280","rem_description":"shutters will not fully open.","rem_job":"J41625","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hostem","rem_bc_ref":"9697026 ","rem_site":"41-43 Redchurch Street, London, E2 7DJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/09\/2018","rem_id":"282","rem_ref":"REM10281","rem_description":"\u2013 new door locks not latching again \u2013 second time recalled ","rem_job":"J42817","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"MJ Ferguson Services Ltd","rem_bc_ref":"9621514 ","rem_site":"Kuehne and Nagel, Unit 1 Orion Park, Messina Way, Dagenham, RM9 6FF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/09\/2018","rem_id":"283","rem_ref":"REM10282","rem_description":"Shutter not working on key switch, had to open manually","rem_job":"J42020","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Estuary ","rem_bc_ref":"9622749 ","rem_site":"The Estuary - Arches Cafe 2 , Palmeria Parade, Westcliff-on-Sea, SS0 7PR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2018","rem_id":"284","rem_ref":"REM10283","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3333","rem_repair_ref":"R42789","rem_status":"Completed","rem_client":"P Win Developments Ltd c\/o James Andrew Residential ","rem_bc_ref":"1","rem_site":"Garden Court , 70 Station Road, West Drayton, UB7 7FA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/09\/2018","rem_id":"285","rem_ref":"REM10284","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2730","rem_repair_ref":"R41957","rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"1","rem_site":"Boreham MSD Workshop      , Blocks A, B, C, Holts Lane, Off Waltham Road, Chelmsford, CM3 3BG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"28\/09\/2018","rem_id":"286","rem_ref":"REM10285","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2693","rem_repair_ref":"R41901","rem_status":"Cancelled","rem_client":"Fairfield BMW","rem_bc_ref":"1","rem_site":"Arterial Road, Leigh On Sea, SS9 4XX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/10\/2018","rem_id":"287","rem_ref":"REM10286","rem_description":"one shutter stuck open and one stuck closed","rem_job":"J42757","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Collins Construction","rem_bc_ref":"9949230 ","rem_site":"Emblem House, 27 Tooley Street, London, SE1 2PR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"03:05"},{"rem_date":"03\/10\/2018","rem_id":"288","rem_ref":"REM10287","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3550","rem_repair_ref":"R43082","rem_status":"Cancelled","rem_client":"First Group Ltd","rem_bc_ref":"9766019 ","rem_site":"Lowestoft Engineering, Gas Works Road, Lowestoft, NR32 1UZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/10\/2018","rem_id":"289","rem_ref":"REM10288","rem_description":"Shutters not opening fully ","rem_job":"J41625","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Hostem","rem_bc_ref":"9808400 ","rem_site":"41-43 Redchurch Street, London, E2 7DJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/10\/2018","rem_id":"290","rem_ref":"REM10289","rem_description":"I\\'ve been to site and it seems that the tension in the spring needs adjusting (add more on) \r\nThis will stop the shutter from wanting to drop. \r\n","rem_job":"J41171","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Active Environmental Services Ltd","rem_bc_ref":"1","rem_site":"Unit R Lyon Way, Lyon Industrial Estate, St Albans, AL4 0LQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/10\/2018","rem_id":"291","rem_ref":"REM10290","rem_description":"Cables have come off and site cannot close the door, urgent attendance required as site have a conference and need the door closed for this evening","rem_job":"J42311","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"U + I Plc","rem_bc_ref":"9934560 ","rem_site":"7A Horwick Place, London, SW1P 1DZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2018","rem_id":"292","rem_ref":"REM10291","rem_description":"I require to report that the cable has come off one of the doors and since the last fitters were here the other door bumps and bangs two or three times on the way down and the way up, you can see the track getting jolted when the bumping and banging noises occurs.\r\n\r\nThese doors are not yet in commercial operation yet and will not have been put up and down more than a dozen times which is a concern and have been flaky ever since they have been installed. One serious concern is that this slack cable occurrence has occurred it was on a Sunday afternoon and luckily enough the door is down, the other time a cable came slack it was when the door was fully open and again luckily enough this happened first thing in the morning and a fitter came and put it back on before closing time.  \r\n","rem_job":"J42826","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Latto Maintenance Ltd","rem_bc_ref":"10003915 ","rem_site":"404 Glasgow Road, Clydebank, G81 1PW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2018","rem_id":"293","rem_ref":"REM10292","rem_description":"Shutter jamming in guides again ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3644","rem_repair_ref":"R43204","rem_status":"Completed","rem_client":"Andrews & Co Jewellers","rem_bc_ref":"10009345 ","rem_site":"101 Southchurch Rd, Southend-on-Sea, SS1 2NL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/10\/2018","rem_id":"294","rem_ref":"REM10293","rem_description":"Fire shutter jammed closed","rem_job":"J40858","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mulalley & Co Ltd","rem_bc_ref":"10009508 ","rem_site":"Goodinge Road, Islington, London, N7 9EW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/10\/2018","rem_id":"295","rem_ref":"REM10294","rem_description":"It has been brought to our attention that the main entrance doors are still sticking, not opening or closing this is classified an security issue.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3654","rem_repair_ref":"R43214","rem_status":"Completed","rem_client":"Engie Services Limited","rem_bc_ref":"10027820 ","rem_site":"South wing, St Pancras Hospital, 4 St Pancras Way, London, NW1 0PE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/10\/2018","rem_id":"296","rem_ref":"REM10295","rem_description":"The store have advised the shutter is still not working automatically and is being opened and closed by the chain. \r\n\r\nThis shutter is a serious health and safety issue for staff and we need this resolved asap. \r\n\r\nPlease can we recall this task back to yourself to return back to site to resolve. \r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3729","rem_repair_ref":"R43314","rem_status":"Completed","rem_client":"RNW Facilities Management","rem_bc_ref":"10300748 ","rem_site":"Mothercare Edmonton, Ravenside RP, Angel Road, Edmonton, London, N18 3HA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"31\/10\/2018","rem_id":"297","rem_ref":"REM10296","rem_description":"Sectional door wont open \u2013 Fault code F1.2 \u2013 Slack cable device or bottom limit issue","rem_job":"J42726","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Dawson Group","rem_bc_ref":"10330749 ","rem_site":"Judes Ice Cream, Humphreys Farm, Hazeley Road, Twyford, Winchester, SO21 1QA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/11\/2018","rem_id":"298","rem_ref":"REM10297","rem_description":"Shutter stuck halfway ","rem_job":"J41940","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Steel Arts Metalwork Ltd","rem_bc_ref":"10345781 ","rem_site":"399 Edgware Road, London, NW9 0FH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/11\/2018","rem_id":"299","rem_ref":"REM10298","rem_description":"Fold up speedoor not closing due to photo cell fault \u2013 check wiring ","rem_job":"J42173","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Avanta UK","rem_bc_ref":"10376636 ","rem_site":"Turbine Business Park, Turbine Way, Sunderland, SR5 3","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/11\/2018","rem_id":"300","rem_ref":"REM10299","rem_description":"Door B lock not opening \u2013 contact security","rem_job":"J42346","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Tate & Morgan","rem_bc_ref":"10534594 ","rem_site":"Southend Travel Centre, Heygate Avenue, Southend on Sea, SS1 2BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/11\/2018","rem_id":"301","rem_ref":"REM10300","rem_description":"Side shutter not working properly","rem_job":"J42692","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"1","rem_site":"Units G1 & G2 Coedicae Lane Industrial Estate, Coedicae Lane, Pontyclun, Cardiff, CF72 9HG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"19\/11\/2018","rem_id":"302","rem_ref":"REM10301","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3649","rem_repair_ref":"R43209","rem_status":"Completed","rem_client":"Sowga ","rem_bc_ref":"1","rem_site":"York House, 45 Seymour Street, London, W1H 7LX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/11\/2018","rem_id":"303","rem_ref":"REM10302","rem_description":"The roller door that allows the VNA access between the chill side and warehouse side has collapsed today, falling from its top position to the floor. ","rem_job":"J42811","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"McGregor Fabric & Polytunnels Ltd","rem_bc_ref":"1","rem_site":"Brewdog PLC, Vertex, Eurocentral, Mossend, Motherwell, ML1 4UY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/11\/2018","rem_id":"304","rem_ref":"REM10303","rem_description":"1, Rear Double Doors & Side Panels \u2013 Ground Floor\r\nSupply and fit new full length header and trim, straighten jambs where weather bar has damaged, trim weather bar at 45 degrees, adjust side panels to correct tolerance, change seals between jambs and side panels, remove timber packers and change for steel and make good under threshold.\r\n\r\n2, Rear Double Door \u2013 1st Floor\r\nRemove and replace threshold with new and install shoot bolt cover plate square \u2013 Fit additional fixings as required\r\nAdjust leaves to line up better than at present \u2013 check seals and locks\r\n\r\n3, Side Single Fire Escape \u2013 Pathway\r\nFit PUSH BAR TO OPEN sign\r\n\r\n4, Side Single Fire Escape \u2013 Road Side\r\nSupply and fit surface mounted external seals due to gaps seen from inside (DOOR IS AIR LOCKED SO CANNOT BE OPENED UNLESS EMERGENCY)\r\n","rem_job":"J42793","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lopez Landa Interiors Limited","rem_bc_ref":"10738443 ","rem_site":"Unit 5a Shire Hill, Saffron Walden, CB11 3AU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"01:21"},{"rem_date":"26\/11\/2018","rem_id":"305","rem_ref":"REM10304","rem_description":"We have just tested the fire curtains and both have jammed and buckled.\r\n\r\n","rem_job":"J42586","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Property One B S Ltd","rem_bc_ref":"10835189 ","rem_site":"112 Old Street, London, EC1V 9BG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/11\/2018","rem_id":"306","rem_ref":"REM10305","rem_description":"Cannot open tube motor shutter 2600 wide x 2200 high\r\nMark\r\n01279 647 768\r\n\r\nOwen is the guy from the council \r\n07801 593 997\r\n","rem_job":"J42452","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Grenville Construction","rem_bc_ref":"10885557 ","rem_site":"Market Square, Public Toilets, Bishop Stortford, CM23 2UU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/11\/2018","rem_id":"307","rem_ref":"REM10306","rem_description":"Four holes in fire curtain to be repaired\r\n\r\nStore opening times 6.00 am to 9.00 pm\r\na","rem_job":"J43020","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"DDI Projects","rem_bc_ref":"10942049 ","rem_site":"82-84 Battersea Rise, London, SW11 1EH","rem_mileage":"18","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"03\/12\/2018","rem_id":"308","rem_ref":"REM10307","rem_description":"Bolt fallen off sectional door and door stiff to operate","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3775","rem_repair_ref":"R43377","rem_status":"Completed","rem_client":"RTD Systems Limited","rem_bc_ref":"10976195 ","rem_site":"Unit 10, Mole Business Park, Randall's Road, Leatherhead, KT22 7BA","rem_mileage":"16","rem_category":"Repair","rem_time":"02:00"},{"rem_date":"04\/12\/2018","rem_id":"309","rem_ref":"REM10308","rem_description":"Just to let you know that we had our shutter installed and whilst signing the job sheet it has been marked that the paint was peeling off already from the shutter.\r\n\r\nSomeone was meant to come over and touch up the paint.\r\n","rem_job":"J43310","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eurowagens","rem_bc_ref":"11007930 ","rem_site":"Unit 8 Woodside Industrial Park, Works Road, Letchworth, SG6 1LA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/12\/2018","rem_id":"310","rem_ref":"REM10309","rem_description":"The fire curtain has stopped working.  Client believes it is a motor problem.","rem_job":"J41913","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Whybrow Property Solutions","rem_bc_ref":"11117450 ","rem_site":"Clacton Youth Centre, Green Lodge, 180 Old Road, Clacton, CO15 3AY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"10\/12\/2018","rem_id":"311","rem_ref":"REM10310","rem_description":"Shutter off barrel and stuck down","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3462","rem_repair_ref":"R42962","rem_status":"Completed","rem_client":"Linden Park Cricket Club","rem_bc_ref":"11121423 ","rem_site":"-, France , -","rem_mileage":"0","rem_category":"Repair","rem_time":"04:35"},{"rem_date":"12\/12\/2018","rem_id":"312","rem_ref":"REM10311","rem_description":"Shutter between restaurant and kitchen is sticking.  Gets halfway then stops and drops","rem_job":"J42201","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"11173904 ","rem_site":"Sector 10 Junction off Island Way, Samphire Way, St Marys Island, Chatham, ME4 3SA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/12\/2018","rem_id":"313","rem_ref":"REM10312","rem_description":"Speed door opening and closing erratically \u2013 check sensors","rem_job":"J42173","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Avanta UK","rem_bc_ref":"11286588 ","rem_site":"Turbine Business Park, Turbine Way, Sunderland, SR5 3","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/12\/2018","rem_id":"314","rem_ref":"REM10313","rem_description":"Auto Gates - Bolt sheared on gate operator.","rem_job":"J41908","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mount Anvil","rem_bc_ref":"11307489 ","rem_site":"Keybridge House, Vauxhall, SW8 1RG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"06:20"},{"rem_date":"19\/12\/2018","rem_id":"315","rem_ref":"REM10314","rem_description":null,"rem_job":"J43152","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Elite Fitness Chelmsford Ltd","rem_bc_ref":"1","rem_site":"Cross Fit CM2, 7 Russel Way, Chelmsford, CM1 3AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/12\/2018","rem_id":"316","rem_ref":"REM10314","rem_description":null,"rem_job":"J43152","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Elite Fitness Chelmsford Ltd","rem_bc_ref":"1","rem_site":"Cross Fit CM2, 7 Russel Way, Chelmsford, CM1 3AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/12\/2018","rem_id":"317","rem_ref":"REM10316","rem_description":null,"rem_job":"J43152","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Elite Fitness Chelmsford Ltd","rem_bc_ref":"1","rem_site":"Cross Fit CM2, 7 Russel Way, Chelmsford, CM1 3AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/12\/2018","rem_id":"318","rem_ref":"REM10317","rem_description":"sectional not working on electrics \u2013 also cable needs tidying as override chain is rubbing on cable","rem_job":"J43152","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Elite Fitness Chelmsford Ltd","rem_bc_ref":"11314028 ","rem_site":"Cross Fit CM2, 7 Russel Way, Chelmsford, CM1 3AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"04:15"},{"rem_date":"08\/01\/2019","rem_id":"319","rem_ref":"REM10318","rem_description":"There are marks on the garage door","rem_job":"J42703","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Jones and Jones","rem_bc_ref":"11581504 ","rem_site":"16 Buckland, Shoeburyness, SS3 8BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/01\/2019","rem_id":"320","rem_ref":"REM10319","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3724","rem_repair_ref":"R43305","rem_status":"Completed","rem_client":"Home From Home Property Management Ltd","rem_bc_ref":"1","rem_site":"Rope Walk, St Edmund House, Ipswich, IP4 1NF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"09\/01\/2019","rem_id":"321","rem_ref":"REM10320","rem_description":"Shutter not working properly on keyswitch","rem_job":"J42020","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Estuary ","rem_bc_ref":"11611241 ","rem_site":"The Estuary - Arches Cafe 2 , Palmeria Parade, Westcliff-on-Sea, SS0 7PR","rem_mileage":"27","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"16\/01\/2019","rem_id":"322","rem_ref":"REM10321","rem_description":"Fault code F5.6\r\nSite Contact Graham 07827936344","rem_job":"J40065","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"11742218 ","rem_site":"6 & 7 Clay Farm, Woodpecker Way, Cambridge, CB2 8HE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"03:10"},{"rem_date":"17\/01\/2019","rem_id":"323","rem_ref":"REM10322","rem_description":"We are getting reports that the new shutter installed on the side elevation is now not coming down far enough for the alarms system to connect.\r\n\r\nCan you pleasexarrange for someone to attend site and adjust the limits.\r\n","rem_job":"J43015","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"11779159 ","rem_site":"Howden Joinery Ltd, 3 Progress Works, Fletchamstead Highway, Coventry, CV4 9BY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/01\/2019","rem_id":"324","rem_ref":"REM10323","rem_description":"Rubber recently fitted to guide has fallen off\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"3691","rem_repair_ref":"R43264","rem_status":"Completed","rem_client":"South Essex Fasteners Ltd","rem_bc_ref":"11863161 ","rem_site":"52 Tailors Court , Temple Farm Industrial Estate, Southend-on-Sea, SS2 5SX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"11\/02\/2019","rem_id":"325","rem_ref":"REM10324","rem_description":"Laths have moved over at the top ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"2958","rem_repair_ref":"R42257","rem_status":"Completed","rem_client":"Anthony Mullan Furniture","rem_bc_ref":"12342499 ","rem_site":"Unit 1 Hornbuckle Farm, Drift Road, Maidenhead, SL6 3SU","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"11\/02\/2019","rem_id":"326","rem_ref":"REM10325","rem_description":"Our roller shutter has started to make a grinding noise as it lowers and I am trying to arrange for somebody to come and have a look at it.","rem_job":"J43137","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Combined Technical Solutions Ltd","rem_bc_ref":"12342606 ","rem_site":"43-45 Portman Square, London, W1H 6HN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/02\/2019","rem_id":"327","rem_ref":"REM10326","rem_description":"Can any amendments can be made to the roller shutter as the client sees it as a H&S issue as it is very difficult to lower and raise due to there being no spring loading on the shutter and that it just drops \u2013 which could take out a finger if not adjusted","rem_job":"J43027","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Theobalds","rem_bc_ref":"12614534 ","rem_site":"University of Greenwich, Medway Campus, Kent, ME4 4TB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/02\/2019","rem_id":"328","rem_ref":"REM10327","rem_description":"Door is not working, they think it is a problem with the sensor.\r\nSite contact is Paul.","rem_job":"J43257","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Storage Aspects Ltd","rem_bc_ref":"12620481 ","rem_site":"Govia Thameslink Railway, Hornsey Railway Depot, Hampden Road, North London, N8 0HF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"01:15"},{"rem_date":"27\/02\/2019","rem_id":"329","rem_ref":"REM10328","rem_description":"The school have been having issues with the roller shutter supplied and fitted.  The shutter goes up okay, but going down there is a big clunk.  Something is marking the face too.  If you remember, this did happen on install and you sent me down some touch up spray.\r\n\r\n","rem_job":"J42570","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SWH Build","rem_bc_ref":"12671610 ","rem_site":"West Cliff School, Dawlish, EX7 9RA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/03\/2019","rem_id":"330","rem_ref":"REM10329","rem_description":"a couple of the pedestrian doors into the chiller aren\u2019t closing properly.  The push bar \/ handle isn\u2019t releasing the locking mechanism at the top to close it.","rem_job":"J42811","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"McGregor Fabric & Polytunnels Ltd","rem_bc_ref":"1","rem_site":"Brewdog PLC, Vertex, Eurocentral, Mossend, Motherwell, ML1 4UY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/03\/2019","rem_id":"331","rem_ref":"REM10330","rem_description":"Please can we have  your Engineer back to site, the door failed to automatically shut","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4129","rem_repair_ref":"R43997","rem_status":"Completed","rem_client":"Kuehne & Nagel","rem_bc_ref":"12794991 ","rem_site":"Waitrose National Distribution Centre, Atkinson Way, Magna Park, Milton Keynes, MK17 8FF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/03\/2019","rem_id":"332","rem_ref":"REM10331","rem_description":"the carpark barrier pin keeps getting jammed whilst in the upright position","rem_job":"J42850","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mixbrow Construction","rem_bc_ref":"12936695 ","rem_site":"New Warehouse, Caxton Way, Thetford, IP24 3SQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/03\/2019","rem_id":"333","rem_ref":"REM10332","rem_description":"Shutter fitted in January has come off at top and is not operating, urgent attendance required as this is in the private bar area","rem_job":"J43331","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"D & L Interiors","rem_bc_ref":"12957835 ","rem_site":"Vintry and Mercer Hotel, Garlick Hill, London, EC4V 2AU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/03\/2019","rem_id":"334","rem_ref":"REM10333","rem_description":"Just spoken with James from Veritas, the security company at this property who is having issues with the door. It won\u2019t operate. He needs someone to come out and fix it but more importantly could someone call him to tell him how to shut the door. His number is 0788137791.","rem_job":"J43262","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Total Parking & Lifting Solutions Ltd","rem_bc_ref":"1","rem_site":"Westbourne, Wentworth Estate, Pinewood Road, Virginia Water, London, GU25 4PY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/03\/2019","rem_id":"335","rem_ref":"REM10334","rem_description":"Remove concrete to post holes and recement ","rem_job":"J43826","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Colourfast Financial Limited","rem_bc_ref":"13087662 ","rem_site":"Unit 2 Kestrel Park, Tallon Road, Hutton, CM13 1TN","rem_mileage":"19","rem_category":"Supply\/Install","rem_time":"01:30"},{"rem_date":"22\/03\/2019","rem_id":"336","rem_ref":"REM10335","rem_description":"Key switch playing up check\/replace","rem_job":"J43168","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Great Waldingfield Garages","rem_bc_ref":"13177556 ","rem_site":"Lavenham Road, Great Waldingfield, Sudbury,  CO10 0SE","rem_mileage":"13","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"22\/03\/2019","rem_id":"337","rem_ref":"REM10336","rem_description":"Speedoor will not close automatically - Fault F2.0 (may be safe edge not linking) Please book in with Jason 07738 680506 as he needs to arrange an escort for the engineer","rem_job":"J43710","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Reel UK Ltd","rem_bc_ref":"13282583 ","rem_site":"Marshall of Cambridge Aerospace Ltd, The Airport, Newmarket Road, Cambridge, CB5 8RX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/03\/2019","rem_id":"338","rem_ref":"REM10337","rem_description":"Door beeping.  Have turned fuse on and off.  Door not fully closed and affecting security system.\r\nContact: Emily Foxedn at Plowden & Smith Mitcham","rem_job":"J43141","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Goland Group","rem_bc_ref":"13210641 ","rem_site":"Unit 5 Liongate, Mitcham, CR4 4NY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/03\/2019","rem_id":"339","rem_ref":"REM10338","rem_description":"Check sensors to all doors","rem_job":"J42813","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Avanta UK","rem_bc_ref":"13265581 ","rem_site":"Brenntag UK Limited, Bilton Way Industrial Estate, Lutterworth, LE17 4JA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/03\/2019","rem_id":"340","rem_ref":"REM10339","rem_description":"There is a problem. When we shut the door and it completes its cycle the beam is still active so if it is broken the door goes back up. This is clearly not good from a security point of view as in checking our cctv the shutter was up over the weekend. ","rem_job":"J43591","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Electrical Safety First","rem_bc_ref":"13274831 ","rem_site":"45 Great Guildford Street, London, SE1 0ES","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/03\/2019","rem_id":"341","rem_ref":"REM10340","rem_description":"The auto latch on a door we had installed in January appears to be faulty and is not responding correctly to the access control system or break glass unit. The door is also failing closed rather than safe.\r\n\r\nThis door is a fire exit for a busy operational area and needs to be returned to normal service as soon as possible, please call me on 02074523687 to discuss this issue and arrange a visit to site\r\n","rem_job":"J43097","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Royal National Theatre","rem_bc_ref":"13426728 ","rem_site":"Royal National Theatre, Upper Ground, South Bank, London, SE1 9PX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"01\/04\/2019","rem_id":"342","rem_ref":"REM10341","rem_description":"Check radars and operation to 3no speed doors ","rem_job":"J42173","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Avanta UK","rem_bc_ref":"1","rem_site":"Turbine Business Park, Turbine Way, Sunderland, SR5 3","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/04\/2019","rem_id":"343","rem_ref":"REM10342","rem_description":"Recently replaced motor has stopped working \u2013 asset number 219-10329","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4011","rem_repair_ref":"R43842","rem_status":"Completed","rem_client":"Solopress","rem_bc_ref":"13579910 ","rem_site":"Unit 9 - 10 Stock Road, Southend on Sea, SS2 5QF","rem_mileage":"0","rem_category":"Repair","rem_time":"02:06"},{"rem_date":"11\/04\/2019","rem_id":"344","rem_ref":"REM10343","rem_description":"Shutter opened on own check safe edge and limit timer in panel","rem_job":"J43591","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Electrical Safety First","rem_bc_ref":"13863136 ","rem_site":"45 Great Guildford Street, London, SE1 0ES","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/04\/2019","rem_id":"345","rem_ref":"REM10344","rem_description":"The head of the RH fire curtain sags in the middle so can it be tightened \r\n\r\nNeed to be actioned before close of play 18\/4. But cannot be Tuesday as EDF as a function. See attached holiday schedule\r\n","rem_job":"J41761","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Midas Construction","rem_bc_ref":"1","rem_site":"National College for Nuclear, Cannington Centre, Bridgwater College, Rodway Hill, TA5 2LS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/04\/2019","rem_id":"346","rem_ref":"REM10345","rem_description":"Investigate issues with servery shutters and merchandise shutter","rem_job":"J43271","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Vinci Construction UK Ltd","rem_bc_ref":"13729017 ","rem_site":"Devonshire Park Re-development, Congress Theatre, Carlisle Road, Eastbourne, BN21 4BP","rem_mileage":"77","rem_category":"Supply\/Install","rem_time":"09:00"},{"rem_date":"18\/04\/2019","rem_id":"347","rem_ref":"REM10346","rem_description":"I attended 41 GPS this morning at 6am to meet the guard with the keys.\r\nI spent 1 and half hours fighting with the sliding gate. My key went in the lock and became stuck and would not turn. I had to wait for the contractors to attend to help. They informed me that they have problems with the gate all the time as the lock will not always work.\r\nI have suggested to the guard to unlock the gate from the other end in case it happens again. Would it be possible to have someone look at the lock on the gate please. \r\n","rem_job":"J42052","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hutton Group","rem_bc_ref":"13776126 ","rem_site":"41 Great Pulteney Street, Soho, London, W1F 9NZ","rem_mileage":"4","rem_category":"Supply\/Install","rem_time":"01:30"},{"rem_date":"29\/04\/2019","rem_id":"348","rem_ref":"REM10347","rem_description":"Supply & fit new casing \r\nOriginal job 35699-1081\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4321","rem_repair_ref":"R44283","rem_status":"Completed","rem_client":"Grand Avenue School","rem_bc_ref":"16941534 ","rem_site":"Grand Avenue Primary School, Grand Avenue, Surbiton, KT5 9HU","rem_mileage":"22","rem_category":"Repair","rem_time":"02:00"},{"rem_date":"02\/05\/2019","rem_id":"349","rem_ref":"REM10348","rem_description":"replace 2 damaged laths","rem_job":"J44068","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mr Kemp","rem_bc_ref":"14080839 ","rem_site":"26 Sutherland Boulevard , Leigh-on-Sea, SS9 3PS","rem_mileage":"5","rem_category":"Supply\/Install","rem_time":"02:40"},{"rem_date":"17\/05\/2019","rem_id":"350","rem_ref":"REM10349","rem_description":"Shutter is secure but is not running full cycle.  Has checked for debris blocking at the bottom but nothing there, please attend to rectify.","rem_job":"J43653","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Mr Milton","rem_bc_ref":"14426790 ","rem_site":"4 Oakleigh Park Drive, Leigh on Sea, SS9 1RP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/05\/2019","rem_id":"351","rem_ref":"REM10350","rem_description":"The merchandise roller shutter is catching in the track. The reason is shutter is bunched up and won't slide in guides. Can you arrange for operatives to return and lock at this urgently","rem_job":"J43271","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Vinci Construction UK Ltd","rem_bc_ref":"14430981 ","rem_site":"Devonshire Park Re-development, Congress Theatre, Carlisle Road, Eastbourne, BN21 4BP","rem_mileage":"79","rem_category":"Supply\/Install","rem_time":"07:30"},{"rem_date":"20\/05\/2019","rem_id":"352","rem_ref":"REM10351","rem_description":"attended site, after managing\r\nto gain access to site, fitters\r\nfound door stopping slightly of\r\nthe counter top. fitters reset\r\nlimit, tested few times and left\r\nin working order ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4273","rem_repair_ref":"R44212","rem_status":"Completed","rem_client":"ISG","rem_bc_ref":"1","rem_site":"Level 5, 10 Brock Street, London, NW1 3FG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/05\/2019","rem_id":"353","rem_ref":"REM10352","rem_description":"Warranty issue. Intermittent fault with key switch barrel. Paul is happy for us to send barrel and he will replace if that is quicker than getting engineer.","rem_job":"J43417","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Taylors Service Centre","rem_bc_ref":"14466225 ","rem_site":"Chelmsford Road Industrial Estate, Great Dunmow, CM6 1HD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/05\/2019","rem_id":"354","rem_ref":"REM10353","rem_description":"gaps in bottom rail\/rubber shutter is now non compliant ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4300","rem_repair_ref":"R44253","rem_status":"Cancelled","rem_client":"Dayes Ltd","rem_bc_ref":"14651824 ","rem_site":"Unit 8 Master Lord Industrial Estate, Station Road, Leiston, IP16 4JD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/05\/2019","rem_id":"355","rem_ref":"REM10354","rem_description":" \r\n1). We have an issue with water ingress to at least one of the external lights around the perimeter of the warehouse. The picture below shows water inside the light between the external staircase and the personnel access door to the undercroft car park. Could you arrange for this to be addressed and the other lights checked.\r\n \r\n2). The two warehouse speed doors have developed operational problems. The one closest to the personnel access door returns to the fully open position when the door is trying to close. The speed door furthest from the personnel access door is not closing automatically after the pre-set time delay. The door does close manually.\r\n","rem_job":"J42850","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mixbrow Construction","rem_bc_ref":"14710932 ","rem_site":"New Warehouse, Caxton Way, Thetford, IP24 3SQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"03\/06\/2019","rem_id":"356","rem_ref":"REM10355","rem_description":"Our roller shutter to the basement has broken down can you arrange for an engineer to come to site ASAP ","rem_job":"J42049","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Fairview New Homes","rem_bc_ref":"14772926 ","rem_site":"Sonia Court, Gayton Road, Harrow, HA1 2HH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/06\/2019","rem_id":"357","rem_ref":"REM10356","rem_description":"Supply 4no `FIRE ESCAPE KEEP CLEAR` signs","rem_job":"J43066","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Haynes & Smith Ltd","rem_bc_ref":"14781007 ","rem_site":"Broadford Primary School, Romford, RM3 8JS","rem_mileage":"4","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"11\/06\/2019","rem_id":"358","rem_ref":"REM10357","rem_description":"Car park shutter serves 7 cars and numerous bikes stucka foot from floor , ","rem_job":"J43137","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Combined Technical Solutions Ltd","rem_bc_ref":"14988428 ","rem_site":"43-45 Portman Square, London, W1H 6HN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/06\/2019","rem_id":"359","rem_ref":"REM10358","rem_description":"he doesn\u2019t think we have put enough screws in it and it is coming away","rem_job":"J41811","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mr Robert Neale","rem_bc_ref":"15117251 ","rem_site":"Beach Hut 358, Thorpe Bay Esplanade, Southend on Sea, SS3 9HG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/06\/2019","rem_id":"360","rem_ref":"REM10359","rem_description":"Door should not have thumb turn to lock, lock should be kept unlocked at all times \r\nModify to match other final exit doors\r\nDoor focus on threshold strip ease and adjust door to open and close easily","rem_job":"J44423","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AW Hardy & Co","rem_bc_ref":"15147282 ","rem_site":"Greenways Court, Butts Green Road, Hornchurch, RM11 2JL","rem_mileage":"21","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"19\/06\/2019","rem_id":"361","rem_ref":"REM10360","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4396","rem_repair_ref":"R44393","rem_status":"Completed","rem_client":"Gymbox ","rem_bc_ref":"1","rem_site":"Gymbox Farringdon, 12a Leather Lane, London, EC1N 7SS","rem_mileage":"0","rem_category":"Repair","rem_time":"02:00"},{"rem_date":"21\/06\/2019","rem_id":"362","rem_ref":"REM10361","rem_description":"Sectional Door - Top wheel washer fallen out (customer put wheel back in but could not find washer) Replace and check over.\r\n\r\nRoller Shutters - Cut access hole for manual overides to all shutters\r\n","rem_job":"J43641","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"WW Martin","rem_bc_ref":"15238757 ","rem_site":"Pickerings Plant, Unit 1-4 Chapel Park, Stadium Way, Eurolink V, Sittingbourne, ME10 3FY","rem_mileage":"55","rem_category":"Supply\/Install","rem_time":"03:00"},{"rem_date":"21\/06\/2019","rem_id":"363","rem_ref":"REM10362","rem_description":null,"rem_job":null,"rem_service":"569","rem_service_ref":"S44378","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Jaguar Building Services","rem_bc_ref":"1","rem_site":"Mid City Place, High Holborn, London, WC1V 6EA","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"21\/06\/2019","rem_id":"364","rem_ref":"REM10363","rem_description":"Loading Hall Shutter jammed not operating on chain or motor","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4379","rem_repair_ref":"R44363","rem_status":"Completed","rem_client":"Veolia ES (UK) Limited","rem_bc_ref":"15255631 ","rem_site":"Veolia - Basildon, Burnt Mills Industrial Estate, Archers Field Road, Basildon , SS13 1DN","rem_mileage":"20","rem_category":"Repair","rem_time":"01:00"},{"rem_date":"26\/06\/2019","rem_id":"365","rem_ref":"REM10364","rem_description":"control panel may have blown.","rem_job":"J42937","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"DGH Construction Limited","rem_bc_ref":"15369087 ","rem_site":"St Marys School, Dollis Park, Finchley, N3 1BT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/07\/2019","rem_id":"366","rem_ref":"REM10365","rem_description":"The coffee shop shutter to the front is not working and it was only installed a month ago.\r\n","rem_job":"J44083","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"London Borough of Richmond","rem_bc_ref":"15463012 ","rem_site":"Palewell Park & Common Cafe, Palewell Park, Palewell Common Drive, East Sheen, SW14 8RF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/07\/2019","rem_id":"367","rem_ref":"REM10366","rem_description":"Fire curtain dropped but wont open","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4396","rem_repair_ref":"R44393","rem_status":"Completed","rem_client":"Gymbox ","rem_bc_ref":"15537316 ","rem_site":"Gymbox Farringdon, 12a Leather Lane, London, EC1N 7SS","rem_mileage":"7","rem_category":"Repair","rem_time":"02:00"},{"rem_date":"08\/07\/2019","rem_id":"368","rem_ref":"REM10367","rem_description":"Bagged up , probably lowered on bifold doors they cover ","rem_job":"J44220","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Truebuild","rem_bc_ref":"15663426 ","rem_site":"Edenbridge Cricket Club, 5 Mill Hill, Edenbridge,  TN8 5DB","rem_mileage":"51","rem_category":"Supply\/Install","rem_time":"04:15"},{"rem_date":"08\/07\/2019","rem_id":"369","rem_ref":"REM10368","rem_description":"Car park shutter making noise \u2013 Check over ","rem_job":"J43963","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Encore Estate Management","rem_bc_ref":"15682121 ","rem_site":"ENVA Recycling Plant , Wesley Road , Leicester , LE4 5QG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"03:08"},{"rem_date":"10\/07\/2019","rem_id":"370","rem_ref":"REM10369","rem_description":"Photo cell may have water damage\/condensation on Basement shutter \u2013 replace if required","rem_job":"J43977","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Hillingdon","rem_bc_ref":"1","rem_site":"Civic Centre, High Street, Uxbridge, UB8 1UW","rem_mileage":"141","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"11\/07\/2019","rem_id":"371","rem_ref":"REM10370","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4446","rem_repair_ref":"R44468","rem_status":"Completed","rem_client":"Cohen TV Aerials Ltd","rem_bc_ref":"1","rem_site":"979 London Rd, Leigh-on-Sea , SS9 3LB","rem_mileage":"0","rem_category":"Repair","rem_time":"02:30"},{"rem_date":"11\/07\/2019","rem_id":"372","rem_ref":"REM10371","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4493","rem_repair_ref":"R44546","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"1","rem_site":"Wandsworth Town Hall, Wandsworth High Street, London, SW18 2PU","rem_mileage":"5","rem_category":"Repair","rem_time":"02:30"},{"rem_date":"16\/07\/2019","rem_id":"373","rem_ref":"REM10372","rem_description":"Speed door over closing and blowing in the wind.\r\nReport to Dave or Paul in the stores on arrival.","rem_job":"J43257","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Storage Aspects Ltd","rem_bc_ref":"15877594 ","rem_site":"Govia Thameslink Railway, Hornsey Railway Depot, Hampden Road, North London, N8 0HF","rem_mileage":"40","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"16\/07\/2019","rem_id":"374","rem_ref":"REM10373","rem_description":"Inspect shutter operation and report back with any findings and\/or remedials work required.","rem_job":"J41055","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Linden Homes South East","rem_bc_ref":"15893077 ","rem_site":"Lookers, York Road, Battersea, SW11 3RD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/07\/2019","rem_id":"375","rem_ref":"REM10374","rem_description":"Claiming recall on newly fitted keyswitch, key stuck in key switch and cannot remove it","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4487","rem_repair_ref":"R44534","rem_status":"Completed","rem_client":"AT&T GB Ltd","rem_bc_ref":"16148036 ","rem_site":"Phoenix Trade Park, Ealing Road, Middlesex, TW8 9PL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"31\/07\/2019","rem_id":"376","rem_ref":"REM10375","rem_description":"The door you guys installed late last year has got a problem where the motor cuts out and we keep having to switch to the manual hoist.\r\nNow the cable that coils round the drum at the top of the door on one side is not in the right place.\r\nThe door is currently down but we need to be able to open it.\r\n","rem_job":"J43152","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Elite Fitness Chelmsford Ltd","rem_bc_ref":"16367678 ","rem_site":"Cross Fit CM2, 7 Russel Way, Chelmsford, CM1 3AA","rem_mileage":"3","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"01\/08\/2019","rem_id":"377","rem_ref":"REM10376","rem_description":"please arrange for someone to take a look at the shutter, which is releasing very quickly and has possibly come off the runner.  ","rem_job":"J42763","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Fisk Hyde Property Surveyors","rem_bc_ref":"16411465 ","rem_site":"Unit 6 Swinborne Court, Basildon, SS13 1QA","rem_mileage":"18","rem_category":"Supply\/Install","rem_time":"01:10"},{"rem_date":"05\/08\/2019","rem_id":"378","rem_ref":"REM10377","rem_description":"Gate is stuck open and car park exposed.  \r\nSite contact Claudio 07741 905471","rem_job":"J41908","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Mount Anvil","rem_bc_ref":"16480413 ","rem_site":"Keybridge House, Vauxhall, SW8 1RG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/08\/2019","rem_id":"379","rem_ref":"REM10378","rem_description":"Maglocks are not working correctly","rem_job":"J44463","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"First Group Ltd","rem_bc_ref":"16542101 ","rem_site":"First Buses Westway, Chelmsford, CM1 3AR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/08\/2019","rem_id":"380","rem_ref":"REM10379","rem_description":"Lock isn\u2019t engaging, door can be pushed open ","rem_job":"J44463","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"First Group Ltd","rem_bc_ref":"16767709 ","rem_site":"First Buses Westway, Chelmsford, CM1 3AR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/08\/2019","rem_id":"381","rem_ref":"REM10380","rem_description":"2 speed doors need checking \u2013 not always closing","rem_job":"J42850","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mixbrow Construction","rem_bc_ref":"16988917 ","rem_site":"New Warehouse, Caxton Way, Thetford, IP24 3SQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/08\/2019","rem_id":"382","rem_ref":"REM10381","rem_description":"Door is wired incorrectly and requires complete rewire. The wiring is from the original door. Also it is catching bottom LH side. ","rem_job":"J44463","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"First Group Ltd","rem_bc_ref":"1","rem_site":"First Buses Westway, Chelmsford, CM1 3AR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/08\/2019","rem_id":"383","rem_ref":"REM10382","rem_description":"Shutter not working","rem_job":"J44333","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"The Light Bar","rem_bc_ref":"17043358 ","rem_site":"120 Finchley Road, Finchley, NW3 5HT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/09\/2019","rem_id":"384","rem_ref":"REM10383","rem_description":"Hinged door not opening, handle not working \r\n\r\nMain entrance to building \r\n\r\nRing Josh when on route as he is not on site \u2013 07889 069003, he is 10 minutes away","rem_job":"J43767","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Truebuild","rem_bc_ref":"17122002 ","rem_site":"Edenbridge Cricket Club, 5 Mill Hill, Edenbridge,  TN8 5DB","rem_mileage":"42","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"09\/09\/2019","rem_id":"385","rem_ref":"REM10384","rem_description":"roller shutter overrunning ","rem_job":"J44009","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Total Parking & Lifting Solutions Ltd","rem_bc_ref":"17345428 ","rem_site":"Molyneux Street, London, W1H 5HP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/09\/2019","rem_id":"386","rem_ref":"REM10385","rem_description":"Send replacement closer arm \u2013 Customer to send broken part back to robust","rem_job":"J43370","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mandarin Oriental Hotel","rem_bc_ref":"1","rem_site":"66 Knightsbridge, London, SW1X 7LA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/09\/2019","rem_id":"387","rem_ref":"REM10386","rem_description":"Touch up paint work to Ground Floor - Screen 2 door.\r\nContact Caretaker 07958 572707","rem_job":"J44423","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AW Hardy & Co","rem_bc_ref":"17642704 ","rem_site":"Greenways Court, Butts Green Road, Hornchurch, RM11 2JL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"23\/09\/2019","rem_id":"388","rem_ref":"REM10387","rem_description":"1 shutter stuck open","rem_job":"J44000","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Saikei Chinese Restaurant ","rem_bc_ref":"17803758 ","rem_site":"85 Bugsbys Way, London, SE10 0GD","rem_mileage":"8","rem_category":"Supply\/Install","rem_time":"01:15"},{"rem_date":"24\/09\/2019","rem_id":"389","rem_ref":"REM10388","rem_description":"fire shutter stopped half way","rem_job":"J44333","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Light Bar","rem_bc_ref":"17824506 ","rem_site":"120 Finchley Road, Finchley, NW3 5HT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:46"},{"rem_date":"25\/09\/2019","rem_id":"390","rem_ref":"REM10389","rem_description":"Following the works that were completed just over a week ago, the gates are currently not closing fully. The new closers that were fitted are rubbing slightly against the frame and the bolts at the mid-section of the gate around the mag lock are catching on each other and stopping the gates from locking into position.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4711","rem_repair_ref":"R44865","rem_status":"Cancelled","rem_client":"UCL","rem_bc_ref":"17890099 ","rem_site":"Ifor Evans Hall, 109 Camden Road, London , NW1 9HZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/09\/2019","rem_id":"391","rem_ref":"REM10390","rem_description":"remedial D05 fire curtain not opening all way or out of level.","rem_job":"J43803","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Coniston Ltd","rem_bc_ref":"17890466 ","rem_site":"Sothebys New Lower Galleries, 6-7 St George Street, London, W1S 2FJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"26\/09\/2019","rem_id":"392","rem_ref":"REM10391","rem_description":"When our shutters were repaired last week it seems they have taken off the stopper for the shutter. So when you open it, it doesn\u2019t stop going up and comes out the runners and rolls inside itself.\r\nAll our other shutters do stop around a foot from the top inside the runners. So when we opened the one that was repaired, unlike the others it hasn\u2019t stopped and come out the runners because of this. When we tried to close it last night it wouldn\u2019t go back in so it wouldn\u2019t go down, are you able to sort this urgently? As we can\u2019t close the shutter and due to the weather there is risk of stock possibly getting damaged.\r\nWe still have the man cage if required, but the last time the engineers come out they did use the ladders.\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4753","rem_repair_ref":"R44931","rem_status":"Completed","rem_client":"PGR Timber Ltd","rem_bc_ref":"17909121 ","rem_site":"Unit 1 Bradbury Drive, Springwood Industrial Estate, Braintree, CM7 2SD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"02\/10\/2019","rem_id":"393","rem_ref":"REM10392","rem_description":"Please raise a remedial against above job recently done, on fire drill today the shutter opened by itself, he thinks maybe something was wired incorrectly.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4792","rem_repair_ref":"R44981","rem_status":"Completed","rem_client":"Grovewood School","rem_bc_ref":"18082667 ","rem_site":"Grovewood School, Grove Road, Rayleigh, SS6 8UA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"03\/10\/2019","rem_id":"394","rem_ref":"REM10393","rem_description":"Please find attached Post PC defect for your attention and action.\r\nAll relevant information you will need to rectify this item is contained on the attached event notification form and we ask you pay particular attention to the [Target Response Times].\r\nPlease ensure this defect is completed by the date shown on the [Target Response Time] and all relevant RAMS and sign off sheets are forwarded to london.aftercare@kier.co.uk.\r\nIf you have access issues or any other problems, we ask that you forward this information onto us as soon as possible.\r\nIn the event to a non-attendance on a confirmed appointment, please note an appropriate charge (abortive call charge) may be levied against your account.\r\nFailure to rectify the defect within the rectification period or communicating problems in doing so may result in charges being applied to your account.\r\n","rem_job":"J43408","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Housing Maintenance South","rem_bc_ref":"18116490 ","rem_site":"Harris Riverside, Purfleet, RM19 1QY","rem_mileage":"13","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"08\/10\/2019","rem_id":"395","rem_ref":"REM10394","rem_description":"Newly installed shutter has gone up and stopped half way, has power but not working properly, wont be able to secure.\r\nOpen from 12pm \u2013 21.00\r\n","rem_job":"J44293","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SKA Projects","rem_bc_ref":"19095465 ","rem_site":"The Britannia Pub, Eastern Esplanade, Southend on Sea, SS1 2ER","rem_mileage":"4","rem_category":"Supply\/Install","rem_time":"00:45"},{"rem_date":"09\/10\/2019","rem_id":"396","rem_ref":"REM10395","rem_description":"Gate open limit requires adjusting to 90 degress","rem_job":"J43263","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Galliford Try","rem_bc_ref":"18276623 ","rem_site":"50 & 60 Station Road, Cambridge, CB1 2JD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/10\/2019","rem_id":"397","rem_ref":"REM10396","rem_description":"rain getting in through casing \r\nring half hour from site","rem_job":"J44827","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ambershire Ltd","rem_bc_ref":"18393901 ","rem_site":"Easter Hall, Aythorpe Roding, Dunmow, CM6 1PE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2019","rem_id":"398","rem_ref":"REM10397","rem_description":"Shutter switch opens 2 shutters \u2013 check wiring and fire alarm connections as not live when commissioned and take touch up.\r\n","rem_job":"J44689","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Marpaul Southern Limited","rem_bc_ref":"18425855 ","rem_site":"Tonbridge School, High Street, Tonbridge, TN9 1JP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/10\/2019","rem_id":"399","rem_ref":"REM10398","rem_description":"trim off fixing threads, adjust bottom limit to maximum to reduce gaps to floor","rem_job":"J44804","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"PJB Services","rem_bc_ref":"18486764 ","rem_site":"The London Coliseum, St Martins Lane, London, WC2N 4ES","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/10\/2019","rem_id":"400","rem_ref":"REM10399","rem_description":"Shutter 6 would not close electrically.","rem_job":"J41799","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"PGR Timber Ltd","rem_bc_ref":"18507749 ","rem_site":"Stadium Way, Rayleigh, SS7 3BN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/10\/2019","rem_id":"401","rem_ref":"REM10400","rem_description":"Shutter 6 would not close electrically.","rem_job":"J43879","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"PGR Timber Ltd","rem_bc_ref":"18510136 ","rem_site":"Unit 1 Bradbury Drive, Springwood Industrial Estate, Braintree, CM7 2SD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/10\/2019","rem_id":"402","rem_ref":"REM10401","rem_description":"Following the service last week engineer made adjustment to shutter as it was making a clicking sound, today it has got stuck half way\r\nPlease ring Mr Martin when on route 07860 575394\r\nThe Avenue is the name of the house and not the road name","rem_job":null,"rem_service":"665","rem_service_ref":"S45011","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Dick Martin","rem_bc_ref":"18575273 ","rem_site":"The Avenue, Frog Street, Kelveden Hatch, Brentwood, CM15 0JN","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"28\/10\/2019","rem_id":"403","rem_ref":"REM10402","rem_description":"One of the roller shutters is stuck open Tower Hire","rem_job":"J44234","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Facilities Services Ltd","rem_bc_ref":"18787141 ","rem_site":"DVSA, Ashford, TN23 1PL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2019","rem_id":"404","rem_ref":"REM10403","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4898","rem_repair_ref":"R45161","rem_status":"Completed","rem_client":"DDI Projects","rem_bc_ref":"1","rem_site":"Gymbox Ealing, Unit 15 Dickens Yard, Longfield, Ealing , W5 2TD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/11\/2019","rem_id":"405","rem_ref":"REM10404","rem_description":"shutter control mech is showing fault code F102 and cannot reset","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4117","rem_repair_ref":"R43983","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"19383574 ","rem_site":"Paradise Road Car Park, Paradise Road, Richmond, TW9 1SA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/11\/2019","rem_id":"406","rem_ref":"REM10405","rem_description":"there is an issue with the lock on one of the steel doors, he says it is not working and looks like it has dropped.","rem_job":"J44220","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Truebuild","rem_bc_ref":"1","rem_site":"Edenbridge Cricket Club, 5 Mill Hill, Edenbridge,  TN8 5DB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/11\/2019","rem_id":"407","rem_ref":"REM10406","rem_description":null,"rem_job":"J43641","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"WW Martin","rem_bc_ref":"19666680 ","rem_site":"Pickerings Plant, Unit 1-4 Chapel Park, Stadium Way, Eurolink V, Sittingbourne, ME10 3FY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/12\/2019","rem_id":"408","rem_ref":"REM10407","rem_description":"Roller Doors 24 to return to replace cover for panel FOC","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4670","rem_repair_ref":"R44810","rem_status":"Completed","rem_client":"Encore Property Management Group","rem_bc_ref":"1","rem_site":"ENVA Recycling Plant , Wesley Road , Leicester , LE4 5QG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"10\/12\/2019","rem_id":"409","rem_ref":"REM10408","rem_description":"Since repair\/service the shutter is making a loud bang when it reaches fully open, this wasn\u2019t happening prior to our works \r\nWednesdays are preferable but any early morning is ok if enough notice given ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4864","rem_repair_ref":"R45094","rem_status":"Completed","rem_client":"Mark Thomsett","rem_bc_ref":"20115717 ","rem_site":"24 Woodville Road, London, E11 3BH","rem_mileage":"14","rem_category":"Repair","rem_time":"01:15"},{"rem_date":"12\/12\/2019","rem_id":"410","rem_ref":"REM10409","rem_description":"We are trying to get to the bottom of this interlock issue in B71.","rem_job":"J44449","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CBRE Managed Services Ltd","rem_bc_ref":"20181026 ","rem_site":"MOD Shoeburyness, Black Gate Road, Shoeburyness, SS3 9SR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/12\/2019","rem_id":"411","rem_ref":"REM10410","rem_description":"black trims that are too short?","rem_job":"J44625","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Alexandra Geismar","rem_bc_ref":"20263803 ","rem_site":"73 Brunswick House, Fulham Reach, London, W6 9LH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/12\/2019","rem_id":"412","rem_ref":"REM10411","rem_description":"Fault with the fire curtain leaving it stuck halfway.","rem_job":"J43994","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Ore Stone Controls","rem_bc_ref":"20264396 ","rem_site":"Renaissance Retirement, The Cavendish, Station Road, Rustington, BN16 3BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/12\/2019","rem_id":"413","rem_ref":"REM10412","rem_description":"As it gets closer to the bottom it seems to correct itself and lands pretty much flat, however the further it goes up the more \u201cangled\u201d it looks and when right up the top it doesn\u2019t look particularly great. I think for peace of mind I would like to ask could you pop down and see for yourselves and make the adjustment to get it straight. ","rem_job":"J44689","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Marpaul Southern Limited","rem_bc_ref":"20293789 ","rem_site":"Tonbridge School, High Street, Tonbridge, TN9 1JP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/01\/2020","rem_id":"414","rem_ref":"REM10413","rem_description":"Bottom bar detached from curtain and broken end locks \u2013 check both manual shutters","rem_job":"J44947","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Form Workplace Solutions Ltd","rem_bc_ref":"20594131 ","rem_site":"Harewood Downs Golf Club, Cokes Lane, Buckinghamshire, HP8 4TA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/01\/2020","rem_id":"415","rem_ref":"REM10414","rem_description":"roller shutter sticking","rem_job":"J44231","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"GT Factors Ltd","rem_bc_ref":"20758797 ","rem_site":"22\/22a Hawthorn Road, Eastbourne, Sussex, BN23 6QA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/01\/2020","rem_id":"416","rem_ref":"REM10415","rem_description":null,"rem_job":"J43641","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"WW Martin","rem_bc_ref":"20824061 ","rem_site":"Pickerings Plant, Unit 1-4 Chapel Park, Stadium Way, Eurolink V, Sittingbourne, ME10 3FY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/01\/2020","rem_id":"417","rem_ref":"REM10416","rem_description":"Bottom bar lock not retracting.","rem_job":"J43189","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AW Hardy & Co","rem_bc_ref":"21467050 ","rem_site":"Westcliff Rugby Football Club, Cherry Orchard Lane, Southend on Sea, SS2 6UN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/01\/2020","rem_id":"418","rem_ref":"REM10417","rem_description":"However two days later something settled and the windows caught on the underside of he shutter and have not been openable since. ","rem_job":"J45096","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Shelia MacLean","rem_bc_ref":"21110645 ","rem_site":"9 Lucy Lane, Loughton, Milton Keynes, MK5 8EP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/01\/2020","rem_id":"419","rem_ref":"REM10418","rem_description":"one shutter has been working fine but has jammed today half way down. Cant get it down and cannot secure.","rem_job":"J45044","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rushmoor Borough Council","rem_bc_ref":"21244925 ","rem_site":"Community Council OfficesRushmoor Borough Council Southwood Depot Ively Road Farnborough GU14 0LJ., Farnborough Road, Farnborough, Hampshire, GU14 7JU","rem_mileage":"78","rem_category":"Supply\/Install","rem_time":"03:40"},{"rem_date":"29\/01\/2020","rem_id":"420","rem_ref":"REM10419","rem_description":"Curtain installed last week is rolling up at an angle \u2013 urgent attendance required as door is used daily ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5091","rem_repair_ref":"R45445","rem_status":"Completed","rem_client":"PGR Timber Ltd","rem_bc_ref":"21424036 ","rem_site":"Stadium Way, Rayleigh, SS7 3BN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/01\/2020","rem_id":"421","rem_ref":"REM10420","rem_description":"Gate hinge\/bracket fixing pulling away","rem_job":"J43263","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Galliford Try","rem_bc_ref":"21428631 ","rem_site":"50 & 60 Station Road, Cambridge, CB1 2JD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/02\/2020","rem_id":"422","rem_ref":"REM10421","rem_description":"Loading bay fire shutter gone through top position - Shutter is on timer to shut at 10pm and open 6am\r\nFire alarm operation will overide timer and photo cell safety fitted.","rem_job":"J45037","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Burren & Whitaker ","rem_bc_ref":"21601716 ","rem_site":"General Epsom Hospital Loading Bay, Dorking Road, Epsom, KT18 7EG","rem_mileage":"12","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"04\/02\/2020","rem_id":"423","rem_ref":"REM10422","rem_description":"I\u2019ve been notified of a fault to one of the new guardian doors installed to the following address, can you confirm whether this is still within its warranty period? The fault is with the closure specifically as: when you turn the key and even try to push it open with force, the door doesn\u2019t open. Several men of the block tried it without any luck yesterday. I assume the door closer inside is blocking the opening.","rem_job":"J43216","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"L & Q ","rem_bc_ref":"21610016 ","rem_site":"Samuel Street, Haggerston, London, E8 4FN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"11\/02\/2020","rem_id":"424","rem_ref":"REM10423","rem_description":"One of the hinged doors fitted is not closing properly - Internal lazed near office\r\nReport to office","rem_job":"J43694","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AW Hardy & Co","rem_bc_ref":"21853904 ","rem_site":"60-68 Greenways Court, Butts Green Road, Hornchurch, RM11 2JL","rem_mileage":"20","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"11\/02\/2020","rem_id":"425","rem_ref":"REM10424","rem_description":"One of the steel doors (nearest car park) recently fitted is allowing water ingress and 1 sectional is catching (furthest from car park)\r\n\r\nSite contact Mick or Darren 07816 781959\r\n\r\n\r\n","rem_job":"J44024","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Blackhall Building and Construction","rem_bc_ref":"22769640 ","rem_site":"Roscommon Way, Essex Block 12, Canvey Island, SS8 0QD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/02\/2020","rem_id":"426","rem_ref":"REM10425","rem_description":"Shutter not closing fully when very cold, only closes part way and then has to be closed manually.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5192","rem_repair_ref":"R45601","rem_status":"Cancelled","rem_client":"Phillips Warehouse","rem_bc_ref":"22049307 ","rem_site":"110-112 Morden Road, Mitcham, CR4 4DA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/02\/2020","rem_id":"427","rem_ref":"REM10426","rem_description":"Shutter not closing fully only closes part way and then have to press button again\r\nSWS Securoglide.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4864","rem_repair_ref":"R45094","rem_status":"Completed","rem_client":"Mark Thomsett","rem_bc_ref":"22058329 ","rem_site":"24 Woodville Road, London, E11 3BH","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/02\/2020","rem_id":"428","rem_ref":"REM10427","rem_description":"Barrier stopped working after induction loop replaced.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5142","rem_repair_ref":"R45525","rem_status":"Completed","rem_client":"PFS Group","rem_bc_ref":"22099193 ","rem_site":"Eastgate Business & Shopping Centre, Southernhay, Basildon, SS14 1EB","rem_mileage":"9","rem_category":"Repair","rem_time":"02:15"},{"rem_date":"19\/02\/2020","rem_id":"429","rem_ref":"REM10428","rem_description":"Have not received the long keyswitch screw needs rectifying asap.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4976","rem_repair_ref":"R45276","rem_status":"Completed","rem_client":"GMS Building Services Ltd","rem_bc_ref":"22135070 ","rem_site":"20 Bedford Street, London, WC2E 9HP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/02\/2020","rem_id":"430","rem_ref":"REM10429","rem_description":"Return with SWS rivets and 6mm white and nylon washers to fit fire shutter casing","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5101","rem_repair_ref":"R45459","rem_status":"Completed","rem_client":"Smiths Detection","rem_bc_ref":"22170700 ","rem_site":"Century House, Mayland Avenue, Hemel Hempstead, HP2 7DE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"24\/02\/2020","rem_id":"431","rem_ref":"REM10430","rem_description":"Our Client has reported that the South Ramp Barrier at Eastgate Shopping Centre has been in the upright position since yesterday PM again.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5142","rem_repair_ref":"R45525","rem_status":"Completed","rem_client":"PFS Group","rem_bc_ref":"22252327 ","rem_site":"Eastgate Business & Shopping Centre, Southernhay, Basildon, SS14 1EB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/02\/2020","rem_id":"432","rem_ref":"REM10431","rem_description":"On a general H & S inspection, it appears the handle  \/ bar has snapped off of our fire door that you installed in our warehouse, when being open tested.","rem_job":"J44935","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Benfleet Forwarding Ltd","rem_bc_ref":"1","rem_site":"Units 5\/6 Hovefields Court, Hovefields Avenue, Basildon, SS13 1EB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/02\/2020","rem_id":"433","rem_ref":"REM10432","rem_description":"It was tested to make sure the window opened, and indeed both windows opened. However two days later something settled and the windows caught on the underside of he shutter and have not been openable since. \r\nWould you return and fix?\r\n","rem_job":"J45096","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Shelia MacLean","rem_bc_ref":"22314849 ","rem_site":"9 Lucy Lane, Loughton, Milton Keynes, MK5 8EP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/02\/2020","rem_id":"434","rem_ref":"REM10433","rem_description":"Please can you arrange for an engineer to return to Wood Wharf to adjust the shutters. When your installation engineers completed their works, the stop position was set at approx.. 100mm above the floor as a water pipe was in the way. This has since been removed. It was agreed to be left this way with a return visit required to set the new limits. Also, the incoming shutter when open, becomes \u2018twisted\u2019 and when open, has approx. 100m slope on the edge.","rem_job":"J43325","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Universal Security systems","rem_bc_ref":"22435910 ","rem_site":"Churchill Place, Canary Wharf, London, E14 5RB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/02\/2020","rem_id":"435","rem_ref":"REM10434","rem_description":"The issue still persists with the car park roller shutter. It is wide open today. This is a security issue. It is also making a squeaking sound.\r\n\r\nPlease ensure it is reported and rectified.\r\n","rem_job":"J44139","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Taylor Wimpey","rem_bc_ref":"22333057 ","rem_site":"Osiers Road Car Park, Osiers Point, Wandsworth, London, SW18 1NL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/02\/2020","rem_id":"436","rem_ref":"REM10435","rem_description":"We are currently  going through the defects process at the Library. The client informed us that a large amount of water leaks through the rooftop plantroom floor where you installed the external door to the floor below. ( please see attachment ). After investigation carried out by the maintenance staff they  confirmed the water flows down the door and gets through the gaps between the threshold to the plantroom riser and eventually to the floor below.  Can you please settle the matter asap before we replace the damaged ceiling. I would appreciate you help in this matter.\r\n \r\n","rem_job":"J44020","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"ISG","rem_bc_ref":"22345807 ","rem_site":"University of Reading, Whiteknights, Reading, RG6 6AH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/02\/2020","rem_id":"437","rem_ref":"REM10436","rem_description":"Problem has recurred ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5180","rem_repair_ref":"R45577","rem_status":"Completed","rem_client":"Dorien Klaver","rem_bc_ref":"22346771 ","rem_site":"45 Trinity Church Road, London, SW13 8EN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/02\/2020","rem_id":"438","rem_ref":"REM10437","rem_description":"Need x2 sets of the below cable break safety devices.","rem_job":"J41596","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Vincent Stokes","rem_bc_ref":"22391932 ","rem_site":"Gymbox, Unit 7, 38 New Kent Road, Elephant & Castle, London, SE1 6TJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/02\/2020","rem_id":"439","rem_ref":"REM10438","rem_description":"Replace threshold and fixing bungs to Stair 2 Steel door\r\n\r\nCheck over radar to car park shutter vibrating when shutter is operated. (may need remounting in sturdier position)\r\n","rem_job":"J43226","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ISG","rem_bc_ref":"22445959 ","rem_site":"Richmond Magistrates Court, 7 Parkshot, Richmond, TW9 2RF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/03\/2020","rem_id":"440","rem_ref":"REM10439","rem_description":"Attend and adjust level to 2 fire curtains ","rem_job":"J43627","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Devon Contractors Ltd","rem_bc_ref":"22715025 ","rem_site":"Museum of Barnstaple and North Devon, The Square, Barnstaple, EX32 8LN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/03\/2020","rem_id":"441","rem_ref":"REM10440","rem_description":"On a general H & S inspection, it appears the handle  \/ bar has snapped off of our fire door that you installed in our warehouse, when being open tested.\r\n\r\nWe have been told to rectify this immediately of course, so can you please advise what can be done ?\r\n","rem_job":"J44935","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Benfleet Forwarding Ltd","rem_bc_ref":"22843019 ","rem_site":"Units 5\/6 Hovefields Court, Hovefields Avenue, Basildon, SS13 1EB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/03\/2020","rem_id":"442","rem_ref":"REM10441","rem_description":"Since motor change shutter is noisy and end locks have sheared ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"4985","rem_repair_ref":"R45289","rem_status":"Cancelled","rem_client":"Phillips Warehouse","rem_bc_ref":"1","rem_site":"110-112 Morden Road, Mitcham, CR4 4DA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"13\/03\/2020","rem_id":"443","rem_ref":"REM10442","rem_description":"Problem with photocells recently fitted ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5122","rem_repair_ref":"R45490","rem_status":"Completed","rem_client":"James Automation","rem_bc_ref":"22938286 ","rem_site":"London & Quadrant , Tanner Street, Southwark , London , SE1 3GN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/03\/2020","rem_id":"444","rem_ref":"REM10443","rem_description":"Please can I ask for your attendance asap, as at present we have to leave the roller shutter up in case it gets stuck as there is cars parked in the carpark.","rem_job":"J45211","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"LBS","rem_bc_ref":"23031979 ","rem_site":"Barratt London New Mill Quarter, Hackbridge Road, Wallington, London, SM6 7AX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/03\/2020","rem_id":"445","rem_ref":"REM10444","rem_description":"Gates not closing correctly.","rem_job":"J44847","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Overbury Plc","rem_bc_ref":"23204362 ","rem_site":"Berkeley Square House, Mayfair, London, W1J 6BE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/03\/2020","rem_id":"446","rem_ref":"REM10445","rem_description":"Gates not closing correctly","rem_job":"J44847","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Overbury Plc","rem_bc_ref":"1","rem_site":"Berkeley Square House, Mayfair, London, W1J 6BE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/03\/2020","rem_id":"447","rem_ref":"REM10446","rem_description":"Issues with shutter as ref the file attached","rem_job":"J44618","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Total Parking & Lifting Solutions Ltd","rem_bc_ref":"23226749 ","rem_site":"Building 13:16, Melbourne Science Park, Royston, SG8 6EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/03\/2020","rem_id":"448","rem_ref":"REM10447","rem_description":"Your engineers visited my branch on 20\/03\/2020 to fix the roller shutter door. Later that day the same fault has happened again we are now opening and closing the door by hand. We will be open on normal trading days up till Tuesday 31 March 2020  at 5pm.","rem_job":"J43733","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Connect Plumbing & Heating","rem_bc_ref":"23331017 ","rem_site":"Connect Plumbing, Denbigh Road, Laindon, SS15 6PY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/03\/2020","rem_id":"449","rem_ref":"REM10448","rem_description":"Your engineers visited my branch on 20\/03\/2020 to fix the roller shutter door. Later that day the same fault has happened again we are now opening and closing the door by hand. We will be open on normal trading days up till Tuesday 31 March 2020  at 5pm.\r\n \r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5292","rem_repair_ref":"R45752","rem_status":"Completed","rem_client":"Connect Plumbing & Heating","rem_bc_ref":"23331056 ","rem_site":"Unit 7 Brentwood Trade Park, Tallon Road, Brentwood,  CM13 1TF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/04\/2020","rem_id":"450","rem_ref":"REM10449","rem_description":"\r\nReplace faulty lock with replacement - Old lock to go back to Robust\r\nAsk for Gary - Caretaker","rem_job":"J43408","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Housing Maintenance South","rem_bc_ref":"26491248 ","rem_site":"Harris Riverside, Purfleet, RM19 1QY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/05\/2020","rem_id":"451","rem_ref":"REM10450","rem_description":"various issues - on going alignment issue.   ","rem_job":"J43627","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Devon Contractors Ltd","rem_bc_ref":"24734147 ","rem_site":"Museum of Barnstaple and North Devon, The Square, Barnstaple, EX32 8LN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/05\/2020","rem_id":"452","rem_ref":"REM10451","rem_description":"Photo cell issue","rem_job":"J44782","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Redrow Homes Ltd","rem_bc_ref":"24741805 ","rem_site":"Block G Colindale Avenue, Colindale, London, NW9 5HU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/06\/2020","rem_id":"453","rem_ref":"REM10452","rem_description":"We have had a report of one of the curtains jamming on the rail as it drops.\r\n\r\nPlease confirm a visit to survey and repair the issue .\r\n","rem_job":"J43312","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Property One B S Ltd","rem_bc_ref":"24953828 ","rem_site":"6 Orsman Road, London, N1 5RA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/06\/2020","rem_id":"454","rem_ref":"REM10453","rem_description":"Fire shutter to Post Room Level 5 not closing on key switch (opens okay and only close on panel in ceiling)","rem_job":"J45056","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"BPC Interiors Ltd","rem_bc_ref":"25174827 ","rem_site":"Royal Bank of Canada, London, EC4R 3BF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/06\/2020","rem_id":"455","rem_ref":"REM10454","rem_description":"Shutter chain may be off.","rem_job":"J44618","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Total Parking & Lifting Solutions Ltd","rem_bc_ref":"25491276 ","rem_site":"Building 13:16, Melbourne Science Park, Royston, SG8 6EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/06\/2020","rem_id":"456","rem_ref":"REM10455","rem_description":"\u2019the site manager has informed that the pedestrian \/ fire exit door\/s at the exit end of the building are scraping and catching on the tarmac, and cannot be opened fully.","rem_job":"J44234","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Facilities Services Ltd","rem_bc_ref":"25531180 ","rem_site":"DVSA, Ashford, TN23 1PL","rem_mileage":"37","rem_category":"Supply\/Install","rem_time":"02:30"},{"rem_date":"03\/07\/2020","rem_id":"457","rem_ref":"REM10456","rem_description":null,"rem_job":"J45677","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Miles Designs","rem_bc_ref":"1","rem_site":"My Race Kit, 721 London Road, Westcliff-on-Sea, SS0 9ST","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/07\/2020","rem_id":"458","rem_ref":"REM10457","rem_description":"shutter over running and casing problem with safety edge, door keeps opening and site is not secure . 2 issues one shutter is also hitting the bottom and going back up. Customer not happy as expensive cars there and site not secure. One is entrance shutter one is the exit shutter. 07817958567","rem_job":"J43325","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Universal Security systems","rem_bc_ref":"25995157 ","rem_site":"Churchill Place, Canary Wharf, London, E14 5RB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/07\/2020","rem_id":"459","rem_ref":"REM10458","rem_description":"Panel showing F2.0 fault and shutter stuck open.","rem_job":"J45079","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Overbury Plc","rem_bc_ref":"26014409 ","rem_site":"182 Bishopsgate, New Street, London, EC2M 4TP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/07\/2020","rem_id":"460","rem_ref":"REM10459","rem_description":"Wicket door locks not working properly and curtain catching on bell mouths\r\nCheck all locks and operation of shutters","rem_job":"J44437","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Construction - Thames Valley","rem_bc_ref":"26140351 ","rem_site":"Harrow Council Depot, 1 Kenmore Avenue, Harrow, HA3 8PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/07\/2020","rem_id":"461","rem_ref":"REM10460","rem_description":"Rub down rust and recoat with galv spray to photo cell brackets and angle\/box section.\r\n\r\nCheck fault codes and address any issue\r\n","rem_job":"J41781","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ford Homes Ltd","rem_bc_ref":"26437223 ","rem_site":"Chalk Place, Thaxted Road, Saffron Walden, CB11 3BY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/07\/2020","rem_id":"462","rem_ref":"REM10461","rem_description":"UCP shutter sometimes stuck in the up position, until you manually press the button in the lodge after a few seconds the shutter comes down.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5448","rem_repair_ref":"R46043","rem_status":"Completed","rem_client":"Mount Vernon Freehold ","rem_bc_ref":"1","rem_site":"The Lodge, Mount Vernon Estates, Frognal Rise, Hampstead, NW3 6PZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/07\/2020","rem_id":"463","rem_ref":"REM10462","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5233","rem_repair_ref":"R45657","rem_status":"Cancelled","rem_client":"Just Prepared Ltd","rem_bc_ref":"1","rem_site":"Units M & N, London Stone Business Centre, Broughton Road, London, SW8 3QR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"16\/07\/2020","rem_id":"464","rem_ref":"REM10463","rem_description":"Motor leaking oil","rem_job":"J44139","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Taylor Wimpey","rem_bc_ref":"26320916 ","rem_site":"Osiers Road Car Park, Osiers Point, Wandsworth, London, SW18 1NL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/07\/2020","rem_id":"465","rem_ref":"REM10464","rem_description":"Curtain is not opening properly and is causing damage to box","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5453","rem_repair_ref":"R46057","rem_status":"Completed","rem_client":"The Village Store","rem_bc_ref":"26442617 ","rem_site":"66 Little Wakering Road, Little Wakering, Southend On Sea, SS3 0JH","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/07\/2020","rem_id":"466","rem_ref":"REM10465","rem_description":"The above shutter door has stopped working again and we have been unable on site to get it working, when would you be able to get an engineer to site to look at the issue as it is causing a safety problem for the occupied plots on site.","rem_job":"J45211","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"LBS","rem_bc_ref":"26476728 ","rem_site":"Barratt London New Mill Quarter, Hackbridge Road, Wallington, London, SM6 7AX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/07\/2020","rem_id":"467","rem_ref":"REM10466","rem_description":"Fault C5 0.3, press to exit is not working.  Up and down on panel is working ok.  Needs resetting","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5477","rem_repair_ref":"R46105","rem_status":"Completed","rem_client":"Chamonix Estates Ltd","rem_bc_ref":"26599687 ","rem_site":"Callisto Court, London, E16 1FW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"24\/07\/2020","rem_id":"468","rem_ref":"REM10467","rem_description":"Attend site to check locks on all shutters.","rem_job":"J45443","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"27026380 ","rem_site":"Safestore Bedford, Elstow Road, Bedford, MK42 9QZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/07\/2020","rem_id":"469","rem_ref":"REM10468","rem_description":"Attend site to adjust the limit.   Going past lowest point and cannot get bolts in.\r\nContact is Gary 01608 223200","rem_job":"J45910","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Mr JJS Bosley c\/o Seccombes","rem_bc_ref":"26712884 ","rem_site":"Shipton Mill, 20 Mill Street, Shipton on Stour, Warwick, CV36 4AW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/08\/2020","rem_id":"470","rem_ref":"REM10469","rem_description":"The problem is that the latch on the door is no longer aligned with the strike box on the door frame.  When the door is shut, the latch does not enter the strike box and therefore the lock doesn\u2019t work.  To fix this problem I firstly tried to adjust the position of the strike box, but this didn\u2019t work.  We then found that we could shut the door and lift up the whole lock mechanism in order to get the latch to click into the strike box.  We were then able to lock the door and set the alarm.","rem_job":"J44220","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Truebuild","rem_bc_ref":"27034507 ","rem_site":"Edenbridge Cricket Club, 5 Mill Hill, Edenbridge,  TN8 5DB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/08\/2020","rem_id":"471","rem_ref":"REM10470","rem_description":"Building Inspector visited site to test and decided to try to stop the shutter \r\n\r\nwith his hand and the shutter is now bagged up and jammed!\r\n","rem_job":"J45847","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Bauvill","rem_bc_ref":"26977669 ","rem_site":"Herons Leisure Centre, Herne Bay, CT6 5NX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/08\/2020","rem_id":"472","rem_ref":"REM10471","rem_description":"1 of the fire curtains came down during the night .\r\n\r\nThey have managed to raise to halfway so they can get in but will not go all the way up .\r\n\r\nPanel has 1 light  on red , the other not on at all .\r\n\r\nThey have electrician on site looking at the curtain .\r\n","rem_job":"J45763","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"McCabe McGinn Construction","rem_bc_ref":"27018414 ","rem_site":"24 Old Burlington Street, London, W1S 3AW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/08\/2020","rem_id":"473","rem_ref":"REM10472","rem_description":"Control panel is dead and door cannot be operated electrically","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5240","rem_repair_ref":"R45669","rem_status":"Completed","rem_client":"Chelmsford Hyundai","rem_bc_ref":"27302232 ","rem_site":"109 Rainsford Road , Chelmsford, CM1 2PF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/08\/2020","rem_id":"474","rem_ref":"REM10473","rem_description":"Tidy electrics as required","rem_job":"J45815","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"MJ Surveyors","rem_bc_ref":"27306825 ","rem_site":"Hanger 19, Colerne Business Park, Colerne, Wilts, SN14 8HT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/08\/2020","rem_id":"475","rem_ref":"REM10474","rem_description":"We have complaints on noise from Copperlight carpark gate.\r\nNoise is coming from the ram that was recently replaced.\r\nPlease send someone to attend this issue.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5220","rem_repair_ref":"R45641","rem_status":"Cancelled","rem_client":"YY Management ","rem_bc_ref":"27310108 ","rem_site":"Copperlight Building, 16 Buckhold Road, London, SW18 4FY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/08\/2020","rem_id":"476","rem_ref":"REM10475","rem_description":"Door stuck open, site cannot secure ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5492","rem_repair_ref":"R46137","rem_status":"Completed","rem_client":"Vimpex Ltd","rem_bc_ref":"27321346 ","rem_site":"35 Star Lane, Great Wakering, SS3 0PJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"13\/08\/2020","rem_id":"477","rem_ref":"REM10476","rem_description":"LOCKS ON SHUTTER CLOSEST TO PEDESTRIAN DOOR ARE NOT ENGAGING \r\n\r\nALSO CLIENT WANTS COST TO FIT A RESTRICTOR TO THE PD DOOR TO PREVENT OPENING BEYIND 90 DEGREES\r\n\r\nATTENDANCE MUST BE BOOKE IN WITH DAVID 07766316900 AS SITE UNMANNED \r\n","rem_job":"J45823","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Gransden Construction","rem_bc_ref":"27367948 ","rem_site":"St Michaels Recreation Ground, Ashford Road, Tenterton, TN30 6DD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/08\/2020","rem_id":"478","rem_ref":"REM10477","rem_description":"We were contacted earlier today by the property manager of the above address advising that one of the two automated garage doors installed has stopped working\r\n\r\nThey have reset the power to the control box and undertaken a general check of the door however are unable to ascertain the issue.\r\n","rem_job":"J44590","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Rose Builders","rem_bc_ref":"27450997 ","rem_site":"Brook Hall Via Edwards Lane , Bramfield, IP19 9HN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/08\/2020","rem_id":"479","rem_ref":"REM10478","rem_description":"There are 2 issues identified here:\r\n1.\tDoor lock to store room not working\r\n2.\tConcertina door handle fallen off\r\n","rem_job":"J44437","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Construction - Thames Valley","rem_bc_ref":"1","rem_site":"Harrow Council Depot, 1 Kenmore Avenue, Harrow, HA3 8PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/08\/2020","rem_id":"480","rem_ref":"REM10479","rem_description":"DOOR STUCK OPEN AGAIN WHEEL HAS POPPED OUT ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5492","rem_repair_ref":"R46137","rem_status":"Completed","rem_client":"Vimpex Ltd","rem_bc_ref":"27464006 ","rem_site":"35 Star Lane, Great Wakering, SS3 0PJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/08\/2020","rem_id":"481","rem_ref":"REM10480","rem_description":"the rearroller door you installed recently is faulty as it keeps opening up by itself, I have had to call 5 times over the weekend and 3 times today to keep shutting it. Please attend urgently to rectify the fault urgently as the premises are insecure continuously.I am on my way to shut it again now at 7.08 pm to shut it again.\r\n20.08.20 George called today and said same thing is happening. Please attend Friday pm as he has dialysis for the morning. If engineer rings 20 minutes before getting there he will meet on site.  George 01702462377.","rem_job":"J45924","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Phoenicia Trading Co Ltd","rem_bc_ref":"27501898 ","rem_site":"723 London Road, Westcliff on Sea, SS0 9ST","rem_mileage":"3","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"19\/08\/2020","rem_id":"482","rem_ref":"REM10481","rem_description":"Further to our telephone conversation last Friday afternoon, 14 August with regard to some snagging points that have arisen with regard to the new shutter door that has been installed at The Mill, 20 Mill Street, Shipston on Stour I write as requested setting out the points of concern below as follows:\r\n\r\n1.\tLooking at the new door from outside the bolts situated in framework on the left hand side of the door are not security bolts and would be easy to undo and enable the frame to be pushed out which would allow access into the warehouse.\r\n\r\nAs requested I attach three photographs detailing the situation with regard to the bolts;\r\n\r\n2.\tAgain looking from outside the left hand pin bolt is out of alignment;\r\n\r\n3.\tThe door height adjustment on the main barrel needs correcting, it understood to be a fine adjustment and needs correcting;\r\n\r\n4.\tWhen the new roller shutter door is lowered it does not stop at the pin bolt holes but continues to concertina down \u2013 is this correct?\r\n\r\n5.\tCurrently when the pin bolts are in place the base of the door lightly pressing against the floor of the warehouse and allows storm water seepage into the building.\r\n\r\nIt is appreciated ground works have to be undertaken around the base of the door. However the question I have is that if the door was allowed to be lowered further and if the pin bolt holes were in the next shutter up this would give a firmer down presser on the door to the warehouse and presumably give greater defence against water penetration. Is this s possibility or does concertinaing the bottom shutters damage the overall structural integrity of the door?\r\n","rem_job":"J45910","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mr JJS Bosley c\/o Seccombes","rem_bc_ref":"37667423 ","rem_site":"Shipton Mill, 20 Mill Street, Shipton on Stour, Warwick, CV36 4AW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/08\/2020","rem_id":"483","rem_ref":"REM10482","rem_description":"I have got a problem with the switching gear on one of the doors - probably in the key box, it keeps tripping.\r\n\r\nAs I have not had them a year, wondered if you could send someone out.\r\n\r\nMy number 07803893777 to arrange access please call with eta once known, Charlotte is the contact\r\n","rem_job":"J44827","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ambershire Ltd","rem_bc_ref":"27780501 ","rem_site":"Easter Hall, Aythorpe Roding, Dunmow, CM6 1PE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/09\/2020","rem_id":"484","rem_ref":"REM10483","rem_description":"he sensor on the inside of the building seems to be very sensitive for people walking 6 \u2013 8 metres away but when you underneath the sensor it doesn\u2019t activate, could someone have a look at adjusting this for us?","rem_job":"J45570","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Yewdale ","rem_bc_ref":"28375705 ","rem_site":"Enterprise Way , Wickford, SS11 8DH","rem_mileage":"34","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"14\/09\/2020","rem_id":"485","rem_ref":"REM10484","rem_description":"supply and fit 4no top clips ","rem_job":"J44009","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Total Parking & Lifting Solutions Ltd","rem_bc_ref":"28708690 ","rem_site":"Molyneux Street, London, W1H 5HP","rem_mileage":"38","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"15\/09\/2020","rem_id":"486","rem_ref":"REM10485","rem_description":"Electrician to check over both car park shutters \u2013 Lower Shutter reported opening on own","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5559","rem_repair_ref":"R46242","rem_status":"Completed","rem_client":"Mount Vernon Freehold ","rem_bc_ref":"28762745 ","rem_site":"The Lodge, Mount Vernon Estates, Frognal Rise, Hampstead, NW3 6PZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/09\/2020","rem_id":"487","rem_ref":"REM10486","rem_description":"Gates closing too slowly ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5536","rem_repair_ref":"R46213","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"29465137 ","rem_site":"Queens Wharf, 2 Crisp Road, London, W6 9NE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/10\/2020","rem_id":"488","rem_ref":"REM10487","rem_description":"Following on from your installation at the above site, we have recently received some feedback from the client to say that the steel door is closing extremely fast and is extremely noisy. Is there anything that can be done to alleviate this issue?","rem_job":"J45779","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lanview","rem_bc_ref":"29998179 ","rem_site":"Jardine Street, London Road, Bracknell, RG12 9RF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/10\/2020","rem_id":"489","rem_ref":"REM10488","rem_description":"Key fits but unable to turn lock, have applied WD40 \r\n \r\nThink the viro lock is rusted shut new lock required \r\n","rem_job":"J44688","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Miss Finch","rem_bc_ref":"30479776 ","rem_site":"Beach Hut 330, Shoebury Common Road, Thorpe Bay, Southend on Sea, SS3 9HG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/10\/2020","rem_id":"490","rem_ref":"REM10489","rem_description":"Roller shutter reported screeching noise, motor recently changed under warranty.","rem_job":"J44139","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Taylor Wimpey","rem_bc_ref":"30025338 ","rem_site":"Osiers Road Car Park, Osiers Point, Wandsworth, London, SW18 1NL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/10\/2020","rem_id":"491","rem_ref":"REM10490","rem_description":"Replace faulty tube motor - existing motor to be returned to supplier for inspection.\r\nBuilders to give access","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5110","rem_repair_ref":"R45473","rem_status":"Completed","rem_client":"Lee Valley Regional Park Authority","rem_bc_ref":"30492134 ","rem_site":"Hockey and Tennis Club, Queen Elizabeth Park, Leadmill Lane, Stratford, E20 3AD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"23\/10\/2020","rem_id":"492","rem_ref":"REM10491","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5694","rem_repair_ref":"R46488","rem_status":"Completed","rem_client":"Total Parking & Lifting Solutions Ltd","rem_bc_ref":"1","rem_site":"185\/187 Golders Green, London, NW11 9BY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/10\/2020","rem_id":"493","rem_ref":"REM10492","rem_description":"Side personnel door next to roller shutter not shutting all the way.","rem_job":"J45820","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thomas Homes Ltd","rem_bc_ref":"30817340 ","rem_site":"Silver Street, Reading, RG1 2SE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/11\/2020","rem_id":"494","rem_ref":"REM10493","rem_description":"There must be an issue with the sensor on this door as we have received a accident report from a member of staff who works in the area, see below details of the report.\r\n\r\n\u201cI was unloading the lorry and when incident happened I was carrying heavy fork extensions and I did not realise that the shutter was going down, as a result I was hit in the head, no injury only a small cut and bump \u2013 shutter sensor not fit for purpose\u201d","rem_job":"J45570","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Yewdale ","rem_bc_ref":"31033865 ","rem_site":"Enterprise Way , Wickford, SS11 8DH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2020","rem_id":"495","rem_ref":"REM10494","rem_description":"Garage door \r\n\r\nNeed to fix facia to structure as this is making noise in the wind. \r\n","rem_job":"J46175","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Modular Engineering Ltd","rem_bc_ref":"31357802 ","rem_site":"319 Daws Heath Road, Benfleet, SS7 2TY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/11\/2020","rem_id":"496","rem_ref":"REM10495","rem_description":"Fire shutter casing to kitchen requires top flange fixings at each end and middle.\r\nBefore 8am or After 2.30pm\r\nContact John Fautley 07899 794677\r\n","rem_job":"J44527","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Beardwell Construction","rem_bc_ref":"31452939 ","rem_site":"Forest Hall School, Forest Road, Stansted, Mountfitchet, CM24 8TZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/11\/2020","rem_id":"497","rem_ref":"REM10496","rem_description":"New door closer fitted but door is not closing properly","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5758","rem_repair_ref":"R46598","rem_status":"Completed","rem_client":"Rendall & Rittner","rem_bc_ref":"31478616 ","rem_site":"Calico House, Southwark, London, SE1 4PN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"13\/11\/2020","rem_id":"498","rem_ref":"REM10497","rem_description":"I have received a call from Harewood Downs GC this morning and they have an issue with one of the roller shutters dropping.\r\n\r\nCan you arrange for an engineer to attend ASAP\r\n","rem_job":"J44947","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Form Workplace Solutions Ltd","rem_bc_ref":"31496372 ","rem_site":"Harewood Downs Golf Club, Cokes Lane, Buckinghamshire, HP8 4TA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/11\/2020","rem_id":"499","rem_ref":"REM10498","rem_description":"Steel door wont lock, check lock or frame.","rem_job":"J45779","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lanview","rem_bc_ref":"31701178 ","rem_site":"Jardine Street, London Road, Bracknell, RG12 9RF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/11\/2020","rem_id":"500","rem_ref":"REM10499","rem_description":"Attend and un jam curtain to fire shutter and test operation","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5268","rem_repair_ref":"R45713","rem_status":"Completed","rem_client":"The Light Bar","rem_bc_ref":"31849215 ","rem_site":"120 Finchley Road, Finchley, NW3 5HT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/12\/2020","rem_id":"501","rem_ref":"REM10500","rem_description":"Roller shutters jamming \u2013 attend with builder to resolve problem","rem_job":"J46260","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ardmore Construction","rem_bc_ref":"32531350 ","rem_site":"Marden Dairy Farm, Archers Green Lane, Tewin, SG14 2NG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/12\/2020","rem_id":"502","rem_ref":"REM10501","rem_description":"Electric Shutter To Picture Gallery  - Customer can lift off floor by 500mm - Check top clips\/limit to resolve.","rem_job":"J46349","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Embassy Joinery & Refurbishment Ltd","rem_bc_ref":"1","rem_site":"Dulwich Picture Gallery, Gallery Road, Dulwich, SE21 7AD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/12\/2020","rem_id":"503","rem_ref":"REM10502","rem_description":"  Chain Gear shutter recently installed, Chain falls off - Check tension\r\n","rem_job":"J46283","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"NOVAR ED&S ","rem_bc_ref":"33257876 ","rem_site":"15 Progress Road, Leigh on Sea, SS9 5JA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/12\/2020","rem_id":"504","rem_ref":"REM10503","rem_description":"Car Park grille recently fixed\r\n\r\nPhoto cell out of alignment , grille returns to open position .\r\n\r\nClient has re aligned twice \r\n\r\nFault code F2.1\r\n\r\nPlease call Harry prior to going, They have aper fob in their office close by .","rem_job":"J46065","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"JW Lettings t\/a John Whiteman & Co","rem_bc_ref":"32997341 ","rem_site":"Burlington Park House, Dennis Lane, Stanmore, HA7 4LA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/12\/2020","rem_id":"505","rem_ref":"REM10504","rem_description":"Fire curtain buttons pulled off \u2013 Replace as required \r\n\r\n","rem_job":"J46268","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Structuretone Ltd","rem_bc_ref":"33100726 ","rem_site":"Interxion Block C, Former Wilkes Street, London, E1 6QL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/12\/2020","rem_id":"506","rem_ref":"REM10505","rem_description":"Fault code of F2.0 to Speedoor","rem_job":"J45465","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Avanta UK","rem_bc_ref":"33177278 ","rem_site":"Brenntag UK Limited, Bilton Way Industrial Estate, Lutterworth, LE17 4JA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/01\/2021","rem_id":"507","rem_ref":"REM10506","rem_description":"the motor is making a loud noise on operation","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5673","rem_repair_ref":"R46454","rem_status":"Completed","rem_client":"Worsley Wines","rem_bc_ref":"33739354 ","rem_site":"Unit 6 Maple Avenue, Leigh on Sea, SS9 1PR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/01\/2021","rem_id":"508","rem_ref":"REM10507","rem_description":"Fire shutter is rolling up unlevel","rem_job":"J45680","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Hill Group ","rem_bc_ref":"34344873 ","rem_site":"Adj to 140 Albany Road, Southwark, SE5 0DB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/01\/2021","rem_id":"509","rem_ref":"REM10508","rem_description":"Touch up fixings and washers and scratches to casing.","rem_job":"J46275","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"34486522 ","rem_site":"Boyd Court Office and Cluroom, 101 Carslake Road, Putney Heath, SW15 3DD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/02\/2021","rem_id":"510","rem_ref":"REM10509","rem_description":"Fire Exit jammed half way but dropped and now working - Check over to find issue \u2013 Contact Caroline 07826548694","rem_job":"J45705","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Southend Borough Council","rem_bc_ref":"34905144 ","rem_site":"43 Calcutta Road, Tilbury, RM18 7QT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/02\/2021","rem_id":"511","rem_ref":"REM10510","rem_description":"Hinge has been left off sectional door ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5760","rem_repair_ref":"R46603","rem_status":"Completed","rem_client":"First Group Ltd","rem_bc_ref":"1","rem_site":"Lowestoft Engineering, Gas Works Road, Lowestoft, NR32 1UZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/02\/2021","rem_id":"512","rem_ref":"REM10511","rem_description":"roller shutter not working electrically \r\nDave the groundsman 07703 845327","rem_job":"J45823","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Gransden Construction","rem_bc_ref":"35712313 ","rem_site":"St Michaels Recreation Ground, Ashford Road, Tenterton, TN30 6DD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/02\/2021","rem_id":"513","rem_ref":"REM10512","rem_description":"the wicket door self-closing arm is rubbing on the top of the wicket door, making a squealing noise and hindering its full closure.","rem_job":"J46207","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"EH Roberts-Penet Group Ltd","rem_bc_ref":"35314097 ","rem_site":"251-255 Church Road, Benfleet, SS7 4QP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/02\/2021","rem_id":"514","rem_ref":"REM10513","rem_description":"Roller shutter installed in July is juddering on operation \r\nContact Jim 07735 743810","rem_job":"J45538","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Thames & Newcastle Ltd","rem_bc_ref":"35400142 ","rem_site":"31-33 Dollis Avenue, Finchley, N3 1BY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/02\/2021","rem_id":"515","rem_ref":"REM10514","rem_description":"Contact George Flat 3 - Investigate electrical fault F1.4 with shutter that occurs in wet weather and also shutter not being level\r\nCheck sensors, wiring, brake","rem_job":"J41781","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ford Homes Ltd","rem_bc_ref":"37933459 ","rem_site":"Chalk Place, Thaxted Road, Saffron Walden, CB11 3BY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/02\/2021","rem_id":"516","rem_ref":"REM10515","rem_description":"Recently installed shutter is stuck open ","rem_job":"J46435","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Swann Construction Group Ltd","rem_bc_ref":"35654396 ","rem_site":"Unit B4 Staplehurst Lodge Industrial Centre, Staplehurst Rd, Sittingbourne, ME10 1XP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/02\/2021","rem_id":"517","rem_ref":"REM10516","rem_description":"The door has had a few fault codes come up bur with the door opened and closed and the codes are able to reset but now the unit will not reset. This door has only been in use since January 2021 so we need an engineer to check the whole system and repair as needed. We are presuming there is no charge for this as it should be under warranty. The Door was installed for Morris and Blunt as part of the new barn build.\r\nBernie Crisp\r\nBasingstoke and Deane Borough Council\r\nPhone\r\n0778 8866553 01256 845600\r\nEmail\r\nBernard.crisp@basingstoke.gov.uk","rem_job":"J46434","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Morris and Blunt","rem_bc_ref":"1","rem_site":"Down Grange Sports Facility, Pack Lane, Basingstoke, RG22 5SN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/02\/2021","rem_id":"518","rem_ref":"REM10517","rem_description":"Check over operation and photo cell","rem_job":"J46300","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Abode Consultancy","rem_bc_ref":"35841118 ","rem_site":"Union Park , Packet Boat Lane Ltd, Cowley, Uxbridge , London, UB8 2BZ ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/02\/2021","rem_id":"519","rem_ref":"REM10518","rem_description":"Key switch not working or fire alarm dropping shutter ","rem_job":"J45702","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rydon Maintenance Ltd","rem_bc_ref":"36057696 ","rem_site":"Ashton Court, 254-256 Camden Road, London, NW1 9HF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/03\/2021","rem_id":"520","rem_ref":"REM10519","rem_description":"Investigate intermittent fault to top sensors.\r\n\r\nContact Ray Hall 07973329028\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5945","rem_repair_ref":"R46889","rem_status":"Completed","rem_client":"Wardian London","rem_bc_ref":"36483705 ","rem_site":"1-2 Ward Place, Marsh Wall, London, E14 9TP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/03\/2021","rem_id":"521","rem_ref":"REM10520","rem_description":null,"rem_job":null,"rem_service":"1068","rem_service_ref":"S46981","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Benenden Hospital Limited","rem_bc_ref":"1","rem_site":"Goddards Green Road, Benenden, Cranbrook, TN17 4AX","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"10\/03\/2021","rem_id":"522","rem_ref":"REM10521","rem_description":"Alfie from Weston homes has reported that one of the locks on the shutters is not engaging \r\n\r\nCan you get someone to call in to adjust \r\n","rem_job":"J44897","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Weston Homes PLC","rem_bc_ref":"36879465 ","rem_site":"Springfield Park, Maidstone, ME14 2LE","rem_mileage":"25","rem_category":"Supply\/Install","rem_time":"03:26"},{"rem_date":"12\/03\/2021","rem_id":"523","rem_ref":"REM10522","rem_description":"Attend and touch up scratches to fire shutter","rem_job":"J46673","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"37138827 ","rem_site":"1-32 Rambler Close, London, SW16 1RX","rem_mileage":"11","rem_category":"Supply\/Install","rem_time":"02:00"},{"rem_date":"12\/03\/2021","rem_id":"524","rem_ref":"REM10523","rem_description":"Attend and touch up scratches to fire shutter","rem_job":"J46275","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"37139511 ","rem_site":"Boyd Court Office and Cluroom, 101 Carslake Road, Putney Heath, SW15 3DD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/03\/2021","rem_id":"525","rem_ref":"REM10524","rem_description":"Small Speedoor has safe edge issue fault code F2.5\r\nContact Lak 07973 779668","rem_job":"J45465","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Avanta UK","rem_bc_ref":"37459536 ","rem_site":"Brenntag UK Limited, Bilton Way Industrial Estate, Lutterworth, LE17 4JA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/04\/2021","rem_id":"526","rem_ref":"REM10525","rem_description":"I\u2019ve an electric shutter that was only just put in last Oct and it has stopped the control panel has the Asset reference no 46328. It\u2019s not an emergency so early next week would be great.","rem_job":"J46328","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Stringfellows","rem_bc_ref":"38261827 ","rem_site":"16-19 Upper St Martins Lane, Covent Garden, WC2H 9EF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/04\/2021","rem_id":"527","rem_ref":"REM10526","rem_description":"Yellow Shutter - replacement tube motor under warranty","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6036","rem_repair_ref":"R47090","rem_status":"Completed","rem_client":"A C S Aviation Industries Ltd","rem_bc_ref":"38460156 ","rem_site":"1 Swinbourne Drive , Essex,  Braintree, CM7 2YP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/04\/2021","rem_id":"528","rem_ref":"REM10527","rem_description":"Check over locks to steel door ","rem_job":"J46356","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Westmade Ltd","rem_bc_ref":"38327573 ","rem_site":"Bournemouth Hospital, Castle Lane East, Bournemouth, Dorset, BH7 7DW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/04\/2021","rem_id":"529","rem_ref":"REM10528","rem_description":"The motorised fire shutter you repaired a few weeks ago closed  without reason?\r\nThis has happened twice now and the door is now out of action and clamped in the open position.\r\nCan you have someone have a look at it as a matter of urgency\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6062","rem_repair_ref":"R47132","rem_status":"Completed","rem_client":"Turner Packaging","rem_bc_ref":"39140704 ","rem_site":"Unit 42 West Horndon Ind Est, Brentwood, CM13 3HW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/04\/2021","rem_id":"530","rem_ref":"REM10529","rem_description":"Car park shutter is opening of its own accord ","rem_job":"J46584","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Marlborough House (Chelmsford) Ltd","rem_bc_ref":"39286482 ","rem_site":"Royal Bank of Canada Headquarters , 100 Bishopgate , London, EC2M 1GT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/05\/2021","rem_id":"531","rem_ref":"REM10530","rem_description":"top sensor out of alinement on car park shutter","rem_job":"J46608","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Heronslea Group Ltd","rem_bc_ref":"40557315 ","rem_site":"12 Watford Road, Radlett, WD7 8LD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/05\/2021","rem_id":"532","rem_ref":"REM10531","rem_description":"Fault code F1.2 shutter stuck open ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6123","rem_repair_ref":"R47221","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"40640518 ","rem_site":"The Icon, Southernhay, Basildon , SS14 1FH","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"13\/05\/2021","rem_id":"533","rem_ref":"REM10532","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6128","rem_repair_ref":"R47227","rem_status":"Completed","rem_client":"Kier Construction - Thames Valley","rem_bc_ref":"1","rem_site":"Harrow Council Depot, 1 Kenmore Avenue, Harrow, HA3 8PG","rem_mileage":"2","rem_category":"Repair","rem_time":"02:10"},{"rem_date":"13\/05\/2021","rem_id":"534","rem_ref":"REM10533","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6084","rem_repair_ref":"R47165","rem_status":"Completed","rem_client":"Total Parking & Lifting Solutions Ltd","rem_bc_ref":"1","rem_site":"Mayfair Park Residences, 18C Curzon Street, London, W1J 7SX","rem_mileage":"34","rem_category":"Repair","rem_time":"03:10"},{"rem_date":"17\/05\/2021","rem_id":"535","rem_ref":"REM10534","rem_description":"Door closer leaking oil on steel door \u2013 replace as required","rem_job":"J47068","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Wilson Construction ","rem_bc_ref":"40910721 ","rem_site":"Zambelis Factory, cutlers road , South Woodham Ferrers, CM3 5WA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/05\/2021","rem_id":"536","rem_ref":"REM10535","rem_description":"During a fire alarm test yesterday the shutter opened as it should but it pulled the bottom bar out of the guide and is now lodged on top of the barrel.","rem_job":"J46437","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ISG","rem_bc_ref":"41005293 ","rem_site":"25 North Colonnade, Canary Wharf, London, E14 5HS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/05\/2021","rem_id":"537","rem_ref":"REM10536","rem_description":"receiver not working  ","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"41046684 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/06\/2021","rem_id":"538","rem_ref":"REM10537","rem_description":"Fascia's rubbing on laths on 2 Garage doors \u2013 needs extra fixing in middle of fascia.\r\n\r\nContact Alex 07817 592503\r\n","rem_job":"J46786","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Alex Archer","rem_bc_ref":"41966052 ","rem_site":"Limetree House, 2 Adare Close, Great Dunmow, CM6 2AP","rem_mileage":"31","rem_category":"Supply\/Install","rem_time":"02:40"},{"rem_date":"04\/06\/2021","rem_id":"539","rem_ref":"REM10538","rem_description":"Following recent service S47342 the shutter would not come down and kept jamming \u2013 Contact Terry 07590053479","rem_job":null,"rem_service":"1154","rem_service_ref":"S47342","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"AJR Eco Ltd","rem_bc_ref":"41842081 ","rem_site":"Atwell Export,  St. Michael , Barbados, -","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"04\/06\/2021","rem_id":"540","rem_ref":"REM10539","rem_description":"Auto door into Harrow Parking door number D0-022. It\u2019s the one with the sensors on, it does fully engage when closing so does not lock\r\n\r\nContact Mark 07791 719631\r\n","rem_job":"J45213","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Facilities Services Ltd","rem_bc_ref":"41843175 ","rem_site":"Harrow Council Depot, 1 Kenmore Avenue, Harrow, HA3 8PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/06\/2021","rem_id":"541","rem_ref":"REM10540","rem_description":"Steel Door \u2013 The closer bracket fixing the top arm to the door frame could maybe go 5mm higher but it seems to me that there is quite a bit of vertical play in the action of the arms even though all the screws are tight and rubbing on door leaf.  Contact Wilson 07768 696291","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5416","rem_repair_ref":"R45964","rem_status":"Completed","rem_client":"Falkland Cricket Club Limited","rem_bc_ref":"41960140 ","rem_site":"Enborne Street, Newbury, Berkshire, RG14 6TW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/06\/2021","rem_id":"542","rem_ref":"REM10541","rem_description":"You installed a roller shutter for us at 80 Charlotte Street on 22 April, (reference number above) but the power has only just been turned on. When we have tried to operate the shutter, the motor can be heard to be working but the shutter does not come down.\r\nCan you please arrange for an engineer to attend as soon as possible but no later than Friday this week to repair or commission the roller shutter?\r\n","rem_job":"J46959","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thorpes Joinery","rem_bc_ref":"42046977 ","rem_site":"Boston Consulting Group, 80 Charlotte Street, London, W1T 4QS","rem_mileage":"38","rem_category":"Supply\/Install","rem_time":"04:00"},{"rem_date":"14\/06\/2021","rem_id":"543","rem_ref":"REM10542","rem_description":"As you know we are using the original silver shutter here at Fresh Wharf as it is more reliable than the slatted front shutter. \r\n\r\nI have been in communication with Paul concerning the effectiveness of the shutters. \r\n\r\nIt is important that we get this situation rectified as soon as possible as we are now starting to experience issues with the silver shutter. Our site is not manned 24\/7 and I don\u2019t want to inconvenience the residents when I\u2019m not here. \r\n\r\nI have attached my call outs doc which details the issues so far with the shutters. \r\n\r\nCan you arrange for Paul to come to site to progress this further?\r\n","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"42344010 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"8","rem_category":"Supply\/Install","rem_time":"03:00"},{"rem_date":"17\/06\/2021","rem_id":"544","rem_ref":"REM10543","rem_description":"Samuel would like both shutters to be wired in correctly to the fused spurs (without a plug) Change the key switches to flush mounts (Lawrence has already sent these to Samuel) Remove one control panel and move to the other side of the shutter above the ceiling.\r\nConduit is already in the walls to feed the cables down discreetly.\r\n","rem_job":"J46812","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ESH Construction","rem_bc_ref":"42580795 ","rem_site":"New Health Centre (North Moor House), North Moor Road (Off Darlington Rd), Northallerton, DL6 2XB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/06\/2021","rem_id":"545","rem_ref":"REM10544","rem_description":"PVC strips are too long and over lapping on floor catching on fork lift","rem_job":"J47244","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RigLift UK Ltd","rem_bc_ref":"42708680 ","rem_site":"Richmer Road, Erith, Kent, DA8 2HN","rem_mileage":"37","rem_category":"Supply\/Install","rem_time":"03:30"},{"rem_date":"07\/07\/2021","rem_id":"546","rem_ref":"REM10545","rem_description":"Move control panel to low level \r\n\r\nInstall chain extensions to motor   6000 mm of chain required. \r\n\r\nInstall manual override extensions\r\n\r\nTighten loose bolt on right hand guide \r\n","rem_job":"J46762","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Essex Marina ","rem_bc_ref":"43796640 ","rem_site":"Essex Marina , Wallasea Island , Wallasea, SS4 2HF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/07\/2021","rem_id":"547","rem_ref":"REM10546","rem_description":"The shutter does not reach the floor as this is a fire shutter for the main school kitchen","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6221","rem_repair_ref":"R47416","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"44125926 ","rem_site":"East Sheen Primary School, Upper Richmond Road , London, SW14 8ED","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/07\/2021","rem_id":"548","rem_ref":"REM10547","rem_description":"Locks do not line up properly ","rem_job":"J46523","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Edmund de Waals Studio","rem_bc_ref":"44126326 ","rem_site":"Unit 3, 1-7 Ernest Avenue, London, SE27 0DQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/07\/2021","rem_id":"549","rem_ref":"REM10548","rem_description":"Roller 24 to take down fix facia and refix shutter ","rem_job":"J47097","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Brentwood School","rem_bc_ref":"1","rem_site":"Middleton Hall Lane, Brentwood, CM15 8EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/07\/2021","rem_id":"550","rem_ref":"REM10549","rem_description":"Door closer not working on ETC49 steel door ","rem_job":"J46116","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"CBRE Managed Services Ltd","rem_bc_ref":"44224834 ","rem_site":"MOD Shoeburyness, Blackgate Road, Southend on Sea, SS3 9SR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/07\/2021","rem_id":"551","rem_ref":"REM10550","rem_description":"We have the following concerns:\r\n- Upon operating the roller shutter it makes a very strong noise and it also does not appear to go up all the way. It is unclear to us whether the clattering \/ juddering operation is normal for this unit or indicates a fault or poor installation. \r\n- When the fire alarm was tested, it also appeared that the roller shutter did not go down automatically. At the moment, the shutter has been blocked to a certain level, from which point it will not roll up any further. We do not know or understand who instructed this and why it was needed. \r\n- The shutter metal curtain appears to have been scratched and poorly touched up during installation. \r\n","rem_job":"J47298","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"P A Finlay & Co Ltd","rem_bc_ref":"44664211 ","rem_site":"Hampton Wick , Bennet Close, Hampton Wick, KT1 4AT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/07\/2021","rem_id":"552","rem_ref":"REM10551","rem_description":"We have water ingress under 1 of the roller shutter doors on unit 6 (Howdens) in Block 2. It appears that the rubber seal is slightly twisted which may be the factor in this.","rem_job":"J46873","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Inner London Group","rem_bc_ref":"48980589 ","rem_site":"Blocks 1,2 & 3, Thamesview 130 Business Park, Canvey Island, =","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/08\/2021","rem_id":"553","rem_ref":"REM10552","rem_description":"Bar Rosso Lounge Curtain out of alignment,  curtain  failed to drop to floor,  curtain snagged at different pinch points.","rem_job":"J46855","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Bentley Rowe","rem_bc_ref":"45089164 ","rem_site":"Butlins, Bognor Regis, PO21 1JJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/08\/2021","rem_id":"554","rem_ref":"REM10553","rem_description":"Front shutter is not working again ","rem_job":"J46801","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thornton Partnership Ltd","rem_bc_ref":"45172485 ","rem_site":"3-5 Rathbone Place, London, W1T 1HJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/08\/2021","rem_id":"555","rem_ref":"REM10554","rem_description":"Fire curtains did not come down on fire test.  Emergency callout.","rem_job":"J46955","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RG Carter Limited","rem_bc_ref":"45349362 ","rem_site":"City College, Ipswich Road, Norwich, NR2 2LJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/08\/2021","rem_id":"556","rem_ref":"REM10555","rem_description":"Temporary shutter wont lift showing code F1.3. Call Ben he will meet you on site 07917966195\r\nCar Park Temporary Shutter\r\nSite Address - 3a Fresh Wharf Estate, Highbridge Road, Barking IG11 7BP","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"1","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/08\/2021","rem_id":"557","rem_ref":"REM10556","rem_description":"Following the fitting of the springs a cable is hanging loose and they don't want to use the door in case it gets stuck.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6303","rem_repair_ref":"R47547","rem_status":"Completed","rem_client":"Southend Audi","rem_bc_ref":"45862073 ","rem_site":"Claydons Lane, Rayleigh, SS6 7UQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/08\/2021","rem_id":"558","rem_ref":"REM10557","rem_description":null,"rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"1","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/08\/2021","rem_id":"559","rem_ref":"REM10558","rem_description":"Can you as a matter of utmost urgency get an engineer to check the outer shutter and if it is in full working order reinstate it back into service . ","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"45705429 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/08\/2021","rem_id":"560","rem_ref":"REM10559","rem_description":"fault showing on shutter","rem_job":"J47156","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"FBS Motor Salvage","rem_bc_ref":"45721106 ","rem_site":"Wharf Road, Stanford Le Hope, SS17 0BZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/08\/2021","rem_id":"561","rem_ref":"REM10560","rem_description":"We have a problem with the shutter where it won't come down past a certain height without one of us climbing up and pushing a pin back in so it goes into the guide rail. ","rem_job":"J46819","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Full Works Ltd","rem_bc_ref":"45943590 ","rem_site":"22 Parkside, Potters Way, Southend-on-Sea, SS2 5SJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/08\/2021","rem_id":"562","rem_ref":"REM10561","rem_description":"We are getting message E 1.2 on display.\r\n\r\nI\u2019ve got booklet, Paul left it for us but we\u2019re struggling to resolve E 1.2 error by ourselves.\r\n\r\nPlease pass my mobile to engineer 07392 319 499","rem_job":"J46190","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Redrow Homes Ltd","rem_bc_ref":"46065992 ","rem_site":"Block G Colindale Avenue, Colindale, London, NW9 5HU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/08\/2021","rem_id":"563","rem_ref":"REM10562","rem_description":"Shutter comes down but wont go up.","rem_job":"J47204","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Steve Solly","rem_bc_ref":"46018756 ","rem_site":"265 Maplin Way, Southend-on-Sea , SS1 3NX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/09\/2021","rem_id":"564","rem_ref":"REM10563","rem_description":"Manual shutter is not opening properly ","rem_job":"J46066","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lincoln Refurbishments","rem_bc_ref":"55779470 ","rem_site":"Millwater, Riverside Thorn End, Bucks, SL8 5EB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/09\/2021","rem_id":"565","rem_ref":"REM10564","rem_description":"Out front gate barriers are not closing, we had an engineer here at the beginning of the week working on them, a new timer was fitted, can you please advise","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6442","rem_repair_ref":"R47762","rem_status":"Completed","rem_client":"Carrs Flour Mills Ltd","rem_bc_ref":"47209787 ","rem_site":"Maldon Mill, Station Road, Maldon, CM9 4LQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/09\/2021","rem_id":"566","rem_ref":"REM10565","rem_description":" \r\nAttend site to supply & fit PCB and solenoid and commission doors \r\n","rem_job":"J45067","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ISG Ltd","rem_bc_ref":"47376502 ","rem_site":"Regent Arcade Shopping Centre, 22 Regent Street, Cheltenham, GL50 1JZ","rem_mileage":"145","rem_category":"Supply\/Install","rem_time":"05:00"},{"rem_date":"16\/09\/2021","rem_id":"567","rem_ref":"REM10566","rem_description":"Repair or replace a keyswitch","rem_job":"J46496","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Bloor Homes","rem_bc_ref":"47605360 ","rem_site":"Sandhurst Gardens, High Street, Berkshire, GU47 8DX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/09\/2021","rem_id":"568","rem_ref":"REM10567","rem_description":"Powdercoat 16no laths ","rem_job":"J47156","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"FBS Motor Salvage","rem_bc_ref":"50527384 ","rem_site":"Wharf Road, Stanford Le Hope, SS17 0BZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/10\/2021","rem_id":"569","rem_ref":"REM10568","rem_description":"To attend site, level up all curtains and remove 1 head box and pack it out","rem_job":"J46955","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RG Carter Limited","rem_bc_ref":"48442711 ","rem_site":"City College, Ipswich Road, Norwich, NR2 2LJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/10\/2021","rem_id":"570","rem_ref":"REM10569","rem_description":"Pedestrian door not closing properly.  Door to binstore at 46-70","rem_job":"J47102","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"L & Q ","rem_bc_ref":"48642715 ","rem_site":"1St Block- 43-70, 2nd Block 71-126, Dove Hail Place, Lawrence Road, London, N15 4FX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/10\/2021","rem_id":"571","rem_ref":"REM10570","rem_description":"Replacement 24v edge and light curtain required ","rem_job":"J46147","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Taylor Wimpey","rem_bc_ref":"48749289 ","rem_site":"Linton Fuels, Osiers Road, Wandsworth, SW18 1NR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/10\/2021","rem_id":"572","rem_ref":"REM10571","rem_description":"You recently fitted us 2 new roller doors at Adderley Green depot, one of them is now beginning to stock when we try to close them, could you please arrange for an engineer to attend the depot to try and fix , we have a serial number on the door \r\n46683-1\r\n","rem_job":"J46683","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"First Group Ltd","rem_bc_ref":"48980828 ","rem_site":"First Potteries , Dividy Road , Adderley Green, Stoke on Trent , ST3 5YY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/10\/2021","rem_id":"573","rem_ref":"REM10572","rem_description":"Manual shutter , cannot raise the shutter as the lock seems to be sticking \r\n\r\nI believe we changed the lock a couple of months ago , sounds like the bolt is not fully retracking \r\n","rem_job":"J44897","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Weston Homes PLC","rem_bc_ref":"48981943 ","rem_site":"Springfield Park, Maidstone, ME14 2LE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2021","rem_id":"574","rem_ref":"REM10573","rem_description":"We need swap a faulty Ellard 50nm tube motor for an Ellard 100nm motor.\r\n\r\n","rem_job":"J47778","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"49217755 ","rem_site":"Units 2& 3 Llewelyns Courtyard, Maesquare Road, Ammanford, SA18 2HQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2021","rem_id":"575","rem_ref":"REM10574","rem_description":"Supply 2 x steel plates to fix to sectional end panel, then refix hinge to new steel plate.\r\nIdentify the cause of the hinges under-strain. Might need adjusting to stop so much pressure on hinges.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"5989","rem_repair_ref":"R46985","rem_status":"Completed","rem_client":"Berlin Packaging UK","rem_bc_ref":"54929377 ","rem_site":"14 Lady Lane Industrial Estate, Hadleigh, Ipswich, IP7 6BQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/10\/2021","rem_id":"576","rem_ref":"REM10575","rem_description":"To attend site and touch up shutter RAL 5012","rem_job":"J46946","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"T H Kenyon PLC","rem_bc_ref":"49679410 ","rem_site":"Divine Saviour RC Primary School, 54 Broomfield Rise, Abbots Langley, WD5 0HQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/10\/2021","rem_id":"577","rem_ref":"REM10576","rem_description":"Have an engineer on site to review the issues raised (not working) regarding the recently installed shutter on level 4. \r\n\r\nOur main point of contact on site is Thorpes site manager Dennis Smith \u2013 07810 504 522.\r\n","rem_job":"J47579","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thorpes Joinery","rem_bc_ref":"49909091 ","rem_site":"80 Charlotte Street, London, W1T 4QS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/10\/2021","rem_id":"578","rem_ref":"REM10577","rem_description":"Mark has reported that the key switch seems faulty. when they try and open the shutter it stops and starts, he would like us to investigate this. ","rem_job":"J47610","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Barnes Interiors Limited","rem_bc_ref":"1","rem_site":"Chelmer Valley High School, Court Road, Broomfield, CM1 7ER","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/10\/2021","rem_id":"579","rem_ref":"REM10578","rem_description":"Engineer and electrical team to attend to look at asset 10407-11824 (door 4) - no power getting to door. May need new motor\r\nPaul Marsh to pop in as ST said it may need a motor, we are not charging for this visit.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6594","rem_repair_ref":"R48029","rem_status":"Completed","rem_client":"Lee Valley Regional Park Authority","rem_bc_ref":"50013826 ","rem_site":"Hockey and Tennis Club, Queen Elizabeth Park, Leadmill Lane, Stratford, E20 3AD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/11\/2021","rem_id":"580","rem_ref":"REM10579","rem_description":"Attend to replace glass panel in pedestrian door","rem_job":"J47608","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Carrs Flour Mills Ltd","rem_bc_ref":"50525902 ","rem_site":"Maldon Mill, Station Road, Maldon, CM9 4LQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/11\/2021","rem_id":"581","rem_ref":"REM10580","rem_description":"Sectional door fitted in January this ear showing fault code F1.4","rem_job":"J46523","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Edmund de Waals Studio","rem_bc_ref":"50691344 ","rem_site":"Unit 3, 1-7 Ernest Avenue, London, SE27 0DQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2021","rem_id":"582","rem_ref":"REM10581","rem_description":"Shutter jolting when being closed ","rem_job":"J47778","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"50740677 ","rem_site":"Units 2& 3 Llewelyns Courtyard, Maesquare Road, Ammanford, SA18 2HQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/11\/2021","rem_id":"583","rem_ref":"REM10582","rem_description":"Further to your recent installation at the above school, our client has requested that the battery backup unit be moved to a more suitable location. \r\nAt present it is an obstruction as the staff need to walk around their desks.\r\nThe client has asked that it is relocated on the same wall, but as high and as far right as possible, out of harms way and that we reinstate their white board where the battery backup pack is currently positioned.\r\n","rem_job":"J47648","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Barnes Interiors Limited","rem_bc_ref":"50950497 ","rem_site":"Thurstable School, Maypole Road, Tiptree, Colchester, CO5 0EW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/11\/2021","rem_id":"584","rem_ref":"REM10583","rem_description":"Straighten the fire shutter & curtain recently installed \u2013 you can see in this photo that the shutter has dropped on one side","rem_job":"J47234","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"We Are BW","rem_bc_ref":"50901936 ","rem_site":"Institution of Engineering and Technology, Michael Faraday House, Stevenage, SG1 2UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/11\/2021","rem_id":"585","rem_ref":"REM10584","rem_description":"Attend site and repair the key switch. Take a replacement just in case.\r\n\r\n","rem_job":"J47774","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"P Woods Construction","rem_bc_ref":"51081339 ","rem_site":"School Road, Runcton Holme, Kings Lynn, PE33 0EL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/11\/2021","rem_id":"586","rem_ref":"REM10585","rem_description":"Door not responding electronically ","rem_job":"J47531","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Antec International Limited","rem_bc_ref":"51508146 ","rem_site":"Windham Rd, Chilton Ind Est, Sudbury, CO10 2XD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/11\/2021","rem_id":"587","rem_ref":"REM10586","rem_description":"There is an issue with the rear roller shutter in Unit 12, it is stuck in the down position and will not go up either via the key switch or manual winder\r\nThe winding key appears to be stuck in the hole","rem_job":"J47676","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Bulb Interiors Ltd","rem_bc_ref":"51511292 ","rem_site":"Unit 12 Chertsey Business Park, Hanworth Lane, Surrey, KT16 9LL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/12\/2021","rem_id":"588","rem_ref":"REM10587","rem_description":"The shutter is working intermittently ","rem_job":"J47899","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"52421276 ","rem_site":"Howden Joinery  , Unit 12 Stafford Industrial Estate, Hillman Close, Hornchurch, RM11 2SJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/12\/2021","rem_id":"589","rem_ref":"REM10588","rem_description":"\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6517","rem_repair_ref":"R47889","rem_status":"Cancelled","rem_client":"Places Leisure","rem_bc_ref":"1","rem_site":"Latchmere Leisure Centre, Burns Road , Battersea , SW11 5AD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"13\/12\/2021","rem_id":"590","rem_ref":"REM10589","rem_description":"\r\nAs previously raised the Fire Curtain to the Front entrance has come out of the guiding rail.\r\n\r\nWe have PC tomorrow and this will be a defect\/snag that must be rectified urgently for Building Control.\r\n\r\nCan you please send out an emergency call out for an engineer to attend site and rectify \u2013 contact will be Martin Shields or Eddie Duffy.","rem_job":"J47234","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"We Are BW","rem_bc_ref":"52525764 ","rem_site":"Institution of Engineering and Technology, Michael Faraday House, Stevenage, SG1 2UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/12\/2021","rem_id":"591","rem_ref":"REM10590","rem_description":"We are required to change the motor and take a RSBOA safety brake just in case\r\n\r\nIt's an Ellard 100nm motor \r\n","rem_job":"J47899","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"52883680 ","rem_site":"Howden Joinery  , Unit 12 Stafford Industrial Estate, Hillman Close, Hornchurch, RM11 2SJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/12\/2021","rem_id":"592","rem_ref":"REM10591","rem_description":"Dents to shutter","rem_job":"J47234","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"We Are BW","rem_bc_ref":"52888586 ","rem_site":"Institution of Engineering and Technology, Michael Faraday House, Stevenage, SG1 2UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/12\/2021","rem_id":"593","rem_ref":"REM10592","rem_description":"The client has reported that one of the shutters is jamming and wont close","rem_job":"J47445","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"New Era Technology ","rem_bc_ref":"52921076 ","rem_site":"Keypoint , 17-23 High Street, Slough, SL1 1DY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/01\/2022","rem_id":"594","rem_ref":"REM10593","rem_description":"please investigate urgently, alarm sounds like a squawking bird?\r\nGround floor behind main stair. \r\nthe college have now raised the curtains and power has been restored.\r\nHowever, the large curtain on the upper ground floor has not re-seated correctly, which is the same issue as occurred before Christmas\r\n","rem_job":"J46955","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RG Carter Limited","rem_bc_ref":"53680840 ","rem_site":"City College, Ipswich Road, Norwich, NR2 2LJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/01\/2022","rem_id":"595","rem_ref":"REM10594","rem_description":"To install the outstanding laths, needs end locks and top clip as well","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6350","rem_repair_ref":"R47623","rem_status":"Completed","rem_client":"Edenbridge Cricket Club","rem_bc_ref":"124445950 ","rem_site":"Blossoms Park, Mill Hill, Edenbridge, TN8 5DA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/01\/2022","rem_id":"596","rem_ref":"REM10595","rem_description":"We need to return to site and install a door stop and replace the battery back up.","rem_job":"J48072","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ruggles & Jeffery","rem_bc_ref":"54402535 ","rem_site":"Halifax Bank, 84-86 High Road, Illford, IG1 1BU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/01\/2022","rem_id":"597","rem_ref":"REM10596","rem_description":"Roller shutter not lining and the up button is not functional","rem_job":"J47338","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Carlton Kitchens","rem_bc_ref":"55242936 ","rem_site":"Units 4 & 5 Craftsman Square, Temple Farm Industrial Estate, Sutton Road, Southend on Sea, SS2 5RH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/01\/2022","rem_id":"598","rem_ref":"REM10597","rem_description":"Door furniture additions required (Parts are under J47347)  Take white and light grey mastic as well\r\n\u2022\tSeal around the frames in matching silicone\r\n\u2022\tReplace the door handles on the Boutique Door. Push plate going in and Pull handle to exit (Matching the supplied door to the stairs. )\r\n\u2022\tBlanking plates for existing handles (Which are to be removed)  Need a size\r\n\u2022\tRe Hang \/ Adjust door to Boutique, currently scraping the floor. \r\n\u2022\tReplace thumb turn on the small door at the rear of the boutique with a key lock. \r\n\u2022\tAdjust door closers as the doors aren\u2019t closing consistently\r\n","rem_job":"J47347","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"John Steele Ltd","rem_bc_ref":"62815466 ","rem_site":"45 Britton Street, London, EC1M 5NA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/01\/2022","rem_id":"599","rem_ref":"REM10598","rem_description":"Return to site to re-fix outside left photo cell to auto gate \r\nAlso asset 11103-12790 - fire curtain is out of guides on inside left - needs re-fitting into guides and test operation ","rem_job":null,"rem_service":"1478","rem_service_ref":"S48508","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"54957121 ","rem_site":"Key Bridge House LLP, C\/O Y&Y Management Ltd, 1 Exchange Gardens , Keybridge, SW8 1BG","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"01\/02\/2022","rem_id":"600","rem_ref":"REM10599","rem_description":"Speed door will open but is not coming down properly\r\n\r\nSite contact Dave 07711 370378","rem_job":"J47237","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Berry Global ","rem_bc_ref":"55043247 ","rem_site":"Blackwater Trading Estate, The Causeway, Heybridge, Maldon, CM9 4GG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/02\/2022","rem_id":"601","rem_ref":"REM10600","rem_description":"Monday is to look at the shutters on Block J one with the intermitting fault and one that is half down (stuck)\r\nBoth Stack Grilles","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"55230554 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/02\/2022","rem_id":"602","rem_ref":"REM10601","rem_description":"They are have trouble closing and locking the door. I was onsite the other week and also had difficulty closing the door. \r\n \r\n","rem_job":"J46450","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Volker Fitzpatrick Ltd","rem_bc_ref":"61791245 ","rem_site":"Qinetiq, Shoeburyness, SS3 9SR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/02\/2022","rem_id":"603","rem_ref":"REM10602","rem_description":"check wiring issues on shutters and move the dented lath to of shutter","rem_job":"J47802","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Classic Builders","rem_bc_ref":"61881902 ","rem_site":"Benson Parish Hall, Sunnyside, Benson, OX10 6LZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/02\/2022","rem_id":"604","rem_ref":"REM10603","rem_description":"The roller shutter recently relocated by Guardian doors has become stuck in the open position.  It looks like it has got tangled within itself, at one point the shutter boxing seemed to expand & come away from the wall but then popped back ","rem_job":"J47825","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Apollo Interiors","rem_bc_ref":"55769460 ","rem_site":"135 Masons Hill, Bromley, BR2 9HT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/02\/2022","rem_id":"605","rem_ref":"REM10604","rem_description":"I\u2019ve had a call from site advising there is an issue with the alumnium roller shutter on the mezzanine.","rem_job":"J48027","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"B5 Construction Ltd","rem_bc_ref":"56238389 ","rem_site":"Ryder Close, Cadley Hill Industrial Estate, Swadlincote, DE11 9EU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/03\/2022","rem_id":"606","rem_ref":"REM10605","rem_description":"Nigel from Unitruc called and reported that the shutter is getting caught on the new guide and stopping.  \r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6908","rem_repair_ref":"R48639","rem_status":"Completed","rem_client":"Unitruc","rem_bc_ref":"57352377 ","rem_site":"Fleet House, Vanguard Way, Shoeburyness, SS3 9QY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/03\/2022","rem_id":"607","rem_ref":"REM10606","rem_description":"We have been contacted by 25NC advising that the pedestrian fire exit door next to roller shutter is not closing properly\r\nCan you arrange for an engineer to attend site asap.  Naturally if the operational issue has been caused by operator error please show this to a member of the building management team before rectifying, and conversely if it is a defect still advise the building management team and resolve etc.","rem_job":"J46437","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ISG Ltd ","rem_bc_ref":"58115654 ","rem_site":"25 North Colonnade, Canary Wharf, London, E14 5HS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/03\/2022","rem_id":"608","rem_ref":"REM10607","rem_description":"The garage remotes open the shutter but do not close it. We have checked and cannot find a wiring issue; please can you advise upon this or have someone attend to inspect?","rem_job":"J47314","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Quintas Homes","rem_bc_ref":"57399261 ","rem_site":"4 Pynnacles Close, Stanmore, HA7 4AF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/03\/2022","rem_id":"609","rem_ref":"REM10608","rem_description":"Fix better the infrared reader next to the gate, it is flimsy, causing occasional breakdowns. May need more fixings.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6909","rem_repair_ref":"R48642","rem_status":"Completed","rem_client":"Redrow Homes Ltd","rem_bc_ref":"57485954 ","rem_site":"Block G Colindale Avenue, Colindale, London, NW9 5HU","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/03\/2022","rem_id":"610","rem_ref":"REM10609","rem_description":"The garage shutter has packed up again","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6917","rem_repair_ref":"R48653","rem_status":"Completed","rem_client":"Engel Jacobs","rem_bc_ref":"57568375 ","rem_site":"Chancellor Court, 114 Regents Park Road, London, N3 3JG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/03\/2022","rem_id":"611","rem_ref":"REM10610","rem_description":"Reported fault: The roller shutter to car park area following reports of residents not being able to enter \/ exit. It is not responding to fob control or the manual control on the inside. It is reported to be showing error on the panel.","rem_job":"J47169","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Evi Group","rem_bc_ref":"1","rem_site":"Copperhouse Green, Phase 3B, Lowfield Street, Dartford, DA1 1HJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/03\/2022","rem_id":"612","rem_ref":"REM10611","rem_description":"Error 6.3 Low voltage in the DC link - Could be the main supply according to GFA \r\n\r\n1.4 is stop command \r\n\r\nThere is clearly something still not quite right with the shutter motor and\/or controls. It appears to be intermittent but recurring. I have not been told what the error messages were but hopefully these can be recalled when an engineer attends. \r\n\r\nOn of the Directors reported yesterday afternoon \u201cI just ( 1310) parked ours in the garage and all worked well.\u201d so I am thinking there is a thermal switch which is heating up and cooling down.\r\n\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7002","rem_repair_ref":"R49198","rem_status":"Cancelled","rem_client":"Engel Jacobs","rem_bc_ref":"1","rem_site":"Chancellor Court, 114 Regents Park Road, London, N3 3JG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/03\/2022","rem_id":"613","rem_ref":"REM10612","rem_description":"Car park shutter  1263-1243   Error 6.3 Low voltage in the DC link - Could be the main supply according to GFA \r\n\r\n1.4 is stop command \r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6917","rem_repair_ref":"R48653","rem_status":"Cancelled","rem_client":"Engel Jacobs","rem_bc_ref":"58847439 ","rem_site":"Chancellor Court, 114 Regents Park Road, London, N3 3JG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"28\/03\/2022","rem_id":"614","rem_ref":"REM10613","rem_description":"It reported today that the sensor is fault.\r\n\r\nThe shutter came down on a van, my concerns are that it could be a person which is an H&S issue.\r\n","rem_job":"J47407","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ipswich Group FM","rem_bc_ref":"58493294 ","rem_site":"64-68 Princes Gate, Exhibition Road, London, SW7 2PA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/03\/2022","rem_id":"615","rem_ref":"REM10614","rem_description":"No6 fire shutter far end of building next to exit door. Reset shutter opening limits. Shutter lifting to high.\r\n\r\nNeed to be on site before patients arrive at 8.30am.\r\n","rem_job":"J48375","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Built by ITC","rem_bc_ref":"58677930 ","rem_site":"Unit A Kelton House, Corbet Gardens, Acton, W3 8TF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/04\/2022","rem_id":"616","rem_ref":"REM10615","rem_description":"replace 2 number damaged curtains ","rem_job":"J47790","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RG Carter Limited","rem_bc_ref":"62145913 ","rem_site":"Suffolk Showground, Felixstowe Road, Ipswich, IP3 8UH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/04\/2022","rem_id":"617","rem_ref":"REM10616","rem_description":"\r\nAdd lubrication to guides and realign curtain , \r\n\r\nCheck floor is level \r\n","rem_job":"J47338","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Carlton Kitchens","rem_bc_ref":"59864569 ","rem_site":"Units 4 & 5 Craftsman Square, Temple Farm Industrial Estate, Sutton Road, Southend on Sea, SS2 5RH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/04\/2022","rem_id":"618","rem_ref":"REM10617","rem_description":"lower ground panel & ground floor flame-shield fire curtain panel by DT0-02 displaying red battery fault light, not tripped at board, are the batteries charging as they should?","rem_job":"J46955","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RG Carter Limited","rem_bc_ref":"59029906 ","rem_site":"City College, Ipswich Road, Norwich, NR2 2LJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/04\/2022","rem_id":"619","rem_ref":"REM10618","rem_description":"Possible remedial. Engineer needs to attend to see why the curtain gets stuck and there is a problem with the keyswitch.\r\nTridoor to call from site if the problem is chargeable.","rem_job":"J47904","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"PRS Property Renovation Services","rem_bc_ref":"1","rem_site":"Robin Hole, Stead Lane, Burley Woodhead, LS29 7SD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/04\/2022","rem_id":"620","rem_ref":"REM10619","rem_description":"Two doors on switch room need adjusting ","rem_job":"J48487","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"PT Contractors Ltd","rem_bc_ref":"59500340 ","rem_site":"Buckingham Avenue , Slough, SL1 4PN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/04\/2022","rem_id":"621","rem_ref":"REM10620","rem_description":"Can we arrange urgent attendance to repair the fault of the entrance shutter, it will not close","rem_job":"J47851","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Livingcity Works Ltd","rem_bc_ref":"59705956 ","rem_site":"399 Edgware Road, Grove Park, London, NW9 0FP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/04\/2022","rem_id":"622","rem_ref":"REM10621","rem_description":"See repair call out paperwork J47851 REM10620 removal and replace safety break bring safety break back to guardian so we can send back to supplier (under warranty) New brake req silver Type TA 1\/2-RD.\r\nTwo men, remove motor casing, main casing, part remove barrel and replace brake, reconnect safety circuit.\t \r\n","rem_job":"J47851","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Livingcity Works Ltd","rem_bc_ref":"59977642 ","rem_site":"399 Edgware Road, Grove Park, London, NW9 0FP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/04\/2022","rem_id":"623","rem_ref":"REM10622","rem_description":"We have noticed that they opened at a diagonal and was not opening on demand.\r\nWith this being said we have managed to get them open and have turned the shutters off. \r\nPlease can we have someone come out to have a look at this. \r\n","rem_job":"J47024","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Hill Group ","rem_bc_ref":"60213007 ","rem_site":"Phase 1 - Mill Road, Cambridge City Council, Cambridge, CB1 2AZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/04\/2022","rem_id":"624","rem_ref":"REM10623","rem_description":"install a 32amp 5 pin plug to stack door the run and test.\r\nLeaving running, if after 2 weeks all ok, we will remove temporary Shutter and return back to Guardian Doors  ","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"60233483 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/04\/2022","rem_id":"625","rem_ref":"REM10624","rem_description":"Supply and fit 50no 18g galv laths @ 3108\r\nSupply and fit 1no padlock box\r\nOriginal job J48076 (20g fitted and should have been 18g)","rem_job":"J48076","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SNT Properties","rem_bc_ref":"60323446 ","rem_site":"Unit 14 Robert Leonard Industrial Estate, Southend on Sea, SS2 5QD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/05\/2022","rem_id":"626","rem_ref":"REM10625","rem_description":"The bottom section of the new roller door has separated from the remainder of the door. See email and photos. Phone office once on site","rem_job":"J48124","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ACS Aviation Industries Ltd","rem_bc_ref":"60993737 ","rem_site":"1 Swinbourne Drive , Springwood Industrial Estate, Braintree, CM7 2YP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/05\/2022","rem_id":"627","rem_ref":"REM10626","rem_description":"our garage shutter has a symbol up on the panel that when looked up on the instructions says radio link lost \/ communications lost with the door. There is also another coming up occasionally saying the safety edge on the bottom has been triggered\r\n \r\nI have changed the batteries in the door receiver, but it doesn\u2019t help.\r\n \r\nCan you suggest anything I can try or do I need an engineer to look at it\r\n","rem_job":"J46175","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Modular Engineering Ltd","rem_bc_ref":"61009507 ","rem_site":"319 Daws Heath Road, Benfleet, SS7 2TY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/05\/2022","rem_id":"628","rem_ref":"REM10627","rem_description":"Install fixings into hinges on sectional doors if you're not able to please remove hinges and fix in new position ","rem_job":null,"rem_service":"1870","rem_service_ref":"S49052","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Berlin Packaging UK","rem_bc_ref":"61884496 ","rem_site":"14 Lady Lane Industrial Estate, Hadleigh, Ipswich, IP7 6BQ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"18\/05\/2022","rem_id":"629","rem_ref":"REM10628","rem_description":"Plastic guides on roller shutter door which are coming loose and preventing the shutter being pulled down","rem_job":"J48017","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"B5 Construction Ltd","rem_bc_ref":"61624403 ","rem_site":"Big Yellow Storage, Hayes Road, Hayes, UB2 5XJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/05\/2022","rem_id":"630","rem_ref":"REM10629","rem_description":"Lloyd Anderson 07508518032 has reported that he is unable to manually get the exit gate to go up. There are 2no faults 1.3 and 1.4\r\nThe ground has recently been levelled.  Please investigate the reason for the faults occurring.\r\n","rem_job":"J47851","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Livingcity Works Ltd","rem_bc_ref":"61675042 ","rem_site":"399 Edgware Road, Grove Park, London, NW9 0FP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/05\/2022","rem_id":"631","rem_ref":"REM10630","rem_description":"garage door is being temperamental Ron thinks it\u2019s an issue with the control panel and it gets stuck going up and down.\r\nSeceuroSense control panel with wireless safety edge -without photocell compatibility - and spare batteries for safety edge\r\n\r\nHer number is 07903 329996","rem_job":"J47430","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Jan Shaw","rem_bc_ref":"64047331 ","rem_site":"24 Guernsey Way, Rayne, Braintree, CM7 2FB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/05\/2022","rem_id":"632","rem_ref":"REM10631","rem_description":"Supply casing for shutter fitted ","rem_job":"J48122","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"1 Env Solutions","rem_bc_ref":"62755044 ","rem_site":"Aviation Way, Southend-On-Sea , SS2 6UN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/06\/2022","rem_id":"633","rem_ref":"REM10632","rem_description":"Supply and fit rubber bottom rail","rem_job":"J45484","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SNT Properties","rem_bc_ref":"62781147 ","rem_site":"Noke Hall Farm, Horndon on the Hill, Upminster, RM14 3TA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/06\/2022","rem_id":"634","rem_ref":"REM10633","rem_description":"to return to site\r\n\r\nSwap out the Ellard 100nm motor for an Ellard 140nm \/ 150 nm motor \r\n\r\n","rem_job":"J49275","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Richards Ltd","rem_bc_ref":"62702819 ","rem_site":"Unit D, Hill Farm Business Park, Ipswich, IP6 9EW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2022","rem_id":"635","rem_ref":"REM10634","rem_description":"We carried out an operation test on both the guardian fire shutter yesterday , the one in GF01 operated correctly but the one in GF09 went down and would not return back up again.\r\n \r\nWe tried to operate it with the key unit and the unit that connects to the fire alarm system but still did not return to the open position\r\n","rem_job":"J48327","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"63499514 ","rem_site":"Harpley School Pupil Referral Unit  , 21 Tollet Street, Tower Hamlets, London, E1 4EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2022","rem_id":"636","rem_ref":"REM10635","rem_description":"The entrance shutter has faulted again (doesn\u2019t open on timer) and my door entry engineer hasn\u2019t been to site yet so nothing to do with his wiring?\r\n\r\nThe fault code is F.5.6?\r\n","rem_job":"J47439","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Laragh Build","rem_bc_ref":"63522975 ","rem_site":"38 Fore Hill, Ely, CB7 4AF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2022","rem_id":"637","rem_ref":"REM10636","rem_description":"8 laths damaged in section reqs replacement laths returned to\r\ngid customer wants new manual over ride handle as one\r\nsupplied before was scratched he said it looks second hand\r\n020 74714444 ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7094","rem_repair_ref":"R49386","rem_status":"Completed","rem_client":"St George Plc","rem_bc_ref":"1","rem_site":"222 Faulkner House , Tierney Lane , Fulham Reach, London , W6 9YG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/06\/2022","rem_id":"638","rem_ref":"REM10637","rem_description":"We had an amazing fire door fitted just over a year ago by a company that you guys work with, but we have a mini issue that we are finding it difficult to lock the latches of an evening. \r\n\r\nI don\u2019t want to get my maintenance gentleman to have a go at sorting it if it is within warranty and needs a professional to have a look. \r\n\r\nPlease may I ask you to let me know if the door is covered still. \r\n","rem_job":"J47291","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Nicholas James","rem_bc_ref":"63573947 ","rem_site":"R.Havens Ltd, 138-140 Hamlet Court Road, Westcliff, SS0 7LW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/06\/2022","rem_id":"639","rem_ref":"REM10638","rem_description":"Attend site and remove whole stack door.\r\nParts for CGT to supply for corrective works:\r\n-\t1 x Left endplate and chain guide plate including connector to fit guide \r\n-\t2 x Sprockets with grub screws*\r\n-\t1 x Chain & chain link*\r\n-\t1 x Chain to bottom rail attachment*\r\nSupply and fit new motor\r\nTest and leave in working order\r\n","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AF Partnership ","rem_bc_ref":"64027796 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/06\/2022","rem_id":"640","rem_ref":"REM10639","rem_description":"There was some damage done to the slabs in which we are getting charged for.\r\n\r\nPlease look into this as soon as possible to sort out rectification payment.\r\n\r\nI also noticed on site yesterday that the furthest shutter on the left makes a slight grinding noise when the shutter closes. Could you look into this also.\r\n\r\n","rem_job":"J48538","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"BSF Group","rem_bc_ref":"63598372 ","rem_site":"400 Hoe Street, Walthamstow , London, E17 9AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/06\/2022","rem_id":"641","rem_ref":"REM10640","rem_description":"faulty lock on one bin door ","rem_job":"J48149","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"63923245 ","rem_site":"The Loxfords, 85 Highbury Park, London, N5 1UD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/06\/2022","rem_id":"642","rem_ref":"REM10641","rem_description":"Further works required from Remedial :\r\nRemove casing, temp refit drive chain and lower curtain fully.\r\nStrip out barrel and fit new saftey brake, tension chain and secure motor with main bolts and securing bolt.\r\nReset limits and reconnect timer circuit.\r\nBrake needed Rsb 1\/2.","rem_job":"J47439","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Laragh Build","rem_bc_ref":"63686238 ","rem_site":"38 Fore Hill, Ely, CB7 4AF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/06\/2022","rem_id":"643","rem_ref":"REM10642","rem_description":"Return to site take a spare TS 971 control panel.  \r\n\r\nCheck fault on control panel E1.1  and F4.6   Could be light curtains.\r\n","rem_job":"J48360","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Emerson Willis","rem_bc_ref":"64153173 ","rem_site":"38-40 Verney Road , Livesey, Southwark, London, SE16 3DH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/07\/2022","rem_id":"644","rem_ref":"REM10643","rem_description":"Replace laths, casing and face plates ","rem_job":"J47749","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Burfitt & Garrett Ltd","rem_bc_ref":"65582659 ","rem_site":"Brewham Village Hall, South Brewham, Somerset, BA10 0LE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/07\/2022","rem_id":"645","rem_ref":"REM10644","rem_description":"Shutter not responding on fire test correctly.\r\n\r\n","rem_job":"J47802","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Classic Builders","rem_bc_ref":"64504966 ","rem_site":"Benson Parish Hall, Sunnyside, Benson, OX10 6LZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/07\/2022","rem_id":"646","rem_ref":"REM10645","rem_description":"Warehouse Shutter Asset 45841\r\n\r\nFit new safety brake and wire to safety circuit\r\nTrim down barrel\r\nCheck motor end shaft and bearing\r\nGenie lift required\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7231","rem_repair_ref":"R49712","rem_status":"Completed","rem_client":"Monitor Audio Ltd","rem_bc_ref":"64933277 ","rem_site":"24 Brook Road, Rayleigh, SS6 7XJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/07\/2022","rem_id":"647","rem_ref":"REM10646","rem_description":"Keycode- 6593\r\n\r\nReposition conduit junction so bins don't hit it by moving it higher ","rem_job":"J48028","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"H Salter & Sons Ltd ","rem_bc_ref":"64523300 ","rem_site":"Wensley Lofts, 2 College Way, Southend on Sea, SS1 1FN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/07\/2022","rem_id":"648","rem_ref":"REM10647","rem_description":"Check Mezz floor shutter report before any repairs. Previous work completed. We replaced.\r\n\r\n1no Fire rated inboard motor\r\n1no Control panel\r\n1no Solenoid#\r\n1no Chain to suit\r\n1no Push button station\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"6780","rem_repair_ref":"R48376","rem_status":"Completed","rem_client":"LH2 Studios Ltd","rem_bc_ref":"65330895 ","rem_site":"Concord Road, London, W3 0SE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"22\/07\/2022","rem_id":"649","rem_ref":"REM10648","rem_description":"The new goods door installed by yourselves seems to be leaking oil from the motor.\r\n\r\nI have attached images of oil on the floor and oil that is dripping on the control panel, this obviously should not be happening to a motor that is just over six months old.\r\n\r\nCan you please arrange to attend this depot address below and address before the motor potentially seizes up.","rem_job":"J47980","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"TD Bailey Shopfitting","rem_bc_ref":"71391164 ","rem_site":"Howden Joinery , Dunns Business Centre, Units C-E Trusham Road, Exeter, EX2 8RL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/07\/2022","rem_id":"650","rem_ref":"REM10649","rem_description":"During the service visit, the control panel seems to have stopped working. Please kindly confirm the issue with the control panel and replace it if necessary.","rem_job":null,"rem_service":"2101","rem_service_ref":"S49489","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"LTR Freehold Ltd C\/O Regent Letting and Property Management","rem_bc_ref":"65924075 ","rem_site":"Beaufort Road , and 23-43 Fassett Road, Kingston Upon Thames , KT1 2FJ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"27\/07\/2022","rem_id":"651","rem_ref":"REM10650","rem_description":"\tKim from stock place called and said that the key switch is faulty","rem_job":"J42220","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Stockplace Investments Limited","rem_bc_ref":"1","rem_site":"Phoenix House, Christopher Martin Road, Basildon, SS14 3EZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/07\/2022","rem_id":"652","rem_ref":"REM10651","rem_description":"Fist visit - Kim from stock place called and said that the key switch is faulty. Please take spare Key switch, please determine cause of faulty part. In case it is chargeable. Nathan attended and determined that it is a faulty ups. \r\n\r\nOn the second visit - need to return and replace UPS. \r\n\r\n","rem_job":"J49421","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Talis Projects ","rem_bc_ref":"67155083 ","rem_site":"Phoenix Place, Christopher Martin Road , Basildon , SS14 3GQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/08\/2022","rem_id":"653","rem_ref":"REM10652","rem_description":"The car park shutter is stuck halfway up.\r\n\r\nplease kindly confirm what has caused this fault.","rem_job":"J47591","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"66807518 ","rem_site":"Sherborne Wharf, Sherborne Street, Birmingham, B16 8WS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/08\/2022","rem_id":"654","rem_ref":"REM10653","rem_description":"Attend site Install 1 x battery back up and an external key switch on 1 shutter\r\nItems from stock\r\n","rem_job":"J49177","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mike O'Dwyer","rem_bc_ref":"67300414 ","rem_site":"65-66 Eastern Esplanade, Southend on Sea, SS1 2YT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/08\/2022","rem_id":"655","rem_ref":"REM10654","rem_description":"She said her daughters garage door is being temperamental Ron thinks it\u2019s an issue with the control panel and it gets stuck going up and down.\r\n\r\nHer number is 07903 329996","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7144","rem_repair_ref":"R49515","rem_status":"Completed","rem_client":"Jan Shaw","rem_bc_ref":"85979062 ","rem_site":"24 Guernsey Way, Rayne, Braintree, CM7 2FB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/08\/2022","rem_id":"656","rem_ref":"REM10655","rem_description":"Luke attended 30\/08\/22 R50085\r\nRoller Shutter Ground level entrance \r\nAsset 47350\r\nAdvised not to use under any circumstances\r\nNeeds 2 wheels for tracks\r\nCurtain needs re-aligning and re- endlocking\r\n40 pairs of endlocks\r\n6 hours to complete\r\nNo plant required\r\n\r\nWed 31\/08\/2022 08:52 - Glen Neal called to report another failed shutter, \"shutter 2\" this time (different from the above)\r\nFurther Works :\r\n*Guide to be removed and damaged endlocks to be replaced. \r\n*Guides either to be replaced with new ones or damaged area of guides to be linished down.\r\n*Approx 10 endlocks required. ","rem_job":"J47350","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thomas Sinden","rem_bc_ref":"68672720 ","rem_site":"Gainsborough House, 46 Gainsborough Street, Sudbury, CO10 2EU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/09\/2022","rem_id":"657","rem_ref":"REM10656","rem_description":"Move control panel down to correct height (need conduit)\r\nChange settings on Control Panel to 2.6 \u2013 No 2\r\n","rem_job":"J49551","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Tish Leibovitch","rem_bc_ref":"69307172 ","rem_site":"249 Cranbrook Road, Ilford, IG1 4TG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/09\/2022","rem_id":"658","rem_ref":"REM10657","rem_description":"Need to order the following to make a good roller shutter. \r\n\r\n2No roller set\r\n40No  pairs of end locks\r\n\r\nfrom CGT","rem_job":"J47350","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thomas Sinden","rem_bc_ref":"69405990 ","rem_site":"Gainsborough House, 46 Gainsborough Street, Sudbury, CO10 2EU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/09\/2022","rem_id":"659","rem_ref":"REM10658","rem_description":"Return to site, and remove 1 x shutter and replace damaged endlocks","rem_job":"J49961","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ADL Joinery Ltd","rem_bc_ref":"69343118 ","rem_site":"David Lloyd, Wendlebury Road , Bicester , OX25 0BX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/09\/2022","rem_id":"660","rem_ref":"REM10659","rem_description":"The issue with the sectional door was the cable got caught in the roller runners and got stuck in the open position. This happened late at night therefore from a security point of view we had to close the sectional door.","rem_job":"J47576","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Allen Bros Electrical Factors Ltd","rem_bc_ref":"69440883 ","rem_site":"Units 40 and 41, The Vintners, Temple Farm Industrial Estate, Southend-on-Sea, SS2 5RZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/09\/2022","rem_id":"661","rem_ref":"REM10660","rem_description":"The problem is that shutter just stopped working, we can not open it up and the emergency opening is not installed. Our customer cars are stuck inside now, as we can not get them out. When we can get this fixed? It's pretty urgent.","rem_job":"J49477","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"B&S Davies Printing Co Ltd ","rem_bc_ref":"69445529 ","rem_site":"Unit 92 Imperial Trading Estate , Lambs Lane North , Rainham , RM13 9XL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/09\/2022","rem_id":"662","rem_ref":"REM10661","rem_description":"to return and programme 1xfob","rem_job":"J47692","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Balfour Beatty ","rem_bc_ref":"1","rem_site":"60 Curzon Street, Mayfair , London, W1J 8PD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/09\/2022","rem_id":"663","rem_ref":"REM10662","rem_description":"Return to site and programme 40 fobs to receiver and memory.\r\nFobs already on site. \r\nResidents should be handed them over to management company ready for engineer\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7357","rem_repair_ref":"R50028","rem_status":"Completed","rem_client":"Livingcity Works Ltd","rem_bc_ref":"70141219 ","rem_site":"399 Edgware Road, Grove Park, London, NW9 0FP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"23\/09\/2022","rem_id":"664","rem_ref":"REM10663","rem_description":"Attend site and install crown selector on recently install steel doors","rem_job":"J49593","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lanview Limited","rem_bc_ref":"70498974 ","rem_site":"Mercedes-Benz, London Rd, Stanway, Colchester , CO3 8PH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/10\/2022","rem_id":"665","rem_ref":"REM10664","rem_description":"A few days after the roller shutter was installed one of our residents found that his remote control wasn't responding when used. He noticed that the button on the control was sometimes sticking, can you arrange for a replacement please?\r\n\r\nAlso, at installation it was very noticeable how quietly the shutter ran when in operation but since then then it has started to make a loud sound as if it is rubbing on something, can one of your fitters have a look at it please?\r\n","rem_job":"J49786","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Westward Ho Management Co","rem_bc_ref":"72249551 ","rem_site":"18 Westward Ho , Westcliff Parade , Wilson Parade, Westcliff on Sea, SS0 7QE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/11\/2022","rem_id":"666","rem_ref":"REM10665","rem_description":"Investigate fault with door see pictures in files ","rem_job":"J49615","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Antec International Limited","rem_bc_ref":"73292993 ","rem_site":"LANXESS Material Protection Products , Meekings Rd , Chilton Ind Est , Sudbury, CO10 2XE ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/11\/2022","rem_id":"667","rem_ref":"REM10666","rem_description":"Details of snagging External door handle is loose. Coming out of the barrel when trying to open the door from the outside.","rem_job":"J49770","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"KUS Power Engineering ","rem_bc_ref":"74341467 ","rem_site":"Feltham Substation , Browells Lane , Middlesex , Feltham , TW13 7EW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2022","rem_id":"668","rem_ref":"REM10667","rem_description":"Return to site and replace 2 x guide brushes and redo the electrics \/ connections \/ Junction boxes \/ Conduit","rem_job":"J49783","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cherry Red Contracts","rem_bc_ref":"73903217 ","rem_site":"The Warehouse, Beech Road, Benfleet, SS7 2AZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2022","rem_id":"669","rem_ref":"REM10668","rem_description":"Attend both sites and check all PVC curtains. Close \/ clamp all top metal hangers so the strips cannot be removed\r\n\r\n","rem_job":"J50119","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cumberland Packaging Ltd","rem_bc_ref":"73904369 ","rem_site":"Unit 2 Campfield Road, Shoeburyness, Southend - On - Sea, SS3 9FL ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2022","rem_id":"670","rem_ref":"REM10669","rem_description":"Attend both sites and check all PVC curtains. Close \/ clamp all top metal hangers so the strips cannot be removed\r\n\r\n","rem_job":"J50161","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cumberland Packaging Ltd","rem_bc_ref":"73905268 ","rem_site":"Cumberland Packaging, Aviation Way, Southend-On-Sea, SS2 6UN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2022","rem_id":"671","rem_ref":"REM10670","rem_description":"@ 33CHS  they have had two occasions of the roller shutter coming out of the guide rails at the top.\r\n\r\nPlease can you let us know when you can attend ,which I believe will come under the warranty period  subject to your review on site ?\r\n \r\nYour earliest response is appreciated as im concerned with the  over travelling  some damage may occur .\r\n \r\nI believe both times they have managed to get the shutter back in the tracks \r\n","rem_job":"J49402","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"D Wilson Architectural Metalwork Ltd ","rem_bc_ref":"73914518 ","rem_site":"Mace - Charterhouse Project , Charterhouse Place , Charterhouse Street , London, EC1M 6HJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/11\/2022","rem_id":"672","rem_ref":"REM10671","rem_description":"New bottom rail 6050mm  RAL 7036  70mm cutbacks","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7557","rem_repair_ref":"R50412","rem_status":"Completed","rem_client":"Sloan Block Management ","rem_bc_ref":"74097440 ","rem_site":"The Material Store, The Old Vinyl Factory , Blyth Road, Hayes, UB3 1DR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/11\/2022","rem_id":"673","rem_ref":"REM10672","rem_description":"to re-attend site and investigate why roller shutter is not closing - may be issue with safety edge ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7526","rem_repair_ref":"R50321","rem_status":"Completed","rem_client":"Ringley ","rem_bc_ref":"74284056 ","rem_site":"Langley Square , Oldfield Place, Dartford, DA1 5WJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"23\/11\/2022","rem_id":"674","rem_ref":"REM10673","rem_description":"Cable came out of feral \/ crimp ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7564","rem_repair_ref":"R50420","rem_status":"Completed","rem_client":"Allengray Kitchens Ltd","rem_bc_ref":"74700524 ","rem_site":"Unit 5, Mayland Green Industrial Estate, Chelmsford, CM3 6AX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/11\/2022","rem_id":"675","rem_ref":"REM10674","rem_description":"Reset timer to two settings open door at 7 am\u2013 9am and 4.30 pm to 6.30 pm","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7614","rem_repair_ref":"R50510","rem_status":"Completed","rem_client":"Farnborough Road Management Co","rem_bc_ref":"75045513 ","rem_site":"1-117 Brand House, Coombe Way, Farnborough, GU14 7GB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/11\/2022","rem_id":"676","rem_ref":"REM10675","rem_description":"To go to site and set up the door as per the attached situations. \r\n\r\nthe shutter was able to be lifted,   check first , if it is not the case the visit is chargeable \r\n","rem_job":"J46474","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rochford District Council","rem_bc_ref":"75152673 ","rem_site":"Clements Hall , Clements Hall Way, Hockley, SS5 4LN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/12\/2022","rem_id":"677","rem_ref":"REM10676","rem_description":"To return to site and replace the damaged casing","rem_job":"J50082","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Redec Refurbishment ","rem_bc_ref":"75425452 ","rem_site":"The Anthony Roper Primary School, High Street , Eynsford, DA4 0AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/12\/2022","rem_id":"678","rem_ref":"REM10677","rem_description":"Push pad that is locked and won\u2019t come open now","rem_job":"J50203","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Emerson Willis","rem_bc_ref":"75638768 ","rem_site":"Unit 5D & 6 Atlas Business Centre , Oxgate Lane , London, NW2 7HJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/12\/2022","rem_id":"679","rem_ref":"REM10678","rem_description":"Attend site and programme a number of fobs","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7687","rem_repair_ref":"R50630","rem_status":"Completed","rem_client":"Sloan Block Management ","rem_bc_ref":"75876876 ","rem_site":"The Material Store, The Old Vinyl Factory , Blyth Road, Hayes, UB3 1DR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"09\/12\/2022","rem_id":"680","rem_ref":"REM10679","rem_description":"Attend site and replace 3 damaged laths","rem_job":"J50082","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Redec Refurbishment ","rem_bc_ref":"81038094 ","rem_site":"The Anthony Roper Primary School, High Street , Eynsford, DA4 0AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/12\/2022","rem_id":"681","rem_ref":"REM10680","rem_description":"We have reports that the timer is not working again on Brand House one of our contractors was on site at 5.30am this morning and it was open, we also had a resident report it was open at 9pm the other evening. Please can you arrange to have this looked at - Just a reminder the timer should be set at Peak times as requested on your last visit - 7 am\u2013 9am and 4.30 pm to 6.30 pm.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7614","rem_repair_ref":"R50510","rem_status":"Completed","rem_client":"Farnborough Road Management Co","rem_bc_ref":"75905969 ","rem_site":"1-117 Brand House, Coombe Way, Farnborough, GU14 7GB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/12\/2022","rem_id":"682","rem_ref":"REM10681","rem_description":"Please investigate curtain sticking on guide ","rem_job":"J50194","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"75977279 ","rem_site":"Frogmore Complex (Technical Services), Frogmore Complex, Battersea, London, SW18 1EY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/12\/2022","rem_id":"683","rem_ref":"REM10682","rem_description":"New safety edge rubber \r\n\r\n6mm or 10mm flat steel powder coated steel to pack out guides or another solution\r\nNew powder coated Guides to be opened up. \r\nFix guide brush strips properly.\r\n\r\nTidy up wiring. \r\n","rem_job":"J49177","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mike O'Dwyer","rem_bc_ref":"89490575 ","rem_site":"65-66 Eastern Esplanade, Southend on Sea, SS1 2YT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/12\/2022","rem_id":"684","rem_ref":"REM10683","rem_description":"Collect basic Fitters Mate, attend site and investigate the issue and change Fitters Mate is necessary ","rem_job":"J50484","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SBA Investments","rem_bc_ref":"76136505 ","rem_site":"8 Featherby Way, Purdeys Industrial Estate, Rochford, SS4 1LD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/12\/2022","rem_id":"685","rem_ref":"REM10684","rem_description":"Trims needed ","rem_job":"J50197","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Turner Packaging","rem_bc_ref":"76345721 ","rem_site":"Unit 42 West Horndon Ind Est, Brentwood, CM13 3HW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/12\/2022","rem_id":"686","rem_ref":"REM10685","rem_description":"Wheels popping out ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7609","rem_repair_ref":"R50504","rem_status":"Completed","rem_client":"Vimpex Ltd","rem_bc_ref":"76485121 ","rem_site":"35 Star Lane, Great Wakering, SS3 0PJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/01\/2023","rem_id":"687","rem_ref":"REM10686","rem_description":"client has reported that the same issue has occurred on the shutter and would like an engineer to come an investigate  ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7606","rem_repair_ref":"R50496","rem_status":"Completed","rem_client":"Tooline (South East) Ltd","rem_bc_ref":"79841018 ","rem_site":"480-486 London Road, Westcliff on Sea, SS0 9LA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/01\/2023","rem_id":"688","rem_ref":"REM10687","rem_description":"Attend site investigate sensor \/ delay time , control panel issue. \r\n\r\nIt opens and closes without anyone passing through the sensor area, about 3 - 5 times at the same time and then stops in the open position.\r\n","rem_job":"J50240","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"APML Estate","rem_bc_ref":"79859503 ","rem_site":"150 Brompton Road, London, SW3 1HY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/01\/2023","rem_id":"689","rem_ref":"REM10688","rem_description":"please investigate Speed door not rolling up correctly ","rem_job":"J49615","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Antec International Limited","rem_bc_ref":"80056936 ","rem_site":"LANXESS Material Protection Products , Meekings Rd , Chilton Ind Est , Sudbury, CO10 2XE ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/01\/2023","rem_id":"690","rem_ref":"REM10689","rem_description":"Attend site check the whole install including wiring and FC panel (charging unit terminals)\r\nReplace issued, FC panel if necessary \r\n","rem_job":"J49458","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"HP Contracts","rem_bc_ref":"80499788 ","rem_site":"Gosport Old Grammar School, Clarence, Gosport, PO12 1BU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/01\/2023","rem_id":"691","rem_ref":"REM10690","rem_description":"The same door the lock is sticking again","rem_job":"J50202","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RG Carter Limited","rem_bc_ref":"80668205 ","rem_site":"WHBC New Bereavement Complex, The Lawn Cemetery, Hatfield, AL10 8HS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/01\/2023","rem_id":"692","rem_ref":"REM10691","rem_description":"Please attend site, install wood above two doors, maybe fit trim, apply intumescent mastic to all doors.\r\n\r\nAdjust closers ","rem_job":"J50455","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Colour and Works","rem_bc_ref":"80911161 ","rem_site":"186-192 Darkes Lane, Potters Bar, EN6 1AF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/01\/2023","rem_id":"693","rem_ref":"REM10692","rem_description":"turn the key to go upwards the shutter comes down and as you turn the key to go down the shutter goes down\r\n\r\nSo essentially the shutter doesn\u2019t open and they key switch only makes the shutter come down and not up. \r\n","rem_job":"J50071","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Solopress","rem_bc_ref":"81113938 ","rem_site":"101B Chandlers Way , Southend on Sea , SS2 5SE ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/01\/2023","rem_id":"694","rem_ref":"REM10693","rem_description":"Level 8 fire curtain is not coming down properly, in fire test. \r\nCheck for damage (causes for damage)\r\n","rem_job":"J49956","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"We Are BW","rem_bc_ref":"81571695 ","rem_site":"Nova South, 160 Victoria Street, London, SW1E 5LB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/02\/2023","rem_id":"695","rem_ref":"REM10694","rem_description":"Attend site and investigate why the shutters are not working","rem_job":"J49300","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"82047496 ","rem_site":"Broadway Theatre, Lewisham, SE6 4RU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/02\/2023","rem_id":"696","rem_ref":"REM10695","rem_description":"Doors 3 and 4 are only going down approx. 800 mm when clicking the down button for both doors, zse transmitter unit req to shutter 4\r\nContact Rob Parker 07909 448873.","rem_job":"J49590","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Brown & Carroll (London) Ltd","rem_bc_ref":"85550097 ","rem_site":"South Kensington , London , SW7 3NJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/02\/2023","rem_id":"697","rem_ref":"REM10696","rem_description":"The external roller door has stopped working and come up with Fault numbers F1.4 and F3.2. We have tried operating manually as well, but this isn\u2019t working either","rem_job":"J48658","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"82108247 ","rem_site":"HMGCC Hanslope Park , Milton Keynes , MK19 7BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/02\/2023","rem_id":"698","rem_ref":"REM10697","rem_description":"On all stack doors Confirm motor spec, what 3 words, parking spaces.\r\nRemove fascia\u2019s, record sprocket size diameter. Record cycles on all.\r\nlower carpark exit Check issue ref fixings \/ dimpled.\r\n","rem_job":"J46205","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Countryside Properties (UK) Ltd","rem_bc_ref":"82191016 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/02\/2023","rem_id":"699","rem_ref":"REM10698","rem_description":"To complete \/ confirm, office requires complete site plan, what 3 words, sizes, type of shutter and issues.\r\nLocation description\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7515","rem_repair_ref":"R50304","rem_status":"Completed","rem_client":"Lee Valley Regional Park Authority","rem_bc_ref":"82236889 ","rem_site":"Lee Valley Waterworks Centre, Lammas Road (Off Lea Bridge Road), Leyton , London, E10 7QB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"09\/02\/2023","rem_id":"700","rem_ref":"REM10699","rem_description":"Door with strike lock. Remove leaf and replace with new. Need to swap the glass over and fix new ironmongery etc","rem_job":"J50455","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Colour and Works","rem_bc_ref":"82272097 ","rem_site":"186-192 Darkes Lane, Potters Bar, EN6 1AF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/02\/2023","rem_id":"701","rem_ref":"REM10700","rem_description":"Get the shutter working, check cable (secure cabel)\r\nInvestigate, the whole install (level, square, motor limits, everything)\r\n","rem_job":"J49786","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Westward Ho Management Co","rem_bc_ref":"82484003 ","rem_site":"18 Westward Ho , Westcliff Parade , Wilson Parade, Westcliff on Sea, SS0 7QE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/02\/2023","rem_id":"702","rem_ref":"REM10701","rem_description":"Return to site and install a micro switch on the wicket door","rem_job":"J48140","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Elaflex Ltd","rem_bc_ref":"83044737 ","rem_site":"Permex Ltd, Riverside House, Plumpton Road, Hoddesdon, EN11 0PA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/02\/2023","rem_id":"703","rem_ref":"REM10702","rem_description":"Attend site and replace the damaged laths ","rem_job":"J50439","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Aggora Lockhart Projects","rem_bc_ref":"83450437 ","rem_site":"DHL London Gateway , Stanford-le-Hope, SS17 9DY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/02\/2023","rem_id":"704","rem_ref":"REM10703","rem_description":"I will raise a non chargeable remedial at the moment. Shutter isn't coming down or up.\r\n\r\nHowever, if the shutter is found to be damaged or misused, the visit will be chargeable. \u00a3390 + vat which includes the first hour. Subsequent hours are at \u00a3105 + vat \r\n\r\nWe will attend site and investigate \/ repair the shutter. Please report details.\r\n","rem_job":"J49741","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"GPF Lewis","rem_bc_ref":"83573275 ","rem_site":"1A St Johns Wood , London, NW8 6QS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/02\/2023","rem_id":"705","rem_ref":"REM10704","rem_description":"Door latches rest on painted surfaces and may not project enough to be secure\r\nDoor to east room doesnt latch shut under its own force\r\n","rem_job":"J49770","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"KUS Power Engineering ","rem_bc_ref":"90741533 ","rem_site":"Feltham Substation , Browells Lane , Middlesex , Feltham , TW13 7EW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/03\/2023","rem_id":"706","rem_ref":"REM10705","rem_description":"To return to site and replace the lock \/ trims \/ seals on entrance steel doors \/ panels","rem_job":"J50641","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"The Silent Disco Company Group Ltd","rem_bc_ref":"83921496 ","rem_site":"Unit 8 The Brookside Centre, Sumpters Way, Temple Farm Industrial Estate , Southend-on-Sea , SS2 5RR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/03\/2023","rem_id":"707","rem_ref":"REM10706","rem_description":"Attend site and install an angle on top of the fascia ","rem_job":"J49763","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Collins Construction","rem_bc_ref":"83935379 ","rem_site":"Porters Place, 11-33 St John Street, London, EC1M 4AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/03\/2023","rem_id":"708","rem_ref":"REM10707","rem_description":"Attend site with rubber strips \/ noise cancelling and install them between guide angles and wall.\r\n\r\n","rem_job":"J50240","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"APML Estate","rem_bc_ref":"86738200 ","rem_site":"150 Brompton Road, London, SW3 1HY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/03\/2023","rem_id":"709","rem_ref":"REM10708","rem_description":"To replace 1x curtain, investigate why the curtain is rubbing\/catching before the new curtain is installed and rectify. ","rem_job":"J49615","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Antec International Limited","rem_bc_ref":"85639554 ","rem_site":"LANXESS Material Protection Products , Meekings Rd , Chilton Ind Est , Sudbury, CO10 2XE ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/03\/2023","rem_id":"710","rem_ref":"REM10709","rem_description":"IF IT GOES WRONG AGAIN \r\n\r\nAttended site, found fault 2.9\r\nedge, inspected to find edge\r\nsqushing and not recovering\r\nenough for the next close.\r\nAdjusted top limit slightly to\r\nhelp the situation and formed\r\nrubber back to round as temp\r\nfix.\r\nRecommend the bottom\r\nrubber be changed to bigger\r\nbore at 4850 long\r\nCurrent rubber is\r\n10\/18\/S14052\/8000011-\r\n64\/70KK62.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7967","rem_repair_ref":"R51137","rem_status":"Completed","rem_client":"EH Roberts-Penet Group Ltd","rem_bc_ref":"1","rem_site":"251-255 Church Road, Benfleet, SS7 4QP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/03\/2023","rem_id":"711","rem_ref":"REM10710","rem_description":"Attend site to access damage.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7705","rem_repair_ref":"R50656","rem_status":"Completed","rem_client":"Mr Twyman","rem_bc_ref":"85722732 ","rem_site":"23 Bellhouse Road, Leigh-on-Sea, SS9 5NL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/03\/2023","rem_id":"712","rem_ref":"REM10711","rem_description":"To return to site and put cover onto motor \r\n(Motor is bigger than the old Motor, so a new cover will need to be made to suit)\r\n\r\nReported 'clanking' noise after the motor replacement - to investigate while on site \r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7922","rem_repair_ref":"R51039","rem_status":"Completed","rem_client":"JW Lettings t\/a John Whiteman & Co","rem_bc_ref":"1","rem_site":"18-29 The Whitehouse - Block 2, 159-161 Sparrows Herne, Bushey , WD23 1AQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/04\/2023","rem_id":"713","rem_ref":"REM10712","rem_description":null,"rem_job":null,"rem_service":"2532","rem_service_ref":"S50511","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Chiswick Family Practice ","rem_bc_ref":"1","rem_site":"Unit A Kelton House, Corbet Gardens, Acton, W3 8TF","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"04\/04\/2023","rem_id":"714","rem_ref":"REM10713","rem_description":"To attend site and remove as much silicone as possible and replace the top trim above the doors.\r\nClear silicone required.\r\n","rem_job":"J49812","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Sol Services Ltd","rem_bc_ref":"86335092 ","rem_site":"Leonardo, 300 Capability Green, Luton, LU1 3PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/04\/2023","rem_id":"715","rem_ref":"REM10714","rem_description":"Rick has reported that the shutter is not opening or closing and it is showing a fault code of F2.0 \r\n\r\nwould like an engineer to attend asap today, as his tenant is stuck within the car park. ","rem_job":"J49783","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cherry Red Contracts","rem_bc_ref":"86393404 ","rem_site":"The Warehouse, Beech Road, Benfleet, SS7 2AZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/04\/2023","rem_id":"716","rem_ref":"REM10715","rem_description":"Other Contractor - \"When we visited previously we did not realise the location of the sliding gate motors. They have been installed incorrectly and the only way to access the manual release or do any work on the system is to climb behind the gate, and if the gate started up whilst you were doing this it could quite easily end in a fatality. As such the system is incredibly dangerous and we cannot touch it.\"\r\n\r\n\"We recommend the gate is turned off immediately as it is not safe.\"\r\n\r\nFor our engineer to attend site when in the area and turn the gate off for safety reasons. \r\n","rem_job":null,"rem_service":"2221","rem_service_ref":"S49767","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Compton Property Management","rem_bc_ref":"86658858 ","rem_site":"1-12 Fox Court , Fox Lane North , Chertsey , KT16 9HW","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"18\/04\/2023","rem_id":"717","rem_ref":"REM10716","rem_description":"Entrance doors Attend site and replace pin \/ dog bolt on lower grey panel, and sort out trim om door glazing.","rem_job":"J50641","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Silent Disco Company Group Ltd","rem_bc_ref":"90330445 ","rem_site":"Unit 8 The Brookside Centre, Sumpters Way, Temple Farm Industrial Estate , Southend-on-Sea , SS2 5RR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/04\/2023","rem_id":"718","rem_ref":"REM10717","rem_description":"To investigate Steel Door Lock not working ","rem_job":"J50203","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Emerson Willis","rem_bc_ref":"87241867 ","rem_site":"Unit 5D & 6 Atlas Business Centre , Oxgate Lane , London, NW2 7HJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/04\/2023","rem_id":"719","rem_ref":"REM10718","rem_description":"install a set of push buttons on the inside of the shutter","rem_job":"J50369","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Adex Interiors","rem_bc_ref":"87383821 ","rem_site":"Copley Close  , Hanwell, Ealing , W7 1AZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/04\/2023","rem_id":"720","rem_ref":"REM10719","rem_description":"To install extra key switch to outside of the shutter onto the box section on right hand side. ","rem_job":"J49763","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Collins Construction","rem_bc_ref":"87705071 ","rem_site":"Porters Place, 11-33 St John Street, London, EC1M 4AA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/04\/2023","rem_id":"721","rem_ref":"REM10720","rem_description":"Client reported shutter being stuck 6\" above ground, client seems to think it could possibly be from the motor we recently replaced. \r\nWould like to attend ASAP. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7922","rem_repair_ref":"R51039","rem_status":"Completed","rem_client":"JW Lettings t\/a John Whiteman & Co","rem_bc_ref":"87989114 ","rem_site":"18-29 The Whitehouse - Block 2, 159-161 Sparrows Herne, Bushey , WD23 1AQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/05\/2023","rem_id":"722","rem_ref":"REM10721","rem_description":"Client on site has stated that J49242-10 is not opening fully and is only going up about 2ft ","rem_job":"J49242","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Inner London Group","rem_bc_ref":"88418923 ","rem_site":"Block 9 Thamesview 130, Fenttiman Road, Roscommon Way, Canvey Island, SS8 0EQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/05\/2023","rem_id":"723","rem_ref":"REM10722","rem_description":"Garage Shutter is still not shutting correctly, shutter is open roughly around 2ft from ground\r\nMr Twyman has said he has to open the shutter manually and close the shutter manually which takes a few attempts before this works. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7705","rem_repair_ref":"R50656","rem_status":"Completed","rem_client":"Mr Twyman","rem_bc_ref":"88573798 ","rem_site":"23 Bellhouse Road, Leigh-on-Sea, SS9 5NL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"09\/05\/2023","rem_id":"724","rem_ref":"REM10723","rem_description":"install 2 x trims and new latch \/ lock","rem_job":"J50329","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"88617379 ","rem_site":"Lexcion, 261B City Road , London , EC1V 1AJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/05\/2023","rem_id":"725","rem_ref":"REM10724","rem_description":"to attend site and fill gap in between guide (guide angle) & wall ","rem_job":null,"rem_service":"2807","rem_service_ref":"S51343","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Carlton Kitchens","rem_bc_ref":"88866763 ","rem_site":"Units 4 & 5 Craftsman Square, Temple Farm Industrial Estate, Sutton Road, Southend on Sea, SS2 5RH ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"31\/05\/2023","rem_id":"726","rem_ref":"REM10725","rem_description":"Further works required from call out job : R51550\r\nRequires 2 new 3m brushes for guides, suggest we glue and crimp fully at works prior to fitting.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8169","rem_repair_ref":"R51550","rem_status":"Cancelled","rem_client":"APML Estate","rem_bc_ref":"96440059 ","rem_site":"150 Brompton Road, London, SW3 1HY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/06\/2023","rem_id":"727","rem_ref":"REM10726","rem_description":"New rubber seal to be fitted \r\n(missed off of workshop order)","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8064","rem_repair_ref":"R51349","rem_status":"Completed","rem_client":"Essex Supplies  UK Limited","rem_bc_ref":"90358050 ","rem_site":"Unit 23 Parkside Centre, Potters Way . Temple Farm Industrial Estate, Southend Essex , SS2 5SJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"02\/06\/2023","rem_id":"728","rem_ref":"REM10727","rem_description":"Client is having issues with shutter not being operational, he thinks this could be an issue with the Key switch. \r\nShutter is not making any noises when the key is turning, no sound of shutter struggling to open. just seems dead. ","rem_job":"J50491","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Amber Mortgage Solutions","rem_bc_ref":"90426617 ","rem_site":"817 Southchurch Road, Southend on Sea, SS1 2PP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/06\/2023","rem_id":"729","rem_ref":"REM10728","rem_description":"shutter open\/closes on buttons - shutter don't close with fobs ","rem_job":"J51010","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Denar Property Management","rem_bc_ref":"90750986 ","rem_site":"St James's Place, 5 Hardman Road, Kingston Upon Thames, KT2 6ST","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/06\/2023","rem_id":"730","rem_ref":"REM10729","rem_description":"to go back to site with chain, toggles and chain link \r\n\r\nTuesday - Saturday someone should be on site early in the morning - confirm with Andy prior to our attendance ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7925","rem_repair_ref":"R51042","rem_status":"Completed","rem_client":"Island Seafood","rem_bc_ref":"92367828 ","rem_site":"Unit B, OYO Business Units, Hindmans Way, Dagenham Docks, Dagenham, RM9 6LN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"22\/06\/2023","rem_id":"731","rem_ref":"REM10730","rem_description":"We have been advised that one of the roller shutters at the above project is not shutting properly, it is not going all the way down to the floor. (We don\u2019t know if it is the left or right one).\r\n\r\nAs the car park is closed at night with the shutter not fully closing the MSCP is not secure. \r\n","rem_job":"J50438","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Huber Car Park Systems","rem_bc_ref":"92249907 ","rem_site":"RCSH Guildford MSCP, Rosalind Franklin Close, Guildford , GU2 7YZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/06\/2023","rem_id":"732","rem_ref":"REM10731","rem_description":"shutter is not shutting properly, it is not going all the way down to the floor. (We don\u2019t know if it is the left or right one).\r\n\r\nAs the car park is closed at night with the shutter not fully closing the MSCP is not secure. \r\n","rem_job":"J50438","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Huber Car Park Systems","rem_bc_ref":"91747974 ","rem_site":"RCSH Guildford MSCP, Rosalind Franklin Close, Guildford , GU2 7YZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/06\/2023","rem_id":"733","rem_ref":"REM10732","rem_description":"Attend with fire alarm guy and attempt to get working both shutters on alarm ","rem_job":"J50806","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St Marys Hall","rem_bc_ref":"91782481 ","rem_site":"489 Victoria Avenue, Southend on Sea, SS2 6NL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/06\/2023","rem_id":"734","rem_ref":"REM10733","rem_description":"Shutter is at an angle\/uneven and doesn't operate straight or smoothly - wants sorted asap as new tenants are meant to move into premises soon. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8064","rem_repair_ref":"R51349","rem_status":"Completed","rem_client":"Essex Supplies  UK Limited","rem_bc_ref":"92368100 ","rem_site":"Unit 23 Parkside Centre, Potters Way . Temple Farm Industrial Estate, Southend Essex , SS2 5SJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/06\/2023","rem_id":"735","rem_ref":"REM10734","rem_description":null,"rem_job":"J51223","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mowbray","rem_bc_ref":"1","rem_site":"Baxters Healthcare Ltd, Caxton Way, Thetford, IP24 3SE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/07\/2023","rem_id":"736","rem_ref":"REM10735","rem_description":"One shutter not closing","rem_job":"J51142","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lanview Limited","rem_bc_ref":"92533410 ","rem_site":"The Havens, 30 Ransomes Europark, Ipswich, IP3 9SJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/07\/2023","rem_id":"737","rem_ref":"REM10736","rem_description":"Report that threshold has come unstuck due to forklifts, evaluate and refix.\r\nUNIT 15 A Design 4 Print LTD","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"7984","rem_repair_ref":"R51175","rem_status":"Completed","rem_client":"Inner London Group","rem_bc_ref":"92737949 ","rem_site":"Block 9 Thamesview 130, Fenttiman Road, Roscommon Way, Canvey Island, SS8 0EQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/07\/2023","rem_id":"738","rem_ref":"REM10737","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8108","rem_repair_ref":"R51433","rem_status":"Completed","rem_client":"AF Partnership ","rem_bc_ref":"92669868 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"06\/07\/2023","rem_id":"739","rem_ref":"REM10738","rem_description":"I think the door has gone over the limit. It will now neither open nor close\r\nthe laths inside the protective box are not tight around the main shaft. It\u2019s as though they have bunched up inside the box","rem_job":"J49177","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mike O'Dwyer","rem_bc_ref":"92759987 ","rem_site":"65-66 Eastern Esplanade, Southend on Sea, SS1 2YT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/07\/2023","rem_id":"740","rem_ref":"REM10739","rem_description":"Fire Alarm Company - \"the door company had wired the connections that closes the shutter the wrong way round this has confirmed with a member of staff at ER production during his visit as they tested it the other way round and it operated correctly\"\r\n\r\nGuardian & Fire Alarm Company to attend same time to test connections","rem_job":"J51132","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Adair Ltd","rem_bc_ref":"1","rem_site":"ER Productions, Unit G, Panorama, Bridge Cl, Dartford , DA2 6QP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/07\/2023","rem_id":"741","rem_ref":"REM10740","rem_description":"shutter is making squeaking noise when operating up & down - possibly a bit of grease needed ","rem_job":"J49177","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mike O'Dwyer","rem_bc_ref":"93752635 ","rem_site":"65-66 Eastern Esplanade, Southend on Sea, SS1 2YT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/07\/2023","rem_id":"742","rem_ref":"REM10741","rem_description":"R51747 - fire alarm not working since repair job - wants investigated asap","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8264","rem_repair_ref":"R51747","rem_status":"Completed","rem_client":"Ronald McDonald House Camberwell","rem_bc_ref":"93762949 ","rem_site":"6-9 Windsor Walk, Camberwell, London, SE5 8BB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/08\/2023","rem_id":"743","rem_ref":"REM10742","rem_description":"lath has come out of guide, shutter is now unlevel and unable to open\/close. ","rem_job":"J50491","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Amber Mortgage Solutions","rem_bc_ref":"94825023 ","rem_site":"817 Southchurch Road, Southend on Sea, SS1 2PP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/08\/2023","rem_id":"744","rem_ref":"REM10743","rem_description":"opened the shutter for the first time since the repair and it does not go high enough to allow the door to open. It is catching by about 5mm. I have been to site and wound it up and down and it is still to low. All I can assume is that the limit has slipped or the shutter was wound tighter after they did the repair.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8251","rem_repair_ref":"R51720","rem_status":"Completed","rem_client":"ACL GP Limited","rem_bc_ref":"95046465 ","rem_site":"Ashingdon Pavillion King George's Field , Ashingdon Road , Rochford, SS4 3HF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/08\/2023","rem_id":"745","rem_ref":"REM10744","rem_description":"Replace battery backup, to note, this is a hard wired Powercool UPS 1000va - J51132-1 \r\n(issues found on Service visit)","rem_job":null,"rem_service":"3003","rem_service_ref":"S51831","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ER Productions","rem_bc_ref":"96287736 ","rem_site":"ER Productions, Unit G, Panorama, Bridge Cl, Dartford , DA2 6QP","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"21\/08\/2023","rem_id":"746","rem_ref":"REM10745","rem_description":"To attend site with Tower & swap all damaged laths out and use good non damaged laths to replace the damaged ones. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8211","rem_repair_ref":"R51658","rem_status":"Completed","rem_client":"Advanced Services Centre Ltd - Laindon","rem_bc_ref":"95870273 ","rem_site":"High Road, Laindon, SS15 6DS","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"24\/08\/2023","rem_id":"747","rem_ref":"REM10746","rem_description":"Please attend site and remove the bubble wrap from the fire tape and tidy up tape. Look at 3 shutters.\r\nSee photos","rem_job":"J50961","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neilcott Construction Group","rem_bc_ref":"95986848 ","rem_site":"The Gate Church, Meadway, Reading, RG30 4NX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/08\/2023","rem_id":"748","rem_ref":"REM10747","rem_description":"Take touch up \/ sandpaper \/ paint brush fixings  and make the whole shutter. Take photos of area of damage once complete","rem_job":"J51644","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"DGH Construction Limited","rem_bc_ref":"96023085 ","rem_site":"Christchurch Primary, Redhill Street, London, NW1 4BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/08\/2023","rem_id":"749","rem_ref":"REM10748","rem_description":"shutter is opening 2\/3 foot off the ground and not opening fully - ideally wants an engineer to attend today 30\/08\/2023 - as bins are being collected from inside the shutter 31\/08\/2023","rem_job":"J49783","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cherry Red Contracts","rem_bc_ref":"96738445 ","rem_site":"The Warehouse, Beech Road, Benfleet, SS7 2AZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/08\/2023","rem_id":"750","rem_ref":"REM10749","rem_description":"Return to site and remove end \/ side panel. Take to Metcraft, so it can be powder coat both sides.\r\nOnce powder coated, attend site a re-install.","rem_job":"J50667","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"High Trees Community Development Trust","rem_bc_ref":"97118215 ","rem_site":"220 Upper Tulse Hill, London, SW2 2NS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/09\/2023","rem_id":"751","rem_ref":"REM10750","rem_description":"Attend site and apply some intumescent mastic to a few gaps ","rem_job":"J51197","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"G8 Secure Ltd","rem_bc_ref":"96547439 ","rem_site":"Sanctuary Building, Westminster, SW1P 3BT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/09\/2023","rem_id":"752","rem_ref":"REM10751","rem_description":"client believes there to be issues with optic safety edge on shutter since we repaired and wants this investigated ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8311","rem_repair_ref":"R51834","rem_status":"Completed","rem_client":"Naccs ","rem_bc_ref":"97117712 ","rem_site":"255 Lordship Lane, Haringey, London, N17 6AA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/09\/2023","rem_id":"753","rem_ref":"REM10752","rem_description":"6 further new laths required to top section\r\n2no Genie lift & 1no Scissor lift\r\n ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8211","rem_repair_ref":"R51658","rem_status":"Completed","rem_client":"Advanced Services Centre Ltd - Laindon","rem_bc_ref":"103433575 ","rem_site":"High Road, Laindon, SS15 6DS","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/09\/2023","rem_id":"754","rem_ref":"REM10753","rem_description":"key alike key switches \/ silicone outside keyswitch, grease guides.","rem_job":"J51792","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Leaworks Limited c\/o Mayfield Property ","rem_bc_ref":"97924822 ","rem_site":"Queensgate Shopping Centre, Orsett Road, Grays, RM17 5DF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2023","rem_id":"755","rem_ref":"REM10754","rem_description":"{\"$binary\":{\"base64\":\"\"}}","rem_job":"J51717","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Beard Construction","rem_bc_ref":"1","rem_site":"Market Place , Melksham , Wiltshire , SN12 6ES","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2023","rem_id":"756","rem_ref":"REM10755","rem_description":"8 \u2013            Guardian will pack threshold\r\n9 \u2013            Guardian to pack threshold, Beard will sort gap a\r\n10 \u2013          Guardian to install outstanding door, \r\n12 \u2013          Guardian will level door, Beard will sort out gap at top? \r\n13, 16 \u2013   Guardian to level the doors, Beard will resolve the gap\r\n15 -           Guardian engineers to remove the threshold, Beard will get a carpenter to cut back the timber. Guardian to replace threshold \r\n \r\n","rem_job":"J51717","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Beard Construction","rem_bc_ref":"98387846 ","rem_site":"Market Place , Melksham , Wiltshire , SN12 6ES","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2023","rem_id":"757","rem_ref":"REM10756","rem_description":"attend site and check operation of fire shutter through fire alarm set up ","rem_job":"J50330","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Vistry Partnerships","rem_bc_ref":"98389975 ","rem_site":"Nine Elms Station, Pascal Street  , Lambeth , London, SW8 4SH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/09\/2023","rem_id":"758","rem_ref":"REM10757","rem_description":"to attend site and wire safety edge into the shutter & also fit brush trip to guides to prevent noise ","rem_job":null,"rem_service":"2340","rem_service_ref":"S49999","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Alan Dalton","rem_bc_ref":"98926589 ","rem_site":"Foresters, Fireball Hill, Ascot, SL5 9PJ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"02\/10\/2023","rem_id":"759","rem_ref":"REM10758","rem_description":"we would need urgent advise on how to connect the fire alarm and access control trigger as we have cause and effect inspection with BC tomorrow and currently the door is not operating.\r\n\r\n","rem_job":"J50771","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"McMullen","rem_bc_ref":"98824571 ","rem_site":"Kings Cross Triangle, 180 York Way , London, N1 0AZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/10\/2023","rem_id":"760","rem_ref":"REM10759","rem_description":"grease the guides up - shutter making noise going up\/down","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8354","rem_repair_ref":"R51920","rem_status":"Completed","rem_client":"Gateway Property Management Ltd","rem_bc_ref":"99188619 ","rem_site":"Osiers Road Car Park, Osiers Point, Wandsworth, London, SW18 1NL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"10\/10\/2023","rem_id":"761","rem_ref":"REM10760","rem_description":"shutter wont go up - the motor is making a noise as if its trying to operate, the shutter will go down but not up ","rem_job":"J51886","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"99369209 ","rem_site":"Watford Police Station , 3 George Street, Watford , WD18 0BX ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/10\/2023","rem_id":"762","rem_ref":"REM10761","rem_description":"\t\r\nSupply and fit safey brake TA 1\/2 silver.\r\nOn ramp so need two scaffolds or one all terain scissor lift.\r\nRemove casing, remove barrel and motor, change brake and refit all parts.\r\nCar park entrance to be closed for duration of works.\r\n3 men 4 hours\r\n\r\nScaffold ,Scissor lift","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8541","rem_repair_ref":"R52272","rem_status":"Completed","rem_client":"Osborne Construction","rem_bc_ref":"101610301 ","rem_site":"Westminster City Council , Ashbridge Street, London, NW8 8DS","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/10\/2023","rem_id":"763","rem_ref":"REM10762","rem_description":"shutter is playing up as when it comes down it\u2019s hitting the floor and then going straight back up so I would think that it is travelling too far down which to me means the limit has not been set up correctly ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8478","rem_repair_ref":"R52163","rem_status":"Completed","rem_client":"BAM FM LTD","rem_bc_ref":"100176713 ","rem_site":"Victoria Place Shopping Centre, 115 Buckingham Palace Road, London, SW1W 9SJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/10\/2023","rem_id":"764","rem_ref":"REM10763","rem_description":"to return to site and fit main curtain & new joining bar - vison panel has already been changed ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8231","rem_repair_ref":"R51683","rem_status":"Completed","rem_client":"Fit Out UK Ltd","rem_bc_ref":"102034373 ","rem_site":"27 Abbey Road, Park Royal, London, NW10 7SJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"26\/10\/2023","rem_id":"765","rem_ref":"REM10764","rem_description":"investigate fob \/ automation ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8528","rem_repair_ref":"R52253","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"100607513 ","rem_site":"The Filaments, Beacon Tower, 16 Buckhold Road, London , SW18 4FY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"07\/11\/2023","rem_id":"766","rem_ref":"REM10765","rem_description":"Attend site and fix two small angles to floor and guide \/ angle to secure the bottom of the shutter.","rem_job":"J52059","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thameside Shellfish","rem_bc_ref":"101653746 ","rem_site":"12-14 Cockle Row, Leigh on Sea, SS9 2ER","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/11\/2023","rem_id":"767","rem_ref":"REM10766","rem_description":"Take lots of good phots of damaged T rail before removal. Bring back to Guardian undamaged. Replace T rail.\r\nAdjust casing so it if fitted correctly. Lower FCPO3 Panel to below ceiling line approx 75mm ","rem_job":"J50542","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ISG Ltd ","rem_bc_ref":"101697495 ","rem_site":"Compass School, Drummond Rd, Bermondsey , London, SE16 2BT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/11\/2023","rem_id":"768","rem_ref":"REM10767","rem_description":"Snag all doors \/ issues as per Perry's snag list","rem_job":"J51717","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Beard Construction","rem_bc_ref":"101731138 ","rem_site":"Market Place , Melksham , Wiltshire , SN12 6ES","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/11\/2023","rem_id":"769","rem_ref":"REM10768","rem_description":null,"rem_job":"J51132","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Adair Ltd","rem_bc_ref":"1","rem_site":"ER Productions, Unit G, Panorama, Bridge Cl, Dartford , DA2 6QP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/11\/2023","rem_id":"770","rem_ref":"REM10769","rem_description":"To go to site & possibly reset limits, also look at curtain retraction \r\nafterwards, service both shutters on site ","rem_job":"J49956","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"We Are BW","rem_bc_ref":"101946647 ","rem_site":"Nova South, 160 Victoria Street, London, SW1E 5LB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/11\/2023","rem_id":"771","rem_ref":"REM10770","rem_description":"investigate issues with reception fire shutter - Client stated \"Sometimes it does come down automatically during the testing of the alarms and sometimes it doesn\u2019t.  It also sporadically won\u2019t open or shut at the beginning and end of the day.\" \r\nNathan tested fire alarm on Service visit and all worked and passed the fire alarm test \r\n\r\n","rem_job":null,"rem_service":"3005","rem_service_ref":"S51833","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St Michaels School","rem_bc_ref":"102049063 ","rem_site":"St Michaels School, 198 Hadleigh Road, Leigh on Sea, SS9 2LP","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"14\/11\/2023","rem_id":"772","rem_ref":"REM10771","rem_description":"Contact Tim at Robust 07557853033 ref closer, can alter with a tiny screw or slight bend.\r\nSnagging as per photos, threshold.","rem_job":"J51867","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"102138796 ","rem_site":"Box Mill, Mill Lane, Wiltshire , SN13 8PL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/11\/2023","rem_id":"773","rem_ref":"REM10772","rem_description":"investigate issues with Lock on Asset 11086-12685","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8125","rem_repair_ref":"R51456","rem_status":"Completed","rem_client":"Places Leisure","rem_bc_ref":"102948516 ","rem_site":"Putney Leisure Centre, Dryburgh Road, Putney,  London, SW15 1BL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/11\/2023","rem_id":"774","rem_ref":"REM10773","rem_description":"Replace both curtains (full)   take protection do not damage or mark (kid gloves)","rem_job":"J51507","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Globe Security Systems","rem_bc_ref":"106376851 ","rem_site":"8 Newlands End , Basildon , SS15 6DU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/11\/2023","rem_id":"775","rem_ref":"REM10774","rem_description":"Stibbards - we have two faults, the first is that the \u2018deadlock\u2019 is not engaging, this is a fitting issue and should be covered under the warranty.  The 2nd fault relates to 2 doors not raising using the controls","rem_job":"J51220","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AW Hardy & Co","rem_bc_ref":"103085799 ","rem_site":"533 Rayleigh Road, Benfleet, SS7 3TN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/11\/2023","rem_id":"776","rem_ref":"REM10775","rem_description":"Take new control panel. (phone office before changing) please investigate issue with control panel.\r\nTheir electrician has tested the power going to the box and all is okay\r\n\r\n","rem_job":"J51223","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mowbray","rem_bc_ref":"103329690 ","rem_site":"Baxters Healthcare Ltd, Caxton Way, Thetford, IP24 3SE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/12\/2023","rem_id":"777","rem_ref":"REM10776","rem_description":null,"rem_job":"J49956","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"We Are BW","rem_bc_ref":"1","rem_site":"Nova South, 160 Victoria Street, London, SW1E 5LB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/12\/2023","rem_id":"778","rem_ref":"REM10777","rem_description":null,"rem_job":"J49956","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"We Are BW","rem_bc_ref":"1","rem_site":"Nova South, 160 Victoria Street, London, SW1E 5LB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/12\/2023","rem_id":"779","rem_ref":"REM10778","rem_description":"From Pauls visit on 21st Nov 23. Level 8 Fire Curtain. We need new retaining bolts to guide flaps, needs \r\nbottom bar removed and refitted, needs side wall wood removed to run curtain fully down and debag.","rem_job":null,"rem_service":"3238","rem_service_ref":"S52405","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ergo ","rem_bc_ref":"106005363 ","rem_site":"Nova South, 160 Victoria Street, London, SW1E 5LB","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"08\/12\/2023","rem_id":"780","rem_ref":"REM10779","rem_description":"We are uncertain about the issue, as both shutters are not working","rem_job":"J50481","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Gilbert Ash Ltd","rem_bc_ref":"104049574 ","rem_site":"Gilbert Ash Site Office , Dartmouth Avenue , Woking , GUY21 5PF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/12\/2023","rem_id":"781","rem_ref":"REM10780","rem_description":" they have reported that the door is not closing correctly","rem_job":"J52100","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Malnor Southern LTD","rem_bc_ref":"104062955 ","rem_site":"Chelmsford Bus Station, Chelmsford, CM1 1GZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/12\/2023","rem_id":"782","rem_ref":"REM10781","rem_description":"Paul has stated the sensors are no longer working -the door goes up and wont come back down and I have had to isolate it.\r\nplease investigate if they have been tampered with or just faulty ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8537","rem_repair_ref":"R52266","rem_status":"Completed","rem_client":"NOVAR ED&S ","rem_bc_ref":"105583774 ","rem_site":"15 Progress Road, Leigh on Sea, SS9 5JA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/01\/2024","rem_id":"783","rem_ref":"REM10782","rem_description":"To attend site and swap out FOC microchips in each panel, on both speed doors","rem_job":"J52064","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"EGL Homecare Ltd","rem_bc_ref":"105617350 ","rem_site":"Campfield Road, Shoeburyness, SS3 9FL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/01\/2024","rem_id":"784","rem_ref":"REM10783","rem_description":"the shutter doesn\u2019t operate closing with key switch, but key switch does open shutter when it has been closed with the override.","rem_job":"J50078","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Construction London and South East","rem_bc_ref":"105915652 ","rem_site":"KMPT IMHS Ward,, Priority House, Hermitage Lane, Maidstone, ME16 9PH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/01\/2024","rem_id":"785","rem_ref":"REM10784","rem_description":"The shutter keeps stopping when trying to put down, its happening on both remote fobs which makes me think its the shutter or control unit. Shutter going up works fine, but pressing to go down it keeps stopping. ","rem_job":"J50641","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Silent Disco Company Group Ltd","rem_bc_ref":"106044804 ","rem_site":"Unit 8 The Brookside Centre, Sumpters Way, Temple Farm Industrial Estate , Southend-on-Sea , SS2 5RR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/01\/2024","rem_id":"786","rem_ref":"REM10785","rem_description":"please look at push buttons","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8786","rem_repair_ref":"R52730","rem_status":"Completed","rem_client":"G J B Developments c\/ Lister Windows ","rem_bc_ref":"106400872 ","rem_site":"23 Totman Crescent , Brook Road Industrial Estate , Rayleigh , SS6 7XG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/01\/2024","rem_id":"787","rem_ref":"REM10786","rem_description":"Please look at the two shutters for correct operation","rem_job":"J51142","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lanview Limited","rem_bc_ref":"106734235 ","rem_site":"The Havens, 30 Ransomes Europark, Ipswich, IP3 9SJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/01\/2024","rem_id":"788","rem_ref":"REM10787","rem_description":"put laminate sign folded within the YSW and please take very clear good photos \r\nTake good photos of working stop button\r\nTake cover off the key safe and take good photos","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8790","rem_repair_ref":"R52737","rem_status":"Completed","rem_client":"Iron Works (Cambridge) Management Company Limited c\/o Warwick Estates","rem_bc_ref":"107436160 ","rem_site":"Communal Eagle Street, Mill Road Ironworks, Cambridgeshire, CB1 2GL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/02\/2024","rem_id":"789","rem_ref":"REM10788","rem_description":"return to site with motor cover and look at issues with shutter failing to open ","rem_job":"J52206","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Symon Smith & Partners Limited ","rem_bc_ref":"115571411 ","rem_site":"Cavendish House, 21 Wellington Road, St Johns Wood, London, NW8 9SQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/02\/2024","rem_id":"790","rem_ref":"REM10789","rem_description":"\r\nUnfortunately they have called this morning to say the door is no longer soft closing, instead it slams shut. Also it doesn\u2019t always open on the first attempt to open it, resulting in a driver at the bus station injuring his arm\r\n","rem_job":"J52100","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Malnor Southern LTD","rem_bc_ref":"108026898 ","rem_site":"Chelmsford Bus Station, Chelmsford, CM1 1GZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/02\/2024","rem_id":"791","rem_ref":"REM10790","rem_description":"1no 50mm wide by 150mm long 6mm flat sprayed same colour as shutter BS12B29 Green\r\n15mm \/ 16mm hole in bottom to line up with manual override so can padlock \r\n1no extended override for 230nm ellard motor \r\ndrill and tap and nut bolts to head plates ","rem_job":"J52085","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Acorn Packaging Services ","rem_bc_ref":"108832316 ","rem_site":"Acorn Packaging Services Ltd, , Joinery Works, , Butts Road,, Stanford-Le-hope, SS17 0JH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/02\/2024","rem_id":"792","rem_ref":"REM10791","rem_description":"To replace instructions for new ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8790","rem_repair_ref":"R52737","rem_status":"Completed","rem_client":"Iron Works (Cambridge) Management Company Limited c\/o Warwick Estates","rem_bc_ref":"108512387 ","rem_site":"Communal Eagle Street, Mill Road Ironworks, Cambridgeshire, CB1 2GL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"16\/02\/2024","rem_id":"793","rem_ref":"REM10792","rem_description":"to replace safety edge ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8910","rem_repair_ref":"R52974","rem_status":"Completed","rem_client":"Dedman Property Management","rem_bc_ref":"109144202 ","rem_site":"Overcliff Apartments, Manor Road, Westcliff-on-Sea, SS0 7SE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"28\/02\/2024","rem_id":"794","rem_ref":"REM10793","rem_description":"Fuse links secured.  \r\nSerivce wallets and branding for each asset. \r\nClosers looked at repaired if poss \r\nFire mastic all fire doors both sides\r\nCasings addressed  \r\n","rem_job":"J51852","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rack Master Storage Systems","rem_bc_ref":"110035262 ","rem_site":"Whistl, Moulton Park, Mansion Close , -, NN3 6WD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/02\/2024","rem_id":"795","rem_ref":"REM10794","rem_description":"Attend site a see what is happening to shutter operation. Report especially if missed used. Also 2 x steel doors alter hinges to close gap.\r\nSee snagging report","rem_job":"J52442","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Collins Construction","rem_bc_ref":"110161258 ","rem_site":"33 Kingsway, London, WC2B 6UF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/03\/2024","rem_id":"796","rem_ref":"REM10795","rem_description":"Arch 848 \u2013 return to seal bottom of door as mastic come away letting water in \r\n\r\nArch 850- new bottom rail rubber, been cut too short by 50mm \r\n\r\nArch 837 \u2013 shutter not working on key switch. Fuse spur on, and distribution board fuse on as well \r\n","rem_job":"J50863","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Circet UK Limited","rem_bc_ref":"116087276 ","rem_site":"836-850 Railway Arch , Brayards Road , London, SE15 2AG ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/03\/2024","rem_id":"797","rem_ref":"REM10796","rem_description":"Fusible link reset needs to be fixed to casing and wiring tidied up \r\nDoor closer to be looked at as loose \r\nHead plates are not running flush with casings\r\nPlates need adjusting to finish flush with head plates \r\nWhite fire intumescent sealant around door frames ( fire sealant 400 from everbuild  \r\nCheck all yellow wallets are fixed with each shutter (legal requirement)\r\n\r\nLots of before and after photos, so we can prove to whoever the work is done.\r\n","rem_job":"J51852","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rack Master Storage Systems","rem_bc_ref":"110707523 ","rem_site":"Whistl, Moulton Park, Mansion Close , -, NN3 6WD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/03\/2024","rem_id":"798","rem_ref":"REM10797","rem_description":"Both shutters not coming down in fire test. Could be control panels.\r\nNeed details in case this is chargeable   ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8890","rem_repair_ref":"R52941","rem_status":"Completed","rem_client":"St Marys Hall","rem_bc_ref":"110722685 ","rem_site":"St Marys Centre, Hill Road, Prittlewell, SS2 6JT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"06\/03\/2024","rem_id":"799","rem_ref":"REM10798","rem_description":"D Lock not lining up \r\nLoosen the nuts on bottom 2 wheel bricks push panel forward till pushes against seal then pull the wheel bracket back towards you and re tighten the nuts","rem_job":"J51541","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Morris and Blunt","rem_bc_ref":"110736579 ","rem_site":"Toutley Industrial Estate , Toutley Road , Wokingham, RG41 1QN ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/03\/2024","rem_id":"800","rem_ref":"REM10799","rem_description":"Replace damage sectional panel","rem_job":"J52501","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Inner London Group","rem_bc_ref":"110903167 ","rem_site":"Block 9 Thamesview 130, Fenttiman Road, Roscommon Way, Canvey Island, SS8 0EQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/03\/2024","rem_id":"801","rem_ref":"REM10800","rem_description":"Shutter have issues coming down. Repair full report, could be not be Warranty ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8862","rem_repair_ref":"R52879","rem_status":"Completed","rem_client":"Coombes Accident Repair Centre ","rem_bc_ref":"111150956 ","rem_site":"Weldstone Road  , Sutton, SM3 9QN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/03\/2024","rem_id":"802","rem_ref":"REM10801","rem_description":"\r\nremedial from R52646 - issues with shutter coming down, unable to commission. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8968","rem_repair_ref":"R53077","rem_status":"Completed","rem_client":"Adriatic Land 8 Limited c\/o JFM Block & Estate Management","rem_bc_ref":"116170308 ","rem_site":"Garrad House , 30 Garrad Street , Reading , RG1 1NR ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/03\/2024","rem_id":"803","rem_ref":"REM10802","rem_description":"shutter is still having issues after lee B&B attending and replacing key switch, possible further issues ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8961","rem_repair_ref":"R53068","rem_status":"Cancelled","rem_client":"BIMM BIRMINGHAM","rem_bc_ref":"111505516 ","rem_site":"93-95 Floodgate Street, Digbeth, Birmingham, B5 5SR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/03\/2024","rem_id":"804","rem_ref":"REM10803","rem_description":"Fill holes on both doors from closer repositions, with P38 body filler and touch up holes \/ spray","rem_job":"J52147","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Barnes Construction Ltd","rem_bc_ref":"111642503 ","rem_site":"Scotsdale Garden Centre, 120 Cambridge Road, Great Shelford, Cambridge, CB22 5JT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/03\/2024","rem_id":"805","rem_ref":"REM10804","rem_description":"look at cracking noise, check Ram and operation\r\npossibly need to grease  ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8959","rem_repair_ref":"R53066","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"111716440 ","rem_site":"Queens Wharf, 2 Crisp Road, London, W6 9NE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/03\/2024","rem_id":"806","rem_ref":"REM10805","rem_description":"as soon a car leaves the gate, the gate does not close and stays wide open ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8959","rem_repair_ref":"R53066","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"112057856 ","rem_site":"Queens Wharf, 2 Crisp Road, London, W6 9NE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/03\/2024","rem_id":"807","rem_ref":"REM10806","rem_description":"Unfortunately there was no gromet fitted to the top of the door where the cables go in, and it appears over time water has now got in, and upset the electronics - they are now not working ","rem_job":"J51208","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Solopress","rem_bc_ref":"113202816 ","rem_site":"Unit 9 - 10 Stock Road, Southend on Sea, SS2 5QF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/03\/2024","rem_id":"808","rem_ref":"REM10807","rem_description":"The motor seems not to be working. We have checked the power socket for the unit and that seems ok\r\nno power running to shutter","rem_job":"J52707","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Bridge Garage ","rem_bc_ref":"1","rem_site":"Ness Rd, Southend-on-Sea, SS3 9PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/03\/2024","rem_id":"809","rem_ref":"REM10808","rem_description":"need to return to site FOC to replace safety edge battery & programme 1no fob ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8919","rem_repair_ref":"R52995","rem_status":"Cancelled","rem_client":"Archspace Architecture ","rem_bc_ref":"112486594 ","rem_site":"4 High Street , Northfleet, DA11 9HB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/03\/2024","rem_id":"810","rem_ref":"REM10809","rem_description":"the roller shutter is put to manual operation and kept in the open position \u2013 when it then is set to automatic operation the shutter keeps getting stuck leaving the shutter open and a security risk","rem_job":"J51609","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ethos Construction London Ltd","rem_bc_ref":"112494520 ","rem_site":"283 -287 Preston Road , Harrow, HA3 0QQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/04\/2024","rem_id":"811","rem_ref":"REM10810","rem_description":"I have checked the power to the unit but nothing seems to work. The door will open manually so that side of it is ok therefore I feel it is the motor or a sensor that may be at fault. There is no sound at all as if the unit is dead. ","rem_job":"J52707","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Bridge Garage ","rem_bc_ref":"113030818 ","rem_site":"Ness Rd, Southend-on-Sea, SS3 9PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/04\/2024","rem_id":"812","rem_ref":"REM10811","rem_description":"please deliver 2x long manual winders, get signature for delivery, remove old long manual winder from site","rem_job":"J52593","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Thornton Partnership Ltd","rem_bc_ref":"113240372 ","rem_site":"3 Holford Street , Bevin Way , London, WC1X 9HD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/04\/2024","rem_id":"813","rem_ref":"REM10812","rem_description":"attend site and install extension toggles ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8922","rem_repair_ref":"R53000","rem_status":"Completed","rem_client":"IVECO","rem_bc_ref":"113247187 ","rem_site":"Unit 4 Evolution Business Park, Chancerygate Way, Hawley Lane, Farnborough, Hampshire, GU14 8FF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/04\/2024","rem_id":"814","rem_ref":"REM10813","rem_description":"replace door closer to steel door ","rem_job":"J51852","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rack Master Storage Systems","rem_bc_ref":"113853483 ","rem_site":"Whistl, Moulton Park, Mansion Close , -, NN3 6WD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/04\/2024","rem_id":"815","rem_ref":"REM10814","rem_description":"replace top transom section on door. replace trim silicon \/ paint \/ touch in. remove threshold ","rem_job":"J52409","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Sol Services Ltd","rem_bc_ref":"114709913 ","rem_site":"ISS Leonardo, Basildon, SS14 3EL  ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/04\/2024","rem_id":"816","rem_ref":"REM10815","rem_description":"Paint touch up, ( Barns to clearly point out all areas when we are on site)\r\nReplace Hinge screw.\r\nConnect power supply correctly to closer (by others)\r\n","rem_job":"J52147","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Barnes Construction Ltd","rem_bc_ref":"119819131 ","rem_site":"Scotsdale Garden Centre, 120 Cambridge Road, Great Shelford, Cambridge, CB22 5JT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/04\/2024","rem_id":"817","rem_ref":"REM10816","rem_description":"Some of the plastic guides that keep the shutter in place have been broken which causes the door to come out of runners when the wind is high","rem_job":"J52064","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"EGL Homecare Ltd","rem_bc_ref":"114280002 ","rem_site":"Campfield Road, Shoeburyness, SS3 9FL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/04\/2024","rem_id":"818","rem_ref":"REM10817","rem_description":"I have just had a report that the shutters are intermittently failing to open","rem_job":"J52206","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Symon Smith & Partners Limited ","rem_bc_ref":"1","rem_site":"Cavendish House, 21 Wellington Road, St Johns Wood, London, NW8 9SQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/04\/2024","rem_id":"819","rem_ref":"REM10818","rem_description":"Further works reported from Service Visit - engineer advised this should've been done on the install job \r\n\r\nSafety break requires wiring into stop circuit, this will require some square white trunking ( 15 x 15 x 6400) to run full width of shutter. Fixed above the shutter\r\n\r\nAlso motor manual leaver requires extending.- J50995-1","rem_job":null,"rem_service":"2867","rem_service_ref":"S51495","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eastwood Community Centre ","rem_bc_ref":"122878316 ","rem_site":"Western Approaches, Southend-on-Sea, SS2 6XY","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"11\/04\/2024","rem_id":"820","rem_ref":"REM10819","rem_description":"installation of 2 sets of soffit seal to be installed.","rem_job":"J52828","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Abbey Tyre Co","rem_bc_ref":"113826707 ","rem_site":"135 Cowley Rd,, Arbury, CB4 0DL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/04\/2024","rem_id":"821","rem_ref":"REM10820","rem_description":"After the recent repair of replacement bungees, please check bungees and adjust","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8994","rem_repair_ref":"R53142","rem_status":"Completed","rem_client":"Plastic Extruders Ltd ","rem_bc_ref":"119273056 ","rem_site":"Russell Gardens, Wickford, SS11 8DN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/04\/2024","rem_id":"822","rem_ref":"REM10821","rem_description":"Return to site refix the wheels and re align curtain ,     all terrain scissor required ??      service door as well ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8963","rem_repair_ref":"R53071","rem_status":"Completed","rem_client":"Paddington Construction","rem_bc_ref":"117970731 ","rem_site":"Paddington Court, 116 Millmarsh Lane, Brimsdown, Enfield, EN3 7SW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/04\/2024","rem_id":"823","rem_ref":"REM10822","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8963","rem_repair_ref":"R53071","rem_status":"Cancelled","rem_client":"Paddington Construction","rem_bc_ref":"1","rem_site":"Paddington Court, 116 Millmarsh Lane, Brimsdown, Enfield, EN3 7SW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"16\/04\/2024","rem_id":"824","rem_ref":"REM10823","rem_description":"Replace internal casing that was cut on first install. \r\nMatt the builder 07746164597","rem_job":"J52859","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Spencer ","rem_bc_ref":"120000269 ","rem_site":"80 Burgess Road, Thorpe bay, Southend-on-Sea, SS1 3HU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/04\/2024","rem_id":"825","rem_ref":"REM10824","rem_description":"shutter 3   has F1.3 ","rem_job":"J52839","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"G A Harper Limited","rem_bc_ref":"1","rem_site":"Orsett Fire Station , Linford, Grays, RM16 3DU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/04\/2024","rem_id":"826","rem_ref":"REM10825","rem_description":"install the stainless steel angle and flat plate","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8803","rem_repair_ref":"R52758","rem_status":"Completed","rem_client":"G8 Secure Ltd","rem_bc_ref":"115571660 ","rem_site":"Clive House,  70 Petty France,  Westminster, London, SW1H 9EX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"24\/04\/2024","rem_id":"827","rem_ref":"REM10826","rem_description":"Door closer required on \"life room\" door (Daniel knows which arm is required.) this is all that is outstanding.)","rem_job":"J50756","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"O'Halloran & O'Brien Ltd","rem_bc_ref":"115257622 ","rem_site":"Chatham Waters Phase 3, Gillingham Gate Road, Chatham , ME4 4FT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/04\/2024","rem_id":"828","rem_ref":"REM10827","rem_description":"Return to site with replacement fobs and control panel (control panel needs to be returned to supplier)\r\nTouch up paint required","rem_job":"J52892","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eddie Dervish","rem_bc_ref":"115638540 ","rem_site":"40 Wentworth Avenue, London, N3 1YL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/04\/2024","rem_id":"829","rem_ref":"REM10828","rem_description":"need to install new closer Assa Abloy (Robust)  and install 8 x guide fixings to RH guide 51852-5\r\nAlso take 60mm csk \/ phillips bolts 6 x M5 and M6 (Engineer to have taps)","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9053","rem_repair_ref":"R53309","rem_status":"Completed","rem_client":"Rack Master Storage Systems","rem_bc_ref":"117967228 ","rem_site":"Whistl, Moulton Park, Mansion Close , -, NN3 6WD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/04\/2024","rem_id":"830","rem_ref":"REM10829","rem_description":"1 x sectional limits are set low, to stop water ingress. Please alter others to same limit.\r\nAlso take photos of outside ground level. Put level on ground to show the amount of slope away from shutter.","rem_job":"J52587","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"115538894 ","rem_site":"12 Bridge Road Unit B, Haywards Heath, RH16 1UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/04\/2024","rem_id":"831","rem_ref":"REM10830","rem_description":"Attend Site, adjust any doors, fit closer cover and hold chains","rem_job":"J52550","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CS Hodges & Son Ltd.","rem_bc_ref":"119155494 ","rem_site":"1 Tower Place, Tower Hill, London, EC3R 5BU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/04\/2024","rem_id":"832","rem_ref":"REM10831","rem_description":"Go back to site and replace faulty control panel with new \r\nbring faulty control panel back from site and give to Lucy\/Kev ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8933","rem_repair_ref":"R53019","rem_status":"Completed","rem_client":"ITS Building People (Reading)","rem_bc_ref":"115574292 ","rem_site":"286 Kings Road, Reading, RG1 4HP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/05\/2024","rem_id":"833","rem_ref":"REM10832","rem_description":"It has been flagged during routine fire alarm testing that the fire curtain does not do anything - please investigate ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8789","rem_repair_ref":"R52736","rem_status":"Completed","rem_client":"Triple S Promotions Ltd ","rem_bc_ref":"115573610 ","rem_site":"475 Capability Green, Luton, LU1 3LU","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/05\/2024","rem_id":"834","rem_ref":"REM10833","rem_description":"to return to site with new correct ram and fit to gate ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9013","rem_repair_ref":"R53183","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"118325552 ","rem_site":"Queens Wharf, 2 Crisp Road, London, W6 9NE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"03\/05\/2024","rem_id":"835","rem_ref":"REM10834","rem_description":"client is saying the day after the repair, the gate has stuck open and is not closing via fob - wants us to reattend and investigate ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8977","rem_repair_ref":"R53095","rem_status":"Completed","rem_client":"Watsons Property Group Limited","rem_bc_ref":"1","rem_site":"Ravens Place, 218 Hawthorn Drive, Ipswich, IP2 0RG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"03\/05\/2024","rem_id":"836","rem_ref":"REM10835","rem_description":"add rubber stops in guides to stop water ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8836","rem_repair_ref":"R52826","rem_status":"Completed","rem_client":"Braintree Area Foodbank Ltd","rem_bc_ref":"115682129 ","rem_site":"Unit 6 Lakes Industrial Park, Lower Chapel Road , Braintree, CM7 3RU","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"07\/05\/2024","rem_id":"837","rem_ref":"REM10836","rem_description":"shutter stuck open. cannot use the manual winder (a new control panel has been ordered ) please try and re program fobs 3 off  \r\nRing Eddie 15 mins before arrival  07775522287\r\n","rem_job":"J52892","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eddie Dervish","rem_bc_ref":"115792861 ","rem_site":"40 Wentworth Avenue, London, N3 1YL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/05\/2024","rem_id":"838","rem_ref":"REM10837","rem_description":"return to site fix motor casing \/ drop chain to chain keep. Take photos of completion and video of shutter working.\r\nNeed good photos of all completed shutters. ","rem_job":"J51185","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Construction Scotland and North East","rem_bc_ref":"117996773 ","rem_site":"Darley Street Markets , Bradford , BD1 3LH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/05\/2024","rem_id":"839","rem_ref":"REM10838","rem_description":"Please report fault to office before fix. Might not be under warranty. \r\nLast Friday we completed our Cause and Effect through out the building and one thing that got picked up is that one of your Fire shutters (Bin store shutter on the GF) does not shut on fire alarm. ","rem_job":"J50649","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mace Interiors","rem_bc_ref":"118630709 ","rem_site":"41-43 Blackfriars, London, SE1 8NZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/05\/2024","rem_id":"840","rem_ref":"REM10839","rem_description":"Return to site sort out motor limits \/ replace motor. Level curtain on barrel \/ level bottom rail, run curtain until 100% correct.","rem_job":"J49956","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"We Are BW","rem_bc_ref":"118592367 ","rem_site":"Nova South, 160 Victoria Street, London, SW1E 5LB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/05\/2024","rem_id":"841","rem_ref":"REM10840","rem_description":"return to site, replace large RAM on large leaf. Then complete the repair, leave in working order","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9013","rem_repair_ref":"R53183","rem_status":"Completed","rem_client":"YY Management ","rem_bc_ref":"118736589 ","rem_site":"Queens Wharf, 2 Crisp Road, London, W6 9NE","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"23\/05\/2024","rem_id":"842","rem_ref":"REM10841","rem_description":"lift door up, find \/ fix the movement in track and left out buffer springs. Take extra dexion angle to be safe.","rem_job":"J52587","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"118857221 ","rem_site":"12 Bridge Road Unit B, Haywards Heath, RH16 1UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/05\/2024","rem_id":"843","rem_ref":"REM10842","rem_description":"Sectional Door (J51541-1) is having issues and not operating correctly, control panel is showing error codes of  F1.1\/F1.3\/ bottom limits error code ","rem_job":"J51541","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Morris and Blunt","rem_bc_ref":"1","rem_site":"Toutley Industrial Estate , Toutley Road , Wokingham, RG41 1QN ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/06\/2024","rem_id":"844","rem_ref":"REM10843","rem_description":"Look at 1 x sectional ref bottom limits \/ slack cables. If batteries need changing please inform office first before swapping out.\r\nThen check remaining doors.","rem_job":"J51541","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Morris and Blunt","rem_bc_ref":"119863634 ","rem_site":"Toutley Industrial Estate , Toutley Road , Wokingham, RG41 1QN ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/06\/2024","rem_id":"845","rem_ref":"REM10844","rem_description":"Apply red vinyl to barrier arm","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9103","rem_repair_ref":"R53411","rem_status":"Completed","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"119986225 ","rem_site":"Veolia Marsh Rd, Marsh Road, Wembley , HA0 1ES","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"06\/06\/2024","rem_id":"846","rem_ref":"REM10845","rem_description":"install black caps in steel doors 6 off doors","rem_job":"J52442","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Collins Construction","rem_bc_ref":"119997472 ","rem_site":"33 Kingsway, London, WC2B 6UF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/06\/2024","rem_id":"847","rem_ref":"REM10846","rem_description":"paint all rusted steel work with black hammarite & adjust, refix the maglock  \r\n\r\n","rem_job":"J51208","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Solopress","rem_bc_ref":"120393368 ","rem_site":"Unit 9 - 10 Stock Road, Southend on Sea, SS2 5QF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/06\/2024","rem_id":"848","rem_ref":"REM10847","rem_description":"need to return to site and put YSW on next to shutters - wasn't done on service visit and client wants this done ","rem_job":null,"rem_service":"3473","rem_service_ref":"S53091","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mollart Engineering (Chessington) Ltd","rem_bc_ref":"1","rem_site":"Chessington Industrial Estate, 106 Roebuck Road, Chessington, KT9 1EU","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"17\/06\/2024","rem_id":"849","rem_ref":"REM10848","rem_description":"Supply two number safety micro switches ,and connect the safety breaks to the control units stop circuit.\r\n\r\n\r\nDo the work during school holidays 24th July \/ 7th August \/ 07977267314 - Phil","rem_job":"J47845","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rochford District Council","rem_bc_ref":"123318339 ","rem_site":"Ashingdon Pavillion King George's Field , Ashingdon Road , Rochford, SS4 3HF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2024","rem_id":"850","rem_ref":"REM10849","rem_description":"adjust door rubbing. Adjust latch, only just latching  etc touch up the scratch. RAL 3003 tin on my desk","rem_job":"J53342","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Emerson Willis","rem_bc_ref":"121355492 ","rem_site":"Unit 3 Avocet House, Trinity Park, Chingford , E4 8TD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/06\/2024","rem_id":"851","rem_ref":"REM10850","rem_description":"Site are stating the issues haven't been fixed and stopped working a day after our attendance, please investigate why shutter is not closing fully to ground \r\n\r\nand service shutter","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9084","rem_repair_ref":"R53383","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"124561045 ","rem_site":"Alton Activity Centre Roehampton , Ellisfield Drive , London , SW15 4DR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/06\/2024","rem_id":"852","rem_ref":"REM10851","rem_description":"Please attend site touch up paint RAL 9005 satin.  All shutters on 1st floor require touch up.  Contact Robert 07862028775","rem_job":"J52952","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SAJO UK Inc","rem_bc_ref":"123298704 ","rem_site":"Goyard , Mount Street, London,  W1K 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/06\/2024","rem_id":"853","rem_ref":"REM10852","rem_description":"adjust barrier arm as barrier arm is coming down too hard onto barrier rest ","rem_job":"J52964","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"NOVAR ED&S ","rem_bc_ref":"121820654 ","rem_site":"15 Progress Road, Leigh on Sea, SS9 5JA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/07\/2024","rem_id":"854","rem_ref":"REM10853","rem_description":"Our Electricians are checking all the items that are related to the fire alarm and they have found this afternoon that one of the roller shutters metal outer casing was live 240v. They have switched this off at the spur to make this safe","rem_job":"J52070","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"BCR Group","rem_bc_ref":"122579811 ","rem_site":"The Bell Foundry, Freehold Street, Loughborough, LE11 1AR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/07\/2024","rem_id":"855","rem_ref":"REM10854","rem_description":"Following our install,\r\n\r\nGround locks were forgotten, need to return to site to fit them. - Cullum did this on 19\/07\/2024 (COMPLETED)\r\n\r\nExisting ground locks need adjusting. (around the corner of the shutter) -  unit 6 around the corner shut at 6pm, so still needs adjusting (2 x eyelet for ground lock and 4 x big washer required to finish this one - attended 24\/07\/2024)","rem_job":"J53321","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Factory Shops Essex Ltd","rem_bc_ref":"124561191 ","rem_site":"The Factory Shop (Essex), Purdeys Industrial Estate, 1 Magnolia Way, Rochford, SS4 1ND","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/07\/2024","rem_id":"856","rem_ref":"REM10855","rem_description":"Asset J48562-4 - needs a new light curtain leg (taken from J48562-1)\r\n\r\nAsset no J48562-5 & Asset no J48562-3 - requires correct Light curtain as discussed (correct one wasn't ordered\/sent)\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9111","rem_repair_ref":"R53426","rem_status":"Completed","rem_client":"Serco Ltd","rem_bc_ref":"124445918 ","rem_site":"Eagle Land Transfer Hub , Danks Wy, West Bromich, Tipton , DY4 7BT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/07\/2024","rem_id":"857","rem_ref":"REM10856","rem_description":"Front Bay 2 Code F1.2. Code F.2 appeared after reset. Closing issues. As discussed please attend today, as door wouldn't close without manual application","rem_job":"J52839","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Essex Fire","rem_bc_ref":"122852712 ","rem_site":"Orsett Fire Station , Linford, Grays, RM16 3DU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/07\/2024","rem_id":"858","rem_ref":"REM10857","rem_description":"Please attend site and lift asset 2 steel up, so threshold can be installed.\r\nTake photos, detailed report. Contact office if necessary before starting. ","rem_job":"J52784","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Alun Griffiths","rem_bc_ref":"122962889 ","rem_site":"Taffs Well Station, Wales, CF15 7PE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/07\/2024","rem_id":"859","rem_ref":"REM10858","rem_description":"to go back and leave manual winder - organise delivery of parts ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9209","rem_repair_ref":"R53612","rem_status":"Completed","rem_client":"Iron Works (Cambridge) Management Company Limited c\/o Warwick Estates","rem_bc_ref":"1","rem_site":"Communal Eagle Street, Mill Road Ironworks, Cambridgeshire, CB1 2GL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/07\/2024","rem_id":"860","rem_ref":"REM10859","rem_description":"Shutters barrel has come out of the casing slightly and a top clip has fallen off ","rem_job":"J53538","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Paul Hodges","rem_bc_ref":"124313448 ","rem_site":"18 Albany Road, Rayleigh, SS6 8TE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/07\/2024","rem_id":"861","rem_ref":"REM10860","rem_description":"Collect shutter bring back to Guardian ... waste\r\n\r\nSite closes at 4pm ","rem_job":"J53460","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Balfour Beatty ","rem_bc_ref":"124911643 ","rem_site":"Unit 5, Vanguard Industrial Estate, Henwood Industrial Estate , Ashford , Kent , TN24 8DH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/07\/2024","rem_id":"862","rem_ref":"REM10861","rem_description":"need to check over on the parts\/sizes required :\r\n\r\nShutter 1 (1290 x 870) - Service and WD40 on guides\r\n\r\nShutter 2 (2160 x 870) - Service, new drop bolt (straight), 65mm long, silver (ally), 2no dome head bolt M6 & nut\r\n\r\nShutter 3 (440 x 870) - 50mm guide is bent at bottom, requires new lock\r\n\r\nShutter 4 (1510 x 870) - requires new lock or pulling apart new code\/service lock\r\n\r\nShutter 5 (1490 x 870) - Service required\r\n\r\nShutter 6 (1500 x 870) - requires service, Alli drop bolt\r\n\r\nShutter 7 (1510 x 870) - Alli drop bolt 65mm, new lock\/service\r\n\r\nShutter 8 (440 x 870) - Alli drop bolt, new lock\r\n\r\nShutter 9 (1680 x 870) - new lock\r\n\r\nShutter 10 (1280 x 870) - m6 dome head bolt & nut\r\n(1-10 are all downstairs bars)\r\n\r\nAll locks are the same, lock 600mm h x 150mm w\r\nWhere drop bolts are filled need to drill into bar\r\n2 foot pull down pole","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9102","rem_repair_ref":"R53409","rem_status":"Completed","rem_client":"ACL GP Limited","rem_bc_ref":"124674811 ","rem_site":"Mill Hall, Bellingham Lane, Rayleigh , SS6 7ED","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/08\/2024","rem_id":"863","rem_ref":"REM10862","rem_description":"Repalce all rivets in the door pull handles so they all match. \r\n\r\nFire foam for gap \r\n\r\nTrims RAL 7016 \r\n20 x 20      2 no @2120 \r\n30 x 30      1 no @1750 mm \r\n\r\nThreshold plate - Primed  120 minimum mm  x 1755 \r\n\r\nRobust hinge screws \r\n\r\nCover plate to suit      HOPPE AR9500 CLOSER C\/W 316 STAINLESS STEEL COVER AND ARM (Primary, Slave)","rem_job":"J53083","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cantor Properties Ltd","rem_bc_ref":"127262166 ","rem_site":"Wensley Lofts, 2 College Way, Southend on Sea, SS1 1FN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/08\/2024","rem_id":"864","rem_ref":"REM10863","rem_description":"Door closer required & 100mm Brush strip required @3400","rem_job":"J53496","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Days Of Hedingham Ltd","rem_bc_ref":"125166185 ","rem_site":" 33 Station Rd, Sible Hedingham, Halstead, CO9 3QA","rem_mileage":"30","rem_category":"Supply\/Install","rem_time":"01:00"},{"rem_date":"06\/08\/2024","rem_id":"865","rem_ref":"REM10864","rem_description":"Needs the shutters connecting to panel that we didn't do and shutters in basement connection swapped over \r\n\r\n**He is not to move the keyswitch and controls on first floor**\r\n\r\n","rem_job":"J52952","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SAJO UK Inc","rem_bc_ref":"125293326 ","rem_site":"Goyard , Mount Street, London,  W1K 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/08\/2024","rem_id":"866","rem_ref":"REM10865","rem_description":"Power supply to shutter is too\r\nhigh, so site need to move the\r\ncommando socket lower down\r\nto suit 1m away from control\r\npanel\r\nWe need to then return to site\r\nto mount panel and finish\r\ncommissioning\r\nGfa wireless safety edge slave\r\nto be brought on this visit, as\r\nthe one sent would not\r\noperate correctly and may\r\nneed changing \r\n\r\nbring new safety edge slave as this one may need changing. When setting up self hold close, fault code was reading the safety edge F2.9","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9147","rem_repair_ref":"R53500","rem_status":"Cancelled","rem_client":"Pentadel","rem_bc_ref":"1","rem_site":"Alban Point, St Albans , AL4 0JX","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/08\/2024","rem_id":"867","rem_ref":"REM10866","rem_description":"The key switch has been used to drop the shutter but now will not come back up.","rem_job":"J53161","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ISG Ltd ","rem_bc_ref":"128625487 ","rem_site":"JLP Project Sutherland , 1 Drummond Gate, Pimlico, London, SW1V 2QQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/08\/2024","rem_id":"868","rem_ref":"REM10867","rem_description":null,"rem_job":"J53161","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"ISG Ltd ","rem_bc_ref":"1","rem_site":"JLP Project Sutherland , 1 Drummond Gate, Pimlico, London, SW1V 2QQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/08\/2024","rem_id":"869","rem_ref":"REM10868","rem_description":"need to return to site as the panel is showing foreign language - \r\n\r\nDoor is installed ,got it working on power but all displays were in foreign so unable to understand .set both limits but door worked then come up stop on the display as well as another message in foreign ,in the fixing manual it tells you that you have to set some of parameters  for the door for the low level safety edges to work correctly again no manual come with the panel either .I did ring Link up as its now part of the Marantec group but unable to help as he said not there panel its Germany and not the UK , he would need to find out what has been set up on the panel from the door company before he could help if he could \r\n\r\n your guy goes up he may need a 1 man small lift to get to the limits if anything needs tweaking. ","rem_job":"J53324","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"McLaughlin & Harvey Ltd","rem_bc_ref":"1","rem_site":"c\/o The James Hutton Institute (Section 4), Errol Road, Invergowrie, Dundee, DD2 5DA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/08\/2024","rem_id":"870","rem_ref":"REM10869","rem_description":"Electrician required to further assess speed door. Door does not move in any direction - Asset 2998-12890","rem_job":null,"rem_service":"3047","rem_service_ref":"S51935","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Masterframe Windows Limited","rem_bc_ref":"1","rem_site":"4 Crittall Road, Witham, CM8 3DR","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"12\/08\/2024","rem_id":"871","rem_ref":"REM10870","rem_description":"need to return to site and swap over locks and fit d-handles ","rem_job":"J52784","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Alun Griffiths","rem_bc_ref":"125952696 ","rem_site":"Taffs Well Station, Wales, CF15 7PE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/08\/2024","rem_id":"872","rem_ref":"REM10871","rem_description":"Existing remotes not compatible with new install.\r\nPerry is aware of the issue and dealing with this.\r\n\r\nDoor left fully open, disabled and powered off until fob activation is rectified.","rem_job":"J53513","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Denar Property Management","rem_bc_ref":"126690779 ","rem_site":"50 King Charles Road, Surbiton , KT5 8QR","rem_mileage":"65","rem_category":"Supply\/Install","rem_time":"02:45"},{"rem_date":"13\/08\/2024","rem_id":"873","rem_ref":"REM10872","rem_description":"please arrange for a visit to reinspect the installation work on the 3 x doors fitted recently as there is a alignment and fitting is not a good enough standard  ","rem_job":"J53352","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Lanview Limited","rem_bc_ref":"126012110 ","rem_site":"Waltham Cross \u2013 Auluk Investment Ltd,, Unit 22, Monro Business Park, Warehouse Project, EN8 7LX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/08\/2024","rem_id":"874","rem_ref":"REM10873","rem_description":"smaller shutter is now having issues ","rem_job":"J53161","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"ISG Ltd ","rem_bc_ref":"1","rem_site":"JLP Project Sutherland , 1 Drummond Gate, Pimlico, London, SW1V 2QQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/08\/2024","rem_id":"875","rem_ref":"REM10874","rem_description":"the Crematorium is experiencing water getting in the head of the door and then into the PAC system.\r\n \r\nWould you be able to inspect and install a rain drip\/ guard at the exterior head of the doors. \r\n","rem_job":"J50202","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"RG Carter Limited","rem_bc_ref":"127429633 ","rem_site":"WHBC New Bereavement Complex, The Lawn Cemetery, Hatfield, AL10 8HS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/08\/2024","rem_id":"876","rem_ref":"REM10875","rem_description":"Our garage door won\u2019t close again, it is making the same beeping sound as before, and is stuck wide open. No fob\u2019s or the manual keys are working to get this closed.\r\n\r\nideally would like Paul Marsh to attend","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8892","rem_repair_ref":"R52943","rem_status":"Completed","rem_client":"ITS Building People (Reading)","rem_bc_ref":"126913045 ","rem_site":"286 Kings Road, Reading, RG1 4HP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/08\/2024","rem_id":"877","rem_ref":"REM10876","rem_description":"essentially the shutter if 40mm out of level from end to end.\r\n\r\nWhile we understand that the sagging could be due to the length of the shutter, the misalignment is unacceptable and needs to be addressed\r\n","rem_job":"J52997","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Savvy Construction ","rem_bc_ref":"126635958 ","rem_site":"Trinity College , Broad Street , Oxford , Oxfordshire , OX1 3BH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/08\/2024","rem_id":"878","rem_ref":"REM10877","rem_description":"The over panel on the steel door is not sitting level. \r\n\r\nSite contact Connor Craven - 07485 303 465  ","rem_job":"J52671","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"126768164 ","rem_site":"Redbridge Guide Dogs Training Centre, Findlay House, Manor Road, Woodford Green,, Redbridge , IG8 8ER","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/08\/2024","rem_id":"879","rem_ref":"REM10878","rem_description":"remotes, receivers and motor casing","rem_job":"J53100","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"LBS","rem_bc_ref":"126865222 ","rem_site":"Voile & Crypton House, 9- 11 Thimble Crescent, Wallington , SM6 7FN \/ 7FP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/08\/2024","rem_id":"880","rem_ref":"REM10879","rem_description":"We need to return to this job, Paul needs to go as is a electrical problem. End caps to be installed ( still waiting to recive) - Closer end caps still required\r\n\r\n\r\nNeeds to be booked in asap \r\n\r\nPaul needs to be on site for 7 before they open \r\nAnd should be on site for about an hour \r\n\r\n","rem_job":"J52147","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Barnes Construction Ltd","rem_bc_ref":"132198042 ","rem_site":"Scotsdale Garden Centre, 120 Cambridge Road, Great Shelford, Cambridge, CB22 5JT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/08\/2024","rem_id":"881","rem_ref":"REM10880","rem_description":"We had some repairs done t one of our doors at Windham Rd site (CO10 7XD) on the 24 July which involved a new controller being fitted and a new paddle to the right hand side of the big aluminium bar at the bottom of the door. \r\nAs you can see from the pictures the yellow  sheeting is coming away from the bottom bar & paddle .\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9188","rem_repair_ref":"R53570","rem_status":"Completed","rem_client":"Antec International Limited","rem_bc_ref":"136050759 ","rem_site":"Windham Road, Chilton Industrial Estate, Sudbury, CO10 2XD ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"22\/08\/2024","rem_id":"882","rem_ref":"REM10881","rem_description":"It is a security problem \r\n\r\nThe bolts don\u2019t seem to align and they are unable to lock 2 of the sectional doors & the cable has also come off the reel \r\n","rem_job":"J52587","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"126912576 ","rem_site":"12 Bridge Road Unit B, Haywards Heath, RH16 1UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/08\/2024","rem_id":"883","rem_ref":"REM10882","rem_description":"Jordon had issues on site , with fixing, wall not holding back - we have to go back with angles and to support door\r\n\r\nAlso it has been raised about the suitability of the door closures that have been installed as the door is closing quicker than would be expected not quite slamming but almost, could you please get your guys to look at this whilst on site next Friday.\r\n","rem_job":"J53548","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CS Hodges & Son Ltd.","rem_bc_ref":"129551902 ","rem_site":"Jackson Square, Bishop's Stortford, CM23 3XH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/08\/2024","rem_id":"884","rem_ref":"REM10883","rem_description":"To investigate issues with shutter - showing F1.3 and F1.4  \r\n** their residents has been tampering with the shutter 100% but they're not taking reasonability and blames engineer following the visit from Wednesdays ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9317","rem_repair_ref":"R53837","rem_status":"Completed","rem_client":"JW Lettings t\/a John Whiteman & Co","rem_bc_ref":"126930976 ","rem_site":"1-17 The Whitehouse - Block 1, 159-161 Sparrows Herne, Bushey, WD23 1AQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"22\/08\/2024","rem_id":"885","rem_ref":"REM10884","rem_description":"door not closing, water getting in under door \r\n\r\nTo return with new threshold and 6mm plate same length as threshold ,100mm wide, mastic to seal under \r\n\r\nWe have also given them a price to return to add some brushs to door , will need to be invoiced once done (850.75) \r\nHandle on my desk is for this as well - Perry \r\n","rem_job":"J51867","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"127728522 ","rem_site":"Box Mill, Mill Lane, Wiltshire , SN13 8PL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/08\/2024","rem_id":"886","rem_ref":"REM10885","rem_description":"Did a trial run on shutter on Friday with the inside up down switch which had been installed . The shutter was brought down from the outside on leaving .\r\nSaturday morning using the outside panel to get the shutter up it stopped 3\/4 of the way up. It\u2019s not closing smoothly at all either going up or down .  \r\nWe found when it stopped going up or down if we fob the panel again a second time it started again to get it to it\u2019s fully up or down position. \r\nI fear that the shutter will be left in a-position that will then obstruct the main entrance door for the tenants . \r\nI will be in tomorrow to check the inside up and down buttons are also working ok and  also check the outside as well again. \r\nYour best engineer needs to come on site to see this issues and a see for himself. If you can arrange this asap and I will be there to show him and let him in so need another date for that and time . \r\nThere was also a few issues when the  new inside switch was installed by your engineer.\r\nYour account are chasing for payment so if to can inform them that this problem has not been resolved . ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9292","rem_repair_ref":"R53788","rem_status":"Completed","rem_client":"BusinessLand IT Telecoms Holdings Limited","rem_bc_ref":"127182031 ","rem_site":"8 Madeira Avenue , Leigh on Sea, SS9 3EB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"28\/08\/2024","rem_id":"887","rem_ref":"REM10886","rem_description":"Due to repeat reports of this\r\nbarrier having these issues\r\ncan not rule out a main control\r\nboard or loop head issue,\r\nsuggest we look into changing\r\none part at a time as a\r\nprocess of elimination. CAME\r\nloop head and main zL392\r\ncontrol board.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9328","rem_repair_ref":"R53867","rem_status":"Cancelled","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"130611932 ","rem_site":"Veolia Marsh Rd, Marsh Road, Wembley , HA0 1ES","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/08\/2024","rem_id":"888","rem_ref":"REM10887","rem_description":"re-attend on 10\/09 with a scaffold tower to re-align the shutter and end lock the curtain where required","rem_job":null,"rem_service":"3456","rem_service_ref":"S53020","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Sun Motors Garage ","rem_bc_ref":"127413202 ","rem_site":"190 Woodgrange Drive , Southend-On-Sea, SS1 2SJ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"30\/08\/2024","rem_id":"889","rem_ref":"REM10888","rem_description":"Engineer had attended call out visit on R53886 and the control panel is faulty and would need to be replaced for new - \r\n\r\nThis door is under warranty original job Inner London group.\r\n971 panel to be returned to GFA or sectional door supplier for replacement.\r\nLeft door fully working, original panel Serial no 51289336 and returning to works.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9342","rem_repair_ref":"R53886","rem_status":"Cancelled","rem_client":"Emperor Roofing Limited","rem_bc_ref":"1","rem_site":"Block 9 Thamesview 130, Fenttiman Road, Roscommon Way, Canvey Island, SS8 0EQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"02\/09\/2024","rem_id":"890","rem_ref":"REM10889","rem_description":"A Guardian doors engineer attended site on 27th August to fit the replacement solenoid. The engineer left site without speaking to me and did not ask for the fire alarm to be activated to test that the shutter closes.\r\nOn Friday 30th August the fire alarm was tested 5 times, the shutter which had the replacement solenoid fitted did not close on any of the 5 tests.\r\nCan you contact me to arrange for a return visit to try to get this issue resolved please?\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9270","rem_repair_ref":"R53725","rem_status":"Completed","rem_client":"Ryvers Primary School","rem_bc_ref":"129771495 ","rem_site":"Ryvers Primary School, Trelawney Avenue, Slough, SL3 7TS","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"03\/09\/2024","rem_id":"891","rem_ref":"REM10890","rem_description":"Shutter is not closing following service visit ","rem_job":"J52273","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St John the Baptist Primary School","rem_bc_ref":"127815844 ","rem_site":"St John the Baptist Primary School  , Crondall Street, Hackney , London, N1 6JG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/09\/2024","rem_id":"892","rem_ref":"REM10891","rem_description":"So, when I went there last night the shutter was working but when I attended this morning it was open. I pressed the fob to reset the timer, and it counted down and didn\u2019t close. It showed error 1.6. \r\n\r\nThen it pressed the shutter fob again and it closed after 20 seconds. Then it was working fine for like 5 or 6 test runs. Then it wouldn\u2019t close again, and I had to manually close it. That\u2019s when the error code 2.9 showed up. Then I closed it again manually, opened it and it closed again fine.\r\n\r\nThe shutter seems temperamental, and I witnessed it today when it didn\u2019t close after working fine for 5 or 6 goes.     \r\n\r\nCan someone please reattend and have another look without a charge? As I said it was working fine, then randomly just doesn\u2019t close\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9346","rem_repair_ref":"R53891","rem_status":"Completed","rem_client":"Denar Property Management","rem_bc_ref":"128330214 ","rem_site":"50 King Charles Road, Surbiton , KT5 8QR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/09\/2024","rem_id":"893","rem_ref":"REM10892","rem_description":"the shutter has been fitted 30mm too wide and packers need to be fitted. Also, a scaffold from the yard needs to be taken","rem_job":"J53473","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"DWS Property Services","rem_bc_ref":"128032143 ","rem_site":"Nova Automotive, Stephenson Road, Colchester, CO4 9QF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/09\/2024","rem_id":"894","rem_ref":"REM10893","rem_description":"\r\nI was onsite Friday PM and the Exit barrier was stuck in the up position again, and to confirm the entrance barrier was working just fine including the radar.\r\n\r\nPlease see link below to two videos i took of the barriers, one is of it stcu in the up position, lights on and unlocked. The second is of the barrier lights turning green when the assess pass is used but not moving and staying upright. While onsite we did try turning the barrier off and back on again to reset but was just the same.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9095","rem_repair_ref":"R53402","rem_status":"Completed","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"128576545 ","rem_site":"Veolia Marsh Rd, Marsh Road, Wembley , HA0 1ES","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"10\/09\/2024","rem_id":"895","rem_ref":"REM10894","rem_description":"No hand chain and no override part - need to fit this when we return to site ","rem_job":"J53352","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Lanview Limited","rem_bc_ref":"131708677 ","rem_site":"Waltham Cross \u2013 Auluk Investment Ltd,, Unit 22, Monro Business Park, Warehouse Project, EN8 7LX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/09\/2024","rem_id":"896","rem_ref":"REM10895","rem_description":"To put fire stickers onto shutter we had fitted (Jordan was meant to put this on during install) ","rem_job":"J53720","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Guardian Security Fencing","rem_bc_ref":"129257875 ","rem_site":"Orchard Hill College, Park View Campus, Park Road, Uxbridge, UB8 1NP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/09\/2024","rem_id":"897","rem_ref":"REM10896","rem_description":"Piano Store shutter - barrel misaligned and has moved to the left\r\n\r\n\r\nThese shutters are covered under warranty until November 2024 ","rem_job":null,"rem_service":"3441","rem_service_ref":"S52979","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Willmott Dixon Construction Ltd","rem_bc_ref":"128858072 ","rem_site":"Bristol Beacon, Bristol, BS1 5AR","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"16\/09\/2024","rem_id":"898","rem_ref":"REM10897","rem_description":"Need to attend site, fit the extension cords to the MO, correct the cabling refix neatly, fix the yellow pack securely ","rem_job":"J52673","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"129001979 ","rem_site":"53 High Street, Aldershot, GU11 1BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/09\/2024","rem_id":"899","rem_ref":"REM10898","rem_description":"Remedial works;\r\n\r\nFit the below parts:\r\n5 No rivits\r\n48 No Hinge Robust Screws \r\nReplacement Trims\r\nPack threshold\r\n5mm closer screws\r\n\r\nCut down oversized screws\r\nclean up foam\r\nfully foam the head\r\nMastic the trims","rem_job":"J53083","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cantor Properties Ltd","rem_bc_ref":"130873236 ","rem_site":"42 London Road, Southend On Sea, SS1 1NT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/09\/2024","rem_id":"900","rem_ref":"REM10899","rem_description":"It happened on install and your fitter had not come across it before. Unfortunately it has happened again now and has rendered the door unusable as the remote will not work as every time I flick the spur switch the tamper alarm goes off rendering the door frozen . ","rem_job":"J53538","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Paul Hodges","rem_bc_ref":"129204407 ","rem_site":"18 Albany Road, Rayleigh, SS6 8TE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/09\/2024","rem_id":"901","rem_ref":"REM10900","rem_description":"fire exit door to the ground floor. It is not latching properly and can be opened from outside. ","rem_job":"J52858","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Westfields Homes","rem_bc_ref":"129564091 ","rem_site":"74 - 78 Watling Avenue, Burnt Oak, HA8 0LU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2024","rem_id":"902","rem_ref":"REM10901","rem_description":"We noticed that one of the frames  appears to be loose and is moving, likely because it hasn't been securely fixed. The door doesn't close. See attached photos.","rem_job":"J52671","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"129871020 ","rem_site":"Redbridge Guide Dogs Training Centre, Findlay House, Manor Road, Woodford Green,, Redbridge , IG8 8ER","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2024","rem_id":"903","rem_ref":"REM10902","rem_description":null,"rem_job":"J51796","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"AM Fire & Security Group","rem_bc_ref":"1","rem_site":"Varndean School, Balfour Road, East Sussex , Brighton, BN1 6NP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/09\/2024","rem_id":"904","rem_ref":"REM10903","rem_description":"to add fire stickers onto shutter - not done on install visit ","rem_job":"J53507","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AW Hardy & Co","rem_bc_ref":"130246325 ","rem_site":"Proposed Children\u2019s Nursery at Barleylands Farm Park, Barleylands Road, Billericay, CM11 2UD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/10\/2024","rem_id":"905","rem_ref":"REM10904","rem_description":"spoke to A1 about the missing plates Paul M mentioned Damian advised that we should've said this earlier as they cannot process warranty on it anymore however he is going to send us some more so we can go back to site and fit these however he has let me know to tell Paul not to run the curtain without these on as it will ruin the product and we will need a new curtain\r\n\r\n\"fire curtain bottom bar to guide plates missing.\" - Paul M 01\/10\/2024","rem_job":"J52804","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"130870206 ","rem_site":"Green Hare , Hanslope Park , Milton Keynes, MK19 7BH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/10\/2024","rem_id":"906","rem_ref":"REM10905","rem_description":"When your engineer is onsite tomorrow can they please look at the main Exit Barrier again, it is stuck in the up position and has been all day.\r\n\r\nThe lights on the barrier are all green when up, but it did also stay in the up position for an hour or so yesterday as well... so not sure if it is a sensor\/radar setting issue.\r\n","rem_job":"J52803","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"130375611 ","rem_site":"Veolia Marsh Rd, Marsh Road, Wembley , HA0 1ES","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/10\/2024","rem_id":"907","rem_ref":"REM10906","rem_description":"Doors b59 and b61 need to be adjusted ","rem_job":"J52550","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CS Hodges & Son Ltd.","rem_bc_ref":"130571065 ","rem_site":"1 Tower Place, Tower Hill, London, EC3R 5BU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/10\/2024","rem_id":"908","rem_ref":"REM10907","rem_description":"Attend site and change the raytector brackets and angle's to p\/c ones. ","rem_job":"J52673","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"130834695 ","rem_site":"53 High Street, Aldershot, GU11 1BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/10\/2024","rem_id":"909","rem_ref":"REM10908","rem_description":"We had some doors fitted by yourselves in April of this year, the door into our main workshop, has been getting slower to operate over the last few weeks, and did struggle a bit to open this morning.\r\n\r\nCould someone come and look at the door, just to give it a check over please, as I don\u2019t want to end up in a position where the door is stuck either open or closed\r\n","rem_job":"J52911","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rowley Spray Booths Midlands Ltd.","rem_bc_ref":"131040120 ","rem_site":"Cooper Barnes Ltd, 2 The Grip Ind. Est, Hadstock Road, Linton, CB21 4XN.","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/10\/2024","rem_id":"910","rem_ref":"REM10909","rem_description":"To attend site with Perry, remove the door and possibly cut down. \r\n","rem_job":"J53548","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CS Hodges & Son Ltd.","rem_bc_ref":"131350787 ","rem_site":"Jackson Square, Bishop's Stortford, CM23 3XH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/10\/2024","rem_id":"911","rem_ref":"REM10910","rem_description":"1 more new shoot bolt\r\nrequired for guide - A-14884 \r\n\r\nshould've been done on original repair job, engineer who previously went must've missed this off their notes","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9102","rem_repair_ref":"R53409","rem_status":"Completed","rem_client":"ACL GP Limited","rem_bc_ref":"132706528 ","rem_site":"Mill Hall, Bellingham Lane, Rayleigh , SS6 7ED","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/10\/2024","rem_id":"912","rem_ref":"REM10911","rem_description":"There are scratches on the shutter which need touching up and fixings need to be sprayed. ","rem_job":"J52652","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"131751469 ","rem_site":"Unit 4 Hyde Estate Road, The Hyde, Hendon, London , NW9 6JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/10\/2024","rem_id":"913","rem_ref":"REM10912","rem_description":"Need to return to site with touch up spray for damaged laths ","rem_job":"J53630","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Vistry Partnerships","rem_bc_ref":"1","rem_site":"Cambridge Road Estate Development, Block E4, Kingston, KT1 3HW","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/10\/2024","rem_id":"914","rem_ref":"REM10913","rem_description":"shutter not working following recent repair we had carried out - showing error codes of E1.1 \/ F2.3","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9387","rem_repair_ref":"R53948","rem_status":"Completed","rem_client":"Beecham Security","rem_bc_ref":"132499848 ","rem_site":"Thornwood House , 102 New London Road , Chelmsford, CM2 0RG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/10\/2024","rem_id":"915","rem_ref":"REM10914","rem_description":"Handle to be replaced on Steel Door. \r\nJohn on site will know which one is it to be replaced on.","rem_job":"J53272","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"H&V Building Services Ltd","rem_bc_ref":"131870298 ","rem_site":"Unit 7 , Comet Way, Southend-on-Sea , SS2 6GD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/10\/2024","rem_id":"916","rem_ref":"REM10915","rem_description":"to look over all steel doors we had fitted at this site, to check door thresholds any missing bolts etc.. \r\nalso there is a door on the 1st floor that needs adjusting ","rem_job":"J52671","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"131997845 ","rem_site":"Redbridge Guide Dogs Training Centre, Findlay House, Manor Road, Woodford Green,, Redbridge , IG8 8ER","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/10\/2024","rem_id":"917","rem_ref":"REM10916","rem_description":"The shutter is still in fault, will not respond to the key switch. It has power but the red LED on the sign (Like the other one) is not let which makes us think there is a comms issue perhaps\r\n\r\nNew people looking after this site are 'Envirotech Facilities Management' - contact Brody Finley <brody.finley@envirotechfm.com \r\n(ISG are no longer a company)","rem_job":"J53161","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ISG Ltd ","rem_bc_ref":"1","rem_site":"JLP Project Sutherland , 1 Drummond Gate, Pimlico, London, SW1V 2QQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/10\/2024","rem_id":"918","rem_ref":"REM10917","rem_description":"following our recent repair visit, the shutter is now stuck down and has guide strip hanging off ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9341","rem_repair_ref":"R53884","rem_status":"Completed","rem_client":"Allen Bros Electrical Factors Ltd","rem_bc_ref":"132074878 ","rem_site":"Units 40 and 41, The Vintners, Temple Farm Industrial Estate, Southend-on-Sea, SS2 5RZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/10\/2024","rem_id":"919","rem_ref":"REM10918","rem_description":"Please could we have someone come and look at the windows on our sectional warehouse door.\r\n\r\nWe appear to be getting some water ingress into 3 of the 6 windows as the bonding glue between the plastic window panel and the window frame seems to have failed.\r\n","rem_job":"J51534","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UNIFLAIR ","rem_bc_ref":"134591402 ","rem_site":"33 Star Lane Industrial Estate , Southend-on-Sea, SS3 0PJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/10\/2024","rem_id":"920","rem_ref":"REM10919","rem_description":"Shutter to the car park is intermittently not rising when cars approach to enter the car park, but seems to be fine when cars exit the car park.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9517","rem_repair_ref":"R54219","rem_status":"Completed","rem_client":"Velway Ltd ","rem_bc_ref":"1","rem_site":"Station Quarter, Newport, Wales, NP20 4AD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"31\/10\/2024","rem_id":"921","rem_ref":"REM10920","rem_description":"The shutters are not closing on their own and are making a \u2018clonking\u2019 noise ","rem_job":"J51795","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AM Fire & Security Group","rem_bc_ref":"1","rem_site":"Dorothy Stringer School , Loder Rd, Brighton , Brighton and Hove , BN1 6PZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/10\/2024","rem_id":"922","rem_ref":"REM10921","rem_description":"Strongdoor are attending on 07\/11 to replace a faulty drop bolt on the non active leaf ","rem_job":"J53548","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CS Hodges & Son Ltd.","rem_bc_ref":"1","rem_site":"Jackson Square, Bishop's Stortford, CM23 3XH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/10\/2024","rem_id":"923","rem_ref":"REM10922","rem_description":"Shutter Door that has just had the motor replaced by yourselves, the door has suddenly stopped working.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9475","rem_repair_ref":"R54126","rem_status":"Completed","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"132808241 ","rem_site":"Veolia Marsh Rd, Marsh Road, Wembley , HA0 1ES","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"31\/10\/2024","rem_id":"924","rem_ref":"REM10923","rem_description":"The only defect appears to be significant corrosion to the posts - photos in file ","rem_job":"J51886","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"132819136 ","rem_site":"Watford Police Station , 3 George Street, Watford , WD18 0BX ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"31\/10\/2024","rem_id":"925","rem_ref":"REM10924","rem_description":"Client has reported he is having issues with the shutter still and believes it is still the same issue as before, last visit we changed the keyswitch. \r\nEngineer to attend site and investigate further, take a keyswitch with you and a manual winding handle. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9457","rem_repair_ref":"R54078","rem_status":"Completed","rem_client":"Westcliff Rugby Football Club","rem_bc_ref":"132852168 ","rem_site":"The Gables, Airport Business Park, Cherry Orchard Way, Rochford , SS4 1YG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/11\/2024","rem_id":"926","rem_ref":"REM10925","rem_description":"Michael is not being helpful for the access equipment company to collect the equipment, need to send one of our engineers to site to get the equipment collected ","rem_job":"J52652","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"133160474 ","rem_site":"Unit 4 Hyde Estate Road, The Hyde, Hendon, London , NW9 6JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/11\/2024","rem_id":"927","rem_ref":"REM10926","rem_description":"We will re attend and carry out a survey on these shutters, with a 2 man team so fully inspection can be carried out \r\n\r\n*client wasn't happy with the service carried out back on S51400, Perry has surveyed with Mark on site and spoke about this and he has agreed to go back and service FOC (As it wasn't done correctly the 1st time)","rem_job":null,"rem_service":"2826","rem_service_ref":"S51400","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Greenwich Leisure Limited ","rem_bc_ref":"133285345 ","rem_site":"Lee Valley White Water Centre, Station Road, Waltham Cross, EN9 1AB","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"06\/11\/2024","rem_id":"928","rem_ref":"REM10927","rem_description":"we are now just days before the opening at our job on 103 Mount street, and we have realised that one of the shutters doesn\u2019t go all the way down to sit on the window cill. Could we please have a look at it as is a matter of security. All the rest are going all the way down, so it looks like it was sett wrong. \r\nPlease see picture attached.\r\n","rem_job":"J52952","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SAJO UK Inc","rem_bc_ref":"133411747 ","rem_site":"Goyard , Mount Street, London,  W1K 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/11\/2024","rem_id":"929","rem_ref":"REM10928","rem_description":"Paul M to attend site on 12\/11, to carry out a demonstration. ","rem_job":"J52804","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"133512858 ","rem_site":"Green Hare , Hanslope Park , Milton Keynes, MK19 7BH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/11\/2024","rem_id":"930","rem_ref":"REM10929","rem_description":"We need to return to site alongside the manufactures of the IP Rated box to investigate the water leaking into the controls ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8978","rem_repair_ref":"R53096","rem_status":"Cancelled","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"133622966 ","rem_site":"Veolia Marsh Rd, Marsh Road, Wembley , HA0 1ES","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/11\/2024","rem_id":"931","rem_ref":"REM10930","rem_description":"change the shutters so they auto close ","rem_job":"J53248","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"133625157 ","rem_site":"Safestore Leabridge, Argall Wall, London, E10 7PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/11\/2024","rem_id":"932","rem_ref":"REM10931","rem_description":"Paul Marsh attended \tREM10928 and from his visit the following information was passed on:\r\n\r\nFault on smallest window shutter WO5, fuses blowing in avi\r\npanel and no drive of shutter electrically, requires a further visit,\r\nwe need to take a replacement motor and ellard Fcp03\r\nstandard panel, remove casing, guides and inner plates yo\r\nlocate issue, 2men, dust sheets and van on site.\r\n\r\nAlso client has picked up the following which needs doing:-\r\nFire curtain main panel front sticker out of square with lid, new\r\nreq ti suit A1 EVO1-MCP1 see photo ( have tried to peel off but\r\nthis destroys it)\r\n\r\nThey want the push to exit button to the fire curtain replaced\r\nwith the same as the one to the fire curtain Open in fire ( 50mm\r\nsquare grey back black front)\r\n","rem_job":"J52804","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"134242080 ","rem_site":"Green Hare , Hanslope Park , Milton Keynes, MK19 7BH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/11\/2024","rem_id":"933","rem_ref":"REM10932","rem_description":"we recently replaced control panel and client has reported that it still beeps after the replacement \r\n\"the Alarm has been activated again and ongoing, this could only mean that the panel was not changed or the issue was not a Panel replacement as advised by Guardian\"","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9484","rem_repair_ref":"R54137","rem_status":"Completed","rem_client":"Rendall & Rittner","rem_bc_ref":"134013515 ","rem_site":"King & Queen Wharf, Rotherhithe Street, London, SE16 5QY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/11\/2024","rem_id":"934","rem_ref":"REM10933","rem_description":"need to return to site with a lath and bottom rubber (exact same repair as R53774) to suit Pats shutter","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9422","rem_repair_ref":"R54006","rem_status":"Completed","rem_client":"Pat Pigrem ","rem_bc_ref":"134375164 ","rem_site":"Beach Hut 335, Thorpe Esplanade, Southend on Sea, SS1 3BG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/11\/2024","rem_id":"935","rem_ref":"REM10934","rem_description":"Ben reported \"Fire connection is wrong, door opens on fire when it should be closing. Told client to inform fire control people to switch the normally open\/closed.\" \r\n\r\nclient has fire alarm company attend, who advised they checked the issue and not something they can fix, would need our attendance to rectify the issue (this should've been done on the service visit)\r\n*client has fire alarm people on site Wednesday 20\/11","rem_job":null,"rem_service":"3392","rem_service_ref":"S52846","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Samphire Star","rem_bc_ref":"136326195 ","rem_site":"Barton Junior School, Dover, CT16 2ND","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"15\/11\/2024","rem_id":"936","rem_ref":"REM10935","rem_description":"The client isn\u2019t happy with your cable dressing\u2026.could they be shortened and clipped up?\r\n\r\n","rem_job":"J53248","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"134229941 ","rem_site":"Safestore Leabridge, Argall Wall, London, E10 7PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/11\/2024","rem_id":"937","rem_ref":"REM10936","rem_description":"They are not operating correctly and are getting stuck whilst going up and down","rem_job":"J53416","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"ACL GP Limited","rem_bc_ref":"134283764 ","rem_site":"Mill Hall, Bellingham Lane, Rayleigh , SS6 7ED","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/11\/2024","rem_id":"938","rem_ref":"REM10937","rem_description":"To attend site and fit flashings - to the electrical intake room doors ","rem_job":"J53327","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Construction Eastern","rem_bc_ref":"134275113 ","rem_site":"The King Edmund School, Vaughan Cl, Rochford, SS4 1TL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/11\/2024","rem_id":"939","rem_ref":"REM10938","rem_description":"The door set where the frame is not vertical is in the lower ground floor opposite the goods lift.","rem_job":"J52550","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CS Hodges & Son Ltd.","rem_bc_ref":"134370354 ","rem_site":"1 Tower Place, Tower Hill, London, EC3R 5BU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/11\/2024","rem_id":"940","rem_ref":"REM10939","rem_description":"To attend site, fit new head plates to fit the casing, commission 2 other shutters. ","rem_job":"J50596","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Wordsworth Construction","rem_bc_ref":"134471640 ","rem_site":"The Treehouse Hotel, Manchester, M3 2EQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/11\/2024","rem_id":"941","rem_ref":"REM10940","rem_description":"To attend site and fit the safety edge ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9466","rem_repair_ref":"R54101","rem_status":"Completed","rem_client":"BAM FM LTD","rem_bc_ref":"134509720 ","rem_site":"Victoria Place Shopping Centre, 115 Buckingham Palace Road, London, SW1W 9SJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/11\/2024","rem_id":"942","rem_ref":"REM10941","rem_description":"Slight scratches to curtain to be touched up","rem_job":"J54160","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"134598625 ","rem_site":"Unit 4, Dundee Way, Enfield, EN3 7SX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/11\/2024","rem_id":"943","rem_ref":"REM10942","rem_description":"One of the doors is catching on 837","rem_job":"J50863","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Circet UK Limited","rem_bc_ref":"134649833 ","rem_site":"836-850 Railway Arch , Brayards Road , London, SE15 2AG ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/11\/2024","rem_id":"944","rem_ref":"REM10943","rem_description":"Strongdoor engineer to attend site and replace door closers for correct ones ","rem_job":"J54057","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"L&Q PRS Co Limited t\/a Metra Living","rem_bc_ref":"1","rem_site":"Opal Apartment Block D, Homerton Road, Hackney, London, E9 5GP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/11\/2024","rem_id":"945","rem_ref":"REM10944","rem_description":"To reattend site and carry out a service - Check manual override, Re-lubricate channels, chains, and bearings & Wipe out old grease from guide channels \r\n\r\nclient is very unhappy with our previous visit on site as engineer was only on site for 9 minutes and done the bare minimum ","rem_job":null,"rem_service":"3512","rem_service_ref":"S53175","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Archspace Architecture ","rem_bc_ref":"1","rem_site":"4 High Street , Northfleet, DA11 9HB","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"21\/11\/2024","rem_id":"946","rem_ref":"REM10945","rem_description":"The shutter is not working when the fire alarm triggers it it only drops the shutter half way down and then it stops and doesn\u2019t close \r\n\r\nWhen you manually try and close it fully drops we need someone out in the next hour as we have the centre opening tomorrow and the centre management need to witness it being operational by the end of the day which is 5pm ","rem_job":"J54044","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Atkinson Developments ","rem_bc_ref":"135382576 ","rem_site":"The Eden Centre , Oxford Road, High Wycombe, HP11 2DQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/11\/2024","rem_id":"947","rem_ref":"REM10946","rem_description":"The shutter closes into the correct position but the key will only do half a turn. The locking bolt fits home on the LHS but not on the RHS despite our best waggling","rem_job":"J54098","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Debra Barr","rem_bc_ref":"135050604 ","rem_site":"Valley End Cricket Club, Windlesham Road, Valley End, GU24 8SN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/11\/2024","rem_id":"948","rem_ref":"REM10947","rem_description":"the door is stuck open about 3 quarters up, and not level - showing error code of F5.6","rem_job":"J53248","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"134896967 ","rem_site":"Safestore Leabridge, Argall Wall, London, E10 7PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/11\/2024","rem_id":"949","rem_ref":"REM10948","rem_description":"Adjust top drop bolt \r\nImprove finish where the drop bolt locates in the frame \r\nAdjust closer \r\nFix threshold, I believe this has been done already on dans last visit but please check \r\nfix door stops so door doesn\u2019t hit brick work \r\nmissing caps \r\npack up thresehold and seal with clear mastic \r\n\r\nThey snagged the maintenance store, and the roller shutter you installed doesn't go all the way down when using the remote. It stops half way down as if somethings in the way, even though it's completely clear.\r\nIf you're controlling the shutter using the control panel on the wall, it works fine apart from when it gets close to the floor & it starts to shake a bit. That's just a bit of adjustment I think, but when using the remote, the shutter doesn't close at all.\r\nAlso, the manual override for the shutter has fallen out of its socket & doesn't sit in properly.\r\nBelieve something may be interfering with the frequency","rem_job":"J52671","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"135845110 ","rem_site":"Redbridge Guide Dogs Training Centre, Findlay House, Manor Road, Woodford Green,, Redbridge , IG8 8ER","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/11\/2024","rem_id":"950","rem_ref":"REM10949","rem_description":"Shutter 1 - making a noise. please attend and investigate \r\nScratches on shutter - please touch up. ","rem_job":"J53248","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"135168412 ","rem_site":"Safestore Leabridge, Argall Wall, London, E10 7PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/11\/2024","rem_id":"951","rem_ref":"REM10950","rem_description":"First issue is that the door has stopped working electronically, therefor the client is trying to operate the door with the manual chain. The power doesn\u2019t appear to have tripped out on the DB boards but yet the control panel does not seem to be working\r\n\r\nThe second issue is that our representative has located the red and green manual cords, however when pulling the cords although he can hear the mechanism move it doesn\u2019t seem to engage the manual chain. Therefore the client still cant operate the door manually to allow vehicular access","rem_job":"J51185","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Kier Construction Scotland and North East","rem_bc_ref":"1","rem_site":"Darley Street Markets , Bradford , BD1 3LH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/11\/2024","rem_id":"952","rem_ref":"REM10951","rem_description":"shutter was being lowered this morning and has come out of guides - photos in file ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9491","rem_repair_ref":"R54146","rem_status":"Completed","rem_client":"Solopress","rem_bc_ref":"1","rem_site":"Solopress, 7, 9 & 10 Stock Road, Southend-on-Sea, SS2 5QF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/11\/2024","rem_id":"953","rem_ref":"REM10952","rem_description":"The shutter stopped turning again yday.  Seeing as we just had a fix, this hasn\u2019t resolved the issue and they will need to return to resolve the issue. \r\n\r\nIt is making the noise like it\u2019s working, but not turning, and it stuck 2 \/ 3s down.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9374","rem_repair_ref":"R53931","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"137101738 ","rem_site":"Barn Elms Sports Trust    , Queen Elizabeth Walk, The London Marathon Pavilion,  Barnes, SW13 9SA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"02\/12\/2024","rem_id":"954","rem_ref":"REM10953","rem_description":"The shutter at bay 1 has jammed open, we have attempted to close it with the buttons and the chain but it is jammed at an angle","rem_job":"J53248","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"135761582 ","rem_site":"Safestore Leabridge, Argall Wall, London, E10 7PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/12\/2024","rem_id":"955","rem_ref":"REM10954","rem_description":"\r\nCasing needs fitting with a bracket \u2013 cleets need fitting to secure the casing correctly \r\nThe shutter is noisy - take guide brush \r\nConduit does not look great - take whatever you need to dress this up.\r\n\r\nClient has said this is the worst install he has seen\r\n\r\n","rem_job":"J53353","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Swain Lock Services","rem_bc_ref":"136002744 ","rem_site":"100-124 Dragon Road, Hatfield, AL10 9NX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/12\/2024","rem_id":"956","rem_ref":"REM10955","rem_description":"On attempting to close the door , the wire cable has come of the pulley and has crated a bird\u2019s nest , we have cut-away the tangled cable to enable us to drop and shut the door ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9426","rem_repair_ref":"R54013","rem_status":"Completed","rem_client":"ACS Aviation Industries Ltd","rem_bc_ref":"136073218 ","rem_site":"Swimbourne Drive, Braintree, CM7 2YP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"06\/12\/2024","rem_id":"957","rem_ref":"REM10956","rem_description":" Hello Sam & Lucy, We received a all the shutters have stopped working on this block. Please can you arrange a non\r\n emergency call out. The shutter edges were only replaced on the 27th November (last week), the directors will dispute\r\n reasons why its failed so shortly after being repaired. Please help! Thank you.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9470","rem_repair_ref":"R54121","rem_status":"Completed","rem_client":"JW Lettings t\/a John Whiteman & Co","rem_bc_ref":"136327260 ","rem_site":"18-29 The Whitehouse - Block 2, 159-161 Sparrows Herne, Bushey , WD23 1AQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"09\/12\/2024","rem_id":"958","rem_ref":"REM10957","rem_description":"To attend site and collect the hoover and transformer ","rem_job":"J52652","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"136331101 ","rem_site":"Unit 4 Hyde Estate Road, The Hyde, Hendon, London , NW9 6JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/12\/2024","rem_id":"959","rem_ref":"REM10958","rem_description":"some of the shutters are not fully closing on the limits \r\n\r\nAnd some not fully compressing the rubber on the shutters so water is getting in under the shutters \r\n\r\nWe will need to return as a remedial and adjust limits \r\n\r\nWill be fine on steps \r\n\r\nUnit 844 DOOR IS CATCHING ON THE TRIM, MIGHT NEED GLUING BACK.","rem_job":"J50863","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Circet UK Limited","rem_bc_ref":"136492590 ","rem_site":"836-850 Railway Arch , Brayards Road , London, SE15 2AG ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/12\/2024","rem_id":"960","rem_ref":"REM10959","rem_description":"Upper stack door:- fitted new bottom bar section, this is slightly\r\ndifferent to the original causing issue with bottom line of pins,\r\nRonnie at CGT is aware and he will send us some shorter ones\r\nto rectify.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9443","rem_repair_ref":"R54056","rem_status":"Completed","rem_client":"POD Management","rem_bc_ref":"138843090 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/12\/2024","rem_id":"961","rem_ref":"REM10960","rem_description":"Needs end cap for arm end see photos.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9587","rem_repair_ref":"R54357","rem_status":"Completed","rem_client":"Kilnbridge Construction Services Limited","rem_bc_ref":"136799335 ","rem_site":"McDermott House , South Crescent, Cody Road Business Park, London, E16 4TL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/12\/2024","rem_id":"962","rem_ref":"REM10961","rem_description":"Client believes the high speed winds we have had recently have pushed a small section of the shutters out of the guides, please investigate and advise whether something else has made this happen or if it was winds ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"8857","rem_repair_ref":"R52865","rem_status":"Completed","rem_client":"Gary Ross ","rem_bc_ref":"136735860 ","rem_site":"No 2 Newhall Cottages , Canewdon , SS4 3PL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/12\/2024","rem_id":"963","rem_ref":"REM10962","rem_description":"The School has directly gotten in touch with us - urgently need someone to come out and have a look at our Roller Shutters which have stopped working. They have only closed half way. \r\nThey were installed in August this year, so still under warranty. \r\nWe are a school site, and I cannot secure the school with this open. Can you send someone out as a matter of urgency please? \r\n\r\n\r\nROldershaw@woolmerhill.surrey.sch.uk - Rachael Oldershaw","rem_job":"J53627","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"O&D Construction ","rem_bc_ref":"136980054 ","rem_site":"Woolmer Hill School, Woolmer Hill Rd, Hindhead, Haslemere , GU27 1QB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/12\/2024","rem_id":"964","rem_ref":"REM10963","rem_description":"You have to fully slam the door to close it at the moment but it obviously needs to be able to shut under its own steam again. \r\n\r\nWe would appreciate this being repaired at your earliest opportunity as someone came into the communal area upstairs and knocked on a tenants door at 11pm when she was home alone. She was broken into in her previous home so is very anxious about her security here now.\r\n\r\nDetails of door attached. Elliott James Prime Residential manage the properties for us so please contact Charlie on 0208 0165 333 to let him know when you will be on site\r\n","rem_job":"J52327","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Summit Group Team ","rem_bc_ref":"137096367 ","rem_site":"165B High Road, Loughton, IG10 4LF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/12\/2024","rem_id":"965","rem_ref":"REM10964","rem_description":"shutter is slanted at an angle and not operational - Engineers to attend site, change the conduit to black, tidy up. \r\nAnd look at why the shutter has gone up like the below and rectify\r\n","rem_job":"J53353","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Swain Lock Services","rem_bc_ref":"136930722 ","rem_site":"100-124 Dragon Road, Hatfield, AL10 9NX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/12\/2024","rem_id":"966","rem_ref":"REM10965","rem_description":"need to locate genie lift on site (hire company cannot find, nor can site)","rem_job":"J53539","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Safestore Properties Ltd","rem_bc_ref":"137175483 ","rem_site":"7-8 Lyon Road, Walton-on-Thames, KT12 3PU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/12\/2024","rem_id":"967","rem_ref":"REM10966","rem_description":"Need to return to site to fit casing with correct size tower ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9605","rem_repair_ref":"R54392","rem_status":"Completed","rem_client":"Socotec Ltd","rem_bc_ref":"137286172 ","rem_site":"Unit 8 , Applegarth Drive , Dartford , DA1 1JH","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"19\/12\/2024","rem_id":"968","rem_ref":"REM10967","rem_description":"engineers had attended site and after their attendance, shutter stopped working after they left ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9562","rem_repair_ref":"R54322","rem_status":"Completed","rem_client":"Hilton London Bankside","rem_bc_ref":"137284275 ","rem_site":"Hilton Bankside, 2-8 Great Suffolk Street , London, SE1 0UG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"02\/01\/2025","rem_id":"969","rem_ref":"REM10968","rem_description":"upper car park fobs aren't working since we programmed - client has only just realised \r\n\r\nfobs are located with the concierge on site ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9407","rem_repair_ref":"R53985","rem_status":"Completed","rem_client":"POD Management","rem_bc_ref":"137872517 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"06\/01\/2025","rem_id":"970","rem_ref":"REM10969","rem_description":"The shutter on the extension building is again being very temperamental and not always going down by itself.\r\n \r\nHave tried powering off\/on and checked the sensor alignment.\r\n \r\nPerry attended site on 08\/01 and has advised we need to move the bracket and sensor to the inside as it is currently fitted on the outside ","rem_job":"J53098","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Safestore Properties Ltd","rem_bc_ref":"138361914 ","rem_site":"The Billiard Factory, 443-449 Holloway Rd, London , N7 6LJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/01\/2025","rem_id":"971","rem_ref":"REM10970","rem_description":"shutter doesn't operate following our recent repair visit - There is no noise from the shutter, the power is on and I checked with my tester which shows power going into the low voltage unit but nothing coming out from it to the shutter","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9602","rem_repair_ref":"R54389","rem_status":"Completed","rem_client":"Graham King ","rem_bc_ref":"138124025 ","rem_site":"34 Windsford Gardens , Westcliff on Sea, SS0 0DP ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"06\/01\/2025","rem_id":"972","rem_ref":"REM10971","rem_description":"our Car Park Shutter Door failed this morning at around 0530 hrs.\r\n\r\nAt the moment due to expected heavy check-out from the Hotel, we have turned -off the power to the CPU and lifted the Shutter Door manually with the pull chain.\r\nHowever, while still using the pull chain,  we have established a misalignment on the door due to the shutter door being stuck at the top left corner of the GUIDE RAIL. \r\nTherefore, in an effort to avoid further straining the door, we have screwed open the left-hand side guide rail and kept it in our plant room for your Engineers to fix it back after the repairs\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9524","rem_repair_ref":"R54247","rem_status":"Completed","rem_client":"The Fellow House ","rem_bc_ref":"138124802 ","rem_site":"33a Milton Road , Cambridge, CB4 1UZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"06\/01\/2025","rem_id":"973","rem_ref":"REM10972","rem_description":"Shutter needs re-spraying where scuffed and also see why this is happening ","rem_job":"J50596","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Wordsworth Construction","rem_bc_ref":"1","rem_site":"The Treehouse Hotel, Manchester, M3 2EQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/01\/2025","rem_id":"974","rem_ref":"REM10973","rem_description":"When the new shutter is pulled up using the key operated motor it doesn\u2019t quite go up high enough to clear the top of the double doors it is in front of and then needs to be taken up the remaining couple of inches by using the hand winder","rem_job":"J53840","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Garden Museum","rem_bc_ref":"138353180 ","rem_site":"Lambeth Garden Museum, 5 Lambeth Palace Road, London, SE1 7LB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/01\/2025","rem_id":"975","rem_ref":"REM10974","rem_description":"To attend site and fit a drip seal","rem_job":"J53083","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cantor Properties Ltd","rem_bc_ref":"138197159 ","rem_site":"Wensley Lofts, 2 College Way, Southend on Sea, SS1 1FN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/01\/2025","rem_id":"976","rem_ref":"REM10975","rem_description":"shutter is showing E.1 error code which normally means the shutter is getting a signal to go up - I've gone to try and open the large door in the basement and it won't go up","rem_job":"J51187","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Synergy","rem_bc_ref":"138562301 ","rem_site":"Fletton Quays , 215 Avonside House, Peterborough , PE2 8ST","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/01\/2025","rem_id":"977","rem_ref":"REM10976","rem_description":"fire curtain AV Unit is making a beeping noise - possibly batteries need replacing or panel is faulty and need replacing \r\n\r\nplease investigate ","rem_job":"J53320","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Morgan Lovell ","rem_bc_ref":"138361215 ","rem_site":"Innovation House, 70 Norden Road, Maidenhead, SL6 4AY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/01\/2025","rem_id":"978","rem_ref":"REM10977","rem_description":"Please see attached photos of the roller door chain, as you can see the chain has started to deteriorate. There are also other patches on the chain that seem to have formed very quickly as well.\r\n\r\nThe installation is still within the defects liability period until March. Could you please arrange attendance to rectify asap.\r\n","rem_job":"J52498","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"AC Building and Maintenance ","rem_bc_ref":"138491644 ","rem_site":"Fort Halstead, Crow Drive, Dunton Green, Sevenoaks, TN14 7BP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/01\/2025","rem_id":"979","rem_ref":"REM10978","rem_description":"Good morning \r\n\r\nThe tenants of the above property called that there is an error code on the shutter panel  E16 and there cars are locked in the car park.\r\n\r\nPlease if you could see to it ASAP\r\n\r\nThanks \r\n","rem_job":"J53186","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Tri-Group Management Ltd","rem_bc_ref":"138608868 ","rem_site":"Asperand House, St Aldhelm's Rd, Branksome, Poole, BH12 1AE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/01\/2025","rem_id":"980","rem_ref":"REM10979","rem_description":"need someone to go out to look at the door that was fitted as they have struggled to shut it this evening. \r\n\r\nthey said its not a worry at the moment as they have shut it but would like someone to look at it number he called on  01268798930\r\n","rem_job":"J54465","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SIG Roofing","rem_bc_ref":"138706555 ","rem_site":"Sirdar Road, Brook Industrial Estate, Rayleigh, SS6 7HF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/01\/2025","rem_id":"981","rem_ref":"REM10980","rem_description":"We\u2019ve had an issue with Loading Bay 3 roller shutter, it stuck halfway day down and would not close, we managed to close it manually using the chains and switched power off so the building is secure but please can we get an engineer out in the next few days?","rem_job":"J53248","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"138710812 ","rem_site":"Safestore Leabridge, Argall Wall, London, E10 7PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"13\/01\/2025","rem_id":"982","rem_ref":"REM10981","rem_description":"Whilst on site undertaking a defect inspection the fire alarm was triggered. All of the fire shutters reacted to the alarm and closed with the exception to one in the first floor office.\r\n\r\n \r\n\r\n\r\nAfter the alarm was isolated I went upto the shutter to see if I could prehaps reset it. All of the lights were on, power was working and their were no fault signals.\r\n\r\nWhen I pressed the close button nothing happened. When I pressed the open the shutter closed! I then opened the shutter by pressing the close button.\r\n\r\nIt seems this is prehaps the reason why it doesn\u2019t work on fire alarm activation.\r\n","rem_job":"J52070","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"BCR Group","rem_bc_ref":"139070161 ","rem_site":"The Bell Foundry, Freehold Street, Loughborough, LE11 1AR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/01\/2025","rem_id":"983","rem_ref":"REM10982","rem_description":"when we went to close the shutter it started to jump on the way down and now will not go up more than half way?\r\nThis is the door for our MOT ramp so is causing us real difficulty as we need access to this area all of the time and it is making us late with appointments as have to wait for other ramp to be clear before we can pull in.\r\n","rem_job":"J53319","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Adams Motors Garage Ltd","rem_bc_ref":"139067645 ","rem_site":"Francis Court, Burnt Mill, Harlow, CM20 2JB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/01\/2025","rem_id":"984","rem_ref":"REM10983","rem_description":"Since the barrier was repaired, it has been stopping intermittently and a member of the hotels team has had to manually open the shutter.\r\nUpon further investigation it has been identified that each time the shutter has been rising, it has been meeting resistance at the top of the guide rail indicating that this has not been placed properly in order to facilitate smooth operation.\r\nWe have the guide rail here and you can clearly see that this was the case evident from the lacerations at the top.\r\nWe do have cameras on the shutter and can confirm that the barrier has had no damage incurred since the repair.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9524","rem_repair_ref":"R54247","rem_status":"Completed","rem_client":"The Fellow House ","rem_bc_ref":"139173409 ","rem_site":"33a Milton Road , Cambridge, CB4 1UZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/01\/2025","rem_id":"985","rem_ref":"REM10984","rem_description":"J53512-4 - THERMAL BREAK COMMERCIAL - \r\n\r\nNeed spray to remove scratches and we need to remove the corner panel and it needs to be powder coated both sides by metcraft as they did not do it first time - Metcraft are attending on 05\/02 to spray this on site. \r\n\r\nWe need to put mastic on one of the posts to the sectional door, make sure you take 1x tube of grey mastic. ","rem_job":"J53512","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Emerson Willis","rem_bc_ref":"147298023 ","rem_site":"Sutton Business Centre , Wallington, SM6 7AH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/01\/2025","rem_id":"986","rem_ref":"REM10985","rem_description":"The door at Walton on Thames is randomly going up and setting the alarm off. ","rem_job":"J53539","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Safestore Properties Ltd","rem_bc_ref":"139336815 ","rem_site":"7-8 Lyon Road, Walton-on-Thames, KT12 3PU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/01\/2025","rem_id":"987","rem_ref":"REM10986","rem_description":"Top clips swinging","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9671","rem_repair_ref":"R54515","rem_status":"Completed","rem_client":"Alan Rickwood","rem_bc_ref":"139343842 ","rem_site":"15 The Rodings, Leigh on Sea, SS9 5AZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/01\/2025","rem_id":"988","rem_ref":"REM10987","rem_description":"Drip seal has been fitted, but not sealed, needs to have mastic run along it. \r\nUse clear mastic.  ","rem_job":"J53083","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Cantor Properties Ltd","rem_bc_ref":"139413809 ","rem_site":"Wensley Lofts, 2 College Way, Southend on Sea, SS1 1FN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/01\/2025","rem_id":"989","rem_ref":"REM10988","rem_description":"We  have received eports that the new roller shutter you recently replaced is frequently failing to work and would not open with the fob or the key from outside. \r\n\r\n","rem_job":"J54040","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Johnson Burke and Co Ltd","rem_bc_ref":"139529134 ","rem_site":"Waters Reach Apartments, Ruislip, Middlesex, HA4 7TU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/01\/2025","rem_id":"990","rem_ref":"REM10989","rem_description":"Fitted new batterys but misconnectd power connection. \r\n\r\nNew fcp 300 required. Would also recommend new power cable as old motor cable has been used causing confusion. Have removed motor box as is outboard motor not tube and demonstrated manual override\r\n ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9680","rem_repair_ref":"R54526","rem_status":"Completed","rem_client":"The Ridgeway Primary School","rem_bc_ref":"139526447 ","rem_site":"The Ridgeway Primary School, West Street, Childrey, Wantage, Oxon, OX12 9UL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"22\/01\/2025","rem_id":"991","rem_ref":"REM10990","rem_description":"return to site and fit manual toggles on shutters - client states this wasn't done on the installation and they've paid for them so would like us to fit \r\n\r\nwill defo need access equipment to reach height of shutters on site \r\n\r\nKelly, Mark <mark.kelly1@serco.com> is our site contact ","rem_job":"J48562","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Knight Frank ","rem_bc_ref":"146901559","rem_site":"Eagle Land Transfer Hub , Danks Wy, West Bromich, Tipton , DY4 7BT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/01\/2025","rem_id":"992","rem_ref":"REM10991","rem_description":"shutter is not working from our attendance yesterday \r\n\r\nclient has said fobs are also not working ","rem_job":"J54040","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Johnson Burke and Co Ltd","rem_bc_ref":"139762486 ","rem_site":"Waters Reach Apartments, Ruislip, Middlesex, HA4 7TU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"27\/01\/2025","rem_id":"993","rem_ref":"REM10992","rem_description":"Rear shutter has failed halfway up\r\nCannot raise or lower manually\r\n\r\nNot ideal as repaired only Friday and vehicles stuck in workshop and technicians cannot gain access to ramps\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9687","rem_repair_ref":"R54538","rem_status":"Completed","rem_client":"DS Automotive Ltd","rem_bc_ref":"139956664 ","rem_site":"31 Rutherford Close, Leigh-on-Sea, SS9 5LQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/01\/2025","rem_id":"994","rem_ref":"REM10993","rem_description":null,"rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9748","rem_repair_ref":"R54657","rem_status":"Cancelled","rem_client":"IVECO","rem_bc_ref":"1","rem_site":"Unit 8 Kennet Weir Business Park  , Arrow Head Road, Theale , Reading , RG7 4AD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"30\/01\/2025","rem_id":"995","rem_ref":"REM10994","rem_description":"It has been reported that the LUL Car Park Gates that were repaired last Friday has failed again and has been tripping for the last 2 days.  \r\nMay I please request an urgent call out for this to be looked at as soon as possible as the gates cannot stay open throughout the weekend?\r\n\r\nJust been to the operators of this gate with electrician.\r\nWe will need attendance on this as what has now been explained is that once the gate opens it does not close again. Possible sensor issue?\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9617","rem_repair_ref":"R54408","rem_status":"Cancelled","rem_client":"Unibail-Rodamco-Westfield","rem_bc_ref":"1","rem_site":"Westfield London, Center Management Suite, Level 60, Ariel Way, London, W12 7GF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"31\/01\/2025","rem_id":"996","rem_ref":"REM10995","rem_description":"Following our service visit on Friday 24\/01 the shutter is now not opening fully ","rem_job":null,"rem_service":"3434","rem_service_ref":"S52958","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"HomeTec","rem_bc_ref":"141567918 ","rem_site":"401 Rayleigh Road, Leigh On Sea, SS9 5JG","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"04\/02\/2025","rem_id":"997","rem_ref":"REM10996","rem_description":"Would it be possible to get someone to look at the shutter door that was fitted recently.\r\n\r\nIt is making a lot of noise and vibrating on closure, it has also pulled out all of the draught excluding strips.\r\n","rem_job":"J53463","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Chess Dynamics Ltd","rem_bc_ref":"146911459 ","rem_site":"Quadrant House, North Heath Business Park, North Heath Lane, Horsham, West Sussex, RH12 5QE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/02\/2025","rem_id":"998","rem_ref":"REM10997","rem_description":"left roller shutter is showing an error F1.6 on the control panel","rem_job":"J53037","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Gilbert Ash Ltd","rem_bc_ref":"144802310 ","rem_site":"6 Devonshire Avenue, Sheerwater, GU21 5QN ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/02\/2025","rem_id":"999","rem_ref":"REM10998","rem_description":"We have been advised that the issue with the shutter has returned. \r\n\r\nIt has reoccurred several times, please could you kindly reattend to put it back in service?\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9649","rem_repair_ref":"R54470","rem_status":"Completed","rem_client":"POD Management","rem_bc_ref":"144284392 ","rem_site":"Fresh Wharf, Barking, IG11 7BP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/02\/2025","rem_id":"1000","rem_ref":"REM10999","rem_description":"shutter isn't working (possible safety edge issue)\r\n\r\nshowing error code F2.2 ","rem_job":"J53098","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Safestore Properties Ltd","rem_bc_ref":"1","rem_site":"The Billiard Factory, 443-449 Holloway Rd, London , N7 6LJ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/02\/2025","rem_id":"1001","rem_ref":"REM11000","rem_description":"I can confirm that there are two doors in our Lowestoft Depot that aren\u2019t working. \r\n \r\nOne of them is Asset j54328-1, which was just replaced. A piece of it fell off (image attached) and it has come off the runners. \r\n","rem_job":"J54328","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"First Group Ltd","rem_bc_ref":"145318855 ","rem_site":"Lowestoft Engineering, Gas Works Road, Lowestoft, NR32 1UZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/02\/2025","rem_id":"1002","rem_ref":"REM11001","rem_description":"Last night when the staff were trying to put the shutter down. It constantly started spinning inside the casing. I came in and managed to get it out of the casing put when putting it back up it doesn't stop its cycle of it believing its up and carries on spinning.\r\n\r\nA piece as snapped off from within side the shutter.\r\n\r\nWe need this looked into asap. I have isolated the power so it can't be used at present.\r\n\r\nOn investigation, found motor limits are not setting correctly and slipping straight away after being set, causing shutter to run too high or too low\r\n\r\nLeft shutter in open position and isolated power until we return to change the motor \r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9511","rem_repair_ref":"R54211","rem_status":"Completed","rem_client":"Places Leisure","rem_bc_ref":"147249117 ","rem_site":"Latchmere Leisure Centre, Burns Road , Battersea , SW11 5AD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"07\/02\/2025","rem_id":"1003","rem_ref":"REM11002","rem_description":"To attend site and touch up shutters with RAL5002 spray \r\n\r\nTo change the locks on 2 sws shutters \r\n\r\ncheck over bigger shutters to make sure they are working correctly ","rem_job":"J53248","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"146754714 ","rem_site":"Safestore Leabridge, Argall Wall, London, E10 7PG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/02\/2025","rem_id":"1004","rem_ref":"REM11003","rem_description":"client states after our visit on REM10997 the shutter now shows a error code E1.1 appears","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9809","rem_repair_ref":"R54796","rem_status":"Cancelled","rem_client":"ThamesWey Housing Ltd","rem_bc_ref":"1","rem_site":"6 Devonshire Avenue, Sheerwater, GU21 5QN ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"11\/02\/2025","rem_id":"1005","rem_ref":"REM11004","rem_description":"issues with Door closers ","rem_job":"J54474","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Charged Services","rem_bc_ref":"147300685 ","rem_site":"Saunders House, 7-9 Manor Street, Braintree, CM7 3BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/02\/2025","rem_id":"1006","rem_ref":"REM11005","rem_description":"There seems to still be a gap under door 3, I believe you have attended a couple of times for this gap \r\n\r\nThe problem is that every time the gap comes back the alarm system doesn\u2019t work \r\n","rem_job":"J52587","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"147527069 ","rem_site":"12 Bridge Road Unit B, Haywards Heath, RH16 1UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/02\/2025","rem_id":"1007","rem_ref":"REM11006","rem_description":"speed door has not been working right since our attendance on Monday, client wants us to return and investigate issues ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9736","rem_repair_ref":"R54636","rem_status":"Completed","rem_client":"Turner Packaging","rem_bc_ref":"147529238 ","rem_site":"Unit 42 Horndon  Industrial  Park, West Horndon, Brentwood, CM13 3HW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/02\/2025","rem_id":"1008","rem_ref":"REM11007","rem_description":"client has gotten in touch directly to say one of the shutters on site has become misaligned and would like us to attend to investigate why and repair. \r\n\r\nalso said When pressing the button the door operates a few inches at a time and constantly stops. They use the button again and the same happens for a further few inches.    They then resort to using the manual chain. ","rem_job":"J52839","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"G A Harper Limited","rem_bc_ref":"147971940 ","rem_site":"Orsett Fire Station , Linford, Grays, RM16 3DU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/02\/2025","rem_id":"1009","rem_ref":"REM11008","rem_description":"We are having an issue operating one of the roller shutters down at Yellow Storm which is preventing access in and out of the building - It is currently stuck in the closed position. There are no error codes as it hasn\u2019t been connected to power or commissioned by yourselves yet. It is just in the manual chain operations","rem_job":"J53648","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Galliford Try","rem_bc_ref":"148670849 ","rem_site":"Orange Mist Yellow Storm, Milton Keynes, -","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/02\/2025","rem_id":"1010","rem_ref":"REM11009","rem_description":"from our last repair visit, the shutter is stopping too low and we need to return and set the limits higher on the shutter (2 laths are not fully going up causing issues with vans getting into the car park)","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9855","rem_repair_ref":"R54891","rem_status":"Completed","rem_client":"Naccs ","rem_bc_ref":"148668568 ","rem_site":"255 Lordship Lane, Haringey, London, N17 6AA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/02\/2025","rem_id":"1011","rem_ref":"REM11010","rem_description":"Further works required from call out visit - Covered under Warranty (we hadnt replaced the motor that long ago on R2879)\r\n\r\nNew motor required.\r\nQuote to replace motor to suit traditional galve laths,3500 high\r\nx 3700 wide\r\n5\" barrel, existing motor body 60mm, fitted 3 years ago by us.\r\nNeed two men small electric scissor lift, half day.\r\nAlso note the safety brake is nit wired to saftey circuit thus also\r\nRequires doing - A-14929","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9638","rem_repair_ref":"R54455","rem_status":"Completed","rem_client":"Coombes Accident Repair Centre ","rem_bc_ref":"149076774 ","rem_site":"Weldstone Road  , Sutton, SM3 9QN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"07\/03\/2025","rem_id":"1012","rem_ref":"REM11011","rem_description":"To attend site and touch up the rivets with with spray, tidy up the top edge ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9858","rem_repair_ref":"R54898","rem_status":"Completed","rem_client":"Mowbray","rem_bc_ref":"149580195 ","rem_site":"Unit 7, Blossom Way, Hemel Hempstead, HP2 4ZB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"10\/03\/2025","rem_id":"1013","rem_ref":"REM11012","rem_description":"the shutter has stopped working there\u2019s power to it but there are no lights and nothing is showing on the screen\r\n\r\nmy electricians have tested for power of which there is no lights nothing on the screens etc it\u2019s just blank\r\n\r\nTake a new TS971 panel incase ","rem_job":"J54102","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Heronslea Group Ltd","rem_bc_ref":"150323974 ","rem_site":"28 The Bishops Avenue, London, N2 0BB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/03\/2025","rem_id":"1014","rem_ref":"REM11013","rem_description":"Engineer originally wrote up for 12 damaged laths to be replaced, this has been done, however a when this was done the engineer said a further 6 and bottom rail needs replaced. \r\nplease attend to confirm and check if any additional laths require replacement and also the T - Rail ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9856","rem_repair_ref":"R54896","rem_status":"Completed","rem_client":"The Silent Disco Company Group Ltd","rem_bc_ref":"150423927 ","rem_site":" Unit 16 Imperial Park, Towerfield Road, Shoeburyness, SS3 9QT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"11\/03\/2025","rem_id":"1015","rem_ref":"REM11014","rem_description":"shutter showing error codes of F2.1 & F1.3","rem_job":"J54569","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Anaergia UK LTD","rem_bc_ref":"1","rem_site":"Anaergia UK Ltd, Unit 1, Private Road 4, Colwick Ind Est, NG4 2JT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/03\/2025","rem_id":"1016","rem_ref":"REM11015","rem_description":"6 new laths and bottom T rail required at same cut size\r\n\r\nNylon endlocks\r\n\r\nBottom T rail will have to have alarm contacts and ground lock eyes from existing bottom rail installed to the new - A-15775","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9856","rem_repair_ref":"R54896","rem_status":"Completed","rem_client":"The Silent Disco Company Group Ltd","rem_bc_ref":"151397563 ","rem_site":" Unit 16 Imperial Park, Towerfield Road, Shoeburyness, SS3 9QT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"18\/03\/2025","rem_id":"1017","rem_ref":"REM11016","rem_description":"We seem to keep having the same problems with this shutter ever since it was installed - \r\nIt is going up and down but making one hell of a racket in both directions.\r\nThis is same door that had an issue with the spring during a prior visit.\r\n\r\n","rem_job":"J54757","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"151051185 ","rem_site":"12 Bridge Road Unit B, Haywards Heath, RH16 1UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/03\/2025","rem_id":"1018","rem_ref":"REM11017","rem_description":"to attend site and collect the waste parts from the shutter repair carried out.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9722","rem_repair_ref":"R54592","rem_status":"Completed","rem_client":"JW Lettings t\/a John Whiteman & Co","rem_bc_ref":"151153772 ","rem_site":"1-17 The Whitehouse - Block 1, 159-161 Sparrows Herne, Bushey, WD23 1AQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"19\/03\/2025","rem_id":"1019","rem_ref":"REM11018","rem_description":"Your team successfully fixed the shutter yesterday.  However, it was observed around 1751hrs that it came down halfway thereby making it impossible for users to gain uninterrupted access. The situation is still the same as of the time of this email","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9889","rem_repair_ref":"R54951","rem_status":"Completed","rem_client":"Prime Property Management","rem_bc_ref":"151153530 ","rem_site":"Angel Wharf, 168 Shepherdess Walk, London, N1 7JL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/03\/2025","rem_id":"1020","rem_ref":"REM11019","rem_description":"from our repair visit the shutter still stays open\/stuck half way - believe there is an underlying issue causing this to happen \r\nIt happened on the day of the repairs with the panel flashing 5.6.  I had to call George (one of the engineers) who\r\nadvised it should be switched off and then switched on for it to return to normal position. The engineer who attended\r\non 20\/03\/2025 also told my colleague on duty the same thing.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9889","rem_repair_ref":"R54951","rem_status":"Completed","rem_client":"Prime Property Management","rem_bc_ref":"151882292 ","rem_site":"Angel Wharf, 168 Shepherdess Walk, London, N1 7JL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/03\/2025","rem_id":"1021","rem_ref":"REM11020","rem_description":"The fire curtain has become stuck halfway down again","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9573","rem_repair_ref":"R54339","rem_status":"Cancelled","rem_client":"Stockplace Investments Limited","rem_bc_ref":"1","rem_site":"Phoenix House, Christopher Martin Rd, Basildon, SS14 3EZ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/04\/2025","rem_id":"1022","rem_ref":"REM11021","rem_description":"The chain has come off the roller shutter.\r\n\r\nClient also said \r\nhe had F1.3 and the motor was running but the door would not move. \r\nThe error code shows F.1.4. The motor is running but the curtain does not raise or lower, ","rem_job":"J52652","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"152256597 ","rem_site":"Unit 4 Hyde Estate Road, The Hyde, Hendon, London , NW9 6JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"02\/04\/2025","rem_id":"1023","rem_ref":"REM11022","rem_description":"our engineer had set the codes to \u20182266 \u2013 direction 1\u2019 & \u20184466 \u2013 direction 2\u2019 \r\n\r\nThe codes do work however direction 2 does not go down when you hold it, it only operates for around 3 seconds then stops working we used to be able to hold the button and make it go all the way to the floor. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9682","rem_repair_ref":"R54530","rem_status":"Completed","rem_client":"Places Leisure","rem_bc_ref":"152404248 ","rem_site":"Latchmere Leisure Centre, Burns Road , Battersea , SW11 5AD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"02\/04\/2025","rem_id":"1024","rem_ref":"REM11023","rem_description":"touch up the scratches on shutter ","rem_job":"J54928","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Jayland Properties Ltd","rem_bc_ref":"152753692 ","rem_site":"Apartment 1, 33 Chesham Street, Belgravia, London, SW1X 8NQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/04\/2025","rem_id":"1025","rem_ref":"REM11024","rem_description":"the shutter is being unresponsive. It wasn't opening briefly the day before and is not opening again yesterday. \r\nBoth the Indoor & Outdoor switches are engaging the relay for the motor, however the motor is not functioning correctly. \r\nThe tenant tried again and it opened but is now not lowering the shutter.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9856","rem_repair_ref":"R54896","rem_status":"Completed","rem_client":"The Silent Disco Company Group Ltd","rem_bc_ref":"152533308 ","rem_site":" Unit 16 Imperial Park, Towerfield Road, Shoeburyness, SS3 9QT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/04\/2025","rem_id":"1026","rem_ref":"REM11025","rem_description":"It\u2019s been picked up on the inspection that doors D.B.N.01 & D.B.N.05 closers don\u2019t seem to be working and they would like these rectified ","rem_job":"J52442","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Collins Construction","rem_bc_ref":"152753432 ","rem_site":"33 Kingsway, London, WC2B 6UF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/04\/2025","rem_id":"1027","rem_ref":"REM11026","rem_description":"the control panel is displaying fault code F5.6\r\n\r\nWhilst your on site please check \r\n1.\tConduct a full diagnostic test on the system,\r\n2.\tIdentify the root cause of fault code F56,\r\n3.\tProvide a comprehensive report outlining any necessary remedial works, and\r\n4.\tPropose a long-term solution to prevent repeated failures and minimise ongoing call-outs.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9855","rem_repair_ref":"R54891","rem_status":"Completed","rem_client":"Naccs ","rem_bc_ref":"153343097 ","rem_site":"255 Lordship Lane, Haringey, London, N17 6AA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/04\/2025","rem_id":"1028","rem_ref":"REM11027","rem_description":"There is currently an alarm that\u2019s been beeping since the team arrived this morning so we will need someone out asap to attend to it\r\n\r\nThis needs to be turned off, the shutter installation will be completed tonight ","rem_job":"J54072","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Psycle London ","rem_bc_ref":"153572677 ","rem_site":"76-78 Mortimer Street , London, W1W 7SA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/04\/2025","rem_id":"1029","rem_ref":"REM11028","rem_description":"Engineers to attend site, fit an infill panel on Asset 3\r\nLeave a MO winding handle on site \r\n","rem_job":"J54348","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"154351959 ","rem_site":"Pools on the Park - Richmond Pool, Old Deer Park, Richmond Road, North Richmond, Richmond, TW9 2SF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/04\/2025","rem_id":"1030","rem_ref":"REM11029","rem_description":"top clips have fallen off of shutter and damaged the laths and paintwork ","rem_job":"J53538","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Paul Hodges","rem_bc_ref":"157513713 ","rem_site":"18 Albany Road, Rayleigh, SS6 8TE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/04\/2025","rem_id":"1031","rem_ref":"REM11030","rem_description":"to attend site and change the bottom seal to a deeper one","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9918","rem_repair_ref":"R55021","rem_status":"Completed","rem_client":"L S A Civil Engineering Ltd ","rem_bc_ref":"154377522 ","rem_site":"Unit 7, Cardinal Park, Godmanchester, Huntingdon, PE29 2XN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"16\/04\/2025","rem_id":"1032","rem_ref":"REM11031","rem_description":"Engineers to attend site to flip the 50x100mm angles around so brings shutter in 50mm allowing you to install the hardware to the door\r\n \r\n","rem_job":"J54161","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Advanced Automated Access","rem_bc_ref":"1","rem_site":"10 Aintree Road, Perivale, London, UB6 7LA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/04\/2025","rem_id":"1033","rem_ref":"REM11032","rem_description":"The new (1 week old) Guardian Roller Shutter doors to the Main Electric Intake Room is faulty & stuck in an open position. No one accessed the room & the key was locked up in the Basement office. The key switch will not bring the shutter down more than 6inches and the manual winder does not work","rem_job":"J54348","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"154157756 ","rem_site":"Pools on the Park - Richmond Pool, Old Deer Park, Richmond Road, North Richmond, Richmond, TW9 2SF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/04\/2025","rem_id":"1034","rem_ref":"REM11033","rem_description":"We have just realised that the settings have not been left as before ?\r\n\r\nWhen you turn the key the shutter goes to the top and when you close it \u2013 it goes straight to the bottom but previously you could stop the shutter at any point \r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10030","rem_repair_ref":"R55327","rem_status":"Completed","rem_client":"AW Hardy & Co","rem_bc_ref":"154237185 ","rem_site":"Stock Road, Southend on Sea, SS2 5QG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/04\/2025","rem_id":"1035","rem_ref":"REM11034","rem_description":"Engineer to attend site and putting rivets in the casing that are missing.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10033","rem_repair_ref":"R55330","rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"154488290 ","rem_site":"10 Aintree Road, Perivale, London, UB6 7LA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/04\/2025","rem_id":"1036","rem_ref":"REM11035","rem_description":"I used the large shutter door earlier. It opened fine. No crunchy noises - no problem.\r\n\r\nWent to shut it - nothing.\r\n\r\nChanged fobs - nothing. \r\n\r\nHand wound it down a few turns, and it then started to close using the fob. But it stopped on the way down and went up again. \r\nHand wound it down a few turns again - same thing happened. I tried the key control. Nothing.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9977","rem_repair_ref":"R55207","rem_status":"Completed","rem_client":"Mike O'Dwyer","rem_bc_ref":"154970092 ","rem_site":"65-66 Eastern Esplanade, Southend on Sea, SS1 2YT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/04\/2025","rem_id":"1037","rem_ref":"REM11036","rem_description":"To attend site and fit a P\/C flashing across the top to close the gap. ","rem_job":"J54789","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"HomeTec","rem_bc_ref":"156208797 ","rem_site":"401 Rayleigh Road, Leigh On Sea, SS9 5JG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/04\/2025","rem_id":"1038","rem_ref":"REM11037","rem_description":"Handle on wicket door is bent\/loose ","rem_job":"J53946","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"154482126 ","rem_site":"Teddington Pool, Vicarage Road , Teddington, TW11 8EZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"01\/05\/2025","rem_id":"1039","rem_ref":"REM11038","rem_description":"shutter located near the main fridge has stopped working after the service visit, wont close and showing an error code of F3.6","rem_job":null,"rem_service":"3526","rem_service_ref":"S53218","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"The London Prepared Produce Co Ltd","rem_bc_ref":"154855675 ","rem_site":"B65-70 New Covent Garden Market, Nine Elms Lane, London, SW8 5HH","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"01\/05\/2025","rem_id":"1040","rem_ref":"REM11039","rem_description":"It has been reported that the security roller shutter door that was installed at the above property is not working correctly and they\u2019re having issues with closing it.","rem_job":"J54160","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"186 Property Solutions (Southern)","rem_bc_ref":"154894235 ","rem_site":"Unit 4, Dundee Way, Enfield, EN3 7SX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/05\/2025","rem_id":"1041","rem_ref":"REM11040","rem_description":"To attend site to replace the casing, the existing is scratched. ","rem_job":"J55049","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Morgan Sindall Construction & Infrastructure ","rem_bc_ref":"156069440 ","rem_site":"St Richards Hospital, Spitalfield Lane, Chichester, PO19 6SE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/05\/2025","rem_id":"1042","rem_ref":"REM11041","rem_description":"We have arranged an engineer to attend site on the 13th to inspect the taxi shutter and report If there is a safety brake or not ","rem_job":null,"rem_service":"4244","rem_service_ref":"S54991","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"BAM FM LTD","rem_bc_ref":"155280380 ","rem_site":"Victoria Place Shopping Centre, 115 Buckingham Palace Road, London, SW1W 9SJ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"07\/05\/2025","rem_id":"1043","rem_ref":"REM11042","rem_description":"J53958-10 - To attend site and change the damaged laths. ","rem_job":"J53958","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Inseen Construction Ltd","rem_bc_ref":"156199723 ","rem_site":"5 Queensway, Croydon, CR0 4BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/05\/2025","rem_id":"1044","rem_ref":"REM11043","rem_description":"This has been tested and been push in and out and its still saying fault 1.4 and isn't clearing and the door is stuck up","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9990","rem_repair_ref":"R55251","rem_status":"Completed","rem_client":"Serco Ltd","rem_bc_ref":"155384437 ","rem_site":"Eagle Land Transfer Hub , Danks Wy, West Bromich, Tipton , DY4 7BT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"12\/05\/2025","rem_id":"1045","rem_ref":"REM11044","rem_description":"shutter is not working, only coming half way down and showing error code of F5.5 ","rem_job":"J54789","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"HomeTec","rem_bc_ref":"155659819 ","rem_site":"401 Rayleigh Road, Leigh On Sea, SS9 5JG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/05\/2025","rem_id":"1046","rem_ref":"REM11045","rem_description":"Please see attached photos of cable at light curtain on furthest side to motor.\r\nI can only assume the long cable I am holding is meant to go up across and back down the other side but as you can see it has ripped out of the plug so the pins are exposed meaning it cannot be put back together\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9380","rem_repair_ref":"R53937","rem_status":"Completed","rem_client":"London Southend Airport","rem_bc_ref":"156068553 ","rem_site":"London Southend Airport, Southend-on-Sea, SS2 6YF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/05\/2025","rem_id":"1047","rem_ref":"REM11046","rem_description":"delivery of site keys ","rem_job":"J54451","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Structuretone Ltd","rem_bc_ref":"155861209 ","rem_site":"21 Southampton Row, London , WC1B 5HA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/05\/2025","rem_id":"1048","rem_ref":"REM11047","rem_description":"The shutter has come out of the guiderails and will not close. ","rem_job":"J53958","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Inseen Construction Ltd","rem_bc_ref":"155883431 ","rem_site":"5 Queensway, Croydon, CR0 4BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/05\/2025","rem_id":"1049","rem_ref":"REM11048","rem_description":"one of the shutters, which has stopped working completely. It\u2019s the small one located next to the front door. During my visit yesterday, I noticed the motor isn\u2019t turning on at all\u2014there\u2019s no noise or response.\r\n \r\nThe shutter can be accessed through the column next to it","rem_job":"J52952","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SAJO UK Inc","rem_bc_ref":"157137169 ","rem_site":"Goyard , Mount Street, London,  W1K 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/05\/2025","rem_id":"1050","rem_ref":"REM11049","rem_description":"shutter not closing ","rem_job":"J53325","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Safestore Properties Ltd","rem_bc_ref":"156068139 ","rem_site":"Alban Point, St Albans , AL4 0JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/05\/2025","rem_id":"1051","rem_ref":"REM11050","rem_description":"Further works reported from call out visit :\r\n\r\nFit new drive assembly - J43325-2\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10109","rem_repair_ref":"R55471","rem_status":"Completed","rem_client":"Wood Wharf Estate Management","rem_bc_ref":"156088838 ","rem_site":"Wood Wharf, 10 Park Drive , ( Building A3 ), London, E14 9ZW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/05\/2025","rem_id":"1052","rem_ref":"REM11051","rem_description":"shutter has stopped working again following More than Doors attendance 19\/05","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10130","rem_repair_ref":"R55561","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"1","rem_site":"Kimber Road Adventure Playground, King Georges Park, Putney, London, SW18 4NY","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"27\/05\/2025","rem_id":"1053","rem_ref":"REM11052","rem_description":"Clean the roller shutters\r\nSeal the gaps with mastic \r\ntouch the bolts up with the correct colour and plates where required \r\nDemonstrate ","rem_job":"J53881","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"156791955 ","rem_site":"Longfield Barn, Perry Green, Herts, SG10 6EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"28\/05\/2025","rem_id":"1054","rem_ref":"REM11053","rem_description":"Attended service only last week and shutter J48562-1 is sowing C.5 - service counter cycles (should've been reset on the last service visit)","rem_job":null,"rem_service":"3521","rem_service_ref":"S53191","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Serco Ltd","rem_bc_ref":"158280215 ","rem_site":"Eagle Land Transfer Hub , Danks Wy, West Bromich, Tipton , DY4 7BT","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"30\/05\/2025","rem_id":"1055","rem_ref":"REM11054","rem_description":"shutter stuck open ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9913","rem_repair_ref":"R55001","rem_status":"Completed","rem_client":"G J B Developments c\/ Lister Windows ","rem_bc_ref":"157129543 ","rem_site":"21 Totman Crescent , Brook Road Industrial Estate, Rayleigh, SS6 7XG","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"02\/06\/2025","rem_id":"1056","rem_ref":"REM11055","rem_description":"to remove scrap from site and dispose in yard ","rem_job":"J55002","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"G J B Developments c\/ Lister Windows ","rem_bc_ref":"157345171 ","rem_site":"21 Totman Crescent , Brook Road Industrial Estate, Rayleigh, SS6 7XG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"03\/06\/2025","rem_id":"1057","rem_ref":"REM11056","rem_description":"As you are aware, we had some repairs done to the shutter on unit 14.\r\nJust below the replaced slats one has moved to the side and is now catching on the side guide.\r\nI have noticed that there is no clip holding it to the others. Could you arrange for someone to come down please and have a look for us as I think it will only get worse and cause more damage.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9984","rem_repair_ref":"R55244","rem_status":"Completed","rem_client":"Climatec Windows","rem_bc_ref":"157422344 ","rem_site":"11-14 Fletcher Square, Temple Farm Industrial Estate, Southend on Sea, SS2 5RN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"05\/06\/2025","rem_id":"1058","rem_ref":"REM11057","rem_description":"shutter is stuck open and wont close, client has tried to close manually but the shutter is stuck in position and wont move \r\nThis is an intermittent issue, the shutter stops and starts\r\nPlease also take a safety edge cable just in case ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9977","rem_repair_ref":"R55207","rem_status":"Completed","rem_client":"Mike O'Dwyer","rem_bc_ref":"157937505 ","rem_site":"65-66 Eastern Esplanade, Southend on Sea, SS1 2YT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"07\/06\/2025","rem_id":"1059","rem_ref":"REM11058","rem_description":"Reported on saturday 6th of june that the shutter on the inside right had stopped when coming down, no jamm, told clinet to manually close, assume possible thermal overload, see if it is still giving an issue, on monday 07932 731 925","rem_job":"J55002","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"G J B Developments c\/ Lister Windows ","rem_bc_ref":"157934968 ","rem_site":"21 Totman Crescent , Brook Road Industrial Estate, Rayleigh, SS6 7XG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/06\/2025","rem_id":"1060","rem_ref":"REM11059","rem_description":"\"The client has reported a problem with the secondary door of the double plant room doors (ED0.05 on the attached plan). Whilst it appears the mag lock is releasing, they have tried both shoot bolts, the bottom releases, but they are not sure about the top one. As a result, the door leaf is stuck shut.\"","rem_job":"J53794","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"O. Seaman & Son Ltd ","rem_bc_ref":"158012840 ","rem_site":"British Sugar , Staff, Visitors and social club entrance, Hollow Road, , Bury St. Edmunds , IP32 7AZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/06\/2025","rem_id":"1061","rem_ref":"REM11060","rem_description":null,"rem_job":null,"rem_service":"3475","rem_service_ref":"S53103","rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Gateway Property Management Ltd","rem_bc_ref":"1","rem_site":"Osiers Road Car Park, Osiers Point, Wandsworth, London, SW18 1NL","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"10\/06\/2025","rem_id":"1062","rem_ref":"REM11061","rem_description":"We have received a report that the roller shutter at Osiers is not working again today and is currently stuck at open position.  Please see enclosed for the photos. \r\n\r\nCan you advise what is the problem and arrange a call out to fix.\r\n\r\nIt is frustrating to deal with monthly issues on the roller shutter. To clarify, is replacing the manual override mechanism, as you have suggest,  resolve the frequent problems we are experiencing with the roller shutter\r\n","rem_job":null,"rem_service":"3475","rem_service_ref":"S53103","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Gateway Property Management Ltd","rem_bc_ref":"158567193 ","rem_site":"Osiers Road Car Park, Osiers Point, Wandsworth, London, SW18 1NL","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"11\/06\/2025","rem_id":"1063","rem_ref":"REM11062","rem_description":"we have had a fault code come up on our auto door panel today which is limiting use of these doors I have left the doors on Manuel mode so that the doors can stay open to allow public access","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10049","rem_repair_ref":"R55350","rem_status":"Completed","rem_client":"Greenwich Leisure Limited ","rem_bc_ref":"1","rem_site":"Lee Valley Athletics Centre , 61 Meridian Wy, London , N9 0AR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"11\/06\/2025","rem_id":"1064","rem_ref":"REM11063","rem_description":"The portcullis is experiencing deflection, engineer to attend site and pack under the top clips. ","rem_job":"J52997","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Savvy Construction ","rem_bc_ref":"158159347 ","rem_site":"Trinity College , Broad Street , Oxford , Oxfordshire , OX1 3BH ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/06\/2025","rem_id":"1065","rem_ref":"REM11064","rem_description":"our shutter doors which have stopped working following your recent visit to site ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10121","rem_repair_ref":"R55536","rem_status":"Completed","rem_client":"Tiptree Parish Council ","rem_bc_ref":"158566731 ","rem_site":"Grove Road Playing Field, Tiptree , CO5 0JL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"17\/06\/2025","rem_id":"1066","rem_ref":"REM11065","rem_description":"the crank has dropped down as before not allowing the shutter to go down manually\r\n","rem_job":"J52952","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SAJO UK Inc","rem_bc_ref":"159276033 ","rem_site":"Goyard , Mount Street, London,  W1K 3NH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/06\/2025","rem_id":"1067","rem_ref":"REM11066","rem_description":"steel door having issues with the locking, possibly needs a lock replacement ","rem_job":"J53831","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hills Prospect Plc","rem_bc_ref":"159146938 ","rem_site":"Consolidated House, Faringdon Avenue, Romford, RM3 8SP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"18\/06\/2025","rem_id":"1068","rem_ref":"REM11067","rem_description":"We will supply 2x poles ","rem_job":"J55002","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"G J B Developments c\/ Lister Windows ","rem_bc_ref":"161085840 ","rem_site":"21 Totman Crescent , Brook Road Industrial Estate, Rayleigh, SS6 7XG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2025","rem_id":"1069","rem_ref":"REM11068","rem_description":"Return to site with trims \r\ndo snagging, i.e colour and mastic\r\n\r\n(this has got to be invoiced at completion for \u00a3275)","rem_job":"J53881","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"159412819 ","rem_site":"Longfield Barn, Perry Green, Herts, SG10 6EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2025","rem_id":"1070","rem_ref":"REM11069","rem_description":"The electric shutter at the back of unit 21 has stopped again like it did a couple of weeks ago, the traffic light system is showing green when the shutter isn't open see attached photos. Please could you send engineer asap ","rem_job":"J55002","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"G J B Developments c\/ Lister Windows ","rem_bc_ref":"159536481 ","rem_site":"21 Totman Crescent , Brook Road Industrial Estate, Rayleigh, SS6 7XG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2025","rem_id":"1071","rem_ref":"REM11070","rem_description":"Bringing back stick to replace with metal one that's the same size to make it stronger for opening and closing the shutter","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10091","rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mr Robert Neale","rem_bc_ref":"1","rem_site":"Beach Hut 358, Thorpe Bay Esplanade, Southend on Sea, SS3 9HG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/06\/2025","rem_id":"1072","rem_ref":"REM11071","rem_description":"we didn't fit plates on our attendance and will need to return to site and fit them\r\n\r\n(Check gaps each side and infill with plate cut to suit as required.)","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10098","rem_repair_ref":"R55457","rem_status":"Completed","rem_client":"Quick Call M & E Ltd","rem_bc_ref":"160123531 ","rem_site":"Unit C11, Ensign Estate , London Road , Purfleet, RM19 1TB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"25\/06\/2025","rem_id":"1073","rem_ref":"REM11072","rem_description":"we have had issues with one of the doors you installed previously on this site not locking (the key and barrel work fine it\u2019s the actual push bar mechanism and the latch itself that isn\u2019t catching)","rem_job":"J53958","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Inseen Construction Ltd","rem_bc_ref":"159216152 ","rem_site":"5 Queensway, Croydon, CR0 4BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"25\/06\/2025","rem_id":"1074","rem_ref":"REM11073","rem_description":"Warehouse Shutter started having issues following our service visit, the shutter now goes too high and it had hooked onto a bit of metal at the top of the shutter which caused issues when the shutter had come down, making the shutter come down diagonally \r\n\r\n","rem_job":null,"rem_service":"4582","rem_service_ref":"S55611","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Globe Security Systems","rem_bc_ref":"159336656 ","rem_site":"8 Newlands End , Basildon , SS15 6DU","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"26\/06\/2025","rem_id":"1075","rem_ref":"REM11074","rem_description":"Snagging \r\nAttend site, with touch up spray, use where required\r\n\r\nThe way the curtain track has been fitted to the goal post frame. If you look at pic 102750 for the example of how the channel is not fitted flush to the upright and is out of shape, there are bolts that are not tightened also.\r\n\r\nThe U-Chanel guide that is fitted to the L-Chanel has bolts missing on 6 of the 10 sides.\r\n\r\nThe drill swarf has not been cleaned up at the bottom of the uprights.","rem_job":"J54581","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Axelent LTD","rem_bc_ref":"159376953 ","rem_site":"Lidl Great Britain Ltd, Fishers Way, Crabtree Manorway North, DA17 6BS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/06\/2025","rem_id":"1076","rem_ref":"REM11075","rem_description":"The shutters have become quite stiff, and the keys are not turning on them. Some of the team members are really struggling to open them. \r\nSomeone has come to have a look, but told one of my team leaders that it's doesn't seem to be in line.\r\n","rem_job":"J54259","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"J Bates Services Ltd","rem_bc_ref":"1","rem_site":"Babcocks, Devonport Royal Docks, Plymouth, PL1 4SG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/07\/2025","rem_id":"1077","rem_ref":"REM11076","rem_description":"Your engineer's attended site last week however we are still having problems with the door.\r\nIt was fine for a few days but now its back doing the same thing.\r\n\r\nWe also have a issue with one of our other doors supplied and fitted by yourself are please see video attached.\r\nUnfortunately the assist number is not on this door.\r\n","rem_job":"J53831","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Hills Prospect Plc","rem_bc_ref":"160710853 ","rem_site":"Consolidated House, Faringdon Avenue, Romford, RM3 8SP","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"07\/07\/2025","rem_id":"1078","rem_ref":"REM11077","rem_description":"Further to the install of the fire shutter last year at the James Hutton Institute in Invergowrie, the client is experiencing issues with it. The shutter itself is still powered up however it is currently stuck shut.  \r\n\r\nPlease could you have someone attend to this as a matter of urgency\r\n\r\n","rem_job":"J53324","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"McLaughlin & Harvey Ltd","rem_bc_ref":"1","rem_site":"c\/o The James Hutton Institute (Section 4), Errol Road, Invergowrie, Dundee, DD2 5DA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/07\/2025","rem_id":"1079","rem_ref":"REM11078","rem_description":"Replaced manual override as I mistakenly cut to short (Thomas Smith)\r\n ","rem_job":"J55334","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Queenwood Golf Club","rem_bc_ref":"161085099 ","rem_site":"Stonehill Road, Ottershaw, Surrey, KT16 0AQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/07\/2025","rem_id":"1080","rem_ref":"REM11079","rem_description":"Fit toggles and brush strips as plant equipment has been collected from site (unable to do without) - so take a scaffold from yard \r\nParts have been left on site - Call Joe Sees if you need to know where they are \r\n\r\nTallest shutter is 5625 Overall Shutter Height","rem_job":"J54995","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"CMB Tech ","rem_bc_ref":"161081378 ","rem_site":"CMB Tech , Prospect Way , Prospect House , Hutton , CM13 1XA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/07\/2025","rem_id":"1081","rem_ref":"REM11080","rem_description":"there is a fault with the speed shutter that was recently installed. It is opening and closing without anyone activating the sensor. \r\nI have advised the client to isolate the shutter so the motor isn't burnt out. They will be sending me the daily code shortly.\r\nfault codes are as followed, \r\nF2.1 \/ F1.4\r\n\r\nEntrance Roller Shutter is also not closing, please ask for Matt or Martin on arrival who will show you the issues occurring \r\n","rem_job":"J53958","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Inseen Construction Ltd","rem_bc_ref":"161091372 ","rem_site":"5 Queensway, Croydon, CR0 4BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/07\/2025","rem_id":"1082","rem_ref":"REM11081","rem_description":"Small marks on bottom bar and casing. Needs touch up\r\n\r\nFit new MO ","rem_job":"J55779","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Railscape","rem_bc_ref":"161087049 ","rem_site":"15 Totman Crescent, Rayleigh, SS6 7UY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/07\/2025","rem_id":"1083","rem_ref":"REM11082","rem_description":"The door is binding on the running rail as I understand ","rem_job":"J49597","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"F K Group","rem_bc_ref":"160916647 ","rem_site":"BHIC, Aston Webb Boulevard, Birmingham, B29 6TL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/07\/2025","rem_id":"1084","rem_ref":"REM11083","rem_description":"whilst Paul M was on site to do R55639, client had asked if he could look at a shutter we had installed \r\n\r\nPaul M advised that this shutter has a motor problem, no circuit on thermal safety, and needs replacement motor - photos and details in file  ","rem_job":"J53360","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Carrs Flour Mills Ltd","rem_bc_ref":"162092782 ","rem_site":"Maldon Mill, Station Road, Maldon, CM9 4LQ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/07\/2025","rem_id":"1085","rem_ref":"REM11084","rem_description":"This is an motor at inseen that is faulty \r\n\r\nWill need to be swapped over \r\n\r\nIts on the smaller shutter that we last installed \r\n\r\nThe replacement motor is in factory \r\n","rem_job":"J53958","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Inseen Construction Ltd","rem_bc_ref":"161091351 ","rem_site":"5 Queensway, Croydon, CR0 4BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/07\/2025","rem_id":"1086","rem_ref":"REM11085","rem_description":"shutter looks like it is catching on the guides ","rem_job":"J54757","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"161030667 ","rem_site":"12 Bridge Road Unit B, Haywards Heath, RH16 1UA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/07\/2025","rem_id":"1088","rem_ref":"REM11087","rem_description":"remedial for engineers to attend site, with a scaffold and fitters mate and investigate the shutter","rem_job":"J53881","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"161222199 ","rem_site":"Longfield Barn, Perry Green, Herts, SG10 6EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/07\/2025","rem_id":"1089","rem_ref":"REM11088","rem_description":"Fire Shutter - \tSomeone needs to come back with can of touch up spray as motor casing and shutter casing scratched.","rem_job":"J55189","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"OD Interiors Ltd","rem_bc_ref":"1","rem_site":"Sky Studios Elstree Rowley Ln, Borehamwood, WD6 1FX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/07\/2025","rem_id":"1090","rem_ref":"REM11089","rem_description":"Checked system and found ellard group control module has failed. Has 240 going to board but board is dead. Will require new ellard 4 way control module or similar - Play room 2 window shutters\r\n\r\n*Engineers: Existing group control to come back to yard undamaged*","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10288","rem_repair_ref":"R55956","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"162775472 ","rem_site":"Yvonne Carr Children and Community Centre, 2 Thessaly Road, Battersea, London, SW8 4HT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"29\/07\/2025","rem_id":"1091","rem_ref":"REM11090","rem_description":"We have the same problem again, The shutter is not opening","rem_job":"J53881","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rooff Ltd","rem_bc_ref":"162428278 ","rem_site":"Longfield Barn, Perry Green, Herts, SG10 6EE","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/07\/2025","rem_id":"1092","rem_ref":"REM11091","rem_description":"Door 1 (LHS):\r\n Found door has a faulty\r\nbrake, as when I linked out the\r\nbrake the door works on the\r\nfob and buttons but is\r\noccasionally sticking so I have\r\nleft in the down position until\r\nwe replace as to not also\r\ndamage the motor. ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10284","rem_repair_ref":"R55952","rem_status":"Completed","rem_client":"Downing Construction Ltd","rem_bc_ref":"1","rem_site":"First Street, Manchester, M15 4FN","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"31\/07\/2025","rem_id":"1093","rem_ref":"REM11092","rem_description":"Shutter we recently worked on is catching whilst closing","rem_job":"J41811","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Mr Robert Neale","rem_bc_ref":"162776110 ","rem_site":"Beach Hut 358, Thorpe Bay Esplanade, Southend on Sea, SS3 9HG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"04\/08\/2025","rem_id":"1095","rem_ref":"REM11094","rem_description":"(Unit 3) This sectional door was installed earlier this year and the unit now has a tenant.  We have been advised by the tenant that the door will not open.  We have run through possible faults with them and the door still remains shut.  ","rem_job":"J53588","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Emerson Willis","rem_bc_ref":"162776141 ","rem_site":"Block F, Bounds Green Industrial Estate, London, N11 2UL","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/08\/2025","rem_id":"1096","rem_ref":"REM11095","rem_description":"Hi team,\r\n\r\nGuardian attended site to fix the roller shutter at SS&C Basildon last week but it appears to have since dropped a few inches and wont fully retract (see photo).\r\n\r\nPlease can someone come back and rectify this please.\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"9845","rem_repair_ref":"R54875","rem_status":"Completed","rem_client":"CBRE Managed Services Ltd","rem_bc_ref":"162903403 ","rem_site":"SS&C Basildon , St Nicholas Lane , Basildon , SS15 5FS","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"14\/08\/2025","rem_id":"1097","rem_ref":"REM11096","rem_description":"No UPS fitted on install - J50596-5","rem_job":null,"rem_service":"4820","rem_service_ref":"S56110","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Treehouse Hotel Manchester ","rem_bc_ref":"1","rem_site":"The Treehouse Hotel, Manchester, M3 2EQ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"14\/08\/2025","rem_id":"1098","rem_ref":"REM11097","rem_description":"Checked system and found fuses 3x 10a blown. Replaced fuses and checked system but motor just clicks. Checked motor and found it has leaked out all oil and cables are beginning to scotch. Have been advised to order new novafirm panel and motor","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10367","rem_repair_ref":"R56139","rem_status":"Cancelled","rem_client":"Antec International Limited","rem_bc_ref":"1","rem_site":"Windham Road, Chilton Industrial Estate, Sudbury, CO10 2XD ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/08\/2025","rem_id":"1099","rem_ref":"REM11098","rem_description":"It has been reported that the fire shutter has stopped working again - They have advised it will not go up or down","rem_job":"J53324","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"McLaughlin & Harvey Ltd","rem_bc_ref":"1","rem_site":"c\/o The James Hutton Institute (Section 4), Errol Road, Invergowrie, Dundee, DD2 5DA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/08\/2025","rem_id":"1101","rem_ref":"REM11100","rem_description":"shutter squeaking since our attendance on repair \/ service ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10295","rem_repair_ref":"R55974","rem_status":"Completed","rem_client":"Southend-on-sea City Council C\/O Ayers & Cruiks","rem_bc_ref":"163931455 ","rem_site":"Pier Arches  , Western Esplanade , Southend-on-sea, SS1 2EH","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"28\/08\/2025","rem_id":"1102","rem_ref":"REM11101","rem_description":"To fit new endlocks 10 No\r\nscrew in type or maybe crimp\r\nones - G10862","rem_job":null,"rem_service":"3927","rem_service_ref":"S54227","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Jayland Properties Ltd","rem_bc_ref":"165645830 ","rem_site":"Apartment 1, 33 Chesham Street, Belgravia, London, SW1X 8NQ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"01\/09\/2025","rem_id":"1103","rem_ref":"REM11102","rem_description":"The client requested another test of the Curtain today in the presence of our engineers and the curtain appears to have encountered an issue during its operation and is now stuck half-way","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10209","rem_repair_ref":"R55762","rem_status":"Completed","rem_client":"Millwood Services Ltd","rem_bc_ref":"164839237 ","rem_site":"Digital Realty, Connexion House, 1 Spicer Street, Off Dray Walk, London, E1 6QL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"11\/09\/2025","rem_id":"1105","rem_ref":"REM11104","rem_description":"drop the missing parts to site. ","rem_job":"J55991","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"JR & EH Nott","rem_bc_ref":"166042761 ","rem_site":"Ovington Hall, Church Lane, Ovington, Sudbury, CO10 8LD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/09\/2025","rem_id":"1106","rem_ref":"REM11105","rem_description":"to remove mastic, fine filler then spray the cladding with black gloss and then re-mastic","rem_job":"J55507","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"165875028 ","rem_site":"STOREX Self Storage , 400 Edgware Rd, Cricklewood, London, NW2 6ND","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/09\/2025","rem_id":"1107","rem_ref":"REM11106","rem_description":"To attend site and fit a new casing ","rem_job":"J55437","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Barr Build","rem_bc_ref":"170082023 ","rem_site":"Christmas Hill Business Park, Unit 12\/14, Rycote Lane, Moreton, Thame, OX9 2FZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/09\/2025","rem_id":"1108","rem_ref":"REM11107","rem_description":"It appears the door to the west elevation has jammed and will not open. Can you please send someone asap to resolve.","rem_job":"J54895","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"166451714 ","rem_site":"Hanslope Park, Milton Keynes, MK19 7BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/09\/2025","rem_id":"1109","rem_ref":"REM11108","rem_description":"Our client approached me this morning stating that some of the doors aren't sitting correctly on the bottom seal. Upon investigation I found several doors that seem to be tighter on the rubber seal than others \r\n\r\nthe bottom limit can be adjusted so press the rubber more\r\n\r\nreturn to fit lock cut out on unit 1 ","rem_job":"J54604","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"DPM Construction Ltd","rem_bc_ref":"166453422 ","rem_site":"Units 1-16 Highgate Road, London , NW5 1TN ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/09\/2025","rem_id":"1110","rem_ref":"REM11109","rem_description":"\"The issue which was their before the service of the shutters not closing are still there, the shutter is not closing once it opens, although yes it can be shut down manually but that\u2019s is not how it should be working.\"\r\n\r\nShutter not opening\/closing following service visit - Engineer to advise chargeable or not","rem_job":null,"rem_service":"4298","rem_service_ref":"S55076","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Heimstaden AB","rem_bc_ref":"166784140 ","rem_site":"Kingmaker House, Station Road, Barnet, EN5 1NZ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"24\/09\/2025","rem_id":"1112","rem_ref":"REM11111","rem_description":"The fire door located on the west elevation isn\u2019t retracting again thus not opening. It worked yesterday but has gone back to how it was.","rem_job":"J54895","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Neville Special Projects ","rem_bc_ref":"166881933 ","rem_site":"Hanslope Park, Milton Keynes, MK19 7BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/09\/2025","rem_id":"1113","rem_ref":"REM11112","rem_description":"\u2022 Drop bar back door \r\n\u2022Pin locks and pin safety box to be fitted\r\n\u2022 Existing door shutter timer issues \r\n\u2022 Adjust steel door; catching locks and latch\r\n\u2022 Clear remaining rubbish off site \r\n","rem_job":"J56102","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"The Silent Disco Company Group Ltd","rem_bc_ref":"167260503 ","rem_site":"Unit 8 The Brookside Centre, Sumpters Way, Temple Farm Industrial Estate , Southend-on-Sea , SS2 5RR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"29\/09\/2025","rem_id":"1114","rem_ref":"REM11113","rem_description":"Shutter has been reported as stuck up, client believes us to be responsible and wants a ASAP visit","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10456","rem_repair_ref":"R56366","rem_status":"Completed","rem_client":"Project 9 Group ","rem_bc_ref":"167315670 ","rem_site":"Unit 15 Rutherford Close , Leigh on Sea , SS9 5LQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"01\/10\/2025","rem_id":"1115","rem_ref":"REM11114","rem_description":"shutter not closing - client believes this is following our recent service visit ","rem_job":"J52627","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Downing Construction Ltd","rem_bc_ref":"1","rem_site":"First Street, Manchester, M15 4FN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"06\/10\/2025","rem_id":"1116","rem_ref":"REM11115","rem_description":"We are slightly concerned about the repair we recently had done on the shutter door.\r\nThe collar that was fitted is looking like it\u2019s working its way out and the limit on lowering is getting lower and lower missing the point it was set at.\r\nCould someone please come and take a look to identify\/rectify why this is happening.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10233","rem_repair_ref":"R55811","rem_status":"Completed","rem_client":"RED Recovery Equipment Direct ","rem_bc_ref":"173341899 ","rem_site":"Shipton Mill, 20 Mill Street, Shipton on Stour, Warwick, CV36 4AW","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"07\/10\/2025","rem_id":"1117","rem_ref":"REM11116","rem_description":"spoke to gfa technical support they have advised the panel has blown new gfa ts971 control panel needed door isolated and previous engineer who attended has removed most wires from connecting blocks so all wires are everywhere in the panel, new panel when fitted will need all wires traced to see which do what, spoken to sam. Paul marsh to return due to all wires be traced and connected ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10374","rem_repair_ref":"R56153","rem_status":"Completed","rem_client":"Pinnacle Property Management Ltd","rem_bc_ref":"169228811 ","rem_site":"The Courtyard (Next to Vue Cinemas), 14 Charles Street, The Atrium, Camberley ,  GU15 3QL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/10\/2025","rem_id":"1118","rem_ref":"REM11117","rem_description":"It appears the supplier sent additional laths than requested, the engineer has not taken this into consideration when fitting the new curtain which is why it is rolling up bigger than it should. \r\n\r\nI am sending a team back to site on 16\/10 @ 9am to rectify this and Lawrence will be in attendance. \r\n\r\nto do alongside R55908 (engineer didn't programme the fob)\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10272","rem_repair_ref":"R55906","rem_status":"Completed","rem_client":"The Hon C A Pearson","rem_bc_ref":"168347447 ","rem_site":"31 Jubilee Place , Just off of Kinds Road , London , SW3 3TD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/10\/2025","rem_id":"1119","rem_ref":"REM11118","rem_description":"shutter not closing, showing bottom limit error code\r\n\r\nwe only attended this last week on REM11109 ","rem_job":null,"rem_service":"4298","rem_service_ref":"S55076","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Heimstaden AB","rem_bc_ref":"168447896 ","rem_site":"Kingmaker House, Station Road, Barnet, EN5 1NZ","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"13\/10\/2025","rem_id":"1120","rem_ref":"REM11119","rem_description":"To install a blanking plate to the 971 panel \r\n\r\nIf you have rob or anyone in the area anytime soon  can you get to pop in please, its only 3 screws will take 5mins to do\r\n\r\n__________________________\r\nPlease liaise with our service department to arrange a date you can attend - service@eagleautogate.co.uk","rem_job":"J52653","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"169394919 ","rem_site":"Unit 4 Hyde Estate Road, The Hyde, Hendon, London , NW9 6JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2025","rem_id":"1121","rem_ref":"REM11120","rem_description":"Site have reported that they are having problems with locking and unlocking the lattice gate. Client has said it took 3 people to lock it one night and when they try and turn the key, it feels like is will snap. top part is leaning back. Touch up Silver shims ","rem_job":"J55719","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ashford Wright - Property & Building Solutions ","rem_bc_ref":"168998177 ","rem_site":"Co-Op , Bramford , IP8 4DU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2025","rem_id":"1122","rem_ref":"REM11121","rem_description":"error code F1.9 - safety edge batteries \r\n","rem_job":null,"rem_service":"3475","rem_service_ref":"S53103","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Gateway Property Management Ltd","rem_bc_ref":"169394805 ","rem_site":"Osiers Road Car Park, Osiers Point, Wandsworth, London, SW18 1NL","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"15\/10\/2025","rem_id":"1123","rem_ref":"REM11122","rem_description":"Attend site and get the measurements of the safety edges so i can get a price off GFA to replace them ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10478","rem_repair_ref":"R56467","rem_status":"Completed","rem_client":"Prime Property Management","rem_bc_ref":"168969553 ","rem_site":"Angel Wharf, 168 Shepherdess Walk, London, N1 7JL","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/10\/2025","rem_id":"1124","rem_ref":"REM11123","rem_description":"J54581-3 - Fit a new panel - Shutter has been installed and wired in, but had issued with the power supply After the commando socket had works done on it, upon testing the panel, found the fcp03 is faulty and needs replacing Once panel has been replaced for a new, panel is to be wired in and set up to a 15 second delay, then 1 minute drop time\r\n\r\nAll shutters, to attend with a fire alarm engineer as there is an issue with the shutters dropping on the fire alarm \r\n\r\nWe have advised the client \r\nWe would like to advise that we have terminated the volt-free contacts from the fire alarm system into our panel. We have tested four shutters by simulating a fire signal (linking out the fire alarm input within our panel), and can confirm that these shutters are operating as required.\r\nBased on these tests, we believe the issue lies with the switching of the contacts within the fire alarm panel itself.\r\n","rem_job":"J54581","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Cancelled","rem_client":"Axelent LTD","rem_bc_ref":"1","rem_site":"Lidl Great Britain Ltd, Fishers Way, Crabtree Manorway North, DA17 6BS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/10\/2025","rem_id":"1125","rem_ref":"REM11124","rem_description":"J54581-3 - Fit a new panel - Shutter has been installed and wired in, but had issued with the power supply After the commando socket had works done on it, upon testing the panel, found the fcp03 is faulty and needs replacing Once panel has been replaced for a new, panel is to be wired in and set up to a 15 second delay, then 1 minute drop time \r\n\r\nAll shutters, to attend with a fire alarm engineer as there is an issue with the shutters dropping on the fire alarm We have advised the client We would like to advise that we have terminated the volt-free contacts from the fire alarm system into our panel. We have tested four shutters by simulating a fire signal (linking out the fire alarm input within our panel), and can confirm that these shutters are operating as required. Based on these tests, we believe the issue lies with the switching of the contacts within the fire alarm panel itself.","rem_job":"J54581","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Axelent LTD","rem_bc_ref":"168983901 ","rem_site":"Lidl Great Britain Ltd, Fishers Way, Crabtree Manorway North, DA17 6BS","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/10\/2025","rem_id":"1126","rem_ref":"REM11125","rem_description":"client is on site attempting to close the main entrance shutter and it doesn't work on electrics and manually trying to close the shutter doesn't work either - please can Rajneet 07718315345 ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10276","rem_repair_ref":"R55911","rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"169145612 ","rem_site":"Palewell Playing Fields and Allotment, Encore Gardens , Palewell Common Cafe, East Sheen, SW14 8RF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/10\/2025","rem_id":"1127","rem_ref":"REM11126","rem_description":"To attend site and remove the 2 larger curtains off site and bring them back to the yard ","rem_job":"J55959","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Overbury ","rem_bc_ref":"169377825 ","rem_site":"Kings College London , James Clerk Maxwell building, 57 Waterloo Road, London , SE1 8WA","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"20\/10\/2025","rem_id":"1128","rem_ref":"REM11127","rem_description":"Rob is unable to test fire alarm on site, need to return at our next available date to test this ","rem_job":null,"rem_service":"3898","rem_service_ref":"S54170","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"London Borough of Richmond","rem_bc_ref":"171708156 ","rem_site":"Windham Nursery School & Clinic , 20 Windham Road, Richmond, TW9 2HP","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"21\/10\/2025","rem_id":"1129","rem_ref":"REM11128","rem_description":"To install a blanking plate to the 971 panel\r\n\r\nIf you have rob or anyone in the area anytime soon can you get to pop in please, its only 3 screws will take 5mins to do\r\n\r\n__________________________\r\nPlease liaise with our service department to arrange a date you can attend - service@eagleautogate.co.uk","rem_job":"J52673","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"170017024 ","rem_site":"53 High Street, Aldershot, GU11 1BH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/10\/2025","rem_id":"1130","rem_ref":"REM11129","rem_description":"following from our repair visit, the shutter seems to exceed the limit of what it use to and now keeps hitting an alarm which is above the shutter \r\n\r\n___________\r\nneeds limits set to what it was before we repaired, engineer had reset the limits on R56519","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10498","rem_repair_ref":"R56519","rem_status":"Completed","rem_client":"Edmund de Waals Studio","rem_bc_ref":"169524580 ","rem_site":"Unit 3, 1-7 Ernest Avenue, London, SE27 0DQ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"23\/10\/2025","rem_id":"1131","rem_ref":"REM11130","rem_description":" \r\nWe have an issue with the door you repaired yesterday, it keeps ging up and down for no reason, can you please get one of your engineers to have a look, sound like a sensor issue?\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10532","rem_repair_ref":"R56612","rem_status":"Completed","rem_client":"Solopress","rem_bc_ref":"170016478 ","rem_site":"Solopress, 7, 9 & 10 Stock Road, Southend-on-Sea, SS2 5QF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"04\/11\/2025","rem_id":"1132","rem_ref":"REM11131","rem_description":"We had a service on our shutters this morning.  I have tried to raise the larger one this afternoon and it will not go up.  ","rem_job":null,"rem_service":"3988","rem_service_ref":"S54370","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St Marys Hall","rem_bc_ref":"171141526 ","rem_site":"St Marys Centre, Hill Road, Prittlewell, SS2 6JT","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"11\/11\/2025","rem_id":"1133","rem_ref":"REM11132","rem_description":"We recently had our main entrance doors repaired. The belt has started to bounce when opening \/ closing (see attached)\r\n\r\nCan I please ask for an engineer to attend.\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10601","rem_repair_ref":"R56760","rem_status":"Completed","rem_client":"Greenwich Leisure Limited ","rem_bc_ref":"1","rem_site":"Lee Valley Velopark, 51 Abercrombie Road, Queen Elizabeth Park , Stratford, London, E20 3AB","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"11\/11\/2025","rem_id":"1134","rem_ref":"REM11133","rem_description":"to re-fix the casing","rem_job":"J53154","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Borough Ltd","rem_bc_ref":"171706949 ","rem_site":"65 Progress Road, Leigh On Sea, SS9 5JT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"14\/11\/2025","rem_id":"1135","rem_ref":"REM11134","rem_description":"a fault (F 5.5) causing it to not close, we have had to manually shut this using the chain for the time being.","rem_job":"J55003","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Safestore Properties Ltd","rem_bc_ref":"1","rem_site":"511 Garretts Green Lane, Kitts Green, Sheldon Birmingham, Birmingham, B33 0SG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/11\/2025","rem_id":"1136","rem_ref":"REM11135","rem_description":"Marks on the facia \r\nattend, and clean up if poss","rem_job":"J56242","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Wings & Wheels Ltd","rem_bc_ref":"172156058 ","rem_site":"1520B London Road, Thames Drive , Southend-on-Sea, Leigh-on-Sea , SS9 2UR","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/11\/2025","rem_id":"1137","rem_ref":"REM11136","rem_description":"There is a gap at the bottom of the door when fully closed. Can this be altered to drop lower or a rubber\/brush strip installed to close the gap? \r\n\r\nAlso, there appears to be a built in defect to the shutter. It is badly scratched which makes me think it hasn\u2019t been aligned properly. It is catching on the guides and on something within the box at the top causing the door to damage itself in operation. \r\n","rem_job":"J53648","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Galliford Try","rem_bc_ref":"174202089 ","rem_site":"Orange Mist Yellow Storm, Milton Keynes, -","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"21\/11\/2025","rem_id":"1138","rem_ref":"REM11137","rem_description":"Engineers attended site and unbagged shutter, run shutter and it kept tripping the electrics, in the house too. \r\n\r\nclient believes it is the motor for the shutter tripping. \r\nto attend site and change motor.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10632","rem_repair_ref":"R56816","rem_status":"Completed","rem_client":"Carburettor Hospital","rem_bc_ref":"172715651 ","rem_site":"WITS-END, Ulverston Road, Ashingdon, Rochford , SS4 3JT","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"21\/11\/2025","rem_id":"1139","rem_ref":"REM11138","rem_description":"Safety edge not in operation, it is in dead man setting , for main service entrance shutter. \r\n Perry aware \r\n\r\nCullum fitted this shutter ","rem_job":null,"rem_service":"4853","rem_service_ref":"S56191","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Leonard Curtis","rem_bc_ref":"1","rem_site":"Fletton Quays , 215 Avonside House, Peterborough , PE2 8ST","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"24\/11\/2025","rem_id":"1140","rem_ref":"REM11139","rem_description":"we have a problem in the fact that it keeps sticking fast at various point when lifting or dropping.","rem_job":"J56118","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SBA Investments","rem_bc_ref":"172930682 ","rem_site":"Eclipse Scarves, 11 Featherby Way, Purdeys Ind Estate, Rochford , SS4 1LD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"24\/11\/2025","rem_id":"1141","rem_ref":"REM11140","rem_description":"To attend site and fit 1x sliding track section with hinge\r\nLinish the hook lock down to make operation easier ","rem_job":"J55719","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Ashford Wright - Property & Building Solutions ","rem_bc_ref":"172937403 ","rem_site":"Co-Op , Bramford , IP8 4DU","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"05\/12\/2025","rem_id":"1142","rem_ref":"REM11141","rem_description":"The 1nr key we have for the driver\u2019s entrance door is very difficult to remove from the lock, and comparing the lock to the plant room it is a lot stiffer.\r\n \r\nCan someone look at the door lock please before we get caught with a key stuck in the door?\r\n","rem_job":"J55629","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"174109382 ","rem_site":"Day Aggregates, Transport Avenue, Transport Ave, Brentford, TW8 9H","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/12\/2025","rem_id":"1143","rem_ref":"REM11142","rem_description":"Remove old shutter from site, need big van","rem_job":"J56908","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Wimbledon Brewery","rem_bc_ref":"174459243 ","rem_site":"8 College Fields , Prince Georges Road , Wimbledon , SW19 2PT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"10\/12\/2025","rem_id":"1144","rem_ref":"REM11143","rem_description":"unit 4 lock not lining up","rem_job":"J56035","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SNT Properties","rem_bc_ref":"174459398 ","rem_site":"Robert Leonard Industrial Estate, Southend on Sea, SS2 5QD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/12\/2025","rem_id":"1145","rem_ref":"REM11144","rem_description":"Fit 16m of handchain ","rem_job":"J55950","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Emerson Willis","rem_bc_ref":"174519618 ","rem_site":"32 Verney Road, London , SE16 3DH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"11\/12\/2025","rem_id":"1146","rem_ref":"REM11145","rem_description":"change the rubber on the bottom bar ","rem_job":"J56908","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Wimbledon Brewery","rem_bc_ref":"174603226 ","rem_site":"8 College Fields , Prince Georges Road , Wimbledon , SW19 2PT","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/12\/2025","rem_id":"1147","rem_ref":"REM11146","rem_description":"To attend site to \r\ngalv angle, to sit on top of or casing \r\n \r\nWe will CT1 this for a seal, although it won\u2019t be full proof. \r\n \r\nRe this we will put a small plate over it and rivet it and then the best we can do is put a bit of foam in the gap. \r\n","rem_job":"J55983","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Rochford Scrap","rem_bc_ref":"176414426 ","rem_site":"Dean Fewings , Pudsey Hall Farm , Pudsey Hall Lane, Canewdon, SS4 3RY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/12\/2025","rem_id":"1148","rem_ref":"REM11147","rem_description":"We urgently require an Engineer to visit site and attend to the roller shutter which has stopped working.\r\nElectricians have inspected and are unable to assist.\r\nThe school is taking possession of the new extension this Monday 15 December 2025 so prompt attention is needed.\r\n","rem_job":"J55777","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"P Woods Construction","rem_bc_ref":"174994213 ","rem_site":"Linton Heights JS, Wheatsheaf Way, Linton, CB21 4XB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/12\/2025","rem_id":"1150","rem_ref":"REM11149","rem_description":"shutter is catching at the top causing an issue and believe it needs the limits adjusted ","rem_job":"J55960","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Railscape","rem_bc_ref":"174901027 ","rem_site":"15 Totman Crescent, Rayleigh, SS6 7UY","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"19\/12\/2025","rem_id":"1154","rem_ref":"REM11153","rem_description":"Day Aggregates have raised some concerns over the amount of rainwater that is finding its way into the workshop over at Brentford U12 via the roller shutter - the roller shutter doesn't close the entire way, as such driving rain is pooling inside. \r\n\r\nCould this be to altered to shut fully or a seal be fitted to provide a weathertight close?\r\n\r\n1no therehold needs clear mastic under this to stop water coming in \r\n\r\nAnd a another to look at a handle\r\n","rem_job":"J55629","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UC Build Ltd","rem_bc_ref":"176043189 ","rem_site":"Day Aggregates, Transport Avenue, Transport Ave, Brentford, TW8 9H","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/12\/2025","rem_id":"1155","rem_ref":"REM11154","rem_description":"Fitters mate front cover damaged ","rem_job":"J56652","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"NC Construction Services Ltd","rem_bc_ref":"176552825 ","rem_site":"St Leonards Hospital, Nuttall Street, London, N1 5LZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"22\/12\/2025","rem_id":"1156","rem_ref":"REM11155","rem_description":"Error code F1.6 keeps showing on the control panel for Asset J53037-2 since we have installed the shutter \r\nEvery time we have attended site, there has been either no issues found or we have replaced the safety edge battery \r\n\r\nthis has occurred around 4x since installation - investigate if it is faulty","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10765","rem_repair_ref":"R57177","rem_status":"Completed","rem_client":"ThamesWey Housing Ltd","rem_bc_ref":"176042458 ","rem_site":"6 Devonshire Avenue, Sheerwater, GU21 5QN ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"07\/01\/2026","rem_id":"1157","rem_ref":"REM11156","rem_description":"shutter has stopped working following our visit ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10778","rem_repair_ref":"R57219","rem_status":"Completed","rem_client":"Frank Bannister","rem_bc_ref":"176308590 ","rem_site":"14 Hillside Road, Benfleet  , SS7 1JR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/01\/2026","rem_id":"1158","rem_ref":"REM11157","rem_description":"We had a new shutter installed at our site in Stevenage and we have an issue where the shutter will not roll down with the switch. We can manually crank it down and it will roll up with the switch but down.","rem_job":"J55272","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"PASS (Portable Appliance Safety Services) LTD","rem_bc_ref":"176412995 ","rem_site":"Caxton Way, Stevenage, SG1 2DF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"08\/01\/2026","rem_id":"1159","rem_ref":"REM11158","rem_description":"We have still got 1no. outstanding defect on D-0211-01. Can you please arrange for someone to attend site and rectify the alignment issues being experienced. When the over panel was installed the operatives suggested new hinges would be required to correct the issue.\r\n \r\n","rem_job":"J55972","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Walter Lilly ","rem_bc_ref":"176413829 ","rem_site":"Building B430, DERFA, Woodham Lane, Addlestone , Surrey , KT15 3NB","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"09\/01\/2026","rem_id":"1160","rem_ref":"REM11159","rem_description":"An operative pressed the button to raise the garage door (surface garage on left), halfway through raising it suddenly dropped nearly hitting the operative. It looks like it has come out of its runners and is now hanging and swinging in the wind.","rem_job":"J54463","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"UK Design Group","rem_bc_ref":"176512113 ","rem_site":"Oaklands Park , Wick Lane, Englefield Green , TW20 0XN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/01\/2026","rem_id":"1161","rem_ref":"REM11160","rem_description":"shutter not working ","rem_job":null,"rem_service":"3845","rem_service_ref":"S54054","rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"St Marys Primary School","rem_bc_ref":"176666066 ","rem_site":"Dollis Park, Finchley, London, N3 1BT","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"12\/01\/2026","rem_id":"1162","rem_ref":"REM11161","rem_description":"Attend site and fit 4x push buttons  on the outside, should have been done on the install \r\nThe push button on the outside is to close the shutter only ","rem_job":"J55873","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"Advanced Automated Access","rem_bc_ref":"176665580 ","rem_site":"Storex Self Storage , Brentford, -","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/01\/2026","rem_id":"1165","rem_ref":"REM11164","rem_description":"attend site and adjust limits\r\nclient has said \r\nWe will require the door to open to its maximum by the end of next week to allow internal moving of equipment ","rem_job":"J56182","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Completed","rem_client":"SG Technologies","rem_bc_ref":"177060882 ","rem_site":"85 Ferry Lane, Rainham, RM13 9YH","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"}]}