{"data":[{"rem_date":"15\/07\/2025","rem_id":"1087","rem_ref":"REM11086","rem_description":"To attend site, brackets out of line. \r\nCall Damian Lawson from site if needed  01204 383839","rem_job":"J53776","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"St George Plc","rem_bc_ref":"161029115 ","rem_site":"London Dock , 9 Pennington Street, London , E1W 2BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"15\/08\/2025","rem_id":"1100","rem_ref":"REM11099","rem_description":"all asset stickers are messed up and don't align with what we have on our system. \r\n\r\nengineer needs to attend and correct asset stickers - Asset sticker put on J44320-1 should be Asset 8585-10974, and Asset 8585-10974 should be asset J44320-1\r\n\r\n*Assets are across 4 different buildings but allocated to 1 site, the 4 sites have been made, need someone to go to site and map out the 4 buildings and list what assets are in each building*","rem_job":null,"rem_service":"3710","rem_service_ref":"S53691","rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"London Borough of Richmond","rem_bc_ref":"163931994 ","rem_site":"Frogmore Complex (Technical Services), Frogmore Complex, Battersea, London, SW18 1EY","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"08\/09\/2025","rem_id":"1104","rem_ref":"REM11103","rem_description":"The roller shutter at Silk Streams Car Park Exit has failed, currently showing F1.4 which is emergency stop activation.\r\nThe part causing the issue is within the canopy possibly the inertia brake, this is a white wire that goes into the canopy,","rem_job":"J52652","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"Eagle Automation Systems Ltd","rem_bc_ref":"165485530 ","rem_site":"Unit 4 Hyde Estate Road, The Hyde, Hendon, London , NW9 6JX","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"23\/09\/2025","rem_id":"1111","rem_ref":"REM11110","rem_description":"Attended site, disassembled control panel, removed batteries and installed new, changed battery charger.\r\nNote batteries sent not the correct Amp hour should have been 7.0Ah but are 3.4Ah they will work but give half the activations till flat.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10408","rem_repair_ref":"R56231","rem_status":"Open","rem_client":"M&G Fire Protection (Essex) Ltd ","rem_bc_ref":"1","rem_site":"46 Cannon Street , London , EC4N 6JJ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/12\/2025","rem_id":"1149","rem_ref":"REM11148","rem_description":"I attended J53011 and found the RHI side track out of level and too much play in tracks.\r\nLHI tracks are okay.\r\n\r\nAlso the buffer springs are not fitted correctly and do not touch door so needs a remedial visit with scissor\r\n","rem_job":"J53011","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Scheduled","rem_client":"Barron Farms","rem_bc_ref":"176524766 ","rem_site":"Pattocks Farm, Chappel, Colchester, CO6 2EG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/12\/2025","rem_id":"1151","rem_ref":"REM11150","rem_description":"The roller shutter to the car park exit is not fully opening \u2013 it is stopping short by approximately 300mm.\r\nIt also doesn\u2019t lower unless the \u2018down\u2019 button is pressed \u2013 it should be on auto close after a certain time lapse? \r\n\r\nAlso, the Client requires an additional 25no. key fobs \u2013 can you please submit your quote to supply these. What is the lead-in period? \r\n","rem_job":"J55899","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Scheduled","rem_client":"Gardiner & Theobald","rem_bc_ref":"1","rem_site":"Merchants Square, Bath Street , St Helier, Jersey, JE2 4BF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/12\/2025","rem_id":"1152","rem_ref":"REM11151","rem_description":"Batteries on asset 8842-11529 weren't changed for new whilst on site carrying out service, the batteries that were on site have now died and there is constant beeping coming from the panel caused by the batteries not being changed for new. \r\n\r\n\r\nclient has an access hatch for service\/repair purposes, so unsure why this wasn't done. ","rem_job":null,"rem_service":"3670","rem_service_ref":"S53556","rem_repair":null,"rem_repair_ref":null,"rem_status":"Scheduled","rem_client":"The Bank of East Asia ","rem_bc_ref":"177583803 ","rem_site":"75 Shaftsbury Avenue , Soho, London , W1D 5BB","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"18\/12\/2025","rem_id":"1153","rem_ref":"REM11152","rem_description":"client has said \r\nI am far from impressed with the repair work conducted last week. There is still very evident signs of damage visible which haven been repaired properly. Also, the spray\/patch work which has been done is very evident. It looks as though it has been done with a spray can and is a different colour to the door. \r\nPaint also flaking - please rectify \r\nground lock on yellow storm needs rectifying \r\nrubber bungs need fitting","rem_job":"J53648","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"Galliford Try","rem_bc_ref":"176319660 ","rem_site":"Orange Mist Yellow Storm, Milton Keynes, -","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"12\/01\/2026","rem_id":"1163","rem_ref":"REM11162","rem_description":"We still have a couple of issues with the door 6 I reported in December post repairs. The door operates sporadically, sometimes not working or it has a bad delay, the warning buzzer does not sound, the top covers all need refitting as they were left on the floor, please see attached, and also noted is our heating system is not seeing the door as shut, therefore not allowing the heating to work in that zone, which it was seeing before the repair\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10584","rem_repair_ref":"R56694","rem_status":"Open","rem_client":"First Group Ltd","rem_bc_ref":"1","rem_site":"Leicester Depot, Abbey Lane, Leicester, LE4 0DA","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"15\/01\/2026","rem_id":"1164","rem_ref":"REM11163","rem_description":"To attend site and spray the angles ","rem_job":"J56652","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Scheduled","rem_client":"NC Construction Services Ltd","rem_bc_ref":"1","rem_site":"St Leonards Hospital, Nuttall Street, London, N1 5LZ","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/01\/2026","rem_id":"1166","rem_ref":"REM11165","rem_description":"Shutter has stopped working again today \r\n\r\nEngineer attended on 13\/01 and found no issues with the shutter, but it has stopped ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10817","rem_repair_ref":"R57267","rem_status":"Scheduled","rem_client":"London Borough of Richmond","rem_bc_ref":"177232319 ","rem_site":"Palewell Playing Fields and Allotment, Encore Gardens , Palewell Common Cafe, East Sheen, SW14 8RF","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"19\/01\/2026","rem_id":"1167","rem_ref":"REM11166","rem_description":"I have just been informed that where the roller door at Unit 15 has been repaired, it is not closing properly and is not level at the bottom so rainwater is coming in. Please could someone look into this.","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10742","rem_repair_ref":"R57103","rem_status":"Open","rem_client":"ACS Aviation Industries Ltd","rem_bc_ref":"1","rem_site":"Swimbourne Drive, Braintree, CM7 2YP","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"20\/01\/2026","rem_id":"1168","rem_ref":"REM11167","rem_description":"Please see the image below of the cabling where the client has asked whether it could be hardwired or tidied up as they believe that this much access is just waiting to be snagged on something\r\n\r\nIf you could send someone to Towcester to have a look at this and adjust the doors that have gaps beneath before the 26th as this is our PD date where all snags must be complete that would be amazing. ","rem_job":"J55902","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"Morgan Lovell ","rem_bc_ref":"1","rem_site":"Advanced Technology Centre, Burcote Rd, Towcester, NN12 6TF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"}]}