{"data":[{"rem_date":"15\/07\/2025","rem_id":"1087","rem_ref":"REM11086","rem_description":"To attend site, brackets out of line. \r\nCall Damian Lawson from site if needed  01204 383839","rem_job":"J53776","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"St George Plc","rem_bc_ref":"161029115 ","rem_site":"London Dock , 9 Pennington Street, London , E1W 2BD","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"30\/01\/2026","rem_id":"1175","rem_ref":"REM11174","rem_description":"To the new retainer - this has been done \r\n\r\nEngineer is collecting guides from CGT on 12\/02 \r\nWhen we return to fit - please note CGT has said \r\n\r\nYour engineer did comment that the walls they are trying to fix to are bad and I would suggest this is the cause as I have seen this before on another site. The situation there was some concrete protruding slightly near the base which was bending the bottom of the guide out \u2013 despite it still being aligned with the opposite guide, the fact it bent out appeared to be causing the light curtain to fault \u2013 similar to what you are reporting here \u2013 it was quite intermittent. Once we removed the guide and cut off the protruding concrete, the guide was straight and the light curtain worked fine. I would check that none of the guide fixings are bending the guide in any way. \r\n\r\nI notice that they had applied grease into the guides. I appreciate this was probably an effect to get them working but please avoid doing this in future. It will tend to gather dirt which will get onto the light curtains and stop them working properly causing ongoing issues onsite. We have removed what we can. \r\n","rem_job":"J54463","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"UK Design Group","rem_bc_ref":"179773085 ","rem_site":"Oaklands Park , Wick Lane, Englefield Green , TW20 0XN","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"17\/02\/2026","rem_id":"1187","rem_ref":"REM11186","rem_description":"attend site and fit a ground lock to orange shutter ","rem_job":"J53648","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"Galliford Try","rem_bc_ref":"181596679 ","rem_site":"Orange Mist Yellow Storm, Milton Keynes, -","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"16\/03\/2026","rem_id":"1204","rem_ref":"REM11203","rem_description":"You engineers were not able to rectify the issue of the shutters rubbing against the rails this was my initial request that need repairing and nothing has been done.\r\n\r\n","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10912","rem_repair_ref":"R57466","rem_status":"Open","rem_client":"Battistel ","rem_bc_ref":"1","rem_site":"1 The Windsor Centre, Windsor Grove, London , SE27 9NT ","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"19\/03\/2026","rem_id":"1209","rem_ref":"REM11208","rem_description":"To attend site and fit the top of the side panel\r\n1x scissor required ","rem_job":"J56560","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"Vistry Group","rem_bc_ref":"183099166 ","rem_site":"Block C Carpark, Waltham Forest Town Hall, Walthamstow, E17 4JF","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"},{"rem_date":"26\/03\/2026","rem_id":"1214","rem_ref":"REM11213","rem_description":"all pre existing fobs have stopped working since we have attended \r\n\r\n(need to gather all fobs that have stopped working so they can be tested whilst on site)","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"11054","rem_repair_ref":"R57771","rem_status":"Open","rem_client":"YY Management ","rem_bc_ref":"1","rem_site":"Trident Point, Pinner Road, Harrow, HA1 4FR","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"08\/04\/2026","rem_id":"1219","rem_ref":"REM11218","rem_description":"LHS cable on sectional has snapped - photos in file \r\n\r\nhad only fitted this a few weeks ago \r\n\r\nengineer attended site and said \r\nAssesd issue with door. Found 3mm pull down cable off drum. Condition of cable looks fine and door can function safely but recommend new cable sent when rectification works proceed\r\nSecure door off the floor and Refit pull down cable to LH outside door. Replacing cable if necessary. Check pull down cable to RH outside door and rectify if required to avoid reoccurrence of same issue.  ","rem_job":null,"rem_service":null,"rem_service_ref":null,"rem_repair":"10985","rem_repair_ref":"R57594","rem_status":"Scheduled","rem_client":"Steer Automotive Group Ltd","rem_bc_ref":"185397794 ","rem_site":"Steer Thurrock, Unit 1 Gateway 25, Weston Avenue, West Thurrock, RM20 3ZD","rem_mileage":"0","rem_category":"Repair","rem_time":"00:00"},{"rem_date":"10\/04\/2026","rem_id":"1222","rem_ref":"REM11221","rem_description":"Hi Chris\r\n\r\nSorry for the delay in coming back to you.\r\nThe original keypad is discontinued, and we changed it with the new version as per the manufacturer. They advised there was nothing more that can be done without having to put the code in.\r\n\r\nWe will change the keypad FOC, but on the next service visit.\r\n\r\nLucy please can you make a log of this please\r\n\r\nRegards Sam\r\n___________________\r\n\r\nasset 13145-12519 is the one needing a new keypad","rem_job":null,"rem_service":"4440","rem_service_ref":"S55380","rem_repair":null,"rem_repair_ref":null,"rem_status":"Scheduled","rem_client":"Places Leisure","rem_bc_ref":"185343133 ","rem_site":"Latchmere Leisure Centre, Burns Road , Battersea , SW11 5AD","rem_mileage":"0","rem_category":"Service","rem_time":"00:00"},{"rem_date":"15\/04\/2026","rem_id":"1224","rem_ref":"REM11223","rem_description":"attend site and change the bungs so the colour matches\r\ntouch up the shutter where required \r\nfit a rubber on to the bottom ","rem_job":"J57735","rem_service":null,"rem_service_ref":null,"rem_repair":null,"rem_repair_ref":null,"rem_status":"Open","rem_client":"Lee Scarisbrick","rem_bc_ref":"1","rem_site":"226 Thorpe Esplanade, Southend on Sea , SS13BG","rem_mileage":"0","rem_category":"Supply\/Install","rem_time":"00:00"}]}