{"data":[{"q_date":"24\/04\/2017","q_ref":"S40567","q_client":"John Broadbent","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"121","job_id":null,"avg":4.6},{"q_date":"30\/08\/2017","q_ref":"S41014","q_client":"JM Scully Ltd.","q1":"1","q2":"1","q3":"4","q4":"4","q5":"4","comments":"Took many weeks after due date for our shutter to be serviced due to lack of sub-contractors in the area","repair_id":null,"service_id":"173","job_id":null,"avg":2.8},{"q_date":"18\/07\/2017","q_ref":"S41082","q_client":"Essex Engineering Solutions Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"183","job_id":null,"avg":4},{"q_date":"19\/09\/2017","q_ref":"S41119","q_client":"Royal Garden Hotel ","q1":"4","q2":"4","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"188","job_id":null,"avg":4.4},{"q_date":"24\/03\/2022","q_ref":"S46548","q_client":"Dick Martin","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"For a Domestic premises with three roller shutters, I have to say that the price of \u00a3300.00 was in excess of what I could afford in the future.\r\nI know a call out charge has to be made, but very little technical work had to be done. Maybe it's my fault for not explaining the job to start with, and get a more affordable price.\r\nI hope I can get a realistic price in the future.","repair_id":null,"service_id":"970","job_id":null,"avg":4},{"q_date":"06\/04\/2021","q_ref":"S47048","q_client":"Saffron Walden County High School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1087","job_id":null,"avg":5},{"q_date":"15\/04\/2021","q_ref":"S47152","q_client":"DCS Parts and Services","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1103","job_id":null,"avg":5},{"q_date":"15\/04\/2021","q_ref":"S47172","q_client":"Electrical Safety First","q1":"5","q2":"5","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1107","job_id":null,"avg":4.4},{"q_date":"14\/05\/2021","q_ref":"S47267","q_client":"HomeTec","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1120","job_id":null,"avg":5},{"q_date":"29\/03\/2022","q_ref":"S47286","q_client":"London Borough of Richmond","q1":"5","q2":"5","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1133","job_id":null,"avg":4.8},{"q_date":"30\/03\/2022","q_ref":"S47745","q_client":"Masterframe Windows Limited","q1":"3","q2":"3","q3":"5","q4":"1","q5":"3","comments":"We did have to wait at Christmas for delays due to ordering of wrong bungees and I am trying to sort our our contract as we have already paid for 2 doors and we are getting charged for 4 - However all emails are being responded to very quickly which is good","repair_id":null,"service_id":"1243","job_id":null,"avg":3},{"q_date":"20\/10\/2021","q_ref":"S47955","q_client":"Aecom","q1":"3","q2":"3","q3":"4","q4":"4","q5":"2","comments":"The product has been fine. \r\n\r\nWe did however pay almost a \u00a31,000 in advance for a two year extended warranty \/ servicing. \r\n\r\nGuardian engineers have attended twice to carry out the planned maintenance. On both occasions Guardian have invoiced us for the works despite having paid in advance.\r\n\r\nOn the second visit the Engineer didn't arrive at the arranged time. We requested that he contact our Project Director or Site Manager on arrival. This didn't happen and we found him working on the shutter when we left site.\r\n\r\nMaintenance reports have not been provided. \r\n\r\nAdministration is very poor.\r\n\r\n","repair_id":null,"service_id":"1283","job_id":null,"avg":3.2},{"q_date":"20\/10\/2021","q_ref":"S47982","q_client":"Farnborough Road Management Co","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1288","job_id":null,"avg":4},{"q_date":"12\/04\/2022","q_ref":"S48557","q_client":"SE Controls","q1":"4","q2":"4","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1496","job_id":null,"avg":4.2},{"q_date":"29\/03\/2022","q_ref":"S48561","q_client":"Leathams Ltd","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1499","job_id":null,"avg":4.6},{"q_date":"19\/04\/2023","q_ref":"S48681","q_client":"St Marys Primary School","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1536","job_id":null,"avg":4},{"q_date":"21\/06\/2022","q_ref":"S48749","q_client":"White and Co Solicitors ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1577","job_id":null,"avg":5},{"q_date":"05\/07\/2022","q_ref":"S48755","q_client":"Stone Rowe Brewer ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1583","job_id":null,"avg":5},{"q_date":"09\/03\/2023","q_ref":"S48863","q_client":"Rose Hill Kennels","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1685","job_id":null,"avg":5},{"q_date":"03\/05\/2022","q_ref":"S48887","q_client":"Union Hand Roasted Coffee","q1":"5","q2":"5","q3":"4","q4":"5","q5":"4","comments":"Took two attemps to fit the shutter but once it was done we were happy. The old shutter slats are still here waiting collection from you.","repair_id":null,"service_id":"1709","job_id":null,"avg":4.6},{"q_date":"14\/04\/2022","q_ref":"S48896","q_client":"HomeTec","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1718","job_id":null,"avg":5},{"q_date":"23\/08\/2022","q_ref":"S48952","q_client":"The Hon C A Pearson","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1774","job_id":null,"avg":5},{"q_date":"08\/11\/2022","q_ref":"S48956","q_client":"West Park C of E Primary School ","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"The doors were serviced during half term in October 22. Please can you record for future servicing that we have five roller shutters. Thank you   ","repair_id":null,"service_id":"1778","job_id":null,"avg":4.6},{"q_date":"14\/10\/2022","q_ref":"S49004","q_client":"The Hill Group ","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1826","job_id":null,"avg":4},{"q_date":"08\/11\/2022","q_ref":"S49010","q_client":"Welbeck Asset Management ","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1832","job_id":null,"avg":4},{"q_date":"08\/11\/2022","q_ref":"S49041","q_client":"Aycliffe Community Primary and Federated Schools","q1":"4","q2":"4","q3":"4","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1863","job_id":null,"avg":3.6},{"q_date":"08\/11\/2022","q_ref":"S49046","q_client":"VisusChem","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1868","job_id":null,"avg":5},{"q_date":"28\/03\/2023","q_ref":"S49230","q_client":"London Borough of Richmond","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"1984","job_id":null,"avg":5},{"q_date":"08\/06\/2022","q_ref":"S49262","q_client":"Home From Home Property Management Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2004","job_id":null,"avg":5},{"q_date":"28\/03\/2023","q_ref":"S49380","q_client":"Tony Sofianos","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2046","job_id":null,"avg":5},{"q_date":"09\/11\/2022","q_ref":"S49563","q_client":"Home From Home Property Management Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2136","job_id":null,"avg":4.2},{"q_date":"10\/03\/2023","q_ref":"S49605","q_client":"Rochford District Council","q1":"4","q2":"4","q3":"3","q4":"3","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2148","job_id":null,"avg":3.6},{"q_date":"19\/07\/2022","q_ref":"S49716","q_client":"Tonbridge School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2198","job_id":null,"avg":5},{"q_date":"27\/06\/2023","q_ref":"S49794","q_client":"Welling Gospel Chapel","q1":"2","q2":"2","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2235","job_id":null,"avg":3.4},{"q_date":"19\/06\/2024","q_ref":"S49978","q_client":"Newlon Housing Trust","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"I have been using guardian for a few year now and they have been pretty good, the staff I deal with are very courteous always will to assist.","repair_id":null,"service_id":"2335","job_id":null,"avg":4},{"q_date":"23\/09\/2022","q_ref":"S50042","q_client":"The Oxford House in Bethnal Green","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2361","job_id":null,"avg":4.6},{"q_date":"08\/11\/2022","q_ref":"S50201","q_client":"Westcliff Primary Academy","q1":"4","q2":"4","q3":"3","q4":"4","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2406","job_id":null,"avg":3.6},{"q_date":"16\/10\/2023","q_ref":"S50219","q_client":"Stevenage Circuits","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2411","job_id":null,"avg":5},{"q_date":"16\/10\/2023","q_ref":"S50258","q_client":"The Cedars Primary School","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2426","job_id":null,"avg":4},{"q_date":"08\/11\/2022","q_ref":"S50336","q_client":"JM Scully Ltd.","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2452","job_id":null,"avg":5},{"q_date":"03\/01\/2024","q_ref":"S50377","q_client":"West Park C of E Primary School ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"The two service engineers did a first class job. Many thanks","repair_id":null,"service_id":"2479","job_id":null,"avg":5},{"q_date":"16\/11\/2022","q_ref":"S50394","q_client":"Friends of Ellington Park Cafe Ltd  t\/a Ellington Park Community Cafe","q1":"5","q2":"5","q3":"5","q4":"5","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2490","job_id":null,"avg":4.4},{"q_date":"13\/12\/2022","q_ref":"S50576","q_client":"Wexham Court Primary School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2547","job_id":null,"avg":5},{"q_date":"14\/12\/2022","q_ref":"S50578","q_client":"Evi Group","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2548","job_id":null,"avg":5},{"q_date":"09\/01\/2024","q_ref":"S50680","q_client":"Chaffinch Brook School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2573","job_id":null,"avg":5},{"q_date":"20\/02\/2024","q_ref":"S50767","q_client":"Kier Facilities Services Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2600","job_id":null,"avg":4},{"q_date":"20\/02\/2024","q_ref":"S50814","q_client":"Kier Facilities Services Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2612","job_id":null,"avg":4},{"q_date":"10\/03\/2023","q_ref":"S50887","q_client":"Myonex","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Very courteous and helpful engineers. Were very knowledgeable and even sorted a minor issue we had at the new site we are currently fitting out.","repair_id":null,"service_id":"2628","job_id":null,"avg":5},{"q_date":"10\/03\/2023","q_ref":"S50888","q_client":"Myonex","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Great work and communication from the shutter team.","repair_id":null,"service_id":"2629","job_id":null,"avg":5},{"q_date":"14\/03\/2023","q_ref":"S50889","q_client":"Epping Forest District Council ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2630","job_id":null,"avg":5},{"q_date":"10\/03\/2023","q_ref":"S50985","q_client":"London Borough of Richmond","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2663","job_id":null,"avg":5},{"q_date":"13\/03\/2023","q_ref":"S51031","q_client":"Thornden Wood Primary School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2682","job_id":null,"avg":5},{"q_date":"22\/06\/2023","q_ref":"S51065","q_client":"Ringley ","q1":"5","q2":"5","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2686","job_id":null,"avg":4.6},{"q_date":"19\/04\/2023","q_ref":"S51147","q_client":"Helena Romanes School ","q1":"4","q2":"4","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2719","job_id":null,"avg":4.4},{"q_date":"19\/04\/2023","q_ref":"S51180","q_client":"Crossfold Electrical Wholesalers ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2740","job_id":null,"avg":5},{"q_date":"15\/03\/2024","q_ref":"S51228","q_client":"London Borough of Richmond","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2747","job_id":null,"avg":5},{"q_date":"12\/11\/2024","q_ref":"S51331","q_client":"McCarthy and Stone Management Services LTD","q1":"4","q2":"4","q3":"5","q4":"2","q5":"3","comments":"Our roller shutter was serviced the key pad on the outside  worked for no more than 2 days and is having intermittent faults.","repair_id":null,"service_id":"2799","job_id":null,"avg":3.6},{"q_date":"23\/07\/2024","q_ref":"S51405","q_client":"Newlon Housing Trust","q1":"4","q2":"4","q3":"4","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2831","job_id":null,"avg":4.2},{"q_date":"26\/06\/2024","q_ref":"S51483","q_client":"The London Cabaret Club","q1":"4","q2":"4","q3":"4","q4":"3","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2857","job_id":null,"avg":3.8},{"q_date":"12\/12\/2023","q_ref":"S51529","q_client":"High Road Family Doctors ","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"2880","job_id":null,"avg":4},{"q_date":"28\/01\/2025","q_ref":"S51554","q_client":"Mrs Keil","q1":"1","q2":"1","q3":"5","q4":"5","q5":"5","comments":"Four cancellations!!!","repair_id":null,"service_id":"2890","job_id":null,"avg":3.4},{"q_date":"05\/10\/2023","q_ref":"S51884","q_client":"Elrahma Charity Trust","q1":"4","q2":"4","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3032","job_id":null,"avg":4.2},{"q_date":"16\/01\/2024","q_ref":"S51947","q_client":"UNIFLAIR ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3053","job_id":null,"avg":5},{"q_date":"07\/09\/2023","q_ref":"S51995","q_client":"Battersea Place Retirement Village Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3076","job_id":null,"avg":5},{"q_date":"23\/01\/2024","q_ref":"S52052","q_client":"Zone Property Management","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Responses are always quick, very efficient and helpful staff. ","repair_id":null,"service_id":"3101","job_id":null,"avg":5},{"q_date":"07\/11\/2023","q_ref":"S52131","q_client":"Martin Hart Wholesale","q1":"1","q2":"1","q3":"1","q4":"1","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3137","job_id":null,"avg":1},{"q_date":"10\/12\/2024","q_ref":"S52615","q_client":"YY Management ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3314","job_id":null,"avg":5},{"q_date":"30\/01\/2024","q_ref":"S52735","q_client":"NOVAR ED&S ","q1":"5","q2":"5","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3350","job_id":null,"avg":4.8},{"q_date":"17\/04\/2024","q_ref":"S52792","q_client":"Garden Museum","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3367","job_id":null,"avg":5},{"q_date":"06\/02\/2024","q_ref":"S52837","q_client":"Dedman Property Management","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3387","job_id":null,"avg":4.6},{"q_date":"27\/02\/2024","q_ref":"S52842","q_client":"St Edmunds School","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3389","job_id":null,"avg":4},{"q_date":"10\/10\/2024","q_ref":"S52870","q_client":"Emmanuel Centre Edgware","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3400","job_id":null,"avg":5},{"q_date":"22\/08\/2024","q_ref":"S52874","q_client":"NOVAR ED&S ","q1":"4","q2":"4","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3404","job_id":null,"avg":4.4},{"q_date":"05\/05\/2025","q_ref":"S53743","q_client":"Ambershire Ltd","q1":"5","q2":"5","q3":"3","q4":"3","q5":"2","comments":"Engineer turned up without a ladder on his own, how was he thinking he was going to photograph the top of the doors which he said he was going to do, I lent him a ladder and now I can\u2019t find it, he didn\u2019t even bother to put it back, pretty hacked off","repair_id":null,"service_id":"3740","job_id":null,"avg":3.6},{"q_date":"18\/12\/2024","q_ref":"S53962","q_client":"High Trees Community Development Trust","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3807","job_id":null,"avg":5},{"q_date":"30\/04\/2025","q_ref":"S54176","q_client":"St Mary's Catholic Primary School ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3904","job_id":null,"avg":5},{"q_date":"13\/11\/2024","q_ref":"S54208","q_client":"Hayley Group LTD Southern ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"The entire process went well.\r\nSpecial mention to the fitters that came to site.\r\nThey were brilliant, extremely professional, helpful, tidy & completed all tasks to a great standard. ","repair_id":null,"service_id":"3921","job_id":null,"avg":5},{"q_date":"28\/02\/2025","q_ref":"S54228","q_client":"West Park C of E Primary School ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3928","job_id":null,"avg":5},{"q_date":"18\/12\/2024","q_ref":"S54296","q_client":"High Trees Community Development Trust","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"3969","job_id":null,"avg":5},{"q_date":"12\/04\/2025","q_ref":"S55178","q_client":"Mike O'Dwyer","q1":"5","q2":"5","q3":"5","q4":"1","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"4361","job_id":null,"avg":3.4},{"q_date":"29\/04\/2025","q_ref":"S55205","q_client":"Horizon Primary Academy","q1":"4","q2":"4","q3":"4","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":"4370","job_id":null,"avg":3.6},{"q_date":"19\/08\/2025","q_ref":"S55325","q_client":"ATJ Plant Ltd ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Rob was a very friendly and helpful engineer and Lucy who I dealt with in the office was also pleasant too.\r\n\r\nThank you ","repair_id":null,"service_id":"4426","job_id":null,"avg":5},{"q_date":"25\/07\/2025","q_ref":"S55870","q_client":"Plowden & Smith","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Robert your engineer was polite, helpful and skilled.  He kept me informed throughout his visit and explained some challenging issues he was experiencing.","repair_id":null,"service_id":"4712","job_id":null,"avg":5},{"q_date":"08\/08\/2025","q_ref":"S56103","q_client":"Wings & Wheels Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Your fitters were so polite and friendly, they also discussed the job through with us and provided us with good advice ","repair_id":null,"service_id":"4817","job_id":null,"avg":5},{"q_date":"27\/05\/2025","q_ref":"J55102","q_client":"Basingstoke Golf Club","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Installation equipment of a very high safety standard and used in the correct manner. ","repair_id":null,"service_id":null,"job_id":"J55102","avg":5},{"q_date":"31\/10\/2023","q_ref":"J52059","q_client":"Thameside Shellfish","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J52059","avg":5},{"q_date":"05\/04\/2024","q_ref":"J52224","q_client":"Falconbrook Primary School ","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J52224","avg":4.6},{"q_date":"06\/03\/2024","q_ref":"J52859","q_client":"Spencer ","q1":"3","q2":"3","q3":"3","q4":"1","q5":"1","comments":"Garage door still isn\u2019t finished there are gaps all around where the door was installed. None of the brochures sent to me look like the door I currently have with this finish.. So disappointed with the service I\u2019ve received ","repair_id":null,"service_id":null,"job_id":"J52859","avg":2.2},{"q_date":"19\/04\/2024","q_ref":"J52911","q_client":"Rowley Spray Booths Midlands Ltd.","q1":"5","q2":"5","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J52911","avg":4.4},{"q_date":"17\/04\/2024","q_ref":"J52977","q_client":"Sirco Controls Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J52977","avg":5},{"q_date":"05\/08\/2024","q_ref":"J53496","q_client":"Days Of Hedingham Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53496","avg":4},{"q_date":"30\/12\/2024","q_ref":"J54009","q_client":"Days Of Hedingham Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J54009","avg":4},{"q_date":"18\/07\/2025","q_ref":"J54995","q_client":"CMB Tech ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"4","comments":"There was some confusion on the amount of time that was required to complete both doors with return visits required and a further visit planed for next week, however the site was left securer and tidy on all visits. \r\none of the installations took 15hrs which is not to much of an issue but it would have been nice to know in advance that this could be the case especially on a Friday","repair_id":null,"service_id":null,"job_id":"J54995","avg":4.8},{"q_date":"19\/11\/2024","q_ref":"J54023","q_client":"Forta Productions","q1":"4","q2":"4","q3":"4","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J54023","avg":4.4},{"q_date":"24\/07\/2024","q_ref":"J53538","q_client":"Paul Hodges","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"First class fitter in Daniel. Very courteous and well mannered.\r\nClean and efficient, a good member to your work force .","repair_id":null,"service_id":null,"job_id":"J53538","avg":5},{"q_date":"24\/10\/2024","q_ref":"J53771","q_client":"Chelmsford City Motorcycles ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53771","avg":5},{"q_date":"16\/05\/2025","q_ref":"J55294","q_client":"M&G Fire Protection (Essex) Ltd ","q1":"5","q2":"5","q3":"2","q4":"5","q5":"5","comments":"Great job done today and very professional.","repair_id":null,"service_id":null,"job_id":"J55294","avg":4.4},{"q_date":"27\/03\/2025","q_ref":"J54529","q_client":"Bransgore Parish Council ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J54529","avg":5},{"q_date":"10\/11\/2025","q_ref":"J56242","q_client":"Wings & Wheels Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"The whole process from start to finish was great and having replaced our previous guardian door which worked for over 30 years we knew we\u2019d be getting another quality job, thank you all very much.","repair_id":null,"service_id":null,"job_id":"J56242","avg":5},{"q_date":"22\/06\/2017","q_ref":"J38071","q_client":"Prater Ltd","q1":"5","q2":"5","q3":"4","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J38071","avg":4.8},{"q_date":"03\/11\/2021","q_ref":"J46869","q_client":"Rooff Ltd","q1":"2","q2":"2","q3":"5","q4":"4","q5":"3","comments":"Quote took a look a long time to come in (sent 1.12.20 returned 20.1.21), but once returned were much more prompt.","repair_id":null,"service_id":null,"job_id":"J46869","avg":3.2},{"q_date":"07\/08\/2018","q_ref":"J41875","q_client":"Thomas Sinden","q1":"5","q2":"5","q3":"4","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J41875","avg":4.6},{"q_date":"09\/03\/2023","q_ref":"J50878","q_client":"NOVAR ED&S ","q1":"3","q2":"3","q3":"5","q4":"3","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50878","avg":3.6},{"q_date":"22\/06\/2017","q_ref":"J38884","q_client":"Safestore Properties Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Working with Guardian was a great experience, from Procurement to finished product on site, on three projects last year for our client Safestore. We have since gone back to them with further tender enquiries for projects this year. ","repair_id":null,"service_id":null,"job_id":"J38884","avg":5},{"q_date":"30\/11\/2022","q_ref":"J50396","q_client":"David Silver Spares","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50396","avg":5},{"q_date":"22\/05\/2018","q_ref":"J42223","q_client":"Dawson Group","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J42223","avg":5},{"q_date":"05\/09\/2018","q_ref":"J42173","q_client":"Avanta UK","q1":"4","q2":"4","q3":"4","q4":"4","q5":"3","comments":"Dates were pushed pack twice on a time critical project which caused issue with our client.\r\nSigning off the drawing etc can at times feel over complicated ","repair_id":null,"service_id":null,"job_id":"J42173","avg":3.8},{"q_date":"12\/04\/2022","q_ref":"J48535","q_client":"Surgical Holdings","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J48535","avg":5},{"q_date":"01\/10\/2024","q_ref":"J53845","q_client":"Kite Glass Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53845","avg":5},{"q_date":"09\/05\/2017","q_ref":"J40478","q_client":"Lee Warren Fabrication and Design Ltd","q1":"3","q2":"3","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40478","avg":3.6},{"q_date":"09\/05\/2022","q_ref":"J49139","q_client":"Chris Browne Builders","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J49139","avg":5},{"q_date":"13\/09\/2023","q_ref":"J51792","q_client":"Leaworks Limited c\/o Mayfield Property ","q1":"4","q2":"4","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J51792","avg":4.2},{"q_date":"05\/10\/2023","q_ref":"J51997","q_client":"Leaworks Limited c\/o Mayfield Property ","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J51997","avg":4.6},{"q_date":"25\/11\/2025","q_ref":"J56517","q_client":"Leaworks Limited c\/o Mayfield Property ","q1":"5","q2":"5","q3":"5","q4":"3","q5":"5","comments":"only problem i found was the finished detail i.e not secured all round by infill panel as big gap between top of shutter to and wall and side shutter to the wall","repair_id":null,"service_id":null,"job_id":"J56517","avg":4.6},{"q_date":"10\/06\/2017","q_ref":"J40516","q_client":"Fileturn Ltd","q1":"4","q2":"4","q3":"3","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40516","avg":3.4},{"q_date":"25\/09\/2017","q_ref":"J40957","q_client":"Momart","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40957","avg":5},{"q_date":"01\/11\/2021","q_ref":"J47440","q_client":"Abbey Builders (London) Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J47440","avg":4},{"q_date":"24\/02\/2022","q_ref":"J48289","q_client":"Martin Hart Wholesale","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J48289","avg":5},{"q_date":"10\/01\/2023","q_ref":"J50533","q_client":"Martin Hart Wholesale","q1":"4","q2":"4","q3":"4","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50533","avg":4.2},{"q_date":"04\/06\/2024","q_ref":"J53112","q_client":"Martin Hart Wholesale","q1":"3","q2":"3","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53112","avg":3.8},{"q_date":"22\/06\/2023","q_ref":"J51223","q_client":"Mowbray","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Very good service from start to finish.","repair_id":null,"service_id":null,"job_id":"J51223","avg":5},{"q_date":"01\/10\/2024","q_ref":"J53479","q_client":"Mowbray","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Fantastic service as always","repair_id":null,"service_id":null,"job_id":"J53479","avg":5},{"q_date":"12\/02\/2025","q_ref":"J54308","q_client":"Mowbray","q1":"4","q2":"4","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J54308","avg":4.4},{"q_date":"10\/04\/2018","q_ref":"J41811","q_client":"Mr Robert Neale","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J41811","avg":5},{"q_date":"07\/11\/2018","q_ref":"J43130","q_client":"BMI Southend Private Hospital ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Fitters were very helpful, patient and tidy. Brilliant service and the door looks great!","repair_id":null,"service_id":null,"job_id":"J43130","avg":5},{"q_date":"28\/08\/2018","q_ref":"J42376","q_client":"Rendall & Rittner","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J42376","avg":4.6},{"q_date":"31\/08\/2023","q_ref":"J51445","q_client":"AW Hardy & Co","q1":"5","q2":"5","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J51445","avg":4.8},{"q_date":"13\/06\/2017","q_ref":"J39618","q_client":"JSM Services Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J39618","avg":4},{"q_date":"23\/05\/2023","q_ref":"J50835","q_client":"Chess Dynamics Ltd","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50835","avg":4.6},{"q_date":"12\/01\/2024","q_ref":"J52273","q_client":"St John the Baptist Primary School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J52273","avg":5},{"q_date":"20\/10\/2021","q_ref":"J47338","q_client":"Carlton Kitchens","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J47338","avg":5},{"q_date":"14\/03\/2017","q_ref":"J40014","q_client":"Mr Brand","q1":"2","q2":"2","q3":"1","q4":"2","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40014","avg":1.8},{"q_date":"21\/03\/2025","q_ref":"J54789","q_client":"HomeTec","q1":"5","q2":"5","q3":"5","q4":"4","q5":"5","comments":"Weather Flashing at the top of the door has been made incorrectly and is too small I understand from the fitter replacements are on order, so as such work is not yet complete.","repair_id":null,"service_id":null,"job_id":"J54789","avg":4.8},{"q_date":"24\/04\/2017","q_ref":"J40303","q_client":"Mr Dudley Wright","q1":"1","q2":"1","q3":"5","q4":"3","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40303","avg":2.2},{"q_date":"10\/04\/2017","q_ref":"J40378","q_client":"Paul Leong","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40378","avg":5},{"q_date":"24\/03\/2024","q_ref":"J52738","q_client":"Beardwell Construction","q1":"5","q2":"5","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J52738","avg":4.4},{"q_date":"05\/06\/2017","q_ref":"J40489","q_client":"Harold Wood Audi","q1":"1","q2":"1","q3":"4","q4":"4","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40489","avg":2.6},{"q_date":"17\/11\/2023","q_ref":"J52395","q_client":"Harold Wood Audi","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Fantastic service from start to finish especially when we were in a very tight situation. Thank you all ","repair_id":null,"service_id":null,"job_id":"J52395","avg":5},{"q_date":"30\/10\/2024","q_ref":"J53945","q_client":"London Borough of Richmond","q1":"2","q2":"2","q3":"5","q4":"5","q5":"5","comments":"We are one of many sites which Guardian Doors serves for the local authority. Although this job took around 3 months from initial reporting, my understanding is that they were waiting for parts. When I asked for updates on timescale they were provided via our FM as best could be expected.","repair_id":null,"service_id":null,"job_id":"J53945","avg":3.8},{"q_date":"17\/03\/2023","q_ref":"J50604","q_client":"Epping Forest District Council ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50604","avg":5},{"q_date":"14\/07\/2017","q_ref":"J40783","q_client":"Mr Byrne","q1":"4","q2":"4","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40783","avg":4.4},{"q_date":"23\/10\/2017","q_ref":"J41102","q_client":"The Casey Group Ltd ","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J41102","avg":4},{"q_date":"08\/08\/2018","q_ref":"J42606","q_client":"Tolhurst Fisher","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J42606","avg":5},{"q_date":"23\/10\/2017","q_ref":"J41329","q_client":"B I Communications","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"We are very satisfied with the end product but found it frustrating that the door had to be operated manually for about a week as part of the  electronics for the motor control was not delivered with the motor.","repair_id":null,"service_id":null,"job_id":"J41329","avg":5},{"q_date":"15\/08\/2017","q_ref":"J40802","q_client":"TLA Studio","q1":"3","q2":"3","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J40802","avg":3.6},{"q_date":"18\/07\/2017","q_ref":"J38515","q_client":"Essex Engineering Solutions Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J38515","avg":5},{"q_date":"12\/04\/2018","q_ref":"J41834","q_client":"JS Motors","q1":"5","q2":"5","q3":"5","q4":"5","q5":"4","comments":"In the beginning very good, Lauren Howard was excellent. Later on slow to contact us I had to keep calling for information and to arrange a fitting date.\r\nFitters were really good and helpful.\r\nDoor is really good quality and I am very pleased with it.","repair_id":null,"service_id":null,"job_id":"J41834","avg":4.8},{"q_date":"22\/05\/2018","q_ref":"J41771","q_client":"Hegarty Building & Civil Engineering","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J41771","avg":5},{"q_date":"19\/06\/2018","q_ref":"J42416","q_client":"MDE Contracts","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"The fitters should be well praised for there work over the two days ","repair_id":null,"service_id":null,"job_id":"J42416","avg":5},{"q_date":"24\/04\/2018","q_ref":"J42379","q_client":"Mainframe Communications Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J42379","avg":4.2},{"q_date":"26\/09\/2018","q_ref":"J42793","q_client":"Lopez Landa Interiors Limited","q1":"5","q2":"5","q3":"3","q4":"1","q5":"1","comments":"Extremely dissapointed with the installation and how long the job took to get sorted out. Enquiry was dealt with excellently, then went wrong on installation. We had 2 visits to look over the poor installation one came back to snag and found more items wrong. we then we had a Guardian surveyor look over. i had to chase for 3 weeks to get a response on delivery of remedial works. Finally got some repairs sorted out but will review on Friday 28th September on my next site visit. I should not have had to keep chasing for updates. Would like to meet with a Director to review. David Smith Contracts Director, Lopez Landa Interiors LTD. 07929966761","repair_id":null,"service_id":null,"job_id":"J42793","avg":3},{"q_date":"26\/10\/2022","q_ref":"J49959","q_client":"SE Controls","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J49959","avg":5},{"q_date":"24\/08\/2018","q_ref":"J42676","q_client":"Ticktomas Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Overall we are very satisfied with the product. I have only two points to make. The time between order and installation was quite long and we did not receive enough information right at the beginning for your needs regarding openning frame construction so some changes were required (additional plates etc. to install door frame, springs and motor). Now I think it would help me a lot if I could see sample door installed first.","repair_id":null,"service_id":null,"job_id":"J42676","avg":5},{"q_date":"10\/09\/2018","q_ref":"J42838","q_client":"Caterham Valley Computers","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J42838","avg":5},{"q_date":"19\/09\/2018","q_ref":"J42826","q_client":"Latto Maintenance Ltd","q1":"1","q2":"1","q3":"1","q4":"1","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J42826","avg":1},{"q_date":"18\/10\/2018","q_ref":"J43055","q_client":"Combicut Ltd","q1":"3","q2":"3","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J43055","avg":4},{"q_date":"18\/01\/2022","q_ref":"J48052","q_client":"Glen Investments","q1":"4","q2":"4","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J48052","avg":4.2},{"q_date":"11\/02\/2022","q_ref":"J47851","q_client":"Livingcity Works Ltd","q1":"2","q2":"2","q3":"5","q4":"5","q5":"5","comments":"At the beginning I believe there wasa bit of commuication which has led to a delay in the producted being ordered and fitted. However, the guy who came to site were very good, I am very happy with the job they have done. Also greatful that they were able to complete it earlier than expected.","repair_id":null,"service_id":null,"job_id":"J47851","avg":3.8},{"q_date":"17\/09\/2025","q_ref":"J54895","q_client":"Neville Special Projects ","q1":"5","q2":"5","q3":"3","q4":"3","q5":"3","comments":"you really need to sort out who your contacts are, you ring me up telling me you are coming to site but i am not the site manager and i still haven't seen an invoice for the roller shutter at H2","repair_id":null,"service_id":null,"job_id":"J54895","avg":3.8},{"q_date":"19\/07\/2024","q_ref":"J53460","q_client":"Balfour Beatty ","q1":"4","q2":"4","q3":"4","q4":"5","q5":"4","comments":"The only issue i had with the install was the reluctance of the operatives to wear adequate PPE. Ops were working at the base of the scissor lift without a hard hard and passing\/throwing objects up and down to the MEWP Operator. I asked my foreman to speak to the guys but found them still not wearing a hard hat later in the day.","repair_id":null,"service_id":null,"job_id":"J53460","avg":4.2},{"q_date":"26\/04\/2024","q_ref":"J53003","q_client":"Mick Ragan","q1":"4","q2":"4","q3":"5","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53003","avg":3.8},{"q_date":"10\/12\/2025","q_ref":"J55907","q_client":"Ensigna Construction Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Great service throughout, good to deal with ","repair_id":null,"service_id":null,"job_id":"J55907","avg":5},{"q_date":"02\/12\/2021","q_ref":"J47728","q_client":"Rod Watson","q1":"3","q2":"3","q3":"5","q4":"5","q5":"4","comments":"There was very little contact from Guardian regarding delivery or installation. I felt it was very much left to me to chase everything rather than being cared for as a customer. Installation when it took place was excellent service.","repair_id":null,"service_id":null,"job_id":"J47728","avg":4},{"q_date":"29\/04\/2024","q_ref":"J53036","q_client":"Adams Motors Garage Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53036","avg":5},{"q_date":"13\/09\/2024","q_ref":"J53100","q_client":"LBS","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53100","avg":5},{"q_date":"17\/12\/2024","q_ref":"J54102","q_client":"Heronslea Group Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Amazing all round Thank you","repair_id":null,"service_id":null,"job_id":"J54102","avg":5},{"q_date":"07\/01\/2022","q_ref":"J46855","q_client":"Bentley Rowe","q1":"4","q2":"4","q3":"1","q4":"1","q5":"1","comments":"This is reflective of the whole process with Guardian Doors, many of your sub contractors were not helpful or courteous. However this is not reflective of Pierre and Luke who attended yesterday and completed the works many had previously failed to do. So thank you to them","repair_id":null,"service_id":null,"job_id":"J46855","avg":2.2},{"q_date":"07\/03\/2023","q_ref":"J50527","q_client":"Mrs Keil","q1":"1","q2":"1","q3":"1","q4":"1","q5":"1","comments":"Ben and Charly were the best professionals I have ever had \r\nVery courteous. They never stopped. It was a great morning ","repair_id":null,"service_id":null,"job_id":"J50527","avg":1},{"q_date":"15\/04\/2021","q_ref":"J46878","q_client":"Barbara Millbank","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J46878","avg":4.6},{"q_date":"27\/04\/2022","q_ref":"J48574","q_client":"Union Hand Roasted Coffee","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J48574","avg":5},{"q_date":"06\/08\/2025","q_ref":"J55490","q_client":"SRCL LTD Stericycle","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J55490","avg":5},{"q_date":"21\/02\/2023","q_ref":"J50687","q_client":"Holt Marine Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50687","avg":4},{"q_date":"02\/10\/2023","q_ref":"J51840","q_client":"O&D Construction ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"4","comments":"Return visit cost per door is exceptionally high - This has made Guardian less competitive compared to others and is something we would have to take into consideration for other projects. ","repair_id":null,"service_id":null,"job_id":"J51840","avg":4.8},{"q_date":"05\/06\/2023","q_ref":"J51312","q_client":"P Woods Construction","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J51312","avg":5},{"q_date":"14\/03\/2023","q_ref":"J50769","q_client":"RigLift UK Ltd","q1":"3","q2":"3","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50769","avg":4.2},{"q_date":"11\/06\/2018","q_ref":"J41868","q_client":"TJ Evers Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J41868","avg":4},{"q_date":"09\/11\/2021","q_ref":"J47861","q_client":"J Bates Services Ltd","q1":"5","q2":"5","q3":"1","q4":"3","q5":"1","comments":"Initial contact & level of service by Dan Vinnicombe was excellent. However, that deteriorated rapidly.  I had  arranged for the project manager to meet the surveyor on site.  He didn't attend. The install team cancelled on Thursday afternoon for a Friday morning installation. When they did show up, the knowledge & quality of work were both very good. But it has cost me both time & money to get my engineers to re-attend site. I impressed on Guardian Doors  the importance of this project being completed in half term.  That didn't happen due to their non attendance, which reflects badly on my company's professional reputation.   I would not recommend Guardian Doors.","repair_id":null,"service_id":null,"job_id":"J47861","avg":3},{"q_date":"31\/03\/2022","q_ref":"J47708","q_client":"The London Prepared Produce Co Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J47708","avg":5},{"q_date":"17\/12\/2021","q_ref":"J47904","q_client":"PRS Property Renovation Services","q1":"4","q2":"4","q3":"4","q4":"4","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J47904","avg":3.6},{"q_date":"17\/11\/2021","q_ref":"J48003","q_client":"St Anne's Church","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Your sales team were very patient with us. giving us various quotes and answering our questions and giving us time for the PCC to agree to the work. ","repair_id":null,"service_id":null,"job_id":"J48003","avg":5},{"q_date":"09\/12\/2021","q_ref":"J47903","q_client":"Welling Gospel Chapel","q1":"3","q2":"3","q3":"4","q4":"4","q5":"5","comments":"Manufactured products and finishing touch excellent ","repair_id":null,"service_id":null,"job_id":"J47903","avg":3.8},{"q_date":"04\/08\/2022","q_ref":"J48609","q_client":"Bishop Stopford School ","q1":"3","q2":"3","q3":"3","q4":"3","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J48609","avg":2.8},{"q_date":"23\/03\/2022","q_ref":"J48384","q_client":"Vincent Electrical Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J48384","avg":5},{"q_date":"12\/05\/2022","q_ref":"J48782","q_client":"The Spitalfields Practice ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J48782","avg":5},{"q_date":"30\/09\/2022","q_ref":"J49827","q_client":"St Andrew's Church - Dean Court ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"A bit of a tortuous design journey to reach the final solution but we\u2019ll worth it. The installers were fantastic ","repair_id":null,"service_id":null,"job_id":"J49827","avg":5},{"q_date":"08\/11\/2022","q_ref":"J49833","q_client":"Professional Lift Services ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J49833","avg":5},{"q_date":"27\/02\/2025","q_ref":"J54584","q_client":"Professional Lift Services ","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J54584","avg":4.6},{"q_date":"14\/06\/2024","q_ref":"J53030","q_client":"Redec Refurbishment ","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J53030","avg":4},{"q_date":"12\/02\/2023","q_ref":"J50788","q_client":"Debbie and Steve","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Excellent service very happy with your work ","repair_id":null,"service_id":null,"job_id":"J50788","avg":5},{"q_date":"04\/04\/2023","q_ref":"J50995","q_client":"Eastwood Community Centre ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J50995","avg":5},{"q_date":"24\/04\/2023","q_ref":"J51085","q_client":"High Road Family Doctors ","q1":"5","q2":"5","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J51085","avg":4.4},{"q_date":"25\/07\/2023","q_ref":"J51534","q_client":"UNIFLAIR ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":null,"service_id":null,"job_id":"J51534","avg":5},{"q_date":"17\/11\/2023","q_ref":"J51989","q_client":"The Trafalgar St. James ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Thank you!","repair_id":null,"service_id":null,"job_id":"J51989","avg":5},{"q_date":"14\/03\/2017","q_ref":"R40232","q_client":"Training For Construction Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1500","service_id":null,"job_id":null,"avg":5},{"q_date":"15\/03\/2017","q_ref":"R40367","q_client":"Newey & Eyre","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1595","service_id":null,"job_id":null,"avg":4},{"q_date":"21\/03\/2017","q_ref":"R40431","q_client":"Harold Wood Audi","q1":"3","q2":"3","q3":"3","q4":"3","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1646","service_id":null,"job_id":null,"avg":2.6},{"q_date":"21\/03\/2017","q_ref":"R40432","q_client":"Harold Wood Audi","q1":"4","q2":"4","q3":"3","q4":"3","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1647","service_id":null,"job_id":null,"avg":3},{"q_date":"21\/03\/2017","q_ref":"R40433","q_client":"Haynes & Smith Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1648","service_id":null,"job_id":null,"avg":5},{"q_date":"29\/03\/2017","q_ref":"R40444","q_client":"Ascot Services UK Ltd","q1":"3","q2":"3","q3":"3","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1655","service_id":null,"job_id":null,"avg":3},{"q_date":"04\/04\/2017","q_ref":"R40549","q_client":"Wilkins Henley Ltd","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"The crew arrived on time and carried out the task correctly ","repair_id":"1733","service_id":null,"job_id":null,"avg":4.6},{"q_date":"04\/04\/2017","q_ref":"R40527","q_client":"Essex Engineering Solutions Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1719","service_id":null,"job_id":null,"avg":4.2},{"q_date":"10\/04\/2017","q_ref":"R40598","q_client":"Ronald McDonald House Camberwell","q1":"2","q2":"2","q3":"5","q4":"2","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1772","service_id":null,"job_id":null,"avg":2.6},{"q_date":"10\/05\/2017","q_ref":"R40725","q_client":"The Generator Business Centre","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1862","service_id":null,"job_id":null,"avg":5},{"q_date":"16\/05\/2017","q_ref":"R40699","q_client":"Cheval Residences","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1846","service_id":null,"job_id":null,"avg":4},{"q_date":"05\/06\/2017","q_ref":"R40813","q_client":"Hatmet Ltd","q1":"4","q2":"4","q3":"4","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1922","service_id":null,"job_id":null,"avg":3.6},{"q_date":"06\/06\/2017","q_ref":"R40525","q_client":"Pentland Estate Management","q1":"3","q2":"3","q3":"3","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1717","service_id":null,"job_id":null,"avg":3},{"q_date":"06\/06\/2017","q_ref":"R40630","q_client":"Antec International Limited","q1":"3","q2":"3","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1797","service_id":null,"job_id":null,"avg":3.6},{"q_date":"07\/06\/2017","q_ref":"R40715","q_client":"UCL","q1":"4","q2":"4","q3":"2","q4":"3","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1855","service_id":null,"job_id":null,"avg":3.4},{"q_date":"14\/06\/2017","q_ref":"R39334","q_client":"Dayes Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"802","service_id":null,"job_id":null,"avg":5},{"q_date":"14\/06\/2017","q_ref":"R40752","q_client":"Countryside Properties (UK) Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1881","service_id":null,"job_id":null,"avg":5},{"q_date":"15\/06\/2017","q_ref":"R40815","q_client":"Harry Levy Amusement Contractor Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"1924","service_id":null,"job_id":null,"avg":5},{"q_date":"28\/06\/2017","q_ref":"R40992","q_client":"Chelmer Housing Partnership Ltd ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"There was a minor issue with the new slat not being powder coated but this was rectified within days and the guys returned to fit it. Excellent job well done and with staff that are really friendly and helpful. Services on 3 doors were undertaken quickly and efficiently with no down time for my staff.","repair_id":"2046","service_id":null,"job_id":null,"avg":5},{"q_date":"29\/06\/2017","q_ref":"R40936","q_client":"Newlon Housing Trust","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Julie & Gemma are my contact at Guardian, they are very prompt efficient when dealing with my quires.\r\nthey always get an engineer  within hours of my call.\r\nGood service from Guardian.","repair_id":"2012","service_id":null,"job_id":null,"avg":5},{"q_date":"18\/07\/2017","q_ref":"R40937","q_client":"Hatmet Ltd","q1":"3","q2":"3","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2013","service_id":null,"job_id":null,"avg":4.2},{"q_date":"18\/07\/2017","q_ref":"R40999","q_client":"Essex Engineering Solutions Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2053","service_id":null,"job_id":null,"avg":4},{"q_date":"18\/07\/2017","q_ref":"R40943","q_client":"Essex Engineering Solutions Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2016","service_id":null,"job_id":null,"avg":4},{"q_date":"18\/07\/2017","q_ref":"R41080","q_client":"Essex Engineering Solutions Ltd","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2114","service_id":null,"job_id":null,"avg":4},{"q_date":"19\/07\/2017","q_ref":"R41017","q_client":"One Fine Stay ","q1":"5","q2":"5","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2068","service_id":null,"job_id":null,"avg":4.8},{"q_date":"15\/08\/2017","q_ref":"R41219","q_client":"Griffiths & Hood","q1":"5","q2":"5","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2205","service_id":null,"job_id":null,"avg":4.6},{"q_date":"15\/08\/2017","q_ref":"R41123","q_client":"YY Management ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2138","service_id":null,"job_id":null,"avg":5},{"q_date":"15\/08\/2017","q_ref":"R41190","q_client":"Stockvale Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2189","service_id":null,"job_id":null,"avg":5},{"q_date":"15\/08\/2017","q_ref":"R41148","q_client":"Sanderstead Parish","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2157","service_id":null,"job_id":null,"avg":5},{"q_date":"17\/08\/2017","q_ref":"R41107","q_client":"Mr Readman","q1":"4","q2":"4","q3":"5","q4":"4","q5":"2","comments":"Your call out charge is exorbitant,, our Siemens fridge of a similar age made in Germany has a call out charge of \u00a398, yours to change just \u00a35 worth of batteries was \u00a3180.  which ever way you look at this it is a rip off and does your good name no service at all.  With our previous house SS91BB 40  we purchased from you a garage door.  With the Essex Yacht Club I ordered a roller shutter entrance door and for this house a garage door, I feel we have been loyal customers to you and have recommended you to many friends, I think your maintenance back up charges are unrealistic and do you no favours in the long term.  This is a genuine concern and we would respectfully like your comments and possibly a refund..","repair_id":"2129","service_id":null,"job_id":null,"avg":3.8},{"q_date":"29\/08\/2017","q_ref":"R41160","q_client":"Dayes Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2165","service_id":null,"job_id":null,"avg":5},{"q_date":"30\/08\/2017","q_ref":"R41178","q_client":"Faithfull Floor Covering","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2179","service_id":null,"job_id":null,"avg":5},{"q_date":"31\/08\/2017","q_ref":"R41045","q_client":"Harvey Self Drive","q1":"4","q2":"4","q3":"4","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2087","service_id":null,"job_id":null,"avg":4.4},{"q_date":"11\/09\/2017","q_ref":"R41359","q_client":"Jota Aviation ","q1":"2","q2":"2","q3":"4","q4":"3","q5":"2","comments":"took to long to arrive for an emergency call out insisted on money upfront then didnt come for 2 days \r\nafter fix the resultant quote to rectify the issue was far too high ! got a better quote elsewhere a third  of the cost for the same fix #1","repair_id":"2302","service_id":null,"job_id":null,"avg":2.6},{"q_date":"19\/09\/2017","q_ref":"R41281","q_client":"Proteus Waterproofing","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2252","service_id":null,"job_id":null,"avg":5},{"q_date":"19\/09\/2017","q_ref":"R41428","q_client":"Prime Property Management","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"I am happy with the service provided however, I did have to regularly chase for an update. It would have been nice to receive updates via email","repair_id":"2356","service_id":null,"job_id":null,"avg":4},{"q_date":"25\/09\/2017","q_ref":"R41256","q_client":"Portakabin Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2233","service_id":null,"job_id":null,"avg":5},{"q_date":"20\/10\/2017","q_ref":"R41463","q_client":"Dawson Group","q1":"3","q2":"3","q3":"5","q4":"5","q5":"3","comments":"CUSTOMER SERVICE IS POOR , FOR EXAMPLE ,WE GOT NO COMMUCATION FOR YOU AT ALL,I.E.DIDNT PHONE WITH ANY UPDATES ,TOOK THREE WEEKS TO REPAIR A SPRING, DIDNT LET US KNOW WHEN JOB WAS BEING DONE OR WHEN IT WAS FINISH ","repair_id":"2382","service_id":null,"job_id":null,"avg":3.8},{"q_date":"01\/11\/2017","q_ref":"R41470","q_client":"Swann Group ","q1":"2","q2":"2","q3":"4","q4":"4","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2388","service_id":null,"job_id":null,"avg":2.8},{"q_date":"16\/11\/2017","q_ref":"R41433","q_client":"American Embassy - Department of State","q1":"3","q2":"3","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"2359","service_id":null,"job_id":null,"avg":3.6},{"q_date":"09\/04\/2021","q_ref":"R47021","q_client":"Seneca Resource Recovery ","q1":"5","q2":"5","q3":"4","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"6007","service_id":null,"job_id":null,"avg":4.6},{"q_date":"15\/04\/2021","q_ref":"R47133","q_client":"O'Halloran & O'Brien Ltd","q1":"1","q2":"1","q3":"3","q4":"1","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"6063","service_id":null,"job_id":null,"avg":1.4},{"q_date":"20\/04\/2021","q_ref":"R47168","q_client":"Mount Vernon Freehold ","q1":"4","q2":"4","q3":"5","q4":"4","q5":"4","comments":"Service is good.  Paul is an excellent Engineer.","repair_id":"6086","service_id":null,"job_id":null,"avg":4.2},{"q_date":"05\/05\/2021","q_ref":"R46566","q_client":"Yew Tree Mews Ltd ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"This was a complicated project and delays were inevitable due to the Pandemic.\r\nHowever from start to finish the team have been excellent. Chris dealt with our initial enquiry and proposed the solution. Laurence then dealt with planning and finally Paul and Nathan delivered the project.\r\nFirst class, communication, delivery and courtesy.\r\nWell done and thank you.","repair_id":"5740","service_id":null,"job_id":null,"avg":5},{"q_date":"13\/05\/2021","q_ref":"R47232","q_client":"Mr Byrne","q1":"3","q2":"3","q3":"4","q4":"4","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"6131","service_id":null,"job_id":null,"avg":3.4},{"q_date":"13\/05\/2021","q_ref":"R47255","q_client":"Affinity Catering Ltd","q1":"2","q2":"2","q3":"2","q4":"2","q5":"2","comments":"No communication over part fitting, thought intial attendence and fitting where same of same invoice, laughable communication over fitting day - said we were open at 10am for fitting - its a full day fitting can you come in earlier arranged 9am - text on the day saying they were arriving at 7.45am!! arrived at 9am started work 9.15am broke wall away - insisted cut mastic, CCTV shows different gone by 11.30am - where was all day ","repair_id":"6142","service_id":null,"job_id":null,"avg":2},{"q_date":"14\/05\/2021","q_ref":"R47087","q_client":"St Mary's Church","q1":"4","q2":"4","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"6034","service_id":null,"job_id":null,"avg":4.4},{"q_date":"19\/10\/2021","q_ref":"R48010","q_client":"Wexham Court Primary School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Fault was quickly investigated and identified.","repair_id":"6589","service_id":null,"job_id":null,"avg":5},{"q_date":"27\/10\/2021","q_ref":"R47805","q_client":"Masterframe Windows Limited","q1":"3","q2":"3","q3":"4","q4":"3","q5":"4","comments":"The first appointment was brilliant as the gentleman took us through all the report and what was to happen next. I got a calendar invite at short notice to come along to make repairs however because there was not any formal communication around this it had to be postponed. I had to chase for reports and booking in a date. However when speaking with all the staff they have been friendly and supportive so thank you","repair_id":"6469","service_id":null,"job_id":null,"avg":3.4},{"q_date":"26\/04\/2022","q_ref":"R49332","q_client":"London Borough of Richmond","q1":"5","q2":"5","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7059","service_id":null,"job_id":null,"avg":4.8},{"q_date":"25\/05\/2022","q_ref":"R49505","q_client":"The Generator Business Centre","q1":"4","q2":"4","q3":"3","q4":"2","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7137","service_id":null,"job_id":null,"avg":3.4},{"q_date":"14\/06\/2022","q_ref":"R49596","q_client":"Seedbed Business Centre","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7178","service_id":null,"job_id":null,"avg":5},{"q_date":"14\/06\/2022","q_ref":"R49572","q_client":"Stockvale Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7167","service_id":null,"job_id":null,"avg":5},{"q_date":"15\/06\/2022","q_ref":"R49475","q_client":"Wrexham Rugby Club","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7126","service_id":null,"job_id":null,"avg":5},{"q_date":"27\/06\/2022","q_ref":"R49574","q_client":"George Martin Limited","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7168","service_id":null,"job_id":null,"avg":5},{"q_date":"27\/06\/2022","q_ref":"R49368","q_client":"Anglia Handling Services Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7083","service_id":null,"job_id":null,"avg":5},{"q_date":"27\/06\/2022","q_ref":"R49644","q_client":"SE Controls","q1":"5","q2":"5","q3":"4","q4":"3","q5":"3","comments":"I sm atill waiting for the quote; the engineer said he'd get it done later that day and send the following but we've not received anything yet.  We're happy with his recommendations but can't progress anything until we have a quote.","repair_id":"7205","service_id":null,"job_id":null,"avg":4},{"q_date":"19\/07\/2022","q_ref":"R49542","q_client":"Precision Aerospace Component Engineering","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"I dont know if they got in contact but we did pass your details on to our neighbors. We also apprechiate your continued support despite the time it took our insurers to respond to your quotation. ","repair_id":"7158","service_id":null,"job_id":null,"avg":5},{"q_date":"17\/08\/2022","q_ref":"R49845","q_client":"LTH Electronics","q1":"4","q2":"4","q3":"4","q4":"3","q5":"3","comments":"We are waiting for a significant amount of rainfall to see if the door is watertight, as we had issues with leaking.","repair_id":"7287","service_id":null,"job_id":null,"avg":3.6},{"q_date":"22\/08\/2022","q_ref":"R49386","q_client":"St George Plc","q1":"2","q2":"2","q3":"4","q4":"2","q5":"1","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7094","service_id":null,"job_id":null,"avg":2.2},{"q_date":"24\/08\/2022","q_ref":"R49854","q_client":"London Borough of Richmond","q1":"3","q2":"3","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7291","service_id":null,"job_id":null,"avg":4},{"q_date":"05\/12\/2022","q_ref":"R50570","q_client":"FSW Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7653","service_id":null,"job_id":null,"avg":5},{"q_date":"06\/12\/2022","q_ref":"R50561","q_client":"First Group Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7646","service_id":null,"job_id":null,"avg":5},{"q_date":"13\/12\/2022","q_ref":"R50621","q_client":"Fit Out UK Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7679","service_id":null,"job_id":null,"avg":5},{"q_date":"10\/01\/2023","q_ref":"R50655","q_client":"Danesfield Hotels & Resorts Ltd","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"request for quote was quick, p.o raised and sent, date agreed and work carried out as expected. excellent.","repair_id":"7704","service_id":null,"job_id":null,"avg":5},{"q_date":"11\/01\/2023","q_ref":"R50696","q_client":"Rendall & Rittner","q1":"4","q2":"4","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7725","service_id":null,"job_id":null,"avg":4.4},{"q_date":"03\/02\/2023","q_ref":"R50782","q_client":"Direct Packaging","q1":"4","q2":"4","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7774","service_id":null,"job_id":null,"avg":4.2},{"q_date":"27\/02\/2023","q_ref":"R51045","q_client":"High Road Family Doctors ","q1":"5","q2":"5","q3":"5","q4":"3","q5":"5","comments":"Unable to comment regarding product as a new product is required.","repair_id":"7926","service_id":null,"job_id":null,"avg":4.6},{"q_date":"03\/03\/2023","q_ref":"R51049","q_client":"ABM Technical Solutions","q1":"4","q2":"4","q3":"5","q4":"2","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"7930","service_id":null,"job_id":null,"avg":3.4},{"q_date":"09\/03\/2023","q_ref":"R50900","q_client":"Heinloth UK 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PRECARIOUS AND THE SAME COULD HAPPEN AGAIN, I AM MEETING ROSS TO DISCUSS FURTHER","repair_id":"8034","service_id":null,"job_id":null,"avg":4.2},{"q_date":"19\/04\/2023","q_ref":"R51291","q_client":"G J B Developments c\/ Lister Windows ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8038","service_id":null,"job_id":null,"avg":5},{"q_date":"14\/06\/2023","q_ref":"R51646","q_client":"Forbes Opticians ","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8203","service_id":null,"job_id":null,"avg":4},{"q_date":"08\/08\/2023","q_ref":"R51718","q_client":"CBRE Managed Services Ltd","q1":"1","q2":"1","q3":"3","q4":"2","q5":"2","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8249","service_id":null,"job_id":null,"avg":1.8},{"q_date":"31\/10\/2023","q_ref":"R52331","q_client":"Debra Collier ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8574","service_id":null,"job_id":null,"avg":5},{"q_date":"07\/11\/2023","q_ref":"R52366","q_client":"Cubico UK Ltd t\/a Easy Bathrooms","q1":"4","q2":"4","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8589","service_id":null,"job_id":null,"avg":4},{"q_date":"07\/11\/2023","q_ref":"R52193","q_client":"East London Mosque & London Muslim Centre","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8498","service_id":null,"job_id":null,"avg":4.6},{"q_date":"12\/12\/2023","q_ref":"R52364","q_client":"Doug Hoare ","q1":"1","q2":"1","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8587","service_id":null,"job_id":null,"avg":3.4},{"q_date":"09\/01\/2024","q_ref":"R52647","q_client":"RMG London ","q1":"3","q2":"3","q3":"4","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8733","service_id":null,"job_id":null,"avg":3.6},{"q_date":"10\/01\/2024","q_ref":"R52607","q_client":"Ryvers Primary School","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Great Service. Thank you.","repair_id":"8719","service_id":null,"job_id":null,"avg":5},{"q_date":"11\/01\/2024","q_ref":"R52656","q_client":"Dedman Property Management","q1":"4","q2":"4","q3":"3","q4":"1","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8738","service_id":null,"job_id":null,"avg":3},{"q_date":"24\/01\/2024","q_ref":"R52809","q_client":"Mrs Martin","q1":"5","q2":"5","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8830","service_id":null,"job_id":null,"avg":4.8},{"q_date":"30\/01\/2024","q_ref":"R52830","q_client":"Masterframe Windows Limited","q1":"3","q2":"3","q3":"4","q4":"4","q5":"2","comments":"we are loyal customers of yourselves and seem to have alot of work carried out on top of the normal routine service however i do feel that the quickest response is always no when requesting a evaluation of the original price. Although getting better i have in the past had to chase numerous times to get a date in. ","repair_id":"8838","service_id":null,"job_id":null,"avg":3.2},{"q_date":"13\/02\/2024","q_ref":"R52891","q_client":"G J B Developments c\/ Lister Windows ","q1":"4","q2":"4","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8871","service_id":null,"job_id":null,"avg":4.4},{"q_date":"20\/02\/2024","q_ref":"R52916","q_client":"London Borough of Richmond","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8878","service_id":null,"job_id":null,"avg":5},{"q_date":"15\/03\/2024","q_ref":"R52944","q_client":"CBT Packaging","q1":"5","q2":"5","q3":"5","q4":"5","q5":"3","comments":"Still awaiting for the old shutter door bits to be collected and have had no response to my email","repair_id":"8893","service_id":null,"job_id":null,"avg":4.6},{"q_date":"15\/03\/2024","q_ref":"R53038","q_client":"Essex Yacht Club","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8944","service_id":null,"job_id":null,"avg":5},{"q_date":"16\/03\/2024","q_ref":"R53053","q_client":"Steve Purnell","q1":"4","q2":"4","q3":"5","q4":"4","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8950","service_id":null,"job_id":null,"avg":4.4},{"q_date":"21\/03\/2024","q_ref":"R53099","q_client":"Advanced Automated Access","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8980","service_id":null,"job_id":null,"avg":5},{"q_date":"10\/04\/2024","q_ref":"R51854","q_client":"Inner London Group","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"8318","service_id":null,"job_id":null,"avg":5},{"q_date":"10\/05\/2024","q_ref":"R53357","q_client":"Madingley Developments","q1":"5","q2":"5","q3":"3","q4":"5","q5":"4","comments":"Although not relevant to this order, I think that your call-out charges are excessive.","repair_id":"9071","service_id":null,"job_id":null,"avg":4.4},{"q_date":"19\/05\/2024","q_ref":"R53363","q_client":"Clive Roberts","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"9076","service_id":null,"job_id":null,"avg":5},{"q_date":"09\/07\/2024","q_ref":"R53587","q_client":"London Borough of Richmond","q1":"2","q2":"2","q3":"4","q4":"3","q5":"3","comments":"When engineers turned up they are polite and courteous and they did let us know the outcome. The centre had to wait longer than expected due to your company having lots of emergency callouts which meant there was no engineers available, This could have impacted the safety of the centre if there was an break in.  As at the time it was an emergency and the centre was not secured after hours. ","repair_id":"9200","service_id":null,"job_id":null,"avg":2.8},{"q_date":"02\/10\/2024","q_ref":"R54046","q_client":"Pritesh Jani ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"smith and other guy were amazing. came solved issue and gave me alternate keys.","repair_id":"9438","service_id":null,"job_id":null,"avg":5},{"q_date":"25\/10\/2024","q_ref":"R54013","q_client":"ACS Aviation Industries Ltd","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"9426","service_id":null,"job_id":null,"avg":4.6},{"q_date":"11\/11\/2024","q_ref":"R54216","q_client":"East Barnwell Scout Centre","q1":"2","q2":"2","q3":"1","q4":"1","q5":"1","comments":"Poor communication, staff not apologetic after customer was made to wait for an hour and a half after the engineer didn't show","repair_id":"9514","service_id":null,"job_id":null,"avg":1.4},{"q_date":"10\/12\/2024","q_ref":"R54360","q_client":"ME LONDON HOTEL","q1":"4","q2":"4","q3":"5","q4":"4","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"9590","service_id":null,"job_id":null,"avg":4.2},{"q_date":"13\/01\/2025","q_ref":"R54507","q_client":"Romans Estate Agents & Letting Agents ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Have been pleased with the service overall. Thank you to Lucy especially for her prompt responses.\r\nThe only concern was the price of the remote.  I felt it is was bit costly.\r\nThanks","repair_id":"9664","service_id":null,"job_id":null,"avg":5},{"q_date":"07\/02\/2025","q_ref":"J54513","q_client":null,"q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Daniel was absolutely brilliant. Turned up on time, got on with the job and clearly knows his stuff. Very personable tradesman and did a great job. Tidied up properly afterwards too which in my mind is always so important. Thank you. ","repair_id":null,"service_id":null,"job_id":null,"avg":5},{"q_date":"21\/02\/2025","q_ref":"R54897","q_client":"IMV Imaging ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"9857","service_id":null,"job_id":null,"avg":5},{"q_date":"11\/04\/2025","q_ref":"R55292","q_client":"Westcliff Lawn Tennis Club","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Excellent service thank you, both by the team in the office and the service engineers. \r\n\r\nVery prompt response, would fully recommend and will use again if needed.","repair_id":"10018","service_id":null,"job_id":null,"avg":5},{"q_date":"29\/04\/2025","q_ref":"R55343","q_client":"Samphire Star","q1":"2","q2":"2","q3":"1","q4":"2","q5":"3","comments":"The original issue with the shutter was not fixed correctly.  The gentleman who came to have another look today, has now corrected the issue.","repair_id":"10042","service_id":null,"job_id":null,"avg":2},{"q_date":"29\/04\/2025","q_ref":"R55300","q_client":"Dedman Gray Property Consultants","q1":"5","q2":"5","q3":"5","q4":"3","q5":"5","comments":"No product to score you on as it was a maintenance call out.","repair_id":"10024","service_id":null,"job_id":null,"avg":4.6},{"q_date":"17\/06\/2025","q_ref":"R55673","q_client":"St Andrews Church ","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"10171","service_id":null,"job_id":null,"avg":5},{"q_date":"17\/06\/2025","q_ref":"R55711","q_client":"Rochford Hundred Rugby Club","q1":"4","q2":"4","q3":"5","q4":"5","q5":"5","comments":"Very speedy response, just what we were looking for","repair_id":"10187","service_id":null,"job_id":null,"avg":4.6},{"q_date":"18\/06\/2025","q_ref":"R55715","q_client":"JW Lettings t\/a John Whiteman & Co","q1":"5","q2":"5","q3":"4","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"10189","service_id":null,"job_id":null,"avg":4.8},{"q_date":"26\/06\/2025","q_ref":"R55270","q_client":"Emmanuel Centre Edgware","q1":"4","q2":"4","q3":"5","q4":"5","q5":"4","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"10003","service_id":null,"job_id":null,"avg":4.4},{"q_date":"30\/06\/2025","q_ref":"R55854","q_client":"Project 9 Group ","q1":"5","q2":"5","q3":"5","q4":"3","q5":"3","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"10242","service_id":null,"job_id":null,"avg":4.2},{"q_date":"07\/07\/2025","q_ref":"R55789","q_client":"Lincoln Refurbishments","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Excellent service everytime","repair_id":"10222","service_id":null,"job_id":null,"avg":5},{"q_date":"31\/07\/2025","q_ref":"R55955","q_client":"RGH Rubber and Plastics","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Excellent Service by the Engineer and his apprentice.","repair_id":"10287","service_id":null,"job_id":null,"avg":5},{"q_date":"31\/07\/2025","q_ref":"R55949","q_client":"Climatec Windows","q1":"4","q2":"4","q3":"4","q4":"5","q5":"5","comments":"{\"$binary\":{\"base64\":\"\"}}","repair_id":"10282","service_id":null,"job_id":null,"avg":4.4},{"q_date":"11\/08\/2025","q_ref":"R56005","q_client":"Avenue Baptist Church","q1":"5","q2":"5","q3":"5","q4":"5","q5":"5","comments":"Thank you for your speedy service from start to finish. ","repair_id":"10314","service_id":null,"job_id":null,"avg":5}]}