[{"id":"74048","title":"HDT61004 - Michael Keenan (OCC) - Flat 3, 2a Gerrard Place ","start":"2025-12-15 07:00:00","end":"2025-12-16 14:00:00","url":"ticket-summary.php?ticket-id=59919","allDay":"","color":"#607d8b","description":"Flat 3, 2a Gerrard Place <br\/>MDR\/JH\/17005 - New electric boiler and cylinder <br\/><br\/><p><b>15\/10\/2025 12:30 (carly)<\/b><br\/>Spoke with Mike K, he needs to speak with Lilian to find out when she has a few days of no tenants in the property.He will lets us know after he has spoken with her.<\/p><p><b>02\/12\/2025 13:35 (jane)<\/b><br\/>Client would like the boiler works carried out January 2026<\/p><p><b>03\/12\/2025 09:51 (carly)<\/b><br\/>Client now requested Monday 15th and Tuesday 16th December.<\/p><p><b>03\/12\/2025 10:26 (carly)<\/b><br\/>Please use keys for access, you can start as early as 7am.<\/p>"},{"id":"75103","title":"HDT61879 - Michael Keenan (OCC) - Flat 5, 126 Long Acre ","start":"2025-12-11 13:00:00","end":"2025-12-11 15:00:00","url":"ticket-summary.php?ticket-id=60794","allDay":"","color":"#607d8b","description":"Flat 5, 126 Long Acre <br\/>Gas safety\/plumbing checks\/alarms\/service<br\/><br\/><p><b>01\/10\/2025 11:07 (System)<\/b><br\/>Ticket Created<\/p><p><b>01\/10\/2025 11:08 (carly)<\/b><br\/>Access requested Monday 1st December at 1pm.<\/p><p><b>25\/11\/2025 10:41 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>25\/11\/2025 13:43 (carly)<\/b><br\/>Ms Juliet Dunnjulietdunn15@gmail.com<\/p><p><b>01\/12\/2025 11:49 (carly)<\/b><br\/>Tenant has requested Thursday 11th December at 1pm.<\/p><p><b>01\/12\/2025 12:34 (carly)<\/b><br\/>Tenant will be home for access.<\/p>"},{"id":"75333","title":"HDT62066 - Michael Keenan (OCC) - Flat 1, 11a Gerrard Street","start":"2025-12-16 09:00:00","end":"2025-12-16 11:00:00","url":"ticket-summary.php?ticket-id=60981","allDay":"","color":"#607d8b","description":"Flat 1, 11a Gerrard Street<br\/> ITC \/GAS\/PAT<br\/><br\/><p><b>22\/10\/2025 09:58 (System)<\/b><br\/>Ticket Created<\/p>"},{"id":"75336","title":"HDT62067 - Michael Keenan (OCC) - Flat 2.1, 28 Lisle Street","start":"2025-12-03 09:00:00","end":"2025-12-03 11:00:00","url":"ticket-summary.php?ticket-id=60982","allDay":"","color":"#607d8b","description":"Flat 2.1, 28 Lisle Street<br\/> ITC \/ GAS\/PAT<br\/><br\/><p><b>22\/10\/2025 10:11 (System)<\/b><br\/>Ticket Created<\/p>"},{"id":"75489","title":"HDT62191 - Michael Keenan (OCC) - Flat 4, 137 Long Acre ","start":"2026-01-12 09:00:00","end":"2026-01-12 11:00:00","url":"ticket-summary.php?ticket-id=61106","allDay":"","color":"#607d8b","description":"Flat 4, 137 Long Acre <br\/>Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>05\/11\/2025 09:14 (System)<\/b><br\/>Ticket Created<\/p><p><b>05\/11\/2025 09:15 (carly)<\/b><br\/>Access requested Monday 12th January 9am.<\/p><p><b>05\/11\/2025 12:55 (carly)<\/b><br\/>Confirmed for Monday 12th January - Please enter with keys as per Sue.<\/p>"},{"id":"75562","title":"HDT62250 - Michael Keenan (OCC) - Flat 2, 43 Chandos Place","start":"2025-12-03 11:00:00","end":"2025-12-03 12:30:00","url":"ticket-summary.php?ticket-id=61165","allDay":"","color":"#607d8b","description":"Flat 2, 43 Chandos Place<br\/>To carry out full gas compliance testing.<br\/><br\/><p><b>10\/11\/2025 13:24 (System)<\/b><br\/>Ticket Created<\/p><p><b>10\/11\/2025 13:26 (carly)<\/b><br\/>Access requested Tuesday 18th November at 1pm.<\/p><p><b>12\/11\/2025 10:05 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>18\/11\/2025 11:34 (carly)<\/b><br\/>Access now requested for Wednesday 19th November.<\/p><p><b>24\/11\/2025 14:05 (carly)<\/b><br\/>Access now requested  Wednesday 3rd December 1pm.<\/p><p><b>27\/11\/2025 10:21 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>28\/11\/2025 10:54 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>28\/11\/2025 11:44 (carly)<\/b><br\/>Confirmed - Please use keys for access if tenant is not home.<\/p>"},{"id":"75564","title":"HDT62249 - Michael Keenan (OCC) - Flat 1, 43 Chandos Place","start":"2025-12-04 14:30:00","end":"2025-12-04 16:00:00","url":"ticket-summary.php?ticket-id=61164","allDay":"","color":"#607d8b","description":"Flat 1, 43 Chandos Place<br\/>To carry out full gas compliance testing.<br\/><br\/><p><b>10\/11\/2025 13:22 (System)<\/b><br\/>Ticket Created<\/p><p><b>10\/11\/2025 13:23 (carly)<\/b><br\/>Access requested for Tuesday 18th November 11am.<\/p><p><b>12\/11\/2025 10:04 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>18\/11\/2025 11:33 (carly)<\/b><br\/>Access now requested for Wednesday 19th November.<\/p><p><b>24\/11\/2025 14:05 (carly)<\/b><br\/>Access now requested  Wednesday 3rd December 11am.<\/p><p><b>27\/11\/2025 10:20 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>28\/11\/2025 10:53 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>28\/11\/2025 11:44 (carly)<\/b><br\/>Confirmed - Please use keys for access if tenant is not home.<\/p>"},{"id":"75565","title":"HDT62251 - Michael Keenan (OCC) - Flat 3, 43 Chandos Place","start":"2025-12-03 13:00:00","end":"2025-12-03 15:00:00","url":"ticket-summary.php?ticket-id=61166","allDay":"","color":"#607d8b","description":"Flat 3, 43 Chandos Place<br\/>To carry out full gas compliance testing.<br\/><br\/><p><b>10\/11\/2025 13:30 (System)<\/b><br\/>Ticket Created<\/p><p><b>10\/11\/2025 13:31 (carly)<\/b><br\/>Access requested Tuesday 18th November at 3pm<\/p><p><b>12\/11\/2025 10:05 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>18\/11\/2025 11:34 (carly)<\/b><br\/>Access now requested for Wednesday 19th November.<\/p><p><b>24\/11\/2025 14:05 (carly)<\/b><br\/>Access now requested  Wednesday 3rd December 3pm.<\/p><p><b>27\/11\/2025 10:21 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>28\/11\/2025 10:54 (carly)<\/b><br\/>Follow up email sent requesting access.<\/p><p><b>28\/11\/2025 11:44 (carly)<\/b><br\/>Confirmed - Please use keys for access if tenant is not home.<\/p>"},{"id":"75723","title":"HDT62379 - Michael Keenan (OCC) - Flat 1, 127 Long Acre","start":"2026-01-12 11:00:00","end":"2026-01-12 13:00:00","url":"ticket-summary.php?ticket-id=61294","allDay":"","color":"#607d8b","description":"Flat 1, 127 Long Acre<br\/> Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>24\/11\/2025 14:39 (System)<\/b><br\/>Ticket Created<\/p><p><b>24\/11\/2025 14:40 (carly)<\/b><br\/>Access requested Monday 12th January 11am.<\/p>"},{"id":"75724","title":"HDT62380 - Michael Keenan (OCC) - Flat 2, 127 Long Acre","start":"2026-01-12 13:00:00","end":"2026-01-12 15:00:00","url":"ticket-summary.php?ticket-id=61295","allDay":"","color":"#607d8b","description":"Flat 2, 127 Long Acre<br\/> Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>24\/11\/2025 14:42 (System)<\/b><br\/>Ticket Created<\/p><p><b>24\/11\/2025 14:43 (carly)<\/b><br\/>Access requested Monday 12th January 1pm.<\/p>"},{"id":"75725","title":"HDT62381 - Michael Keenan (OCC) - Flat 6, 127 Long Acre","start":"2026-01-13 09:00:00","end":"2026-01-13 11:00:00","url":"ticket-summary.php?ticket-id=61296","allDay":"","color":"#607d8b","description":"Flat 6, 127 Long Acre<br\/> Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>24\/11\/2025 14:44 (System)<\/b><br\/>Ticket Created<\/p><p><b>24\/11\/2025 14:45 (carly)<\/b><br\/>Access requested Tuesday 13th January 9am.<\/p>"},{"id":"75730","title":"HDT62385 - Michael Keenan (OCC) - Flat 4, 127 Long Acre","start":"2026-01-13 11:00:00","end":"2026-01-13 13:00:00","url":"ticket-summary.php?ticket-id=61300","allDay":"","color":"#607d8b","description":"Flat 4, 127 Long Acre<br\/>Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>24\/11\/2025 15:38 (System)<\/b><br\/>Ticket Created<\/p><p><b>24\/11\/2025 15:49 (carly)<\/b><br\/>Access requested Tuesday 13th January at 11am.<\/p>"},{"id":"75772","title":"HDT62418 - Michael Keenan (OCC) - 15-16 Gerrard Street ","start":"2025-12-03 07:00:00","end":"2025-12-03 09:00:00","url":"ticket-summary.php?ticket-id=61333","allDay":"","color":"#607d8b","description":"15-16 Gerrard Street <br\/>15-16 Gerrard - Water Tanks - urgent<br\/><br\/><p><b>01\/12\/2025 13:23 (System)<\/b><br\/>Ticket Created<\/p><p><b>02\/12\/2025 05:09 (michaelk)<\/b><br\/>Attended site to investigate water tank issue. The boosted water was turned off at the time of the visit, however the description from the office tenant meant that the ball valve was letting by. A replacement has been ordered. 1hr labour 55<\/p><p><b>03\/12\/2025 09:36 (jane)<\/b><br\/>A replacement equilibrium ball valve has been ordered. <\/p><p><b>03\/12\/2025 12:38 (roy)<\/b><br\/>Clean out guttering.To access had to remove pigeon netting. Replace afterwards <\/p>"},{"id":"75777","title":"HDT62236 - Michael Keenan (OCC) - Flat 4 Exeter Mansions, 100-112 Shaftesbury Avenue","start":"2025-12-04 09:00:00","end":"2025-12-04 11:00:00","url":"ticket-summary.php?ticket-id=61151","allDay":"","color":"#607d8b","description":"Flat 4 Exeter Mansions, 100-112 Shaftesbury Avenue<br\/>MDR\/JH\/17293 - Reinstatement works to bathroom <br\/><br\/><p><b>07\/11\/2025 15:12 (jane)<\/b><br\/>Arranging access for Monday afternoon 10th November to measure up for materials, to commence works continuing on Tuesday 11th November <\/p><p><b>07\/11\/2025 15:32 (jane)<\/b><br\/>Tenant to provide access starting Monday afternoon 10th November <\/p><p><b>10\/11\/2025 10:04 (carly)<\/b><br\/>Ideally, the tenant would prefer if the toilet can be reinstated today and return after a couple of weeks for the tiling.Her parents is arriving tomorrow therefore it would be good if the toilet is in working condition.<\/p><p><b>10\/11\/2025 10:17 (carly)<\/b><br\/>Tenant to provide access between 1-3pm.<\/p><p><b>10\/11\/2025 12:02 (carly)<\/b><br\/>Lilian has requested rest of the tiling work to be carried out between 24th and 26th November.<\/p><p><b>10\/11\/2025 12:12 (carly)<\/b><br\/>Confirmed for Monday 24th November - tenant to provide access.<\/p><p><b>10\/11\/2025 12:59 (travis)<\/b><br\/>Attended and taken itinerary for materials required.<\/p><p><b>11\/11\/2025 06:14 (michaelk)<\/b><br\/>Attended site to inspect the condition of the walls, floor  and waste pipework. We are going to return to site tomorrow to install a temporary timber wall, so that the back to wall pan can be installed and sealed. 1hr labour 55<\/p><p><b>24\/11\/2025 11:55 (carly)<\/b><br\/>Access now requested for Thursday 27th November at 9am.<\/p><p><b>26\/11\/2025 09:17 (carly)<\/b><br\/>Tenant has requested Monday 1st December.<\/p><p><b>26\/11\/2025 10:53 (carly)<\/b><br\/>Tenant home for access.<\/p><p><b>28\/11\/2025 13:25 (carly)<\/b><br\/>The second bathroom requires sealant around the shower - Travis<\/p><p><b>01\/12\/2025 15:06 (travis)<\/b><br\/>Bathroom tiling works.<\/p><p><b>01\/12\/2025 15:49 (carly)<\/b><br\/>Confirmed for Mike K on Thursday 4th December at 9am. Tenant to provide access.<\/p><p><b>01\/12\/2025 15:56 (michael)<\/b><br\/>(Ticket Closed)<\/p><p><b>02\/12\/2025 10:16 (jane)<\/b><br\/>(Ticket Re-Opened)<\/p><p><b>02\/12\/2025 11:10 (carly)<\/b><br\/>Waiting to see when Jack is available to attend.<\/p>"},{"id":"75805","title":"HDT62441 - Michael Keenan (OCC) - Flat 4, 25 Garrick Street ","start":"2025-12-03 13:00:00","end":"2025-12-03 15:00:00","url":"ticket-summary.php?ticket-id=61356","allDay":"","color":"#607d8b","description":"Flat 4, 25 Garrick Street <br\/>No hot water.<br\/><br\/><p><b>03\/12\/2025 12:22 (System)<\/b><br\/>Ticket Created<\/p>"},{"id":"75806","title":"HDT62442 - Michael Keenan (OCC) - Flat 5, 17 Catherine Street","start":"2025-12-03 15:00:00","end":"2025-12-03 16:00:00","url":"ticket-summary.php?ticket-id=61357","allDay":"","color":"#607d8b","description":"Flat 5, 17 Catherine Street<br\/>Radiators & Skylight<br\/><br\/><p><b>03\/12\/2025 12:25 (System)<\/b><br\/>Ticket Created<\/p><p><b>03\/12\/2025 12:25 (carly)<\/b><br\/>Awaiting access details.<\/p><p><b>03\/12\/2025 12:35 (carly)<\/b><br\/>Access requested for Mike K today Wednesday 3rd December pmAccess requested for Travis Thursday 4th December am<\/p>"},{"id":"425","title":"Michael Keenan (OCC) - CALL BACK FLAT 10 GOODWINS HOUSE ","start":"2016-12-02 09:00:00","end":"2016-12-02 10:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"CALL BACK FLAT 10 GOODWINS HOUSE "},{"id":"437","title":"Michael Keenan (OCC) - AT THE FARM","start":"2017-01-27 08:14:00","end":"2017-01-27 16:14:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"AT THE FARM"},{"id":"472","title":"Michael Keenan (OCC) - off ","start":"2017-03-16 08:00:00","end":"2017-03-16 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"off "},{"id":"474","title":"Michael Keenan (OCC) - off","start":"2017-03-17 08:00:00","end":"2017-03-17 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"off"},{"id":"475","title":"Michael Keenan (OCC) - off","start":"2017-03-20 08:00:00","end":"2017-03-20 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"off"},{"id":"565","title":"Michael Keenan (OCC) - booked out all day ","start":"2017-09-01 08:30:00","end":"2017-09-01 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"booked out all day "},{"id":"566","title":"Michael Keenan (OCC) - booked out all day ","start":"2017-09-01 07:00:00","end":"2017-09-01 07:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"booked out all day "},{"id":"578","title":"Michael Keenan (OCC) - with  michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"with  michael all day"},{"id":"579","title":"Michael Keenan (OCC) - with  michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"with  michael all day"},{"id":"580","title":"Michael Keenan (OCC) - with  michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"with  michael all day"},{"id":"598","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 07:47:00","end":"2019-06-05 17:47:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"flat 7 25 garrick street "},{"id":"599","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 07:17:00","end":"2019-06-05 07:47:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"flat 7 25 garrick street "},{"id":"600","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 06:47:00","end":"2019-06-05 07:17:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"flat 7 25 garrick street "},{"id":"605","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"606","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"607","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"608","title":"Michael Keenan (OCC) - holiday ","start":"2019-08-07 08:00:00","end":"2019-08-07 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"609","title":"Michael Keenan (OCC) - holiday ","start":"2019-08-08 08:00:00","end":"2019-08-08 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"610","title":"Michael Keenan (OCC) - holiday","start":"2019-08-09 08:00:00","end":"2019-08-09 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday"},{"id":"611","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-12 07:30:00","end":"2019-08-12 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY ALL WEEK "},{"id":"612","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-14 07:30:00","end":"2019-08-14 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY ALL WEEK "},{"id":"613","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-13 07:30:00","end":"2019-08-13 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY ALL WEEK "},{"id":"614","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-15 08:00:00","end":"2019-08-15 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY "},{"id":"615","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-15 18:30:00","end":"2019-08-16 04:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY "},{"id":"616","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-16 08:00:00","end":"2019-08-16 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY "},{"id":"627","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-18 08:00:00","end":"2019-10-18 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"628","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-24 07:30:00","end":"2019-10-24 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"629","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-23 07:30:00","end":"2019-10-23 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"640","title":"Michael Keenan (OCC) - booked out ","start":"2020-01-13 08:00:00","end":"2020-01-13 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"booked out "},{"id":"641","title":"Michael Keenan (OCC) - ON HOLIDAY ","start":"2020-08-13 09:30:00","end":"2020-08-13 16:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"ON HOLIDAY "}]