[{"id":"75918","title":"HDT62534 - Michael Keenan (OCC) - Flat 3.3, 16a Rupert Street ","start":"2026-02-04 09:00:00","end":"2026-02-04 11:00:00","url":"ticket-summary.php?ticket-id=61449","allDay":"","color":"#607d8b","description":"Flat 3.3, 16a Rupert Street <br\/>To carry out full gas compliance testing and PAT testing.<br\/><br\/><p><b>15\/12\/2025 12:14 (System)<\/b><br\/>Ticket Created<\/p><p><b>15\/12\/2025 12:15 (carly)<\/b><br\/>Access requested Thursday 15th January 9am.<\/p><p><b>22\/12\/2025 11:24 (carly)<\/b><br\/>Now moved to Wednesday 4th February as per client request.<\/p><p><b>22\/12\/2025 11:56 (carly)<\/b><br\/>Confirmed awaiting access details.<\/p>"},{"id":"75919","title":"HDT62535 - Michael Keenan (OCC) - Flat 3.4, 16a Rupert Street ","start":"2026-02-04 11:00:00","end":"2026-02-04 13:00:00","url":"ticket-summary.php?ticket-id=61450","allDay":"","color":"#607d8b","description":"Flat 3.4, 16a Rupert Street <br\/>To carry out full gas compliance testing and PAT testing.<br\/><br\/><p><b>15\/12\/2025 12:16 (System)<\/b><br\/>Ticket Created<\/p><p><b>15\/12\/2025 12:18 (carly)<\/b><br\/>Access requested Thursday 15th January 11am.<\/p><p><b>22\/12\/2025 11:31 (carly)<\/b><br\/>Now moved to Wednesday 4th February as per client request.<\/p><p><b>22\/12\/2025 11:56 (carly)<\/b><br\/>Confirmed awaiting access details.<\/p>"},{"id":"75921","title":"HDT62537 - Michael Keenan (OCC) - Flat 5.1, 16a Rupert Street ","start":"2026-02-04 13:00:00","end":"2026-02-04 15:00:00","url":"ticket-summary.php?ticket-id=61452","allDay":"","color":"#607d8b","description":"Flat 5.1, 16a Rupert Street <br\/>To carry out full gas compliance testing and PAT testing.<br\/><br\/><p><b>15\/12\/2025 12:22 (System)<\/b><br\/>Ticket Created<\/p><p><b>15\/12\/2025 12:23 (carly)<\/b><br\/>Access requested Thursday 15th January 3pm.<\/p><p><b>22\/12\/2025 11:32 (carly)<\/b><br\/>Now moved to Wednesday 4th February as per client request.<\/p><p><b>22\/12\/2025 11:56 (carly)<\/b><br\/>Confirmed awaiting access details.<\/p>"},{"id":"75959","title":"HDT62569 - Michael Keenan (OCC) - Flat 1, 137 Long Acre ","start":"2026-02-02 09:00:00","end":"2026-02-02 11:00:00","url":"ticket-summary.php?ticket-id=61484","allDay":"","color":"#607d8b","description":"Flat 1, 137 Long Acre <br\/>Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>17\/12\/2025 12:07 (System)<\/b><br\/>Ticket Created<\/p><p><b>17\/12\/2025 12:08 (carly)<\/b><br\/>Access requested Monday 2nd February 9am.<\/p>"},{"id":"75960","title":"HDT62570 - Michael Keenan (OCC) - Flat 2, 137 Long Acre ","start":"2026-02-02 11:00:00","end":"2026-02-02 13:00:00","url":"ticket-summary.php?ticket-id=61485","allDay":"","color":"#607d8b","description":"Flat 2, 137 Long Acre <br\/>Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>17\/12\/2025 12:09 (System)<\/b><br\/>Ticket Created<\/p><p><b>17\/12\/2025 12:10 (carly)<\/b><br\/>Access requested Monday 2nd February at 11am<\/p><p><b>19\/12\/2025 11:24 (carly)<\/b><br\/>Confirmed by tenant. Please use keys for access.<\/p>"},{"id":"75961","title":"HDT62571 - Michael Keenan (OCC) - Flat 3, 137 Long Acre ","start":"2026-02-02 13:00:00","end":"2026-02-02 15:00:00","url":"ticket-summary.php?ticket-id=61486","allDay":"","color":"#607d8b","description":"Flat 3, 137 Long Acre <br\/>Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>17\/12\/2025 12:12 (System)<\/b><br\/>Ticket Created<\/p><p><b>17\/12\/2025 12:13 (carly)<\/b><br\/>Access requested Monday 2nd February at 1pm.<\/p>"},{"id":"75977","title":"HDT62500 - Michael Keenan (OCC) - 44b Floral Street ","start":"2026-01-29 09:00:00","end":"2026-01-29 16:00:00","url":"ticket-summary.php?ticket-id=61415","allDay":"","color":"#607d8b","description":"44b Floral Street <br\/>HDT61805 Follow-Up -Further investigations into Busaba Restaurant to locate water stopcock to flats <br\/><br\/><p><b>11\/12\/2025 13:19 (System)<\/b><br\/>Ticket Created<\/p><p><b>11\/12\/2025 13:22 (jane)<\/b><br\/>Requesting access for two engineers on Wednesday 17th December from 9am to  Busaba. <\/p><p><b>12\/12\/2025 10:03 (jane)<\/b><br\/>Confirmed for 9 am on 17th December, Elina  from Busaba provide access to the restaurant .<\/p><p><b>17\/12\/2025 09:37 (roy)<\/b><br\/>With Michael <\/p><p><b>18\/12\/2025 05:20 (michaelk)<\/b><br\/>Attended site to inspect the restaurant basement to locate the mains water to the flats. We have found the supply pipework and some isolation valves in the basement ceiling. These pipes have been traced back to the meters in the street. We have found 5 x meters but would need access to all flats to indentify. 2hrs labour 105<\/p><p><b>18\/12\/2025 16:57 (jane)<\/b><br\/>Attended site to inspect the restaurant basement to locate the mains water to the flats. We have found the supply pipework and some isolation valves in the basement ceiling. These pipes have been traced back to the meters in the street. We have found 5 x meters but would need access to all flats to identify <b> - Email Sent<\/b><\/p><p><b>12\/01\/2026 11:09 (carly)<\/b><br\/>Access requested Wednesday 21st January at 9am.<\/p><p><b>12\/01\/2026 11:26 (carly)<\/b><br\/>Tenant unable to do 21st January, awaiting confirmation for Thursday 29th January.<\/p><p><b>12\/01\/2026 12:06 (carly)<\/b><br\/>29th is confirmed for access to Flats 1, 2 and 4<\/p>"},{"id":"75984","title":"HDT62590 - Michael Keenan (OCC) - Flat 5 Goodwins House, 55-58 St Martins Lane","start":"2026-02-03 09:00:00","end":"2026-02-03 11:00:00","url":"ticket-summary.php?ticket-id=61505","allDay":"","color":"#607d8b","description":"Flat 5 Goodwins House, 55-58 St Martins Lane<br\/>To carry out full gas compliance testing.<br\/><br\/><p><b>19\/12\/2025 10:35 (System)<\/b><br\/>Ticket Created<\/p><p><b>19\/12\/2025 11:07 (carly)<\/b><br\/>Access requested Tuesday 3rd February 9am.<\/p><p><b>22\/12\/2025 09:21 (carly)<\/b><br\/>Confirmed, please use keys if tenant is not home.<\/p>"},{"id":"76175","title":"HDT62752 - Michael Keenan (OCC) - Flat 3.2, 4a Rupert Court ","start":"2026-02-05 09:00:00","end":"2026-02-05 16:00:00","url":"ticket-summary.php?ticket-id=61667","allDay":"","color":"#607d8b","description":"Flat 3.2, 4a Rupert Court <br\/>Inter - Tenancy Checks<br\/><br\/><p><b>12\/01\/2026 15:49 (System)<\/b><br\/>Ticket Created<\/p>"},{"id":"76176","title":"HDT62753 - Michael Keenan (OCC) - Flat 1, 66 Shaftesbury Avenue ","start":"2026-02-09 12:00:00","end":"2026-02-09 15:00:00","url":"ticket-summary.php?ticket-id=61668","allDay":"","color":"#607d8b","description":"Flat 1, 66 Shaftesbury Avenue <br\/>ITC's<br\/><br\/><p><b>12\/01\/2026 15:51 (System)<\/b><br\/>Ticket Created<\/p><p><b>12\/01\/2026 16:10 (carly)<\/b><br\/>Access from midday.<\/p>"},{"id":"76179","title":"HDT62754 - Michael Keenan (OCC) - Flat 1, 24a Newport Court ","start":"2026-03-02 09:00:00","end":"2026-03-02 16:00:00","url":"ticket-summary.php?ticket-id=61669","allDay":"","color":"#607d8b","description":"Flat 1, 24a Newport Court <br\/>ITC's<br\/><br\/><p><b>12\/01\/2026 15:58 (System)<\/b><br\/>Ticket Created<\/p>"},{"id":"76181","title":"HDT62755 - Michael Keenan (OCC) - Flat 2, 82 Shaftesbury Avenue ","start":"2026-03-03 09:00:00","end":"2026-03-03 16:00:00","url":"ticket-summary.php?ticket-id=61670","allDay":"","color":"#607d8b","description":"Flat 2, 82 Shaftesbury Avenue <br\/>ITC's<br\/><br\/><p><b>12\/01\/2026 16:02 (System)<\/b><br\/>Ticket Created<\/p>"},{"id":"76206","title":"HDT62385 - Michael Keenan (OCC) - Flat 4, 127 Long Acre","start":"2026-01-19 09:00:00","end":"2026-01-19 11:00:00","url":"ticket-summary.php?ticket-id=61300","allDay":"","color":"#607d8b","description":"Flat 4, 127 Long Acre<br\/>Gas safety\/plumbing checks\/alarms\/service.<br\/><br\/><p><b>24\/11\/2025 15:38 (System)<\/b><br\/>Ticket Created<\/p><p><b>24\/11\/2025 15:49 (carly)<\/b><br\/>Access requested Tuesday 13th January at 11am.<\/p><p><b>09\/01\/2026 09:19 (jane)<\/b><br\/>Tenant home for access on Tuesday 13th January at 11am but please see their notes I can do 11 on Tuesday. Its important the engineer is punctual though. I can manage a one hour window but if they are delayed we will need to reschedule due to work commitments. If they could do 10 am that would be even better.<\/p><p><b>14\/01\/2026 05:52 (michaelk)<\/b><br\/>Completed compliance testing 145<\/p><p><b>14\/01\/2026 05:55 (michaelk)<\/b><br\/>Attended site at 10.15 to 11.15 to meet the tenant. Tenant wasnt home for us to complete, informed office. 1hr labour 55<\/p><p><b>14\/01\/2026 10:52 (carly)<\/b><br\/>Access requested Monday 19th January 9am.<\/p><p><b>14\/01\/2026 11:19 (carly)<\/b><br\/>Confirmed for Monday 19th January at 9am.Awaiting access details.<\/p><p><b>15\/01\/2026 08:52 (jane)<\/b><br\/>Confirmed for Monday morning the 19th at 9 am - Tenant home for access <\/p>"},{"id":"76209","title":"HDT62777 - Michael Keenan (OCC) - 39 William IV Street ","start":"2026-01-21 09:00:00","end":"2026-01-21 12:00:00","url":"ticket-summary.php?ticket-id=61692","allDay":"","color":"#607d8b","description":"39 William IV Street <br\/>38\/39 William IV Street \/ 30 St,Martins Lane Leaks  \/ bancone and Fatto a  Mano <br\/><br\/><p><b>14\/01\/2026 11:42 (System)<\/b><br\/>Ticket Created<\/p><p><b>14\/01\/2026 11:43 (carly)<\/b><br\/>Access requested Wednesday 21st January at 9am.<\/p><p><b>14\/01\/2026 12:25 (carly)<\/b><br\/>Confirmed, awaiting access details.<\/p>"},{"id":"425","title":"Michael Keenan (OCC) - CALL BACK FLAT 10 GOODWINS HOUSE ","start":"2016-12-02 09:00:00","end":"2016-12-02 10:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"CALL BACK FLAT 10 GOODWINS HOUSE "},{"id":"437","title":"Michael Keenan (OCC) - AT THE FARM","start":"2017-01-27 08:14:00","end":"2017-01-27 16:14:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"AT THE FARM"},{"id":"472","title":"Michael Keenan (OCC) - off ","start":"2017-03-16 08:00:00","end":"2017-03-16 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"off "},{"id":"474","title":"Michael Keenan (OCC) - off","start":"2017-03-17 08:00:00","end":"2017-03-17 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"off"},{"id":"475","title":"Michael Keenan (OCC) - off","start":"2017-03-20 08:00:00","end":"2017-03-20 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"off"},{"id":"565","title":"Michael Keenan (OCC) - booked out all day ","start":"2017-09-01 08:30:00","end":"2017-09-01 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"booked out all day "},{"id":"566","title":"Michael Keenan (OCC) - booked out all day ","start":"2017-09-01 07:00:00","end":"2017-09-01 07:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"booked out all day "},{"id":"578","title":"Michael Keenan (OCC) - with  michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"with  michael all day"},{"id":"579","title":"Michael Keenan (OCC) - with  michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"with  michael all day"},{"id":"580","title":"Michael Keenan (OCC) - with  michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"with  michael all day"},{"id":"598","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 07:47:00","end":"2019-06-05 17:47:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"flat 7 25 garrick street "},{"id":"599","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 07:17:00","end":"2019-06-05 07:47:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"flat 7 25 garrick street "},{"id":"600","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 06:47:00","end":"2019-06-05 07:17:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"flat 7 25 garrick street "},{"id":"605","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"606","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"607","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"608","title":"Michael Keenan (OCC) - holiday ","start":"2019-08-07 08:00:00","end":"2019-08-07 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"609","title":"Michael Keenan (OCC) - holiday ","start":"2019-08-08 08:00:00","end":"2019-08-08 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"610","title":"Michael Keenan (OCC) - holiday","start":"2019-08-09 08:00:00","end":"2019-08-09 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday"},{"id":"611","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-12 07:30:00","end":"2019-08-12 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY ALL WEEK "},{"id":"612","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-14 07:30:00","end":"2019-08-14 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY ALL WEEK "},{"id":"613","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-13 07:30:00","end":"2019-08-13 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY ALL WEEK "},{"id":"614","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-15 08:00:00","end":"2019-08-15 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY "},{"id":"615","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-15 18:30:00","end":"2019-08-16 04:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY "},{"id":"616","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-16 08:00:00","end":"2019-08-16 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"HOLIDAY "},{"id":"627","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-18 08:00:00","end":"2019-10-18 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"628","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-24 07:30:00","end":"2019-10-24 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"629","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-23 07:30:00","end":"2019-10-23 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"holiday "},{"id":"640","title":"Michael Keenan (OCC) - booked out ","start":"2020-01-13 08:00:00","end":"2020-01-13 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"booked out "},{"id":"641","title":"Michael Keenan (OCC) - ON HOLIDAY ","start":"2020-08-13 09:30:00","end":"2020-08-13 16:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","description":"ON HOLIDAY "}]