[{"id":"75764","title":"HDT62370 - Jack Seymour - Flat 12, Wellington Court ","start":"2025-12-11 09:00:00","end":"2025-12-12 12:00:00","url":"ticket-summary.php?ticket-id=61285","allDay":"","color":"#669900","display":null,"description":"Flat 12, Wellington Court MDR\/JH\/17316 - Plasterboard repairs 26\/11\/2025 14:13 (travis)<\/b>Attended and cut out ceiling above bathroom cabinet, checked for any obvious leaks (none),fitted baton ready to reinstate.Leaving open for 24hrs to allow any moisture to evaporate,will reinstate with insulation.<\/p>
28\/11\/2025 12:32 (travis)<\/b>Attended and fitted insulation in open ceiling void, screwed plaster board back into position and taped around all edges.Applied first coat of filler ready for Decorator to sand and skim over\/paint.<\/p>
28\/11\/2025 12:32 (travis)<\/b>Attended and fitted insulation in open ceiling void, screwed plaster board back into position and taped around all edges.Applied first coat of filler ready for Decorator to sand and skim over\/paint.<\/p>
02\/12\/2025 10:50 (carly)<\/b>Confirmed with Client for Thursday 11th December.<\/p>"},{"id":"75773","title":"HDT62419 - Jack Seymour - 29 Wardour Street ","start":"2025-12-10 08:00:00","end":"2025-12-10 16:00:00","url":"ticket-summary.php?ticket-id=61334","allDay":"","color":"#669900","display":null,"description":"29 Wardour Street MDR\/JH\/17191 - Water damage redecoration
01\/12\/2025 13:40 (carly)<\/b>Access requested Wednesday 10th December.<\/p>
01\/12\/2025 14:28 (carly)<\/b>Confirmed for Wednesday 10th December - Please ask for Polly.<\/p>"},{"id":"75780","title":"HDT62236 - Jack Seymour - Flat 4 Exeter Mansions, 100-112 Shaftesbury Avenue","start":"2025-12-04 18:00:00","end":"2025-12-04 20:00:00","url":"ticket-summary.php?ticket-id=61151","allDay":"","color":"#669900","display":null,"description":"Flat 4 Exeter Mansions, 100-112 Shaftesbury AvenueMDR\/JH\/17293 - Reinstatement works to bathroom
07\/11\/2025 15:12 (jane)<\/b>Arranging access for Monday afternoon 10th November to measure up for materials, to commence works continuing on Tuesday 11th November <\/p>
07\/11\/2025 15:32 (jane)<\/b>Tenant to provide access starting Monday afternoon 10th November <\/p>
10\/11\/2025 10:04 (carly)<\/b>Ideally, the tenant would prefer if the toilet can be reinstated today and return after a couple of weeks for the tiling.Her parents is arriving tomorrow therefore it would be good if the toilet is in working condition.<\/p>
10\/11\/2025 10:17 (carly)<\/b>Tenant to provide access between 1-3pm.<\/p>
10\/11\/2025 12:02 (carly)<\/b>Lilian has requested rest of the tiling work to be carried out between 24th and 26th November.<\/p>
10\/11\/2025 12:12 (carly)<\/b>Confirmed for Monday 24th November - tenant to provide access.<\/p>
10\/11\/2025 12:59 (travis)<\/b>Attended and taken itinerary for materials required.<\/p>
11\/11\/2025 06:14 (michaelk)<\/b>Attended site to inspect the condition of the walls, floor and waste pipework. We are going to return to site tomorrow to install a temporary timber wall, so that the back to wall pan can be installed and sealed. 1hr labour 55<\/p>
24\/11\/2025 11:55 (carly)<\/b>Access now requested for Thursday 27th November at 9am.<\/p>
26\/11\/2025 09:17 (carly)<\/b>Tenant has requested Monday 1st December.<\/p>
26\/11\/2025 10:53 (carly)<\/b>Tenant home for access.<\/p>
28\/11\/2025 13:25 (carly)<\/b>The second bathroom requires sealant around the shower - Travis<\/p>
01\/12\/2025 15:06 (travis)<\/b>Bathroom tiling works.<\/p>
01\/12\/2025 15:49 (carly)<\/b>Confirmed for Mike K on Thursday 4th December at 9am. Tenant to provide access.<\/p>
01\/12\/2025 15:56 (michael)<\/b>(Ticket Closed)<\/p>
02\/12\/2025 10:16 (jane)<\/b>(Ticket Re-Opened)<\/p>
02\/12\/2025 11:10 (carly)<\/b>Waiting to see when Jack is available to attend.<\/p>"},{"id":"75802","title":"HDT62308 - Jack Seymour - Flat 3.1, 52 Shaftesbury Avenue ","start":"2025-12-12 09:00:00","end":"2025-12-12 12:00:00","url":"ticket-summary.php?ticket-id=61223","allDay":"","color":"#669900","display":null,"description":"Flat 3.1, 52 Shaftesbury Avenue Living room leak
14\/11\/2025 13:21 (System)<\/b>Ticket Created<\/p>
14\/11\/2025 13:22 (jane)<\/b>The leak is at Flat 3.1 which I believe it's from the internal gutter of Flat 4.1Travis is going to Flat 3.1 for the grouting. Can he investigate on this too<\/p>
17\/11\/2025 15:00 (travis)<\/b>Measured above damaged ceiling in 3.1, and sourced exact area to above property 4.1 which is where the settee is situated,I believe an accident involving liquid occured resulting in stained ceiling below.Have taken photos and will re-attend when it's raining .<\/p>
18\/11\/2025 10:14 (jane)<\/b>Measured above damaged ceiling in 3.1, and sourced exact area to above property 4.1 which is where the settee is situated, we believe an accident involving liquid occurred resulting in stained ceiling below. Have taken photos and will re-attend when it's raining .<\/p>
27\/11\/2025 15:11 (carly)<\/b>Access requested Friday 28th November at 1pm.<\/p>
27\/11\/2025 15:31 (carly)<\/b>Lilian has asked we wait for the tenants response if this is still needed before going back.<\/p>
28\/11\/2025 09:19 (carly)<\/b>I have checked the stain and I have not seen any changes there. Now it seems to be drying. Regarding to the source of the leak, I do not think it is some liquid that the tenant spilled on the floor. I think it is something related to rain water. Most likely when it is raining heavily. I will check it again after heavy rainfall - Marcos.<\/p>
28\/11\/2025 09:50 (carly)<\/b>Lilian has requested a thorough check when the flat is vacant.<\/p>
01\/12\/2025 15:18 (carly)<\/b>Confirmed for Thursday 4th December at 11am.<\/p>
01\/12\/2025 15:18 (carly)<\/b>Both 4.1 and 3 will need to be looked at.<\/p>
02\/12\/2025 14:11 (jane)<\/b>For Thursday 4th Dec at 11am <\/p>
03\/12\/2025 11:04 (carly)<\/b>Jack - re-decoration and damp meter reading of living room ceiling.<\/p>"}]